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#1 2020-10-06 07:27:05

alexmitchellmus
Member
Registered: 2018-11-06
Posts: 7

Gnome 3.38 Update issue (gnome-shell crash)

I updated to Gnome 3.38, and currently I am unable to enter into gnome-shell without a crash, using either GDM (which won't load at all) or LightDM (which loads, but is unable to launch Gnome.)

`Journalctl -b` https://pastebin.com/Mpu4JYpj

Laptop:

OS: Arch Linux x86_64
Host: TM1701
Kernel: 5.8.13-arch1-1
Uptime: 14 mins
Packages: 2878 (pacman), 14 (flatpak)
Shell: bash 5.0.18
Resolution: 1920x1080
Terminal: tilix
CPU: Intel i7-8550U (8) @ 4.000GHz
GPU: Intel UHD Graphics 620
GPU: NVIDIA GeForce MX150
Memory: 1423MiB / 15893MiB

Last edited by alexmitchellmus (2020-10-06 07:44:13)

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#2 2020-10-06 09:00:10

alexmitchellmus
Member
Registered: 2018-11-06
Posts: 7

Re: Gnome 3.38 Update issue (gnome-shell crash)

I downgraded gnome-shell:

$ downgrader gnome-shell

To 3.36, which is now working.

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#3 2020-10-06 09:02:45

fcarp10
Member
Registered: 2020-10-06
Posts: 1

Re: Gnome 3.38 Update issue (gnome-shell crash)

I had the same problem after updating to 3.38 today, downgrading to 3.36 solves the issue for now.

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#4 2020-10-06 15:48:18

dpriedel
Member
Registered: 2010-12-16
Posts: 18

Re: Gnome 3.38 Update issue (gnome-shell crash)

I have the same problem using the nouveau driver.

downgrading to 3.36.6 for both gnome-shell and mutter allows my system to work again.

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#5 2020-10-07 19:45:10

mrazster
Member
From: 127.0.0.1
Registered: 2019-05-24
Posts: 24
Website

Re: Gnome 3.38 Update issue (gnome-shell crash)

I had the same problem as you guys, gnome-shell 3.38 wouldn´t load correctly.
So I downgraded gnome-shell to 3.26.
I did however find a solution that worked for my. Not sure if this will work for anyone of you.

I have been using the "nocheese" version of the gnome-control-center, found in AUR.
When trying to update/build that one I got an error complaining about wrong version of gsettings-desktop-schemas. For some reason I had the following package installed

gsettings-desktop-schemas-ubuntu (3.34.0-1)

So I removed it with

yay -R gsettings-desktop-schemas-ubuntu --nodeps --nodeps

and then installed

gsettings-desktop-schemas (3.38.0-1)

Now I could build and install the nochees-gnome-control-center.

After a reboot, just for the heck of it, I just tried to update gnome-shell, not actually believing it would work.
But, lo and behold..it loaded and works perfectly fine !
As I said, not sure if this will work for anyone you, but it may be worth looking in to.


Arch...the way it was meant to be !!

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#6 2020-10-09 12:41:39

rojo
Member
Registered: 2020-10-07
Posts: 2

Re: Gnome 3.38 Update issue (gnome-shell crash)

Thought I’d share that Gnome 3.38 also broke my gnome shell. Gnome would randomly crash after logging in. Gnome plugins also stopped working. I restored back to Gnome 3.36. Everything working perfectly again. Stay away until they get it sorted out.

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#7 2020-10-12 03:12:17

alexmitchellmus
Member
Registered: 2018-11-06
Posts: 7

Re: Gnome 3.38 Update issue (gnome-shell crash)

I found this: https://gitlab.gnome.org/GNOME/gnome-sh … ssues/3251

Looking again at my log- this is printed before the gnome-shell crash:

Oct 06 17:42:08 mi-notebook systemd[1081]: Starting GNOME Shell on X11...
Oct 06 17:42:08 mi-notebook gnome-shell[1178]: specified class size for type 'MetaClutterBackendX11' is smaller than the parent type's 'ClutterBackendX11' class size
Oct 06 17:42:08 mi-notebook audit[1178]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 pid=1178 comm="gnome-shell" exe="/usr/bin/gnome-shell" sig=5 res=1
Oct 06 17:42:08 mi-notebook gnome-shell[1178]: g_once_init_leave: assertion 'result != 0' failed
Oct 06 17:42:08 mi-notebook gnome-shell[1178]: g_object_new_with_properties: assertion 'G_TYPE_IS_OBJECT (object_type)' failed
Oct 06 17:42:08 mi-notebook gnome-shell[1178]: Failed to create custom backend.

Last edited by alexmitchellmus (2020-10-12 03:33:20)

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#8 2020-10-12 14:52:04

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 17,458

Re: Gnome 3.38 Update issue (gnome-shell crash)

rojo:  Are you using an Nvidia GPU?

My system has Intel graphics and works perfectly in Gnome Shell 3.8.
For those with Nvidia, are you running Gnome under Wayland or Xorg?


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#9 2020-10-12 16:47:48

rojo
Member
Registered: 2020-10-07
Posts: 2

Re: Gnome 3.38 Update issue (gnome-shell crash)

ewaller wrote:

rojo:  Are you using an Nvidia GPU?

My system has Intel graphics and works perfectly in Gnome Shell 3.8.
For those with Nvidia, are you running Gnome under Wayland or Xorg?


Yes I am using a Geforce 1080 Ti Nvidia GPU. I am running in Wayland. Just retried the update with the same issues. Gnome will crash on random login attempts. I can post the journal log if needed.


Edit: I just kept restarting my PC a couple times and now the issue is gone. Was able to enable my extensions again and everything seems to be running fine now.

Last edited by rojo (2020-10-12 17:14:29)

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