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#1 2021-02-19 11:32:27

manukall
Member
Registered: 2021-02-19
Posts: 4

No sound from internal speakers, bluetooth headset works

From time to time, quite often actually, my internal speakers don't play any sound anymore now. Spotify tells me that it "can't play the current song", and other tools don't play sound anymore either. My bluetooth headphones still play sound when I switch to them. I think this is actually triggered when I switch to my headphones and then disconnect them after some time, but I can't reliably reproduce the issue.

I'm a bit embarrassed to admit this, but this started happening last week or so, when I tried to make the headset's microphone work by setting up ofono and phonesim as described in https://wiki.archlinux.org/index.php/bl … PulseAudio. I've since uninstalled both and I thought I also undid all config changes, but I must have missed something. When I run pulseaudio -v manually, there's the following line:

I: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files

I've completely deleted my ~/.config/pulse, grepped my homedir and /etc for ofono or phonesim and found no mentions.

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#2 2021-02-19 12:07:40

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 12,237

Re: No sound from internal speakers, bluetooth headset works

The ofono line is normal wen pulse checks for availability.

During this issue post

sudo fuser -v /dev/snd/*
pacmd list-cards
pacmd list-sinks
pacmd list-sink-inputs

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#3 2021-02-19 12:19:31

manukall
Member
Registered: 2021-02-19
Posts: 4

Re: No sound from internal speakers, bluetooth headset works

sudo fuser -v /dev/snd/*:

                     USER        PID ACCESS COMMAND
/dev/snd/controlC1:  manuel     4985 F.... pulseaudio
pacmd list-cards:

2 card(s) available.
    index: 0
	name: <alsa_card.usb-046d_0825_75949FE0-02>
	driver: <module-alsa-card.c>
	owner module: 6
	properties:
		alsa.card = "0"
		alsa.card_name = "USB Device 0x46d:0x825"
		alsa.long_card_name = "USB Device 0x46d:0x825 at usb-0000:00:14.0-4.2.1, high speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:00:14.0-usb-0:4.2.1:1.2"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4.2/1-4.2.1/1-4.2.1:1.2/sound/card0"
		udev.id = "usb-046d_0825_75949FE0-02"
		device.bus = "usb"
		device.vendor.id = "046d"
		device.vendor.name = "Logitech, Inc."
		device.product.id = "0825"
		device.product.name = "Webcam C270"
		device.serial = "046d_0825_75949FE0"
		device.form_factor = "webcam"
		device.string = "0"
		device.description = "Webcam C270"
		module-udev-detect.discovered = "1"
		device.icon_name = "camera-web-usb"
	profiles:
		input:mono-fallback: Mono Input (priority 1, available: unknown)
		input:multichannel-input: Multichannel Input (priority 1, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <input:multichannel-input>
	sources:
		alsa_input.usb-046d_0825_75949FE0-02.multichannel-input/#0: Webcam C270 Multichannel
	ports:
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
    index: 1
	name: <alsa_card.pci-0000_00_1f.3>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x604b118000 irq 178"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card1"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "06c8"
		device.product.name = "Comet Lake PCH cAVS"
		device.form_factor = "internal"
		device.string = "1"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 65, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: unknown)
		output:analog-surround-40: Analog Surround 4.0 Output (priority 1200, available: unknown)
		output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 1265, available: unknown)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: unknown)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#1: Monitor of Built-in Audio Analog Stereo
		alsa_input.pci-0000_00_1f.3.analog-stereo/#2: Built-in Audio Analog Stereo
	ports:
		analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-headset-mic: Headset Microphone (priority 8800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
				device.product.name = "ASUS PB287Q"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
pacmd list-sinks: 
1 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9039
	volume: front-left: 29489 /  45% / -20.81 dB,   front-right: 29489 /  45% / -20.81 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 1
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
	card: 1 <alsa_card.pci-0000_00_1f.3>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC289 Analog"
		alsa.id = "ALC289 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x604b118000 irq 178"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card1"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "06c8"
		device.product.name = "Comet Lake PCH cAVS"
		device.form_factor = "internal"
		device.string = "front:1"
		device.buffering.buffer_size = "384000"
		device.buffering.fragment_size = "192000"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-speaker>
pacmd list-sink-inputs:

0 sink input(s) available.

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#4 2021-02-19 12:20:26

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 12,237

Re: No sound from internal speakers, bluetooth headset works

During an active playback attempt preferably

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#5 2021-02-19 12:33:38

manukall
Member
Registered: 2021-02-19
Posts: 4

Re: No sound from internal speakers, bluetooth headset works

Thanks! Now it's working, of course. I'll post again when the issue reappears.

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#6 2021-02-19 12:35:23

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 12,237

Re: No sound from internal speakers, bluetooth headset works

Look especially at the fuser line in that event, it's very likely you have some other tool open that blocks the device from being accessed by pulse. You normally only want to see pulseaudio there, otherwise you have applications conflicting and fighting for the normal ALSA card. Bluetooth will still work in that event because it only exists as a pulse device.

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#7 2021-02-22 08:38:12

manukall
Member
Registered: 2021-02-19
Posts: 4

Re: No sound from internal speakers, bluetooth headset works

The speakers kept working since my last post, but now my headset keeps disconnecting randomly. Often enough for it to be a serious problem during video calls. This is what that looks like in

journalctl -xe

:

Feb 22 09:18:33 manu-xps15 obexd[1588]: disconnected: Transport got disconnected
Feb 22 09:18:33 manu-xps15 dbus-daemon[863]: [system] Rejected send message, 0 matched rules; type="method_return", sender=":1.139" (uid=1000 pid=15481 comm="/usr/bin/pulseaudio --start --lo>
Feb 22 09:18:33 manu-xps15 bluetoothd[861]: src/profile.c:ext_io_disconnected() Unable to get io data for Headset Voice gateway: getpeername: Transport endpoint is not connected (107)
Feb 22 09:18:33 manu-xps15 bluetoothd[861]: src/profile.c:ext_io_disconnected() Unable to get io data for Phone Book Access: getpeername: Transport endpoint is not connected (107)
Feb 22 09:18:37 manu-xps15 bluetoothd[861]: /org/bluez/hci0/dev_04_52_C7_31_41_3C/sep1/fd11: fd(47) ready
Feb 22 09:18:37 manu-xps15 rtkit-daemon[1371]: Supervising 0 threads of 0 processes of 0 users.
Feb 22 09:18:37 manu-xps15 rtkit-daemon[1371]: Successfully made thread 241844 of process 15481 owned by '1000' RT at priority 5.
Feb 22 09:18:37 manu-xps15 rtkit-daemon[1371]: Supervising 1 threads of 1 processes of 1 users.
Feb 22 09:18:37 manu-xps15 obexd[1588]: CONNECT(0x0), <unknown>(0xff)
Feb 22 09:18:37 manu-xps15 obexd[1588]: CONNECT(0x0), <unknown>(0x0)
Feb 22 09:18:37 manu-xps15 obexd[1588]: SETPATH(0x5), <unknown>(0xff)
Feb 22 09:18:37 manu-xps15 obexd[1588]: stat(/home/manuel/phonebook/): No such file or directory (2)
Feb 22 09:18:37 manu-xps15 obexd[1588]: SETPATH(0x5), Not Found(0x44)
Feb 22 09:18:37 manu-xps15 kernel: input: Hörbert Grönemeyer (AVRCP) as /devices/virtual/input/input64
Feb 22 09:18:37 manu-xps15 systemd-logind[866]: Watching system buttons on /dev/input/event29 (Hörbert Grönemeyer (AVRCP))

I think it's related, so I didn't start a new thread.

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