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#1 2016-12-02 09:18:18

mat_weiss
Member
Registered: 2016-12-02
Posts: 4

HYLAFAX no longer works after LIBTIFF update

Dear members,

I have a big problem with the Hylafax server. After updating libtiff to "libtiff 4.0.7-1", the fax server is unusable, because sending and receiving break with errors.
The only solution to continue to use Hylafax is for me a downgrade to "libtiff 4.0.6-2". After the downgrade works everything again wonderful.
But with regard to the security problem encountered at libtiff, the use of the old version is, of course, a bit of a concern.

Before I start with any log files or "strace" issues, I have the question, do you know the problem and can it be fixed?

I ask for support because 30 stations hang at the fax server. Therefore this is really needed.

Thank you!

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#2 2016-12-02 10:46:41

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: HYLAFAX no longer works after LIBTIFF update

Maybe hylafax needs to be rebuilt against libtiff 4.0.7 or there might be some other problem. You should report this in the bug tracker.


R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K

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#3 2016-12-04 13:36:42

mat_weiss
Member
Registered: 2016-12-02
Posts: 4

Re: HYLAFAX no longer works after LIBTIFF update

Thanks for your answer!

I reported this in the bug tracker.

My hardware environment:
- Fax server with serial multi-I / O card and several U.S. Robotics modems

My last attempts to solve the problem (unfortunately unsuccessful)
1. Uninstalling Hylafax
2. libtiff updatet to version 4.0.7-1
3. Hylafax built from source
4. Modems from Class 1 to Class 2.0 reconfigured
5. Test of reception

... leads to the following error log:

Dez 04 14:04:46.32: [18894]: SESSION BEGIN 000008326 XX.XXXX.XXXXXX
Dez 04 14:04:46.32: [18894]: HylaFAX (tm) Version 6.0.6
Dez 04 14:04:46.32: [18894]: <-- [4:ATA\r]
Dez 04 14:04:53.75: [18894]: --> [4:+FCO]
Dez 04 14:04:53.75: [18894]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Dez 04 14:04:53.75: [18894]: RECV FAX: begin
Dez 04 14:04:55.39: [18894]: --> [27:+FTI:"XX.XXXX.XXXXXX"]
Dez 04 14:04:55.39: [18894]: REMOTE TSI "XX.XXXX.XXXXXX"
Dez 04 14:04:55.73: [18894]: --> [31:+FCS:00,05,00,02,00,00,00,00,00]
Dez 04 14:04:55.73: [18894]: REMOTE wants 14400 bit/s
Dez 04 14:04:55.73: [18894]: REMOTE wants A4 page width (215 mm)
Dez 04 14:04:55.73: [18894]: REMOTE wants unlimited page length
Dez 04 14:04:55.73: [18894]: REMOTE wants 3.85 line/mm
Dez 04 14:04:55.73: [18894]: REMOTE wants 1-D MH
Dez 04 14:04:55.73: [18894]: --> [2:OK]
Dez 04 14:04:55.73: [18894]: <-- [7:AT+FDR\r]
Dez 04 14:05:00.78: [18894]: --> [7:CONNECT]
Dez 04 14:05:00.78: [18894]: RECV: begin page
Dez 04 14:05:00.78: [18894]: RECV: send trigger 022
Dez 04 14:05:00.78: [18894]: <-- data [1]
Dez 04 14:05:00.78: [18894]: Copy quality checking performed by modem
Dez 04 14:05:06.35: [18894]: RECV: 157 bytes of data, 4 total lines
Dez 04 14:05:06.35: [18894]: --> [21:+FPS:02,043B,00,00,00]
Dez 04 14:05:11.45: [18894]: --> [7:+FET:00]
Dez 04 14:05:11.45: [18894]: RECV recv MPS (more pages, same document)
Dez 04 14:05:11.45: [18894]: --> [2:OK]
Dez 04 14:05:11.45: [18894]: RECV send RTN (retrain negative)
Dez 04 14:05:11.45: [18894]: <-- [7:AT+FDR\r]
Dez 04 14:05:18.99: [18894]: --> [31:+FCS:00,04,00,02,00,00,00,00,00]
Dez 04 14:05:18.99: [18894]: REMOTE wants 12000 bit/s
Dez 04 14:05:18.99: [18894]: REMOTE wants A4 page width (215 mm)
Dez 04 14:05:18.99: [18894]: REMOTE wants unlimited page length
Dez 04 14:05:18.99: [18894]: REMOTE wants 3.85 line/mm
Dez 04 14:05:18.99: [18894]: REMOTE wants 1-D MH
Dez 04 14:05:19.93: [18894]: --> [7:CONNECT]
Dez 04 14:05:19.93: [18894]: RECV: begin page
Dez 04 14:05:19.93: [18894]: RECV: send trigger 022
Dez 04 14:05:19.93: [18894]: <-- data [1]
Dez 04 14:05:19.93: [18894]: Copy quality checking performed by modem
Dez 04 14:05:26.54: [18894]: RECV: 156 bytes of data, 4 total lines
Dez 04 14:05:26.55: [18894]: --> [21:+FPS:02,043B,01,00,00]
Dez 04 14:05:31.65: [18894]: --> [7:+FET:00]
Dez 04 14:05:31.65: [18894]: RECV recv MPS (more pages, same document)
Dez 04 14:05:31.65: [18894]: --> [2:OK]
Dez 04 14:05:31.65: [18894]: RECV send RTN (retrain negative)
Dez 04 14:05:31.65: [18894]: <-- [7:AT+FDR\r]
Dez 04 14:05:39.19: [18894]: --> [31:+FCS:00,03,00,02,00,00,00,00,00]
Dez 04 14:05:39.19: [18894]: REMOTE wants 9600 bit/s
Dez 04 14:05:39.19: [18894]: REMOTE wants A4 page width (215 mm)
Dez 04 14:05:39.19: [18894]: REMOTE wants unlimited page length
Dez 04 14:05:39.19: [18894]: REMOTE wants 3.85 line/mm
Dez 04 14:05:39.19: [18894]: REMOTE wants 1-D MH
Dez 04 14:05:40.13: [18894]: --> [7:CONNECT]
Dez 04 14:05:40.13: [18894]: RECV: begin page
Dez 04 14:05:40.13: [18894]: RECV: send trigger 022
Dez 04 14:05:40.13: [18894]: <-- data [1]
Dez 04 14:05:40.13: [18894]: Copy quality checking performed by modem
Dez 04 14:05:48.30: [18894]: RECV: 157 bytes of data, 4 total lines
Dez 04 14:05:48.31: [18894]: --> [21:+FPS:02,043D,01,00,00]
Dez 04 14:05:53.42: [18894]: --> [7:+FET:00]
Dez 04 14:05:53.42: [18894]: RECV recv MPS (more pages, same document)
Dez 04 14:05:53.42: [18894]: --> [2:OK]
Dez 04 14:05:53.42: [18894]: RECV send RTN (retrain negative)
Dez 04 14:05:53.42: [18894]: <-- [7:AT+FDR\r]
Dez 04 14:06:00.94: [18894]: --> [31:+FCS:00,02,00,02,00,00,00,00,00]
Dez 04 14:06:00.94: [18894]: REMOTE wants 7200 bit/s
Dez 04 14:06:00.94: [18894]: REMOTE wants A4 page width (215 mm)
Dez 04 14:06:00.94: [18894]: REMOTE wants unlimited page length
Dez 04 14:06:00.94: [18894]: REMOTE wants 3.85 line/mm
Dez 04 14:06:00.94: [18894]: REMOTE wants 1-D MH
Dez 04 14:06:01.87: [18894]: --> [7:CONNECT]
Dez 04 14:06:01.87: [18894]: RECV: begin page
Dez 04 14:06:01.88: [18894]: RECV: send trigger 022
Dez 04 14:06:01.88: [18894]: <-- data [1]
Dez 04 14:06:01.88: [18894]: Copy quality checking performed by modem
Dez 04 14:06:03.66: [18894]: RECV: 157 bytes of data, 4 total lines
Dez 04 14:06:03.67: [18894]: --> [19:+FPS:02,54,00,00,00]
Dez 04 14:06:08.77: [18894]: --> [7:+FET:02]
Dez 04 14:06:08.77: [18894]: RECV recv EOP (no more pages or documents)
Dez 04 14:06:08.77: [18894]: --> [2:OK]
Dez 04 14:06:08.77: [18894]: RECV send RTN (retrain negative)
Dez 04 14:06:08.77: [18894]: <-- [7:AT+FDR\r]
Dez 04 14:06:15.71: [18894]: --> [31:+FCS:00,01,00,02,00,00,00,00,00]
Dez 04 14:06:15.71: [18894]: REMOTE wants 4800 bit/s
Dez 04 14:06:15.71: [18894]: REMOTE wants A4 page width (215 mm)
Dez 04 14:06:15.71: [18894]: REMOTE wants unlimited page length
Dez 04 14:06:15.71: [18894]: REMOTE wants 3.85 line/mm
Dez 04 14:06:15.71: [18894]: REMOTE wants 1-D MH
Dez 04 14:06:17.21: [18894]: --> [7:CONNECT]
Dez 04 14:06:17.21: [18894]: RECV: begin page
Dez 04 14:06:17.21: [18894]: RECV: send trigger 022
Dez 04 14:06:17.21: [18894]: <-- data [1]
Dez 04 14:06:17.21: [18894]: Copy quality checking performed by modem
Dez 04 14:06:19.77: [18894]: RECV: 157 bytes of data, 4 total lines
Dez 04 14:06:19.77: [18894]: --> [19:+FPS:02,54,01,00,00]
Dez 04 14:06:24.83: [18894]: --> [7:+FET:02]
Dez 04 14:06:24.83: [18894]: RECV recv EOP (no more pages or documents)
Dez 04 14:06:24.83: [18894]: --> [2:OK]
Dez 04 14:06:24.83: [18894]: RECV send RTN (retrain negative)
Dez 04 14:06:24.83: [18894]: <-- [7:AT+FDR\r]
Dez 04 14:06:27.86: [18894]: --> [7:CONNECT]
Dez 04 14:06:27.86: [18894]: RECV: begin page
Dez 04 14:06:27.86: [18894]: RECV: send trigger 022
Dez 04 14:06:27.86: [18894]: <-- data [1]
Dez 04 14:06:27.86: [18894]: Copy quality checking performed by modem
Dez 04 14:06:34.24: [18894]: RECV: 2533 bytes of data, 5 total lines
Dez 04 14:06:34.25: [18894]: --> [19:+FPS:02,01,04,04,00]
Dez 04 14:06:43.01: [18894]: --> [7:+FHS:A0]
Dez 04 14:06:43.01: [18894]: REMOTE HANGUP: Unspecified Phase D error (code A0)
Dez 04 14:06:43.78: [18894]: --> [2:OK]
Dez 04 14:06:43.78: [18894]: RECV keeping unconfirmed page
Dez 04 14:06:43.78: [18894]: RECV FAX (000008326): from XX.XXXX.XXXXXX, page 1 in 0:00:15, INF, 3.85 line/mm, 1-D MH, 4800 bit/s
Dez 04 14:06:43.78: [18894]: RECV FAX (000008326): recvq/fax000002538.tif from XX.XXXX.XXXXXX, route to <unspecified>, 1 pages in 0:01:50
Dez 04 14:06:43.78: [18894]: RECV FAX: Unspecified Phase D error
Dez 04 14:06:43.78: [18894]: RECV FAX (000008326): session with XX.XXXX.XXXXXX terminated abnormally: Unspecified Phase D error
Dez 04 14:06:43.78: [18894]: RECV FAX: bin/faxrcvd "recvq/fax000002538.tif" "ttyS1" "000008326" "Unspecified Phase D error"
Dez 04 14:06:43.78: [18894]: RECV FAX: end
Dez 04 14:06:43.78: [18894]: Unspecified Phase D error
Dez 04 14:06:43.78: [18894]: SESSION END

After a downgrade to libtiff 4.0.6-2 again everything works fine.

Last edited by ewaller (2016-12-04 16:25:54)

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#4 2016-12-04 16:27:28

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,740

Re: HYLAFAX no longer works after LIBTIFF update

Please use BBCode code tags when posting output.  I took the liberty of adding them for you in this case.
Note that the link I provided is the same link that is under all the message post boxes on the forums.


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#5 2016-12-15 07:42:11

mat_weiss
Member
Registered: 2016-12-02
Posts: 4

Re: HYLAFAX no longer works after LIBTIFF update

Fixed with:  libtiff 4.0.7-2

Topic can be closed...

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