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#1 2024-09-08 03:14:18

vhbob
Member
Registered: 2024-09-08
Posts: 4

HP Laptop Audio Not Playing

Hi, I have:
- installed Arch
- am running kde (if that matters)
- unmuted my sound cards via amixer (https://wiki.archlinux.org/title/Advanc … e_channels)
- installed sof-firmware

And I am still not receiving any audio from speaker-test. It it will run though and say it is playing tones, but I hear nothing.

Here is my aplay -L output:

card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 31: HDA Analog Deep Buffer (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Does anyone have advice? Thanks.

Edit: As some bonus info, if I plug in headphones to my audio jack, they successfully play audio. My HP laptop does have a "mute speakers" button (F6) on my keyboard, which is working, but maybe it was on when I removed windows and setup Arch. Maybe HP had this setup to do something niche and mute the actual devices speakers? Just a guess, and I have no idea how to check if that would be the case.

Last edited by vhbob (2024-09-08 18:21:36)

Offline

#2 2024-09-10 09:48:32

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,208

Re: HP Laptop Audio Not Playing

What further outputs do you get from

amixer -c0
sudo fuser -v /dev/snd/*
pactl list cards
pactl list sinks

Does neither

speaker-test -Dhw:0,0 -c2
speaker-test -Dhw:0,31 -c2

give you noise? FWIW HPs are somewhat known for broken verb tables so this might well be a firmware issue, in which case you might want to check whether an UEFI update might possibly help you.

Offline

#3 2024-09-10 22:37:36

vhbob
Member
Registered: 2024-09-08
Posts: 4

Re: HP Laptop Audio Not Playing

Hey, thanks for responding. I tried updating my firmware using fwupd, and that did not seem to fix the issue. Neither of the speaker-test commands provide audio from the speaker.

Here are the outputs I get from the amixer fuser and pactl commands:

amixer:

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [off]
  Front Right: Playback 87 [100%] [0.00dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 38 [60%] [11.25dB] [on]
  Front Right: Capture 38 [60%] [11.25dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Dmic0',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 70
  Front Left: Capture 70 [100%] [20.00dB] [off]
  Front Right: Capture 70 [100%] [20.00dB] [off]
Simple mixer control 'Dmic1 2nd',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 70
  Front Left: Capture 50 [71%] [0.00dB]
  Front Right: Capture 50 [71%] [0.00dB]
Simple mixer control 'PGA1.0 1 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA2.0 2 Master',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 80
  Front Left: Capture 50 [62%] [0.00dB]
  Front Right: Capture 50 [62%] [0.00dB]
Simple mixer control 'PGA30.0 30',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA31.0 31',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA7.0 7 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA8.0 8 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA9.0 9 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]

fuser

                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  me       776 F.... pipewire
                                      me       777 F.... wireplumber
/dev/snd/seq:             me       776 F.... pipewire

pactl cards

Card #42
	Name: alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic
	Driver: alsa
	Owner Module: n/a
	Properties:
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.card.longname = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.path = "hw:0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.api = "alsa"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.description = "Comet Lake PCH-LP cAVS"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "6597137"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		media.class = "Audio/Device"
		factory.id = "15"
		client.id = "41"
		object.id = "42"
		object.serial = "42"
		object.path = "alsa:acp:sofhdadsp"
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.mixer_name = "Realtek ALC285"
		alsa.components = "HDA:8086280b,80860101,00100000 HDA:10ec0285,103c86e5,00100002 cfg-dmics:2"
		alsa.id = "sofhdadsp"
		device.string = "0"
	Profiles:
		off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
		HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2): Play HiFi quality Music (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2) (sinks: 4, sources: 2, priority: 10300, available: no)
		HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker): Play HiFi quality Music (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker) (sinks: 4, sources: 2, priority: 10200, available: yes)
		pro-audio: Pro Audio (sinks: 5, sources: 3, priority: 1, available: yes)
	Active Profile: HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker)
	Ports:
		[Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, latency offset: 0 usec, availability group: HDMI/DP,pcm=5, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "HDMI/DP,pcm=5"
				device.icon_name = "video-display"
				card.profile.port = "0"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, latency offset: 0 usec, availability group: HDMI/DP,pcm=4, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "HDMI/DP,pcm=4"
				device.icon_name = "video-display"
				card.profile.port = "1"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, latency offset: 0 usec, availability group: HDMI/DP,pcm=3, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "HDMI/DP,pcm=3"
				device.icon_name = "video-display"
				card.profile.port = "2"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] Speaker: Speaker (type: Speaker, priority: 100, latency offset: 0 usec, availability unknown)
			Properties:
				port.type = "speaker"
				device.icon_name = "audio-speakers"
				card.profile.port = "3"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker)
		[In] Mic2: Headphones Stereo Microphone (type: Mic, priority: 200, latency offset: 0 usec, availability group: Mic, not available)
			Properties:
				port.type = "mic"
				port.availability-group = "Mic"
				device.icon_name = "audio-input-microphone"
				card.profile.port = "4"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[In] Mic1: Digital Microphone (type: Mic, priority: 100, latency offset: 0 usec, availability unknown)
			Properties:
				port.type = "mic"
				device.icon_name = "audio-input-microphone"
				card.profile.port = "5"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] Headphones: Headphones (type: Headphones, priority: 200, latency offset: 0 usec, availability group: Headphone, not available)
			Properties:
				port.type = "headphones"
				port.availability-group = "Headphone"
				device.icon_name = "audio-headphones"
				card.profile.port = "6"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)

sinks

Sink #46
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI3__sink
	Description: Comet Lake PCH-LP cAVS HDMI / DisplayPort 3 Output
	Driver: PipeWire
	Sample Specification: s24-32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	       balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI3__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086280b,80860101,00100000 HDA:10ec0285,103c86e5,00100002 cfg-dmics:2"
		alsa.device = "5"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC285"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp,5"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "0"
		device.api = "alsa"
		device.class = "sound"
		device.id = "42"
		device.profile.description = "HDMI / DisplayPort 3 Output"
		device.profile.name = "HiFi: HDMI3: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Comet Lake PCH-LP cAVS"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI3__sink"
		node.nick = "HDMI / DisplayPort 3 Output"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:0:playback"
		port.group = "playback"
		priority.driver = "664"
		priority.session = "664"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "46"
		object.serial = "46"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "6597137"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, availability group: HDMI/DP,pcm=5, not available)
	Active Port: [Out] HDMI3
	Formats:
		pcm

Sink #47
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI2__sink
	Description: Comet Lake PCH-LP cAVS HDMI / DisplayPort 2 Output
	Driver: PipeWire
	Sample Specification: s24-32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	       balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI2__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086280b,80860101,00100000 HDA:10ec0285,103c86e5,00100002 cfg-dmics:2"
		alsa.device = "4"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC285"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp,4"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "1"
		device.api = "alsa"
		device.class = "sound"
		device.id = "42"
		device.profile.description = "HDMI / DisplayPort 2 Output"
		device.profile.name = "HiFi: HDMI2: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Comet Lake PCH-LP cAVS"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI2__sink"
		node.nick = "HDMI / DisplayPort 2 Output"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:1:playback"
		port.group = "playback"
		priority.driver = "680"
		priority.session = "680"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "47"
		object.serial = "47"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "6597137"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, availability group: HDMI/DP,pcm=4, not available)
	Active Port: [Out] HDMI2
	Formats:
		pcm

Sink #48
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI1__sink
	Description: Comet Lake PCH-LP cAVS HDMI / DisplayPort 1 Output
	Driver: PipeWire
	Sample Specification: s24-32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	       balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI1__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086280b,80860101,00100000 HDA:10ec0285,103c86e5,00100002 cfg-dmics:2"
		alsa.device = "3"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC285"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp,3"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "2"
		device.api = "alsa"
		device.class = "sound"
		device.id = "42"
		device.profile.description = "HDMI / DisplayPort 1 Output"
		device.profile.name = "HiFi: HDMI1: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Comet Lake PCH-LP cAVS"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI1__sink"
		node.nick = "HDMI / DisplayPort 1 Output"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:2:playback"
		port.group = "playback"
		priority.driver = "696"
		priority.session = "696"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "48"
		object.serial = "48"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "6597137"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, availability group: HDMI/DP,pcm=3, not available)
	Active Port: [Out] HDMI1
	Formats:
		pcm

Sink #49
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink
	Description: Comet Lake PCH-LP cAVS Speaker
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	       balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086280b,80860101,00100000 HDA:10ec0285,103c86e5,00100002 cfg-dmics:2"
		alsa.device = "0"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC285"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "3"
		device.api = "alsa"
		device.class = "sound"
		device.id = "42"
		device.profile.description = "Speaker"
		device.profile.name = "HiFi: Speaker: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Comet Lake PCH-LP cAVS"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink"
		node.nick = "Speaker"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:3:playback"
		port.group = "playback"
		priority.driver = "1000"
		priority.session = "1000"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "49"
		object.serial = "49"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "6597137"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] Speaker: Speaker (type: Speaker, priority: 100, availability unknown)
	Active Port: [Out] Speaker
	Formats:
		pcm

It looks like some of my sound sinks are suspended? Going to look into this, but if you have advice in the meantime please let me know. thank you for your help!

Last edited by vhbob (2024-09-10 22:50:20)

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#4 2024-09-10 22:50:00

vhbob
Member
Registered: 2024-09-08
Posts: 4

Re: HP Laptop Audio Not Playing

As an update, when I'm actually playing audio, the speaker sink is active:

Sink #49
	State: RUNNING
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink
	Description: Comet Lake PCH-LP cAVS Speaker
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 53084 /  81% / -5.49 dB,   front-right: 53084 /  81% / -5.49 dB
	       balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086280b,80860101,00100000 HDA:10ec0285,103c86e5,00100002 cfg-dmics:2"
		alsa.device = "0"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC285"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HPSpectrex360Convertible15_eb0xxx--86E5"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "3"
		device.api = "alsa"
		device.class = "sound"
		device.id = "42"
		device.profile.description = "Speaker"
		device.profile.name = "HiFi: Speaker: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Comet Lake PCH-LP cAVS"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink"
		node.nick = "Speaker"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:3:playback"
		port.group = "playback"
		priority.driver = "1000"
		priority.session = "1000"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "49"
		object.serial = "49"
		node.max-latency = "4096/48000"
		api.alsa.period-size = "1024"
		api.alsa.period-num = "8"
		api.alsa.headroom = "0"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "6446375"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] Speaker: Speaker (type: Speaker, priority: 100, availability unknown)
	Active Port: [Out] Speaker

Offline

#5 2024-09-11 06:23:10

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 75,813

Re: HP Laptop Audio Not Playing

if I plug in headphones to my audio jack, they successfully play audio. My HP laptop does have a "mute speakers" button (F6) on my keyboard, which is working, but maybe it was on when I removed windows and setup Arch. Maybe HP had this setup to do something niche and mute the actual devices speakers?

[Out] Speaker: Speaker (type: Speaker, priority: 100, availability unknown)

Try to bypass PA/PW

mpv -ao alsa thunderstruck.mp3

and then check the system journal for snd messages - I'm pretty sure we had sth. like this and only the HPs showed up as devices…

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