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albinoloverats

Member

From: London

Registered: 2007-12-18

Posts: 29

Website

HP Scanner

I'm having problems setting up my new HP all-in-one printer-scanner-copier; a HP Photosmart C4280.

It works fine as a printer, but it I cannot get sane to scan using it. Output from the command sane-find-scanner gives

found USB scanner (vendor=0x03f0 [HP], product=0x5c11 [Photosmart C4200 series]) at libusb:006:015

which looks promising, but then scaneimage -L says that there are no imaging devices.

From dmesg:

usb 6-1: new high speed USB device using ehci_hcd and address 15
usb 6-1: configuration #1 chosen from 1 choice
usblp0: USB Bidirectional printer dev 15 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5C11
scsi16 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 15
usb-storage: waiting for device to settle before scanning
scsi 16:0:0:0: Direct-Access     HP       Photosmart C4280 1.00 PQ: 0 ANSI: 5
sd 16:0:0:0: [sdc] Attached SCSI removable disk
sd 16:0:0:0: Attached scsi generic sg4 type 0
usb-storage: device scan complete

If anyone else has solved a similar problem, help would be appreciated

mpie

Member

From: 404 Not found

Registered: 2005-03-06

Posts: 649

Re: HP Scanner

are you in the scanner group??

kclive18

Member

From: Columbus, Ohio, USA

Registered: 2008-05-08

Posts: 219

Re: HP Scanner

I had this same problem, and what you have to do is add your user to the scanner group (as root, of course):

gpasswd -a youruser scanner

And then logout/login to your user.

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albinoloverats

Member

From: London

Registered: 2007-12-18

Posts: 29

Website

Re: HP Scanner

Yes, I am in the scanner group.

mpie

Member

From: 404 Not found

Registered: 2005-03-06

Posts: 649

Re: HP Scanner

Have you tried configuring it through the hp gui?

it's in hplip

mine did the same set it up through hp tools and works fine with sane now

ravster

Member

From: Queen's U, Kingston, Canada

Registered: 2004-05-02

Posts: 285

Website

Re: HP Scanner

Have you tried this, from the post install message?

# If you want to use this driver with sane:
#  echo "hpaio" >> /etc/sane.d/dll.conf

---

ravidesai.com

albinoloverats

Member

From: London

Registered: 2007-12-18

Posts: 29

Website

Re: HP Scanner

Have you tried this, from the post install message?

# If you want to use this driver with sane:
#  echo "hpaio" >> /etc/sane.d/dll.conf

Great, that worked! Thanks