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janpansa

Member

From: South Africa

Registered: 2015-02-23

Posts: 43

cannot print with brother printer

I have a brother printer DCP-J105

I have tried everything and cannot print.

I am using cups to add the printer.

The default driver that was available with cups does not work. When selecting it, it says unable to copy ppd file.

When going onto brother's website, I find two drivers, one is a deb file and the other is an rpm file. I have extracted both of them seperately and provided the ppd that was in each of them as a driver to use and each time I get similar results.

I have tried printing via usb cable, wifi, ipp, http, appSocket and nothing works.

I can add the printer, however, as soon as I tried to print, the job dissapears and nothing prints.

I have also had it get to a point where the printer shows "Receiving data" but nothing prints and no error message is shown.

I am giving up

My friend runs ubuntu and he can print to the printer.

I have also install the following packages from the aur, however it does not seem to do anything at all :

brother-dcpj105
brother-cups-wrapper-common

I am adding my cups error log here http://pastebin.com/c6uvGmDK.

Please help me

Last edited by janpansa (2017-01-31 20:37:55)

ElMastro

Member

Registered: 2015-12-02

Posts: 57

Re: cannot print with brother printer

Dear Sir, I've a similar problem with a Brother MFC-J6510DW.
In mine the driver exists on AUR (and seems to works for the others). The print is sent, as it list in the completed job, and in the logs present in /var/log/cups/access_log it says:

localhost - - [24/Mar/2017:19:15:56 +0100] "POST /printers/Brother_MFC-J6510DW HTTP/1.1" 200 228 Create-Job successful-ok
localhost - - [24/Mar/2017:19:15:56 +0100] "POST /printers/Brother_MFC-J6510DW HTTP/1.1" 200 282 Send-Document successful-ok
localhost - - [24/Mar/2017:20:26:52 +0100] "POST /printers/Brother_MFC-J6510DW HTTP/1.1" 200 233 Create-Job successful-ok
localhost - - [24/Mar/2017:20:26:52 +0100] "POST /printers/Brother_MFC-J6510DW HTTP/1.1" 200 287 Send-Document successful-ok
localhost - - [24/Mar/2017:20:27:00 +0100] "POST /printers/Brother_MFC-J6510DW HTTP/1.1" 200 233 Create-Job successful-ok
localhost - - [24/Mar/2017:20:27:00 +0100] "POST /printers/Brother_MFC-J6510DW HTTP/1.1" 200 287 Send-Document successful-ok

When I print the Self test page oncups Interface, The printer displays the message "Receiving Data"

In your case it appears that you have problem with your PPD as it says:

E [31/Jan/2017:22:27:10 +0200] [CGI] Unable to generate PPD file.
E [31/Jan/2017:22:27:10 +0200] copy_model: empty PPD file
E [31/Jan/2017:22:27:10 +0200] [Client 1950] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Brother_DCP-J105) from localhost
E [31/Jan/2017:22:27:11 +0200] [CGI] Cannot connect to remote printer ipp://BRWA8A79593EB99.local:631/ipp/print (BRWA8A79593EB99.local:631)
E [31/Jan/2017:22:27:11 +0200] [CGI] Unable to generate PPD file.
E [31/Jan/2017:22:27:11 +0200] copy_model: empty PPD file

Probably you can improve your problem checking your PPD file, and the computer doesn't connect to your printer (maybe you should add the hostname of your printer an the address in /etc/hosts)

ElMastro

Member

Registered: 2015-12-02

Posts: 57

Re: cannot print with brother printer

On a closer look, in /var/log/cups/error_log it states:

D [24/Mar/2017:23:59:24 +0100] [Job 221] /usr/lib/cups/filter/brother_lpdwrapper_mfcj6510dw: riga 127: /opt/brother/Printers/mfcj6510dw/cupswrapper/brcupsconfpt1: File o directory non esistente
D [24/Mar/2017:23:59:24 +0100] [Job 221] PID 6634 (/usr/lib/cups/filter/brother_lpdwrapper_mfcj6510dw) exited with no errors.
D [25/Mar/2017:01:12:47 +0100] [Job 231] brother_lpdwrapper_mfcj6510dw (application/vnd.cups-postscript to printer/Brother_MFC-J6510DW, cost 0)
I [25/Mar/2017:01:12:47 +0100] [Job 231] Started filter /usr/lib/cups/filter/brother_lpdwrapper_mfcj6510dw (PID 899)
D [25/Mar/2017:01:12:47 +0100] [Job 231] pdftopdf: Last filter determined by the PPD: brother_lpdwrapper_mfcj6510dw; FINAL_CONTENT_TYPE: application/vnd.cups-postscript => pdftopdf will not log pages in page_log.

As if it couldn't find any file /opt/brother/Printers/mfcj6510dw/cupswrapper/brcupsconfpt1 running /usr/lib/cups/filter/brother_lpdwrapper_mfcj6510dw

but

$ ls /opt/brother/Printers/mfcj6510dw/cupswrapper
brcupsconfpt1  brother_mfcj6510dw_printer_en.ppd  cupswrappermfcj6510dw

ElMastro

Member

Registered: 2015-12-02

Posts: 57

Re: cannot print with brother printer

I solved my problem, changing the permissions of  /opt/brother/Printers/mfcj6510dw/cupswrapper/brcupsconfpt1.
I hope you can solve your too