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#1 2022-07-17 14:08:56

angrynapkin
Member
Registered: 2022-07-17
Posts: 1

No Sound - XPS 17 9720 - Linux 5.18.12-arch1-1

I just installed arch fresh on this laptop and seems sound has issues.
I have gone thru the Alsa section with trying to unmute channels with zero success.
alsa-ucm-conf is installed as well as sof-firmware
version: alsa-ucm-conf 1.2.7.2-1 , sof-firmware 2.2-1

When I install sof-firmware i get hangs on shutdown where the system locks up indefinitely.
removing sof-firmware solves the shutdown issues, but neither having it installed or uninstalled has any affect on sound working or not.
Below is some info.

lspci -k
0000:00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
Subsystem: Dell Device 0afe
Kernel driver in use: sof-audio-pci-intel-tgl
Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

journalctl -b
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Jul 16 23:15:36 olderman kernel: fbcon: i915drmfb (fb0) is primary device
Jul 16 23:15:36 olderman kernel: Console: switching to colour frame buffer device 240x75
Jul 16 23:15:36 olderman kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:19:1
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: warn: FW ABI is more recent than kernel
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:19:1
Jul 16 23:15:36 olderman kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: warn: FW ABI is more recent than kernel
...
Jul 16 23:15:38 olderman kernel: soundwire sdw:3:025d:0714:01: Probe not complete, timed out
Jul 16 23:15:38 olderman kernel: soundwire sdw:3:025d:0714:01: Update Slave status failed:-110
Jul 16 23:15:38 olderman kernel: soundwire sdw:2:025d:1316:01: Probe not complete, timed out
Jul 16 23:15:38 olderman kernel: soundwire sdw:2:025d:1316:01: Update Slave status failed:-110
Jul 16 23:15:38 olderman kernel: soundwire sdw:1:025d:1316:01: Probe not complete, timed out
Jul 16 23:15:38 olderman kernel: soundwire sdw:1:025d:1316:01: Update Slave status failed:-110
Jul 16 23:15:38 olderman kernel: soundwire sdw:0:025d:0711:01: Probe not complete, timed out
Jul 16 23:15:38 olderman kernel: soundwire sdw:0:025d:0711:01: Update Slave status failed:-110
...
Jul 16 23:15:39 olderman kernel: sof_sdw sof_sdw: snd_soc_register_card failed -517
Jul 16 23:15:40 olderman kernel: sof_sdw sof_sdw: snd_soc_register_card failed -517
Jul 16 23:15:40 olderman kernel: sof_sdw sof_sdw: snd_soc_register_card failed -517
Jul 16 23:15:40 olderman kernel: sof_sdw sof_sdw: snd_soc_register_card failed -517
Jul 16 23:15:40 olderman kernel: sof_sdw sof_sdw: snd_soc_register_card failed -517
...
ul 16 23:16:39 olderman systemd-udevd[368]: sdw:0:025d:0711:01: Worker [374] processing SEQNUM=5150 is taking a long time
Jul 16 23:16:39 olderman systemd-udevd[368]: sdw:3:025d:0714:01: Worker [422] processing SEQNUM=5162 is taking a long time
Jul 16 23:18:39 olderman systemd-udevd[368]: sdw:0:025d:0711:01: Worker [374] processing SEQNUM=5150 killed
Jul 16 23:18:39 olderman systemd-udevd[368]: sdw:3:025d:0714:01: Worker [422] processing SEQNUM=5162 killed
...
ul 16 23:19:36 olderman kernel: INFO: task systemd-udevd:374 blocked for more than 122 seconds.
Jul 16 23:19:36 olderman kernel: Tainted: P OE 5.18.12-arch1-1 #1
Jul 16 23:19:36 olderman kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Jul 16 23:19:36 olderman kernel: task:systemd-udevd state:D stack: 0 pid: 374 ppid: 368 flags:0x00000006
Jul 16 23:19:36 olderman kernel: Call Trace:
Jul 16 23:19:36 olderman kernel:

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#2 2022-08-02 08:40:52

potens
Member
Registered: 2016-03-14
Posts: 14

Re: No Sound - XPS 17 9720 - Linux 5.18.12-arch1-1

Hi,

I don't know if it can help you, but I had a similar issue on XPS 9320

See my post

So, for me the problem was having the i915 module in intird. (may not apply to you)

Otherwise, to avoid the hang, you have to stop gdm, remove all snd-* modules and soundwire* modules

Hope it helps

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#3 2022-08-02 09:27:58

LaLampada
Member
Registered: 2021-03-19
Posts: 38

Re: No Sound - XPS 17 9720 - Linux 5.18.12-arch1-1

The new 5.19 kernel will be fix the sound on my 9520.. Probably it fix the 9720 too

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