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#1 2021-11-06 13:31:32

Xenfo
Member
From: Montreal, QC
Registered: 2021-11-06
Posts: 39
Website

[SOLVED] Cannot play sound from headphones or laptop speakers

My PulseAudio sound card is disabled and all of the other options are unavailable. It was working fine around August then it stopped working.

Last edited by Xenfo (2021-11-07 12:46:34)

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#2 2021-11-06 14:24:56

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,081

Re: [SOLVED] Cannot play sound from headphones or laptop speakers

Please see https://bbs.archlinux.org/viewtopic.php?id=57855 there's nothing of use in your post. Post 

sudo fuser -v /dev/snd/*
sudo dmesg | grep -iE 'snd|sof'
aplay -lL
pacmd list-cards
pacmd list-sinks

in in code tags

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#3 2021-11-06 16:36:18

Xenfo
Member
From: Montreal, QC
Registered: 2021-11-06
Posts: 39
Website

Re: [SOLVED] Cannot play sound from headphones or laptop speakers

Sorry, didn't know what logs would be useful so didn't post anything.

Cannot stat file /proc/1132/fd/4: Permission denied
Cannot stat file /proc/1132/fd/5: Permission denied
Cannot stat file /proc/1132/fd/6: Permission denied
Cannot stat file /proc/1132/fd/7: Permission denied
Cannot stat file /proc/1132/fd/8: Permission denied
Cannot stat file /proc/1132/fd/9: Permission denied
Cannot stat file /proc/1132/fd/10: Permission denied
Cannot stat file /proc/1132/fd/11: Permission denied
Cannot stat file /proc/1132/fd/12: Permission denied
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Cannot stat file /proc/1132/fd/14: Permission denied
Cannot stat file /proc/1132/fd/15: Permission denied
Cannot stat file /proc/1132/fd/16: Permission denied
Cannot stat file /proc/1132/fd/17: Permission denied
Cannot stat file /proc/1132/fd/18: Permission denied
Cannot stat file /proc/1132/fd/19: Permission denied
Cannot stat file /proc/1132/fd/20: Permission denied
Cannot stat file /proc/1132/fd/21: Permission denied
Cannot stat file /proc/1132/fd/22: Permission denied
Cannot stat file /proc/1132/fd/23: Permission denied
Cannot stat file /proc/1132/fd/24: Permission denied
Cannot stat file /proc/1132/fd/25: Permission denied
Cannot stat file /proc/1132/fd/26: Permission denied
Cannot stat file /proc/1132/fd/27: Permission denied
Cannot stat file /proc/1132/fd/28: Permission denied
Cannot stat file /proc/1132/fd/29: Permission denied
Cannot stat file /proc/1132/fd/30: Permission denied
Cannot stat file /proc/1132/fd/31: Permission denied
Cannot stat file /proc/1132/fd/32: Permission denied
Cannot stat file /proc/1132/fd/33: Permission denied
Cannot stat file /proc/1132/fd/34: Permission denied
Cannot stat file /proc/1132/fd/35: Permission denied
Cannot stat file /proc/1132/fd/36: Permission denied
Cannot stat file /proc/1132/fd/37: Permission denied
Cannot stat file /proc/1132/fd/38: Permission denied
Cannot stat file /proc/1132/fd/39: Permission denied
Cannot stat file /proc/1132/fd/40: Permission denied
Cannot stat file /proc/1132/fd/41: Permission denied
Cannot stat file /proc/1132/fd/42: Permission denied
Cannot stat file /proc/1132/fd/43: Permission denied
Cannot stat file /proc/1132/fd/44: Permission denied
Cannot stat file /proc/1132/fd/45: Permission denied
Cannot stat file /proc/1132/fd/46: Permission denied
Cannot stat file /proc/1132/fd/47: Permission denied
Cannot stat file /proc/1132/fd/48: Permission denied
Cannot stat file /proc/1132/fd/49: Permission denied
Cannot stat file /proc/1132/fd/50: Permission denied
Cannot stat file /proc/1132/fd/51: Permission denied
Cannot stat file /proc/1132/fd/52: Permission denied
Cannot stat file /proc/1132/fd/53: Permission denied
Cannot stat file /proc/1132/fd/54: Permission denied
Cannot stat file /proc/1132/fd/55: Permission denied
Cannot stat file /proc/1132/fd/56: Permission denied
Cannot stat file /proc/1132/fd/57: Permission denied
Cannot stat file /proc/1132/fd/58: Permission denied
Cannot stat file /proc/1132/fd/59: Permission denied
Cannot stat file /proc/1132/fd/60: Permission denied
Cannot stat file /proc/1132/fd/61: Permission denied
Cannot stat file /proc/1132/fd/62: Permission denied
Cannot stat file /proc/1132/fd/63: Permission denied
Cannot stat file /proc/1132/fd/64: Permission denied
Cannot stat file /proc/1132/fd/65: Permission denied
Cannot stat file /proc/1132/fd/66: Permission denied
Cannot stat file /proc/1132/fd/67: Permission denied
Cannot stat file /proc/1132/fd/68: Permission denied
Cannot stat file /proc/1132/fd/69: Permission denied
Cannot stat file /proc/1132/fd/70: Permission denied
Cannot stat file /proc/1132/fd/71: Permission denied
Cannot stat file /proc/1132/fd/72: Permission denied
Cannot stat file /proc/1132/fd/73: Permission denied
Cannot stat file /proc/1132/fd/74: Permission denied
Cannot stat file /proc/1132/fd/1023: Permission denied
                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  xenfo      1039 F.... pulseaudio
[    0.331868] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@linux.it>
[    0.425089] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    0.425090] software IO TLB: mapped [mem 0x0000000057c13000-0x000000005bc13000] (64MB)
[    2.528481] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    2.528541] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    2.528613] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[    2.528721] snd_hda_intel 0000:01:00.1: Disabling MSI
[    2.528727] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[    2.821623] snd_soc_skl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    2.822384] snd_soc_skl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    3.112191] sof-audio-pci-intel-cnl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    3.112944] sof-audio-pci-intel-cnl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    3.112961] sof-audio-pci-intel-cnl 0000:00:1f.3: enabling device (0000 -> 0002)
[    3.113167] sof-audio-pci-intel-cnl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    3.855574] sof-audio-pci-intel-cnl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    3.906062] sof-audio-pci-intel-cnl 0000:00:1f.3: use msi interrupt mode
[    3.942775] sof-audio-pci-intel-cnl 0000:00:1f.3: hda codecs found, mask 5
[    3.942778] sof-audio-pci-intel-cnl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    3.942782] sof-audio-pci-intel-cnl 0000:00:1f.3: DMICs detected in NHLT tables: 2
[    3.942804] sof-audio-pci-intel-cnl 0000:00:1f.3: Direct firmware load for intel/sof/sof-cml.ri failed with error -2
[    3.942806] sof-audio-pci-intel-cnl 0000:00:1f.3: error: request firmware intel/sof/sof-cml.ri failed err: -2
[    3.942807] sof-audio-pci-intel-cnl 0000:00:1f.3: you may need to download the firmware from [url]https://github.com/thesofproject/sof-bin/[/url]
[    3.942807] sof-audio-pci-intel-cnl 0000:00:1f.3: error: failed to load DSP firmware -2
[    3.943127] sof-audio-pci-intel-cnl 0000:00:1f.3: error: sof_probe_work failed err: -2
[ 3704.136936] usbcore: registered new interface driver snd-usb-audio
zsh: command not found: aplay
1 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_01_00.1>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0x83000000 irq 17"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "1aeb"
                device.product.name = "TU116 High Definition Audio Controller"
                device.string = "0"
                device.description = "TU116 High Definition Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <off>
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
1 sink(s) available.
  * index: 5
        name: <auto_null>
        driver: <module-null-sink.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 1000
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 344 KiB
        max rewind: 344 KiB
        monitor source: 6
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        module: 25
        properties:
                device.description = "Dummy Output"
                device.class = "abstract"
                device.icon_name = "audio-card"

Last edited by Xenfo (2021-11-06 16:37:05)

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#4 2021-11-06 21:47:38

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,081

Re: [SOLVED] Cannot play sound from headphones or laptop speakers

Install the sof-firmware package and reboot, also aplay is part of alsa-utils install than and repost all of these commands should the issue not get fixed by the sof-firmware package.

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#5 2021-11-06 22:14:51

Xenfo
Member
From: Montreal, QC
Registered: 2021-11-06
Posts: 39
Website

Re: [SOLVED] Cannot play sound from headphones or laptop speakers

Thanks that fixed it!

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#6 2021-11-06 23:02:11

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,081

Re: [SOLVED] Cannot play sound from headphones or laptop speakers

Great, please mark as [SOLVED] by editing the title in your first post.

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