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#1 2016-10-30 13:40:22

thorgal
Member
Registered: 2016-10-30
Posts: 7

irregular system freezes

Hello everybody!

I started using arch linux just a week ago and its evolving and I'm pretty happy with all possibilites. There's just this one problem cant help anymore and need experienced guidance ..

As menitioned, my system is freezing 1-4 times every day. Have some feeling in my guts, that its somehow related to graphics, as its usually happening when youtube is running. (Tried with firefox and chromium, happens on both). I tried to avoid youtube and listen to spotify from today on, but already froze twice too. (But theres also small advertise videos running in spotify ..)

By freezing I mean that the screen is still shown, but is not reacting to mouse or keyboard, music stops, I cant switch to tty-X, also NUMLOCK isnt working anymore. Letting some time pass by is not helping either, so I have to switch off and on again.

Till 2 weeks ago I was running debian stable and this problem never occured, then I was switching to debian stretch as I needed more up-to-date packages and there I first encountered the problem with this freezes. I got suggested to finally try arch but still the problem with the freezes.

Also my windows system is not having any freezes, so Im pretty there is nothing wrong with the hardware.

So I was checking this journalctl, but it usually had no messages remotely close to the freeze.

As I thought its something wrong with the graphics, I exchanged the graphics-driver from xf86-video-intel (my board is an Q1900dc-itx with some onboard Intel HD Graphics) to xf86-video-vesa, which didnt help.

Im sorry that Im not familiar with what information Ive to deliever to get some help, but Im gonna reply everything thats needed in time smile

Last edited by thorgal (2016-10-30 14:09:42)

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#2 2016-10-30 13:44:55

thorgal
Member
Registered: 2016-10-30
Posts: 7

Re: irregular system freezes

Just had a freeze again while I was typeing this first message even neighter youtube nor spotify was running, so I have no clue anymore hmm

The freeze was at 14:35, last kernel messages are:

Okt 30 13:17:02 ecobox kernel: IPv6: ADDRCONF(NETDEV_CHANGE): enp3s0: link becomes ready
Okt 30 13:17:04 ecobox kernel: random: crng init done
Okt 30 13:35:02 ecobox kernel: perf: interrupt took too long (3864 > 2500), lowering kernel.perf_event_max_sample_rate to 51600
Okt 30 13:54:33 ecobox kernel: perf: interrupt took too long (4864 > 4830), lowering kernel.perf_event_max_sample_rate to 41100
Okt 30 14:13:15 ecobox kernel: perf: interrupt took too long (6097 > 6080), lowering kernel.perf_event_max_sample_rate to 32700

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#3 2016-10-30 20:05:30

thorgal
Member
Registered: 2016-10-30
Posts: 7

Re: irregular system freezes

Somebody at least have some idea how to continue to find what's wrong?

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#4 2016-10-30 20:17:57

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: irregular system freezes


Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#5 2016-10-31 17:08:28

thorgal
Member
Registered: 2016-10-30
Posts: 7

Re: irregular system freezes

Thanks, I added this Options in the morning and wait if its gonna make a difference. Stumbled over some other posts, that there's some issue with the q1900 and the kernel.

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#6 2017-02-16 23:04:05

quellen
Member
From: Italy
Registered: 2014-05-24
Posts: 274

Re: irregular system freezes

i have same motherboard/CPU and same problem.
MAYBE i have solved disabling this in BIOS "Advanced\CPU Configuration" menu:
- Intel SpeedStep Technology
- CPU C States Support
- Enhanced Halt State(C1E)

and installing intel-ucode:
https://wiki.archlinux.org/index.php/microcode


sorry for my bad english

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