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WickedWizard

Member

From: Canada

Registered: 2018-10-15

Posts: 29

[SOLVED] Xbox 360 Controller Wiped Out My Ethernet

As stated, I plugged in an Xbox 360 controller into the USB hub on my Dell XPS9560.

Instantly it disabled the ethernet connection (which was using a USB-C port) and switched to WiFi.

I tried unplugging and plugging the ethernet cable, and rebooting... ethernet won't come back on.

Could use some guidance and how to start troubleshooting ... thanks in advance

EDIT: I found the following lines in dmesg which I believe are pertinent:

[ 1187.557320] usb 4-1: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[ 1187.607964] r8152 4-1:1.0 eth0: v1.09.9
[ 1187.625991] r8152 4-1:1.0 enp62s0u1: renamed from eth0
[ 1187.655476] IPv6: ADDRCONF(NETDEV_UP): enp62s0u1: link is not ready
[ 1187.660148] IPv6: ADDRCONF(NETDEV_UP): enp62s0u1: link is not ready

And in systemctl status netctl@enp62s0u1.service:

netctl@enp62s0u1.service - Networking for netctl profile enp62s0u1
   Loaded: loaded (/usr/lib/systemd/system/netctl@.service; static; vendor preset: disabled)
   Active: failed (Result: exit-code) since Sun 2018-10-14 21:57:38 PDT; 4min 34s ago
     Docs: man:netctl.profile(5)
  Process: 4699 ExecStart=/usr/lib/netctl/network start enp62s0u1 (code=exited, status=1/FAILURE)
 Main PID: 4699 (code=exited, status=1/FAILURE)

Oct 14 21:57:38 dellarchlinux systemd[1]: Starting Networking for netctl profile enp62s0u1...
Oct 14 21:57:38 dellarchlinux network[4699]: Profile 'enp62s0u1' does not exist or is not readable
Oct 14 21:57:38 dellarchlinux systemd[1]: netctl@enp62s0u1.service: Main process exited, code=exited, status=1/FAILU>
Oct 14 21:57:38 dellarchlinux systemd[1]: netctl@enp62s0u1.service: Failed with result 'exit-code'.
Oct 14 21:57:38 dellarchlinux systemd[1]: Failed to start Networking for netctl profile enp62s0u1.

Last edited by WickedWizard (2018-10-15 17:00:29)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 19,772

Re: [SOLVED] Xbox 360 Controller Wiped Out My Ethernet

What is the output of ip link ?

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WickedWizard

Member

From: Canada

Registered: 2018-10-15

Posts: 29

Re: [SOLVED] Xbox 360 Controller Wiped Out My Ethernet

What is the output of ip link ?

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
3: wlp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP mode DORMANT group default qlen 1000
    link/ether 9c:b6:d0:f3:53:7f brd ff:ff:ff:ff:ff:ff
5: enp62s0u1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN mode DEFAULT group default qlen 1000
    link/ether 70:88:6b:83:7e:9a brd ff:ff:ff:ff:ff:ff

Last edited by WickedWizard (2018-10-15 14:43:40)

seth

Member

Registered: 2012-09-03

Posts: 51,017

Re: [SOLVED] Xbox 360 Controller Wiped Out My Ethernet

Says "no carrier" ie. the communication between the interface and the switch is broken.
=> Cable. Ensure it's properly plugged on both ends and in doubt try a different one.

The xbox controller is likely coincidental.

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WickedWizard

Member

From: Canada

Registered: 2018-10-15

Posts: 29

Re: [SOLVED] Xbox 360 Controller Wiped Out My Ethernet

You were right Seth- when i was rummaging around for the controller I turned off the power bar to my router

This is my favourite kind of IT issue!

Thanks y'all

seth

Member

Registered: 2012-09-03

Posts: 51,017

Re: [SOLVED] Xbox 360 Controller Wiped Out My Ethernet

It's also the most common kind of IT issues… ;-)

Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

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WickedWizard

Member

From: Canada

Registered: 2018-10-15

Posts: 29

Re: [SOLVED] Xbox 360 Controller Wiped Out My Ethernet

Will do