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#1 2020-07-26 08:39:02

Illogitech
Member
Registered: 2020-07-03
Posts: 12

PC suddenly freeze.

Hi Guys,
from a few days ago my desktop PC freeze without a visible reason. When it happens I cannot use mouse or keyboard and the only way to restart is to keep switch on button pressed for a few seconds.

this is my journald log. I found one error and several warning but I'm not able to understand the cause.
The error is related to my mic, and i guess it is not it to freeze the PC.

Could someone help me please?

26/07/20 10:22	kernel	ata5.01: supports DRM functions and may not be fully accessible
26/07/20 10:22	kernel	ata5.01: supports DRM functions and may not be fully accessible
[b]26/07/20 10:22	kernel	hid-generic 0003:0D8C:0005.0001: No inputs registered, leaving[/b]
26/07/20 10:22	kernel	nvidia: loading out-of-tree module taints kernel.
26/07/20 10:22	kernel	nvidia: module license 'NVIDIA' taints kernel.
26/07/20 10:22	kernel	Disabling lock debugging due to kernel taint
26/07/20 10:22	kernel	NVRM: loading NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 UTC 2020
26/07/20 10:22	kernel	r8169 0000:02:00.0: can't disable ASPM; OS doesn't have ASPM control
26/07/20 10:22	kernel	ACPI Warning: SystemIO range 0x0000000000000540-0x000000000000054F conflicts with OpRegion 0x0000000000000500-0x000000000000054F (\GPS1) (20200110/utaddress-204)
26/07/20 10:22	kernel	ACPI Warning: SystemIO range 0x0000000000000530-0x000000000000053F conflicts with OpRegion 0x0000000000000500-0x000000000000054F (\GPS1) (20200110/utaddress-204)
26/07/20 10:22	kernel	ACPI Warning: SystemIO range 0x0000000000000530-0x000000000000053F conflicts with OpRegion 0x0000000000000500-0x000000000000053F (\GPS0) (20200110/utaddress-204)
26/07/20 10:22	kernel	ACPI Warning: SystemIO range 0x0000000000000500-0x000000000000052F conflicts with OpRegion 0x0000000000000500-0x000000000000054F (\GPS1) (20200110/utaddress-204)
26/07/20 10:22	kernel	ACPI Warning: SystemIO range 0x0000000000000500-0x000000000000052F conflicts with OpRegion 0x0000000000000500-0x000000000000053F (\GPS0) (20200110/utaddress-204)
26/07/20 10:22	kernel	lpc_ich: Resource conflict(s) found affecting gpio_ich
26/07/20 10:22	kernel	ACPI Warning: SystemIO range 0x0000000000000400-0x000000000000041F conflicts with OpRegion 0x0000000000000400-0x000000000000040F (\SMRG) (20200110/utaddress-204)
26/07/20 10:22	kernel	kvm: VM_EXIT_LOAD_IA32_PERF_GLOBAL_CTRL does not work properly. Using workaround
26/07/20 10:22	kernel	resource sanity check: requesting [mem 0x000c0000-0x000fffff], which spans more than PCI Bus 0000:00 [mem 0x000d0000-0x000dffff window]
26/07/20 10:22	kernel	caller _nv000908rm+0x1bf/0x1f0 [nvidia] mapping multiple BARs
26/07/20 10:22	sddm	Could not setup default cursor
26/07/20 10:22	sddm-greeter	file:///usr/lib/qt/qml/SddmComponents/LayoutBox.qml:35:5: QML Connections: Implicitly defined onFoo properties in Connections are deprecated. Use this syntax instead: function onFoo(<arguments>) { ... }
26/07/20 10:22	sddm-greeter	qrc:/theme/Main.qml:41:5: QML Connections: Implicitly defined onFoo properties in Connections are deprecated. Use this syntax instead: function onFoo(<arguments>) { ... }
26/07/20 10:22	kernel	kauditd_printk_skb: 17 callbacks suppressed
26/07/20 10:22	lxqt-runner	QDBusMarshaller: cannot add an invalid QVariant
26/07/20 10:22	lxqt-runner	QDBusConnection: error: could not send message to service "org.freedesktop.login1" path "/org/freedesktop/login1" interface "org.freedesktop.login1.Manager" member "CanHibernate": Marshalling failed: Variant containing QVariant::Invalid passed in arguments
26/07/20 10:22	lxqt-runner	** Dbus error **************************
26/07/20 10:22	lxqt-runner	Error name  "org.freedesktop.DBus.Error.Failed"
26/07/20 10:22	lxqt-runner	Error msg   "Marshalling failed: Variant containing QVariant::Invalid passed in arguments"
26/07/20 10:22	lxqt-runner	****************************************
26/07/20 10:22	lxqt-runner	QDBusMarshaller: cannot add an invalid QVariant
26/07/20 10:22	lxqt-runner	QDBusConnection: error: could not send message to service "org.freedesktop.login1" path "/org/freedesktop/login1" interface "org.freedesktop.login1.Manager" member "CanSuspend": Marshalling failed: Variant containing QVariant::Invalid passed in arguments
26/07/20 10:22	lxqt-runner	** Dbus error **************************
26/07/20 10:22	lxqt-runner	Error name  "org.freedesktop.DBus.Error.Failed"
26/07/20 10:22	lxqt-runner	Error msg   "Marshalling failed: Variant containing QVariant::Invalid passed in arguments"
26/07/20 10:22	lxqt-runner	****************************************
26/07/20 10:22	lxqt-session	QDBusMarshaller: cannot add an invalid QVariant
26/07/20 10:22	lxqt-session	QDBusConnection: error: could not send message to service "org.freedesktop.login1" path "/org/freedesktop/login1" interface "org.freedesktop.login1.Manager" member "CanReboot": Marshalling failed: Variant containing QVariant::Invalid passed in arguments
26/07/20 10:22	lxqt-session	** Dbus error **************************
26/07/20 10:22	lxqt-session	Error name  "org.freedesktop.DBus.Error.Failed"
26/07/20 10:22	lxqt-session	Error msg   "Marshalling failed: Variant containing QVariant::Invalid passed in arguments"
26/07/20 10:22	lxqt-session	****************************************
26/07/20 10:22	lxqt-session	QDBusMarshaller: cannot add an invalid QVariant
26/07/20 10:22	lxqt-session	QDBusConnection: error: could not send message to service "org.freedesktop.login1" path "/org/freedesktop/login1" interface "org.freedesktop.login1.Manager" member "CanPowerOff": Marshalling failed: Variant containing QVariant::Invalid passed in arguments
26/07/20 10:22	lxqt-session	** Dbus error **************************
26/07/20 10:22	lxqt-session	Error name  "org.freedesktop.DBus.Error.Failed"
26/07/20 10:22	lxqt-session	Error msg   "Marshalling failed: Variant containing QVariant::Invalid passed in arguments"
26/07/20 10:22	lxqt-session	****************************************
26/07/20 10:22	lxqt-runner	libpng warning: iCCP: known incorrect sRGB profile
26/07/20 10:22	lxqt-runner	libpng warning: iCCP: known incorrect sRGB profile
26/07/20 10:22	lxqt-panel	QDBusConnection: name 'org.freedesktop.UDisks2' had owner '' but we thought it was ':1.32'
26/07/20 10:22	pcmanfm-qt	libpng warning: iCCP: known incorrect sRGB profile
26/07/20 10:22	lxqt-panel	libpng warning: iCCP: known incorrect sRGB profile
26/07/20 10:22	yakuake	QDBusConnection: name 'org.kde.kglobalaccel' had owner '' but we thought it was ':1.37'
26/07/20 10:22	lxqt-panel	libpng warning: iCCP: known incorrect sRGB profile
26/07/20 10:23	kernel	kauditd_printk_skb: 17 callbacks suppressed
 

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#2 2020-07-26 11:10:13

Wild Penguin
Member
Registered: 2015-03-19
Posts: 399

Re: PC suddenly freeze.

Freezes could be caused by just about anything. Most common ones are faulty PSU, faulty MB, faulty memory, faulty GPU (or any other "main" component; more peripheral ones being less likely to cause freezes of the whole system). Note any specific situations which cause the freezes and/or try to find out some test case which causes freezes. Unless you can find any trigger, it can be a real pain to diagnose the cause.

Software bugs (Kernel, kernel drivers) is a possibility but with the level of information you have provided, it is impossible to give any kind of troubleshooting advice. Even if you did, it is almost impossible unless - again - there is some situations which are more likely to cause the freeze. Log messages can be useful, but if there is none, it is more likely the cause if H/W related (already mentioned PSU, MB, CPU, memory...)

Your syslog messages probably have nothing to do with the crashes, as you already suspected yourself. It's worth to note that many processes, especially GUI environments, spam just about anything in the syslog. You may want to filter just the kernel messages with 'journalctl -k', as non-kernel messages are usually not useful in diagnosing freezes. Faulty software should not be able to bring down the Kernel!

A few examples from my own experience:

1. I had freezes (and occasional random resets) only if I stressed the CPU to max (compile something with all 4 cores) AND use the GPU heavily at the same time (AAA gaming or folding). Also, couldn't overclock the CPU at all over stock. I lived with it until I changed the PSU (as I already suspected it based on the symptoms), and after changing it the stability problems went away. Also, modest overclocking is now possible (if I want to, but I prefer stability).

2. Sometimes I too get freezes. But the difference to your case is, I have clear kernel error /bug messages in syslog almost always relating to amdgpu when it happens. They also always seem to happen when I'm starting something GPU intensive (games) - but never in the middle of a gaming session. Sometimes (but not always) the system is recoverable by SSHing into it from another computer, and/or via sysrq. The freezes are quite infrequent, and based on google searches (with the help of the said kernel errors), no one seems to have similar problems. I also have a hunch my graphics card could be failing, one alternative being a rare-ish amdgpu driver bug. As the crashes are quite infrequent I've decided to live with it instead of investigating further, as that alternative seems quite laborsome in my case.

Last edited by Wild Penguin (2020-07-26 11:11:36)

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#3 2020-07-26 12:09:51

ondoho
Member
Registered: 2013-04-30
Posts: 692
Website

Re: PC suddenly freeze.

Illogitech wrote:

from a few days ago my desktop PC freeze without a visible reason. When it happens I cannot use mouse or keyboard and the only way to restart is to keep switch on button pressed for a few seconds.

Do you mean you can still see your GUI?
Have you tried switching to another VT with e.g. Ctrl-Alt-F2?

Illogitech wrote:

this is my journald log.

All of it? Hardly.
So how did you generate the output?
What we need is right around the exact time when the freeze occurs, in full verbosity.
Always include the command used to generate output.

And make an effort to do some basic troubleshooting, we can only help based on the information you provide.

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#4 2020-07-26 12:43:20

d_fajardo
Member
Registered: 2017-07-28
Posts: 1,687

Re: PC suddenly freeze.

NVRM: loading NVIDIA UNIX x86_64 Kernel Module  440.100

You're using an older nvidia module. Which arch kernel are you currently using?

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