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#1 2020-06-19 06:21:03

gulatihardik10
Member
Registered: 2020-01-14
Posts: 63

[SOLVED] Not able to login after upgrade

Hello,
Today I upgrade my system.
After upgrading I am not able to enter password at the login screen.
Sleep, restart and shut down buttons are disabled.
If I type password it's not showing.
After typing correct password and enter it showing black screen.
It comes after upgrading system.

I am using kde plasma.

Please help me sort the issue.

Last edited by gulatihardik10 (2020-06-28 06:35:54)

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#2 2020-06-19 06:46:54

jasonwryan
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From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: [SOLVED] Not able to login after upgrade

From a chroot, paste your pacman.log and your xorg.log.

Arch + dwm   •   Mercurial repos  •   Surfraw

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#3 2020-06-19 06:55:55

gulatihardik10
Member
Registered: 2020-01-14
Posts: 63

Re: [SOLVED] Not able to login after upgrade

I am able to press Ctrl + Alt + F2 and login from there.
But I am not able connect to wifi.
So can't paste the log on server.

Also I have snapshots of last system, is there any option to restore them from command line

Last edited by gulatihardik10 (2020-06-19 07:06:28)

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#4 2020-06-19 07:42:11

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [SOLVED] Not able to login after upgrade

Are you using sddm and if so, does this apply - https://bbs.archlinux.org/viewtopic.php?id=256507

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#5 2020-06-19 08:03:35

gulatihardik10
Member
Registered: 2020-01-14
Posts: 63

Re: [SOLVED] Not able to login after upgrade

Yup having a mainly same issue, I am using kernel 5.6.
Updated to 5.7 and same issue as described in that post.

I ran time shift and downgrade the system, then problem solved.
Then I upgraded again as I thought it might be my fault, but getting same thing again.

That post is also unsolved.

Edit: I think the issue is with 5.7.
But my graphic card is ATI radeon.

Last edited by gulatihardik10 (2020-06-19 08:06:36)

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#6 2020-06-19 09:29:29

GeorgeJP
Member
From: Czech Republic
Registered: 2020-01-28
Posts: 186

Re: [SOLVED] Not able to login after upgrade

If you upgrade to kernel 5.7.3, then you need to go back to kernel 5.7.2 or install kernel 5.7.4 (from testing repo).
Kernel 5.7.3 have serious bug, which causes problems with system timing on some computers (like my Lenovo Z50-75).

New kernel 5.7.4 solves this problem:

https://cdn.kernel.org/pub/linux/kernel … eLog-5.7.4

Last edited by GeorgeJP (2020-06-19 09:43:46)

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#7 2020-06-19 17:19:32

loqs
Member
Registered: 2014-03-06
Posts: 17,377

Re: [SOLVED] Not able to login after upgrade

If the issue is still present under linux 5.7.4 please post Xorg.log and kernel messages with and without the issue.

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#8 2020-06-19 17:39:00

gulatihardik10
Member
Registered: 2020-01-14
Posts: 63

Re: [SOLVED] Not able to login after upgrade

Sorry I restored the old snapshot now and thus not want to again upgrade kernel then get the logs and then downgrade the system back.
But as I saw the logs after update, are similar to this post https://bbs.archlinux.org/viewtopic.php?id=256507.

So if I have to wait till next kernel update or a solution to that problem as might be difficult to come to a conclusion without logs.
I am ok with this kernel till next available update but a good solution is preferable as next kernel updates might have same problem.

Last edited by gulatihardik10 (2020-06-19 17:40:46)

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#9 2020-06-19 17:55:45

loqs
Member
Registered: 2014-03-06
Posts: 17,377

Re: [SOLVED] Not able to login after upgrade

You can post your kernel messages from 5.7.3 as they will be stored in the journal see Journal#Filtering_output.
Edit:
If you are referring to the i915 issue from https://bbs.archlinux.org/viewtopic.php … 6#p1910576 the dmesg you posted did not show i915 in use.
You have not posted the Xorg.log which would also show what GPU was in use,  nor have you posted the lspci -nkk output which would also show it.

Last edited by loqs (2020-06-19 18:07:04)

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#10 2020-06-19 18:21:17

gulatihardik10
Member
Registered: 2020-01-14
Posts: 63

Re: [SOLVED] Not able to login after upgrade

below link gives logs till I upgraded system, then downgrade, but I don't think 5.7 version logs are included.
http://ix.io/2pBI

I am using ATI radeon graphic card, so in this respect this post is different.

after applying lspci -nkk, getting flowing results

[gulatihardik10@Hardik ~]$ lspci -nnk
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
        Subsystem: Dell Mobile 4 Series Chipset Memory Controller Hub [1028:02be]
        Kernel modules: intel_agp
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port [8086:2a41] (rev 07)
        Kernel driver in use: pcieport
00:1a.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB UHCI Controller [1028:02be]
        Kernel driver in use: uhci_hcd
        Kernel modules: uhci_hcd
00:1a.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB UHCI Controller [1028:02be]
        Kernel driver in use: uhci_hcd
        Kernel modules: uhci_hcd
00:1a.2 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB UHCI Controller [1028:02be]
        Kernel driver in use: uhci_hcd
        Kernel modules: uhci_hcd
00:1a.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB2 EHCI Controller [1028:02be]
        Kernel driver in use: ehci-pci
        Kernel modules: ehci_pci
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) HD Audio Controller [1028:02be]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
        Kernel driver in use: pcieport
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
        Kernel driver in use: pcieport
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
        Kernel driver in use: pcieport
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
        Kernel driver in use: pcieport
00:1d.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB UHCI Controller [1028:02be]
        Kernel driver in use: uhci_hcd
        Kernel modules: uhci_hcd
00:1d.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB UHCI Controller [1028:02be]
        Kernel driver in use: uhci_hcd
        Kernel modules: uhci_hcd
00:1d.2 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB UHCI Controller [1028:02be]
        Kernel driver in use: uhci_hcd
        Kernel modules: uhci_hcd
00:1d.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) USB2 EHCI Controller [1028:02be]
        Kernel driver in use: ehci-pci
        Kernel modules: ehci_pci
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
        Subsystem: Dell ICH9M LPC Interface Controller [1028:02be]
        Kernel driver in use: lpc_ich
        Kernel modules: lpc_ich
00:1f.2 SATA controller [0106]: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] [8086:2929] (rev 03)
        Subsystem: Dell 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] [1028:02be]
        Kernel driver in use: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
        Subsystem: Dell 82801I (ICH9 Family) SMBus Controller [1028:02be]
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 4530/4570/545v] [1002:9553]
        Subsystem: Dell Mobility Radeon HD 4570 / 545v [1028:02be]
        Kernel driver in use: radeon
        Kernel modules: radeon
01:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] RV710/730 HDMI Audio [Radeon HD 4000 series] [1002:aa38]
        Subsystem: Dell RV710/730 HDMI Audio [Radeon HD 4000 series] [1028:02be]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]
        Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1321]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
08:00.0 Ethernet controller [0200]: Broadcom Inc. and subsidiaries NetLink BCM5784M Gigabit Ethernet PCIe [14e4:1698] (rev 10)
        Subsystem: Dell NetLink BCM5784M Gigabit Ethernet PCIe [1028:02be]
        Kernel driver in use: tg3
        Kernel modules: tg3
09:01.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 05)
        Subsystem: Dell R5C832 IEEE 1394 Controller [1028:02be]
        Kernel driver in use: firewire_ohci
        Kernel modules: firewire_ohci
09:01.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 22)
        Subsystem: Dell R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1028:02be]
        Kernel driver in use: sdhci-pci
        Kernel modules: sdhci_pci
09:01.2 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 12)
        Subsystem: Dell R5C592 Memory Stick Bus Host Adapter [1028:02be]
        Kernel driver in use: r592
        Kernel modules: r592
09:01.3 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev 12)
        Subsystem: Dell xD-Picture Card Controller [1028:02be]
        Kernel driver in use: r852
        Kernel modules: r852

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#11 2020-06-19 18:41:57

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: [SOLVED] Not able to login after upgrade

jasonwryan wrote:

paste your pacman.log

Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#12 2020-06-19 18:48:35

loqs
Member
Registered: 2014-03-06
Posts: 17,377

Re: [SOLVED] Not able to login after upgrade

@jasonwryan see https://bbs.archlinux.org/viewtopic.php … 2#p1911172
The two threads are very much intertwined.

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#13 2020-06-28 06:35:10

gulatihardik10
Member
Registered: 2020-01-14
Posts: 63

Re: [SOLVED] Not able to login after upgrade

I have solved the problem.
Thanks to @loqs and many other users in another post of something similar kind.
To mark this post as solved I am giving the solution here too.

Sol: I downloaded the linux-lts kernel as a backup kernel and was able to login from it after upgrade.
Then a new kernel update solves the problem of latest linux kernel and I am able to boot from it too.

There is too much benefit of using two kernels instead of one as if during update the programs have some issue with new kernel then a backup lts kernel can be booted.

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