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#1 2024-09-10 19:13:38

kellerman
Member
From: Latvia
Registered: 2011-07-20
Posts: 109

Steam stopped launching

Hello! Steam stopped working after some last week updates to the system, but there is not enough information in the debug log. Someone else having this issue? Here's the log. Everything else in the system seems to work fine, OpenGL and Vulkan applications also run fine.

steam
steam.sh[3546]: Running Steam on arch rolling 64-bit
steam.sh[3546]: STEAM_RUNTIME is enabled automatically
setup.sh[3621]: Steam runtime environment up-to-date!
steam.sh[3546]: Steam client's requirements are satisfied
[2024-09-10 22:10:08] Startup - updater built Jul 16 2024 23:21:18
[2024-09-10 22:10:08] Startup - Steam Client launched with: '/home/km/.local/share/Steam/ubuntu12_32/steam' '-srt-logger-opened'
09/10 22:10:08 minidumps folder is set to /tmp/dumps
09/10 22:10:08 Init: Installing breakpad exception handler for appid(steam)/version(1721173382)/tid(3680)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2024-09-10 22:10:08] Loading cached metrics from disk (/home/km/.local/share/Steam/package/steam_client_metrics.bin)
[2024-09-10 22:10:08] Using the following download hosts for Public, Realm steamglobal
[2024-09-10 22:10:08] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2024-09-10 22:10:08] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2024-09-10 22:10:08] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2024-09-10 22:10:08] Checking for update on startup
[2024-09-10 22:10:08] Checking for available updates...
[2024-09-10 22:10:08] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12
[2024-09-10 22:10:08] Manifest download: send request
[2024-09-10 22:10:09] Manifest download: waiting for download to finish
[2024-09-10 22:10:09] Manifest download: finished
[2024-09-10 22:10:09] Download skipped: /steam_client_ubuntu12 version 1721173382, installed version 1721173382, existing pending version 0
[2024-09-10 22:10:09] Nothing to do
[2024-09-10 22:10:09] Verifying installation...
[2024-09-10 22:10:09] Performing checksum verification of executable files
[2024-09-10 22:10:09] Verification complete
UpdateUI: skip show logo
Steam logging initialized: directory: /home/km/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf497fdc0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf497e500
src/vgui2/src/surface_linux.cpp (1954) : glXChooseVisual failed
src/vgui2/src/surface_linux.cpp (1954) : glXChooseVisual failed
src/vgui2/src/surface_linux.cpp (1954) : Fatal assert; application exiting
src/vgui2/src/surface_linux.cpp (1954) : Fatal assert; application exiting
09/10 22:10:09 Init: Installing breakpad exception handler for appid(steam)/version(1721173382)/tid(3680)
assert_20240910221009_8.dmp[3738]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240910221009_8.dmp
assert_20240910221009_8.dmp[3738]: Finished uploading minidump (out-of-process): success = yes                                                                                                             ✔  at 22:10:09
assert_20240910221009_8.dmp[3738]: response: CrashID=bp-be9e58c2-e409-45b8-b404-b7b6f2240910
assert_20240910221009_8.dmp[3738]: file ''/tmp/dumps/assert_20240910221009_8.dmp'', upload yes: ''CrashID=bp-be9e58c2-e409-45b8-b404-b7b6f2240910''

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#2 2024-09-10 20:24:04

joeknock
Member
Registered: 2018-09-10
Posts: 3

Re: Steam stopped launching

Same Exact thing here.

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#3 2024-09-10 22:54:31

cryptearth
Member
Registered: 2024-02-03
Posts: 772

Re: Steam stopped launching

although kind of a sledgehammer method: from windows I have the experience that when steam doesn't want to play nice along it often helps to wipe it except the executable and the games - so on windows you end up with nothin but steam.exe and the steamapps folder (make sure to also clean your home directory) - and then just launch steam and let it figure itself out - at least on windows that was a possible option back then
as for linux: I guess trying the same can't hurt - just make sure to not wipe your games but otherwise clean steam from your system and do a fresh install - usually it should work again and after detecting your games and checking them you should be able to play again without having to download everything again

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#4 2024-09-10 23:24:01

WorMzy
Administrator
From: Scotland
Registered: 2010-06-16
Posts: 12,327
Website

Re: Steam stopped launching

In my experience this sort of problem is usually caused by a discrepancy between the graphics driver and its lib32 equivalent. What was updated, and what is the output of

glxinfo -B
glxinfo32 -B

Sakura:-
Mobo: MSI MAG X570S TORPEDO MAX // Processor: AMD Ryzen 9 5950X @4.9GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 6x 1TB SSD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#5 2024-09-11 14:39:44

kellerman
Member
From: Latvia
Registered: 2011-07-20
Posts: 109

Re: Steam stopped launching

Yeah, glxinfo32 is not happy. glxinfo shows normal output.

name of display: :1
Error: couldn't find RGB GLX visual or fbconfig

@WorMzy I thought it was something GPU releated, looks like a problem with 32bit side of things. I have a RX6600XT. About whats upgraded, lots of stuff... I kinda lost track of the exact date this started to happen.

@cryptearth You have a good point, but those kind of problems mostly show up easily when you look at console output. This time I was a bit confused, because there is no useful debug information.

I will continue to dig. I have found similar threads in other forums https://forums.gentoo.org/viewtopic-t-1 … 4aab0c1bd1
https://www.reddit.com/r/EndeavourOS/co … l_drivers/

Last edited by kellerman (2024-09-11 14:45:53)

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#6 2024-09-11 17:09:48

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 22,860

Re: Steam stopped launching

pacman -Qs 'amd|radeon|mesa|libgl'
printenv
LIBGL_DEBUG=verbose glxinfo32 -B

Last edited by V1del (2024-09-11 17:11:14)

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#7 2024-09-11 19:10:23

kellerman
Member
From: Latvia
Registered: 2011-07-20
Posts: 109

Re: Steam stopped launching

local/glade 3.40.0+r14+g1fbca367-3 (gnome-extra)
    User Interface Builder for GTK+ applications
local/glew 2.2.0-7
    The OpenGL Extension Wrangler Library
local/glib2 2.80.5-1
    Low level core library
local/glibmm 2.66.7-1
    C++ bindings for GLib
local/glibmm-2.68 2.80.1-1
    C++ bindings for GLib
local/glu 9.0.3-2
    Mesa OpenGL utility library
local/lact-git r523.8e9c13c-1
    AMDGPU Controller application (git version)
local/lib32-glib2 2.80.5-1
    Low level core library - 32-bit
local/lib32-glu 9.0.3-2
    Mesa OpenGL utility library (32 bits)
local/lib32-libglvnd 1.7.0-1
    The GL Vendor-Neutral Dispatch library
local/lib32-llvm-git 20.0.0_r510887.01eb071de014-1 (mesagit)
    Low Level Virtual Machine (32-bit)(git version)
local/lib32-llvm-libs-git 20.0.0_r510887.01eb071de014-1 (mesagit)
    Low Level Virtual Machine library (runtime library)(32-bit)(git version)
local/lib32-mesa-git 1:24.3.0_devel.194499.2a5a12cb71b-1 (mesagit)
    an open-source implementation of the OpenGL specification (32-bit) (git version)
local/lib32-mesa-utils 9.0.0-2
    Essential Mesa utilities (32-bit)
local/lib32-vulkan-radeon-git 1:24.3.0_devel.194499.2a5a12cb71b-1 (mesagit)
    Radeon's Vulkan mesa driver (32-bit) (git version)
local/libglvnd 1.7.0-1
    The GL Vendor-Neutral Dispatch library
local/libteam 1.32-2
    Library for controlling team network device
local/llvm-git 20.0.0_r510877.6ab5829ab7f0-1 (mesagit)
    Collection of modular and reusable compiler and toolchain technologies (git version)
local/llvm-libs-git 20.0.0_r510877.6ab5829ab7f0-1 (mesagit)
    LLVM runtime libraries (git version)
local/mesa-git 1:24.3.0_devel.194499.2a5a12cb71b-1 (mesagit)
    an open-source implementation of the OpenGL specification (git version)
local/mesa-utils 9.0.0-4
    Essential Mesa utilities
local/nvtop 3.1.0-1
    GPUs process monitoring for AMD, Intel and NVIDIA
local/radeontop 1.4-3
    View GPU utilization for total activity percent and individual blocks
local/vulkan-radeon-git 1:24.3.0_devel.194499.2a5a12cb71b-1 (mesagit)
    Radeon's Vulkan mesa driver (git version)
local/xf86-video-amdgpu 23.0.0-2 (xorg-drivers)
    X.org amdgpu video driver
COLORFGBG=15;0
COLORTERM=truecolor
DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus
DEBUGINFOD_URLS=https://debuginfod.archlinux.org 
DESKTOP_SESSION=plasma
DISPLAY=:1
GTK2_RC_FILES=/etc/gtk-2.0/gtkrc:/home/km/.gtkrc-2.0:/home/km/.config/gtkrc-2.0
GTK_RC_FILES=/etc/gtk/gtkrc:/home/km/.gtkrc:/home/km/.config/gtkrc
HOME=/home/km
ICEAUTHORITY=/run/user/1000/iceauth_lWsWtF
INVOCATION_ID=2e16bee6ab6b400897cf82c9045fcc05
JOURNAL_STREAM=9:18402
KDE_APPLICATIONS_AS_SCOPE=1
KDE_FULL_SESSION=true
KDE_SESSION_UID=1000
KDE_SESSION_VERSION=6
KONSOLE_DBUS_SERVICE=:1.88
KONSOLE_DBUS_SESSION=/Sessions/1
KONSOLE_DBUS_WINDOW=/Windows/1
KONSOLE_VERSION=240800
LANG=lv_LV.UTF-8
LANGUAGE=
LOGNAME=km
MAIL=/var/spool/mail/km
MAKEFLAGS=-j16
MANAGERPID=994
MANGOHUD=1
MOTD_SHOWN=pam
MOZ_ENABLE_WAYLAND=1
OLDPWD=/home/km
PAM_KWALLET5_LOGIN=/run/user/1000/kwallet5.socket
PATH=/usr/local/sbin:/usr/local/bin:/usr/bin:/usr/bin/site_perl:/usr/bin/vendor_perl:/usr/bin/core_perl
PROFILEHOME=
PWD=/home/km
QT_AUTO_SCREEN_SCALE_FACTOR=0
QT_STYLE_OVERRIDE=breeze
QT_WAYLAND_RECONNECT=1
SESSION_MANAGER=local/pc:@/tmp/.ICE-unix/1242,unix/pc:/tmp/.ICE-unix/1242
SHELL=/usr/bin/zsh
SHELL_SESSION_ID=cb0fdeb2e2a240fa9018a6c679b1a065
SSH_AUTH_SOCK=/run/user/1000/gcr/ssh
SYSTEMD_EXEC_PID=1295
TERM=xterm-256color
USER=km
VDPAU_DRIVER=radeonsi
WAYLAND_DISPLAY=wayland-0
WINDOWID=3
XAUTHORITY=/run/user/1000/xauth_NQpbSK
XDG_ACTIVATION_TOKEN=kwin-9
XDG_CONFIG_DIRS=/home/km/.config/kdedefaults:/etc/xdg
XDG_CURRENT_DESKTOP=KDE
XDG_MENU_PREFIX=plasma-
XDG_RUNTIME_DIR=/run/user/1000
XDG_SEAT=seat0
XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0
XDG_SESSION_CLASS=user
XDG_SESSION_DESKTOP=KDE
XDG_SESSION_ID=3
XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session1
XDG_SESSION_TYPE=wayland
XDG_VTNR=1
SHLVL=1
P9K_TTY=old
_P9K_TTY=/dev/pts/1
PAGER=less
LESS=-R
LSCOLORS=Gxfxcxdxbxegedabagacad
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=00:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.7z=01;31:*.ace=01;31:*.alz=01;31:*.apk=01;31:*.arc=01;31:*.arj=01;31:*.bz=01;31:*.bz2=01;31:*.cab=01;31:*.cpio=01;31:*.crate=01;31:*.deb=01;31:*.drpm=01;31:*.dwm=01;31:*.dz=01;31:*.ear=01;31:*.egg=01;31:*.esd=01;31:*.gz=01;31:*.jar=01;31:*.lha=01;31:*.lrz=01;31:*.lz=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.lzo=01;31:*.pyz=01;31:*.rar=01;31:*.rpm=01;31:*.rz=01;31:*.sar=01;31:*.swm=01;31:*.t7z=01;31:*.tar=01;31:*.taz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tgz=01;31:*.tlz=01;31:*.txz=01;31:*.tz=01;31:*.tzo=01;31:*.tzst=01;31:*.udeb=01;31:*.war=01;31:*.whl=01;31:*.wim=01;31:*.xz=01;31:*.z=01;31:*.zip=01;31:*.zoo=01;31:*.zst=01;31:*.avif=01;35:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.webp=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:*~=00;90:*#=00;90:*.bak=00;90:*.crdownload=00;90:*.dpkg-dist=00;90:*.dpkg-new=00;90:*.dpkg-old=00;90:*.dpkg-tmp=00;90:*.old=00;90:*.orig=00;90:*.part=00;90:*.rej=00;90:*.rpmnew=00;90:*.rpmorig=00;90:*.rpmsave=00;90:*.swp=00;90:*.tmp=00;90:*.ucf-dist=00;90:*.ucf-new=00;90:*.ucf-old=00;90:
P9K_SSH=0
_P9K_SSH_TTY=/dev/pts/1
_=/usr/bin/printenv
name of display: :1
Error: couldn't find RGB GLX visual or fbconfig

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#8 2024-09-11 21:36:49

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 22,860

Re: Steam stopped launching

What are you running git releases of core packages for?  Just from that I'd say your lib32-llvm-git not being in line with llvm-git is likely a problem. So potentially something to fix for lcalier. Also generally mesa-git assumes testing repos, are you using those?

Last edited by V1del (2024-09-11 21:43:13)

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#9 2024-09-12 10:17:51

Lone_Wolf
Administrator
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 12,794

Re: Steam stopped launching

It looks like you are running on wayland , please post the output of eglinfo32 -B .


Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

clean chroot building not flexible enough ?
Try clean chroot manager by graysky

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#10 2024-09-12 13:17:11

kellerman
Member
From: Latvia
Registered: 2011-07-20
Posts: 109

Re: Steam stopped launching

V1del wrote:

What are you running git releases of core packages for?  Just from that I'd say your lib32-llvm-git not being in line with llvm-git is likely a problem. So potentially something to fix for lcalier. Also generally mesa-git assumes testing repos, are you using those?

Yeah, that is right, I use that repository for bleeding edge graphics drivers.  First thing I did was downgrading mesa and llvm back to non-git packages, which didn't work. But today I tried again and it started working.

Thanks for interactions!

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#11 2024-10-05 09:10:35

ik80
Member
Registered: 2024-10-05
Posts: 1

Re: Steam stopped launching

Thanks for replies in this thread. I had the same issue (messed up 32bit libs after fiddling with the system) and following advice here was able to fix it.

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#12 2024-10-06 17:10:17

kellerman
Member
From: Latvia
Registered: 2011-07-20
Posts: 109

Re: Steam stopped launching

Yeah. I'm still wondering how to get the -git versions working again. They are still not working.

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