Civilization VI refuses to launch

Kurolox · 2018-06-29 14:21:01

Pretty much the title. As soon as I try to launch the game, it closes itself without displaying anything, instantly. I've tried both steam-native and steam-runtime, but neither of them show any difference. Here's the steam output when launching the game.

GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to ProcessingInstallScript with ""
GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 289070, ActionID 2] : LaunchApp waiting for user response to CreatingProcess ""
GameAction [AppID 289070, ActionID 2] : LaunchApp continues with user response "CreatingProcess"
Opted-in Controller Mask: 37
Game update: AppID 289070 "", ProcID 28311, IP 0.0.0.0:0
ERROR: ld.so: object '/home/kuro/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/bin/sh: -c: line 0: unexpected EOF while looking for matching `''
/bin/sh: -c: line 1: syntax error: unexpected end of file
>>> Adding process 28311 for game ID 289070
GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to WaitingGameWindow with ""
GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to Completed with ""
>>> Adding process 28318 for game ID 289070
Game removed: AppID 289070 "", ProcID 28311

According to the following wiki pages, I assume that the issue comes from that /bin/sh errors, but I'm not sure where they come from.

https://wiki.archlinux.org/index.php/St … ization_VI
https://wiki.archlinux.org/index.php/St … _ELF_class

I've also tried to launch steam with some preloads (libstdc++, openSSL 1.0...), running steam-native --reset (and steam-runtime --reset), verifying game cache, disabling the steam overlay... but nothing seems to work.

here's the hardware info.

Computer Information:
    Manufacturer:  Unknown
    Model:  Unknown
    Form Factor: Laptop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz
    CPU Family:  0x6
    CPU Model:  0x4e
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  3000 Mhz
    4 logical processors
    2 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    Linux 4.x (64 bit)
    Kernel Name:  Linux
    Kernel Version:  4.17.2-1-ARCH
    X Server Vendor:  The X.Org Foundation
    X Server Release:  12000000
    X Window Manager:  i3
    Steam Runtime Version:  steam-runtime-beta-release_2018-06-14

Video Card:
    Driver:  Intel Open Source Technology Center Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2) x86/MMX/SSE2
    Driver Version:  3.0 Mesa 18.1.2
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x8086
    DeviceID:  0x1916
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 12.17" x 6.85" (13.94" diag)
                                            30.9cm x 17.4cm (35.4cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Realtek ALC293

Memory:
    RAM:  15323 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.utf8
    Total Hard Disk Space Available:  236325 Mb
    Largest Free Hard Disk Block:  85159 Mb
    VR Headset: None detected

Recent Failure Reports:

Last edited by Kurolox (2018-06-29 14:22:29)

WorMzy · 2018-06-29 14:33:51

As far as I know, Intel graphics aren't supported: https://steamcommunity.com/app/289070/d … 18/?ctp=21

ooo · 2018-06-29 18:09:14

WorMzy wrote:

As far as I know, Intel graphics aren't supported: https://steamcommunity.com/app/289070/d … 18/?ctp=21

Not officially, but Civ VI worked for me on intel some months ago, while it was free to try for short period.

IIRC, I had to LD_PRELOAD something, but unfortunately I can't remember the details. I still have the game's configs, and looks like I had also set the 'EnableBugCollection 0' in AppOptions.txt

Kurolox · 2018-06-29 20:26:24

WorMzy wrote:

As far as I know, Intel graphics aren't supported: https://steamcommunity.com/app/289070/d … 18/?ctp=21

It used to work on my machine a few months ago. I'm also having this exact issue on my desktop, which is using a Nvidia GTX 770, so it's not a graphics issue as far as I can tell.

Kurolox · 2018-06-29 21:04:28

So, after reading a bit the last messages on this steam post, I found a solution.

https://steamcommunity.com/app/289070/d … 18/?ctp=91

It seems like disabling the steam beta made the game work again. I'm not sure what's the relation between the game and the steam beta, but it works, so who am I to complain about it.

I assume that this can be closed.

ellierob · 2018-07-02 20:16:21

If you want to keep the steam beta, here is a workaround. You can set launch option to ./Civ6 "%command%" in the steam library.

https://github.com/ValveSoftware/steam- … ssues/5546

Last edited by ellierob (2018-07-03 11:06:23)

craymichael · 2019-05-19 02:12:05

I personally need to set the following environmental variable when launching steam to get Civ to run -

STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0 steam

Arch Linux

#1 2018-06-29 14:21:01

Civilization VI refuses to launch

#2 2018-06-29 14:33:51

Re: Civilization VI refuses to launch

#3 2018-06-29 18:09:14

Re: Civilization VI refuses to launch

#4 2018-06-29 20:26:24

Re: Civilization VI refuses to launch

#5 2018-06-29 21:04:28

Re: Civilization VI refuses to launch

#6 2018-07-02 20:16:21

Re: Civilization VI refuses to launch

#7 2019-05-19 02:12:05

Re: Civilization VI refuses to launch

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