Arch Linux

joco2

Member

Registered: 2007-07-23

Posts: 6

[solved] help!! problem installing printer

Hi All, I am new to arch and so far i have been able to nut through most of my newbie problems but this has got me stumped and i have looked everywhere for a solution but can't find it.

So i have gnome-extra pack installed along with cups and gutenprint. when i go to add my printer via gnome-cups-manager it recognises the printer no problems but when i go next no list of printer drivers appears in the gui.

it's probably something stupidly simple but help please

Ok solved this now. It would not print a test page but seems to print normal docs just fine

Last edited by joco2 (2007-08-05 07:27:13)

Lone_Wolf

Administrator

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 13,408

Re: [solved] help!! problem installing printer

you probably don't have the necessary ppd-file (printerdriver) yet.
This wiki page might help :  http://wiki.archlinux.org/index.php/CUPS_Setup

---

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

clean chroot building not flexible enough ?
Try clean chroot manager by graysky

joco2

Member

Registered: 2007-07-23

Posts: 6

Re: [solved] help!! problem installing printer

Ok have finally solved this.

I had already followed the wiki but had not tried the cups site to install the printer as i thought this was for network printers. anyway this is how i solved the problem

firstly after installing gutenprint all drivers are in the folder /user/share/cups/models/C which i found out after some googling:) then i was able to add a printer via gnome-cups-manager by navigating to this folder and selecting the correct driver for my printer.

then unfortunately i had problems printing. so i tried installing the printer via the web site and still couldn't print. next i logged in as root removed the 2 printers i had installed, went to the cups site and reinstalled the printer again and all seems to work fine.

Anyway i am making a log of all the little hicups i encounter along the way and think i will post it here when i am done. i am hoping it will help someone out sometime should be done in a day or two

joco2

Member

Registered: 2007-07-23

Posts: 6

Re: [solved] help!! problem installing printer

test page printed fine when tested from cups site but not local

here's the output from tail -n 100 -f /var/log/cups/error_log

I [25/Jul/2007:23:19:57 +0000] Printer "Epson-830U" modified by "root".
I [25/Jul/2007:23:20:02 +0000] commptr="?OP=redirect&URL=/printers/Epson-830U"
I [25/Jul/2007:23:20:02 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=8350)
I [25/Jul/2007:23:20:02 +0000] commptr=""
I [25/Jul/2007:23:20:02 +0000] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=8351)
I [25/Jul/2007:23:33:05 +0000] Adding start banner page "none" to job 7.
I [25/Jul/2007:23:33:05 +0000] Adding end banner page "none" to job 7.
I [25/Jul/2007:23:33:05 +0000] Job 7 queued on "Epson-830U" by "james".
I [25/Jul/2007:23:33:05 +0000] Started filter /usr/lib/cups/filter/pstops (PID 8716) for job 7.
I [25/Jul/2007:23:33:06 +0000] Started filter /usr/lib/cups/filter/pstoraster (PID 8717) for job 7.
I [25/Jul/2007:23:33:06 +0000] Started filter /usr/lib/cups/filter/rastertogutenprint.5.0 (PID 8718) for job 7.
I [25/Jul/2007:23:33:06 +0000] Started backend /usr/lib/cups/backend/usb (PID 8719) for job 7.
E [25/Jul/2007:23:33:07 +0000] PID 8717 (/usr/lib/cups/filter/pstoraster) stopped with status 1!
I [25/Jul/2007:23:33:07 +0000] Hint: Try setting the LogLevel to "debug" to find out more.

well not sure what to do basically everytime i send a job to the printer the state changes to Stopped:job-stopped

akejo

Member

Registered: 2007-03-21

Posts: 98

Re: [solved] help!! problem installing printer

Check these threads, you might find some help there.

http://bbs.archlinux.org/viewtopic.php?id=35163

http://bbs.archlinux.org/viewtopic.php?id=35101