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#1 2009-11-23 23:35:35

egan
Member
From: Mountain View, CA
Registered: 2009-08-17
Posts: 273

Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Nothing that I try to print with CUPS goes to the printer, it just sits in the job list saying "Pending".
CUPS says the status of my printer is:
Paused - "/usr/lib/cups/backend/hp failed"
Restarting CUPS or DBus does nothing.

I didn't notice any updates relating to CUPS so am not sure what exactly happened. I sync and update many times a day, so at least I know a timeframe. The last time I printed something was at:
Sat 21 Nov 2009 03:05:18 PM PST

Now nothing works. I really need to get this working, so any help would be greatly appreciated.


EDIT2:
Near as I can tell it is not indeed a package update problem, sorry. I suppose this is in the wrong forum now.
Here is my /var/log/cups/error-log

E [22/Nov/2009:00:02:01 -0800] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [23/Nov/2009:14:53:53 -0800] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory
E [23/Nov/2009:14:53:54 -0800] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [23/Nov/2009:14:53:54 -0800] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
D [23/Nov/2009:15:05:20 -0800] [Job 28] The following messages were recorded from 15:05:09 to 15:05:20
D [23/Nov/2009:15:05:20 -0800] [Job 28] Started filter pdftops (PID 3429)
D [23/Nov/2009:15:05:20 -0800] [Job 28] Started filter pstops (PID 3430)
D [23/Nov/2009:15:05:20 -0800] [Job 28] Page = 612x792; 18,14 to 594,778
D [23/Nov/2009:15:05:20 -0800] [Job 28] slow_collate=0, slow_duplex=0, slow_order=0
D [23/Nov/2009:15:05:20 -0800] [Job 28] Before copy_comments - %!PS-Adobe-3.0
D [23/Nov/2009:15:05:20 -0800] [Job 28] %!PS-Adobe-3.0
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%Creator: TeX
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%LanguageLevel: 3
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%DocumentSuppliedResources: (atend)
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%DocumentMedia: plain 596 842 0 () ()
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%BoundingBox: 0 0 596 842
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%Pages: 2
D [23/Nov/2009:15:05:20 -0800] [Job 28] %%EndComments
D [23/Nov/2009:15:05:20 -0800] [Job 28] Before copy_prolog - %%BeginDefaults
D [23/Nov/2009:15:05:20 -0800] [Job 28] Before copy_setup - %%BeginSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] Before page loop - %%Page: 1 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] Copying page 1...
D [23/Nov/2009:15:05:20 -0800] [Job 28] pagew = 576.0, pagel = 763.2
D [23/Nov/2009:15:05:20 -0800] [Job 28] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
D [23/Nov/2009:15:05:20 -0800] [Job 28] PageLeft = 18.0, PageRight = 594.0
D [23/Nov/2009:15:05:20 -0800] [Job 28] PageTop = 777.6, PageBottom = 14.4
D [23/Nov/2009:15:05:20 -0800] [Job 28] PageWidth = 612.0, PageLength = 792.0
D [23/Nov/2009:15:05:20 -0800] [Job 28] Copying page 2...
D [23/Nov/2009:15:05:20 -0800] [Job 28] pagew = 576.0, pagel = 763.2
D [23/Nov/2009:15:05:20 -0800] [Job 28] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
D [23/Nov/2009:15:05:20 -0800] [Job 28] PageLeft = 18.0, PageRight = 594.0
D [23/Nov/2009:15:05:20 -0800] [Job 28] PageTop = 777.6, PageBottom = 14.4
D [23/Nov/2009:15:05:20 -0800] [Job 28] PageWidth = 612.0, PageLength = 792.0
D [23/Nov/2009:15:05:20 -0800] [Job 28] Wrote 2 pages...
D [23/Nov/2009:15:05:20 -0800] [Job 28] PID 3429 (pdftops) exited with no errors.
D [23/Nov/2009:15:05:20 -0800] [Job 28] PID 3430 (pstops) exited with no errors.
D [23/Nov/2009:15:05:20 -0800] [Job 28] foomatic-rip version $Revision=3.0.2.131$ running...
D [23/Nov/2009:15:05:20 -0800] [Job 28] Parsing PPD file ...
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option ColorSpace
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option Resolution
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option PageSize
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option Model
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option PrintoutMode
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option InputSlot
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option Duplex
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option Quality
D [23/Nov/2009:15:05:20 -0800] [Job 28] *cupsFilter: "application/vnd.cups-postscript 100 foomatic-rip-hplip"
D [23/Nov/2009:15:05:20 -0800] [Job 28] *cupsFilter: "application/vnd.cups-pdf 0 foomatic-rip-hplip"
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option PageRegion
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option ImageableArea
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option PaperDimension
D [23/Nov/2009:15:05:20 -0800] [Job 28] Added option Font
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Parameter Summary
D [23/Nov/2009:15:05:20 -0800] [Job 28] -----------------
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Spooler: cups
D [23/Nov/2009:15:05:20 -0800] [Job 28] Printer: Primary
D [23/Nov/2009:15:05:20 -0800] [Job 28] Shell: /bin/sh
D [23/Nov/2009:15:05:20 -0800] [Job 28] PPD file: /etc/cups/ppd/Primary.ppd
D [23/Nov/2009:15:05:20 -0800] [Job 28] ATTR file: 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Printer model: HP LaserJet 1320 hpijs, 3.9.10.72
D [23/Nov/2009:15:05:20 -0800] [Job 28] Job title: soñar_en_cubano.pdf
D [23/Nov/2009:15:05:20 -0800] [Job 28] File(s) to be printed: 
D [23/Nov/2009:15:05:20 -0800] [Job 28] <STDIN>
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] GhostScript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [23/Nov/2009:15:05:20 -0800] [Job 28] Pondering option 'finishings=3'
D [23/Nov/2009:15:05:20 -0800] [Job 28] Unknown option finishings=3.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Pondering option 'media=na_letter_8.5x11in'
D [23/Nov/2009:15:05:20 -0800] [Job 28] Unknown "media" component: "na_letter_8.5x11in".
D [23/Nov/2009:15:05:20 -0800] [Job 28] Pondering option 'number-up=1'
D [23/Nov/2009:15:05:20 -0800] [Job 28] Unknown option number-up=1.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Pondering option 'sides=two-sided-long-edge'
D [23/Nov/2009:15:05:20 -0800] [Job 28] Pondering option 'job-uuid=urn:uuid:c6d32594-cd36-3c4e-65bf-a70c81a0e285'
D [23/Nov/2009:15:05:20 -0800] [Job 28] Unknown option job-uuid=urn:uuid:c6d32594-cd36-3c4e-65bf-a70c81a0e285.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Pondering option 'job-originating-host-name=localhost'
D [23/Nov/2009:15:05:20 -0800] [Job 28] Unknown option job-originating-host-name=localhost.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] ================================================
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] File: <STDIN>
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] ================================================
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Reading PostScript input ...
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> This document is DSC-conforming!
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %RBINumCopies: 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] Job claims to be DSC-conforming, but "%%BeginProlog" was missing before first line with another "%%Begin..." comment (is this a TeX/LaTeX/dvips-generated PostScript file?). Assuming start of "Prolog" here.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] -----------
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginProlog
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%EndProlog
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] -----------
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginFeature: *PageSize Letter
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: PageSize=Letter --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %% FoomaticRIPOptionSetting: PageSize=Letter
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: PageSize=Letter --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginFeature: *PrintoutMode Normal
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: PrintoutMode=Normal --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %% FoomaticRIPOptionSetting: PrintoutMode=Normal
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: PrintoutMode=Normal --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginFeature: *InputSlot Default
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: InputSlot=Default --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %% FoomaticRIPOptionSetting: InputSlot=Default
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: InputSlot=Default --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginFeature: *Quality FromPrintoutMode
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: Quality=FromPrintoutMode --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %% FoomaticRIPOptionSetting: Quality=@PrintoutMode
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: Quality=FromPrintoutMode --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginFeature: *Duplex DuplexNoTumble
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: Duplex=DuplexNoTumble --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %% FoomaticRIPOptionSetting: Duplex=DuplexNoTumble
D [23/Nov/2009:15:05:20 -0800] [Job 28] Option: Duplex=DuplexNoTumble --> Setting option
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%EndSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] Inserting PostScript code for CUPS' page accounting
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] -----------
D [23/Nov/2009:15:05:20 -0800] [Job 28] New page:  1 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginPageSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] Inserting option code into "PageSetup" section.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%EndPageSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] End of page header
D [23/Nov/2009:15:05:20 -0800] [Job 28] Stopping search for page header options
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: Q
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Output goes directly to the renderer now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Starting renderer
D [23/Nov/2009:15:05:20 -0800] [Job 28] JCL: <job data> 
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] renderer PID kid4=3435
D [23/Nov/2009:15:05:20 -0800] [Job 28] renderer command: gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="HP LaserJet" -dDuplex=true -dTumble=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=0,Quality:MediaType=0,Quality:PenSet=0,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- -
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%PageTrailer
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%Page: 2 2
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] -----------
D [23/Nov/2009:15:05:20 -0800] [Job 28] New page:  2 2
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%Page: 2 2
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Output goes to the FIFO buffer now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BeginPageSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] Inserting option code into "PageSetup" section.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%EndPageSetup
D [23/Nov/2009:15:05:20 -0800] [Job 28] End of page header
D [23/Nov/2009:15:05:20 -0800] [Job 28] Stopping search for page header options
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: (hair) 17.1865 Tj
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Output goes directly to the renderer now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Starting process 3436: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%PageTrailer
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%Trailer
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%DocumentSuppliedResources:
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%Pages: 2
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%BoundingBox: 0 0 596 842
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Found: %%EOF
D [23/Nov/2009:15:05:20 -0800] [Job 28] --> Continue DSC parsing now.
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Closing renderer
D [23/Nov/2009:15:05:20 -0800] [Job 28] PAGE: 1 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] STATE: +connecting-to-device
D [23/Nov/2009:15:05:20 -0800] [Job 28] prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/hp_LaserJet_1320_series?serial=00CNDC51W23C
D [23/Nov/2009:15:05:20 -0800] [Job 28] GPL Ghostscript 8.70: Unrecoverable error, exit code 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] Process 3436 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [23/Nov/2009:15:05:20 -0800] [Job 28] renderer return value: 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] renderer received signal: 1
D [23/Nov/2009:15:05:20 -0800] [Job 28] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [23/Nov/2009:15:05:20 -0800] [Job 28] error: No such file or directory (2)
D [23/Nov/2009:15:05:20 -0800] [Job 28] Cleaning up ...
D [23/Nov/2009:15:05:20 -0800] [Job 28] Killing process 3435 (KID4) with signal 15
D [23/Nov/2009:15:05:20 -0800] [Job 28] KID3 exited with status 3
D [23/Nov/2009:15:05:20 -0800] [Job 28] Renderer exit stat: 3
D [23/Nov/2009:15:05:20 -0800] [Job 28] Killing process 3435 (KID4) with signal 9
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Closing foomatic-rip.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Renderer process finished
D [23/Nov/2009:15:05:20 -0800] [Job 28] Process dying with "Error closing renderer", exit stat: 3
D [23/Nov/2009:15:05:20 -0800] [Job 28] error: Bad file descriptor (9)
D [23/Nov/2009:15:05:20 -0800] [Job 28] Cleaning up ...
D [23/Nov/2009:15:05:20 -0800] [Job 28] Killing process 3434 (KID3) with signal 15
D [23/Nov/2009:15:05:20 -0800] [Job 28] Killing process 3434 (KID3) with signal 9
D [23/Nov/2009:15:05:20 -0800] [Job 28] Error closing renderer
D [23/Nov/2009:15:05:20 -0800] [Job 28] 
D [23/Nov/2009:15:05:20 -0800] [Job 28] Closing foomatic-rip.
D [23/Nov/2009:15:05:20 -0800] [Job 28] Backend returned status 1 (failed)
D [23/Nov/2009:15:05:20 -0800] [Job 28] Printer stopped due to backend errors; please consult the error_log file for details.
D [23/Nov/2009:15:05:20 -0800] [Job 28] End of messages
D [23/Nov/2009:15:05:20 -0800] [Job 28] printer-state=5(stopped)
D [23/Nov/2009:15:05:20 -0800] [Job 28] printer-state-message="/usr/lib/cups/backend/hp failed"
D [23/Nov/2009:15:05:20 -0800] [Job 28] printer-state-reasons=paused
E [23/Nov/2009:15:21:07 -0800] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory
E [23/Nov/2009:15:21:07 -0800] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [23/Nov/2009:15:21:07 -0800] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [23/Nov/2009:15:21:29 -0800] Returning IPP client-error-not-possible for Cancel-Job (ipp://localhost/jobs/30) from localhost

EDIT2:

Anyone else who gets this problem and freaks out: All you have to do is go to the CUPS printer administration page and click "Resume Printer". roll

Last edited by egan (2009-11-23 23:56:37)

Offline

#2 2009-11-29 17:04:23

Emeric
Member
From: France
Registered: 2009-03-18
Posts: 30
Website

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Thanks, the "Resume Printer" thing help me a lot wink


"If you're not a part of the solution, there's good money to be made in prolonging the problem"

Offline

#3 2010-01-01 18:29:43

Kasumi_Ninja
Member
Registered: 2009-12-31
Posts: 54

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Thanks! Worked for me too smile

Offline

#4 2010-01-10 16:12:51

somekool
Member
Registered: 2008-08-27
Posts: 20

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

I am having this same issue but simply resuming the printer won't change anything....

I always see this message when I try printing ....

"/usr/lib/cups/backend/hp failed"

but if I just call it from the command line, it shows me my printer info...

[somekool@rockinTV test]$ /usr/lib/cups/backend/hp
direct hp:/usb/deskjet_5550?serial=MY27G1J3CK2L "HP deskjet 5550" "HP deskjet 5550 USB MY27G1J3CK2L HPLIP" "MFG:hp;MDL:deskjet 5550;CLS:PRINTER;DES:deskjet 5550;SN:MY27G1J3CK2L;"
[somekool@rockinTV test]$

by looking further... I found two more error message...

"io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted"

and

prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

full log below

please help !!!

==> cups/access_log <==
localhost - - [10/Jan/2010:11:04:02 -0500] "POST /printers/deskjet_5550 HTTP/1.1" 401 128 Pause-Printer successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:02 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3765)

==> cups/access_log <==
localhost - - [10/Jan/2010:11:04:02 -0500] "POST /printers/deskjet_5550 HTTP/1.1" 401 128 Pause-Printer successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:02 -0500] Printer "deskjet_5550" stopped by "root".

==> cups/access_log <==
localhost - root [10/Jan/2010:11:04:02 -0500] "POST /printers/deskjet_5550 HTTP/1.1" 200 128 Pause-Printer successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:04 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3766)
I [10/Jan/2010:11:04:09 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3767)

==> cups/access_log <==
localhost - - [10/Jan/2010:11:04:09 -0500] "POST /printers/deskjet_5550 HTTP/1.1" 401 128 Resume-Printer successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:09 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3768)

==> cups/access_log <==
localhost - - [10/Jan/2010:11:04:09 -0500] "POST /printers/deskjet_5550 HTTP/1.1" 401 128 Resume-Printer successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:09 -0500] Printer "deskjet_5550" started by "root".

==> cups/access_log <==
localhost - root [10/Jan/2010:11:04:09 -0500] "POST /printers/deskjet_5550 HTTP/1.1" 200 128 Resume-Printer successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:11 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3769)
I [10/Jan/2010:11:04:15 -0500] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3770)

==> cups/access_log <==
localhost - - [10/Jan/2010:11:04:15 -0500] "POST /jobs HTTP/1.1" 401 140 Release-Job successful-ok

==> cups/error_log <==
I [10/Jan/2010:11:04:15 -0500] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3771)

==> cups/access_log <==
localhost - - [10/Jan/2010:11:04:15 -0500] "POST /jobs HTTP/1.1" 200 139 Release-Job successful-ok
Traceback (most recent call last):
  File "/usr/share/hplip/ui4/systemtray.py", line 664, in notifierActivated
    n.show()
glib.GError: The name org.freedesktop.Notifications was not provided by any .service files

==> everything.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted

==> daemon.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted

==> errors.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted

==> everything.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 603: invalid product id string ret=-1

==> daemon.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 603: invalid product id string ret=-1

==> errors.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 603: invalid product id string ret=-1

==> everything.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 1108: unable to open hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> daemon.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 1108: unable to open hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> errors.log <==
Jan 10 11:04:16 rockinTV hpijs[3782]: io/hpmud/musb.c 1108: unable to open hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> cups/page_log <==
deskjet_5550 21 somekool [10/Jan/2010:11:04:17 -0500] 1 1 - localhost tmpM1IFvl na_letter_8.5x11in one-sided

==> everything.log <==
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 603: invalid product id string ret=-1
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 1108: unable to open hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> daemon.log <==
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 603: invalid product id string ret=-1
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 1108: unable to open hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> errors.log <==
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 136: unable get_string_descriptor -1: Operation not permitted
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 603: invalid product id string ret=-1
Jan 10 11:04:17 rockinTV hp[3774]: io/hpmud/musb.c 1108: unable to open hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> everything.log <==
Jan 10 11:04:17 rockinTV hp[3774]: prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> daemon.log <==
Jan 10 11:04:17 rockinTV hp[3774]: prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> errors.log <==
Jan 10 11:04:17 rockinTV hp[3774]: prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/deskjet_5550?serial=MY27G1J3CK2L

==> cups/error_log <==
I [10/Jan/2010:11:04:17 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
Traceback (most recent call last):
  File "/usr/share/hplip/ui4/systemtray.py", line 664, in notifierActivated
    n.show()
glib.GError: The name org.freedesktop.Notifications was not provided by any .service files
I [10/Jan/2010:11:04:18 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3783)
I [10/Jan/2010:11:04:26 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
D [10/Jan/2010:11:04:26 -0500] [Job 21] The following messages were recorded from 11:04:15 AM to 11:04:26 AM
D [10/Jan/2010:11:04:26 -0500] [Job 21] Job released by user.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Released by "root".
D [10/Jan/2010:11:04:26 -0500] [Job 21] job-sheets=none,none
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[0]="deskjet_5550"
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[1]="21"
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[2]="somekool"
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[3]="tmpM1IFvl"
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[4]="1"
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[5]="finishings=3 media=na_letter_8.5x11in number-up=1 sides=one-sided job-uuid=urn:uuid:87565748-3d01-3d21-6e06-062333533eed job-originating-host-name=localhost"
D [10/Jan/2010:11:04:26 -0500] [Job 21] argv[6]="/var/spool/cups/d00021-001"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[8]="HOME=/var/spool/cups/tmp"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[10]="SERVER_ADMIN=somekool@gmail.com"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[11]="SOFTWARE=CUPS/1.4.2"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[13]="USER=root"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[14]="CUPS_SERVER=localhost"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[16]="IPP_PORT=631"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[17]="CHARSET=utf-8"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[18]="LANG=en_US.UTF-8"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[19]="PPD=/etc/cups/ppd/deskjet_5550.ppd"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[20]="RIP_MAX_CACHE=8m"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[21]="CONTENT_TYPE=application/postscript"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[22]="DEVICE_URI=hp:/usb/deskjet_5550?serial=MY27G1J3CK2L"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[23]="PRINTER_INFO=deskjet_5550"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[24]="PRINTER_LOCATION=Play room"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[25]="PRINTER=deskjet_5550"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[26]="CUPS_FILETYPE=document"
D [10/Jan/2010:11:04:26 -0500] [Job 21] envp[27]="FINAL_CONTENT_TYPE=printer/deskjet_5550"
D [10/Jan/2010:11:04:26 -0500] [Job 21] Started filter /usr/lib/cups/filter/pstops (PID 3772)
D [10/Jan/2010:11:04:26 -0500] [Job 21] Started filter /usr/lib/cups/filter/foomatic-rip-hplip (PID 3773)
D [10/Jan/2010:11:04:26 -0500] [Job 21] Started backend /usr/lib/cups/backend/hp (PID 3774)
D [10/Jan/2010:11:04:26 -0500] [Job 21] Page = 612x792; 18,36 to 594,783
D [10/Jan/2010:11:04:26 -0500] [Job 21] slow_collate=0, slow_duplex=0, slow_order=0
D [10/Jan/2010:11:04:26 -0500] [Job 21] Before copy_comments - %!PS-Adobe-3.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] %!PS-Adobe-3.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] %%BoundingBox: 0 0 612 792
D [10/Jan/2010:11:04:26 -0500] [Job 21] %%Pages: 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] Before copy_prolog - /hplipversion (3.9.12) def
D [10/Jan/2010:11:04:26 -0500] [Job 21] Before copy_setup - %%Page: 1 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] Before page loop - %%Page: 1 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] Copying page 1...
D [10/Jan/2010:11:04:26 -0500] [Job 21] pagew = 576.0, pagel = 747.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
D [10/Jan/2010:11:04:26 -0500] [Job 21] PageLeft = 18.0, PageRight = 594.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] PageTop = 783.0, PageBottom = 36.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] PageWidth = 612.0, PageLength = 792.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] foomatic-rip version $Revision=3.0.2.131$ running...
D [10/Jan/2010:11:04:26 -0500] [Job 21] Parsing PPD file ...
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option ColorSpace
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option Model
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option PrintoutMode
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option InputSlot
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option PageSize
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option Duplex
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option DryTime
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option Quality
D [10/Jan/2010:11:04:26 -0500] [Job 21] *cupsFilter: "application/vnd.cups-postscript 0 foomatic-rip-hplip"
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option PageRegion
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option ImageableArea
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option PaperDimension
D [10/Jan/2010:11:04:26 -0500] [Job 21] Added option Font
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Parameter Summary
D [10/Jan/2010:11:04:26 -0500] [Job 21] -----------------
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Spooler: cups
D [10/Jan/2010:11:04:26 -0500] [Job 21] Printer: deskjet_5550
D [10/Jan/2010:11:04:26 -0500] [Job 21] Shell: /bin/sh
D [10/Jan/2010:11:04:26 -0500] [Job 21] PPD file: /etc/cups/ppd/deskjet_5550.ppd
D [10/Jan/2010:11:04:26 -0500] [Job 21] ATTR file: 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Printer model: HP Deskjet 5550 Foomatic/hpijs, hpijs 2.8.9.0
D [10/Jan/2010:11:04:26 -0500] [Job 21] Job title: tmpM1IFvl
D [10/Jan/2010:11:04:26 -0500] [Job 21] File(s) to be printed: 
D [10/Jan/2010:11:04:26 -0500] [Job 21] <STDIN>
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] GhostScript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [10/Jan/2010:11:04:26 -0500] [Job 21] Pondering option 'finishings=3'
D [10/Jan/2010:11:04:26 -0500] [Job 21] Unknown option finishings=3.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Pondering option 'media=na_letter_8.5x11in'
D [10/Jan/2010:11:04:26 -0500] [Job 21] Unknown "media" component: "na_letter_8.5x11in".
D [10/Jan/2010:11:04:26 -0500] [Job 21] Pondering option 'number-up=1'
D [10/Jan/2010:11:04:26 -0500] [Job 21] Unknown option number-up=1.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Pondering option 'sides=one-sided'
D [10/Jan/2010:11:04:26 -0500] [Job 21] Pondering option 'job-uuid=urn:uuid:87565748-3d01-3d21-6e06-062333533eed'
D [10/Jan/2010:11:04:26 -0500] [Job 21] Unknown option job-uuid=urn:uuid:87565748-3d01-3d21-6e06-062333533eed.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Pondering option 'job-originating-host-name=localhost'
D [10/Jan/2010:11:04:26 -0500] [Job 21] Unknown option job-originating-host-name=localhost.
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] ================================================
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] File: <STDIN>
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] ================================================
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Reading PostScript input ...
D [10/Jan/2010:11:04:26 -0500] [Job 21] --> This document is DSC-conforming!
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %RBINumCopies: 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] -----------
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginProlog
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%EndProlog
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] -----------
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginSetup
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginFeature: *PageSize Letter
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: PageSize=Letter --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %% FoomaticRIPOptionSetting: PageSize=Letter
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: PageSize=Letter --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginFeature: *PrintoutMode Normal
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: PrintoutMode=Normal --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %% FoomaticRIPOptionSetting: PrintoutMode=Normal
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: PrintoutMode=Normal --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginFeature: *InputSlot Default
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: InputSlot=Default --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %% FoomaticRIPOptionSetting: InputSlot=Default
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: InputSlot=Default --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginFeature: *Quality FromPrintoutMode
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: Quality=FromPrintoutMode --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %% FoomaticRIPOptionSetting: Quality=@PrintoutMode
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: Quality=FromPrintoutMode --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginFeature: *DryTime Zero
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: DryTime=Zero --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %% FoomaticRIPOptionSetting: DryTime=Zero
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: DryTime=Zero --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginFeature: *Duplex None
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: Duplex=None --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %% FoomaticRIPOptionSetting: Duplex=None
D [10/Jan/2010:11:04:26 -0500] [Job 21] Option: Duplex=None --> Setting option
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%EndSetup
D [10/Jan/2010:11:04:26 -0500] [Job 21] Inserting PostScript code for CUPS' page accounting
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] -----------
D [10/Jan/2010:11:04:26 -0500] [Job 21] New page:  1 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BeginPageSetup
D [10/Jan/2010:11:04:26 -0500] [Job 21] Inserting option code into "PageSetup" section.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%EndPageSetup
D [10/Jan/2010:11:04:26 -0500] [Job 21] End of page header
D [10/Jan/2010:11:04:26 -0500] [Job 21] Stopping search for page header options
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found:       lineto                % Move there...
D [10/Jan/2010:11:04:26 -0500] [Job 21] --> Output goes directly to the renderer now.
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Starting renderer
D [10/Jan/2010:11:04:26 -0500] [Job 21] renderer PID kid4=3779
D [10/Jan/2010:11:04:26 -0500] [Job 21] renderer command: gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="deskjet 5550" -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- -
D [10/Jan/2010:11:04:26 -0500] [Job 21] JCL: <job data> 
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Starting process 3780: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [10/Jan/2010:11:04:26 -0500] [Job 21] Wrote 1 pages...
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%Trailer
D [10/Jan/2010:11:04:26 -0500] [Job 21] --> Continue DSC parsing now.
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%Pages: 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] --> Continue DSC parsing now.
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%BoundingBox: 0 0 612 792
D [10/Jan/2010:11:04:26 -0500] [Job 21] --> Continue DSC parsing now.
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Found: %%EOF
D [10/Jan/2010:11:04:26 -0500] [Job 21] --> Continue DSC parsing now.
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Closing renderer
D [10/Jan/2010:11:04:26 -0500] [Job 21] PAGE: 1 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] STATE: +connecting-to-device
D [10/Jan/2010:11:04:26 -0500] [Job 21] prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/deskjet_5550?serial=MY27G1J3CK2L
D [10/Jan/2010:11:04:26 -0500] [Job 21] GPL Ghostscript 8.70: Unrecoverable error, exit code 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] Process 3780 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [10/Jan/2010:11:04:26 -0500] [Job 21] renderer return value: 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] renderer received signal: 1
D [10/Jan/2010:11:04:26 -0500] [Job 21] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [10/Jan/2010:11:04:26 -0500] [Job 21] error: No such file or directory (2)
D [10/Jan/2010:11:04:26 -0500] [Job 21] Cleaning up ...
D [10/Jan/2010:11:04:26 -0500] [Job 21] Killing process 3779 (KID4) with signal 15
D [10/Jan/2010:11:04:26 -0500] [Job 21] KID3 exited with status 3
D [10/Jan/2010:11:04:26 -0500] [Job 21] Renderer exit stat: 3
D [10/Jan/2010:11:04:26 -0500] [Job 21] Killing process 3779 (KID4) with signal 9
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Closing foomatic-rip.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Renderer process finished
D [10/Jan/2010:11:04:26 -0500] [Job 21] Process dying with "Error closing renderer", exit stat: 3
D [10/Jan/2010:11:04:26 -0500] [Job 21] error: Bad file descriptor (9)
D [10/Jan/2010:11:04:26 -0500] [Job 21] Cleaning up ...
D [10/Jan/2010:11:04:26 -0500] [Job 21] Killing process 3778 (KID3) with signal 15
D [10/Jan/2010:11:04:26 -0500] [Job 21] Killing process 3778 (KID3) with signal 9
D [10/Jan/2010:11:04:26 -0500] [Job 21] Error closing renderer
D [10/Jan/2010:11:04:26 -0500] [Job 21] 
D [10/Jan/2010:11:04:26 -0500] [Job 21] Closing foomatic-rip.
D [10/Jan/2010:11:04:26 -0500] [Job 21] Backend returned status 1 (failed)
D [10/Jan/2010:11:04:26 -0500] [Job 21] End of messages
D [10/Jan/2010:11:04:26 -0500] [Job 21] printer-state=3(idle)
D [10/Jan/2010:11:04:26 -0500] [Job 21] printer-state-message="/usr/lib/cups/backend/hp failed"
D [10/Jan/2010:11:04:26 -0500] [Job 21] printer-state-reasons=none
I [10/Jan/2010:11:04:28 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3784)
I [10/Jan/2010:11:04:33 -0500] Saving printers.conf...
I [10/Jan/2010:11:04:33 -0500] Saving job cache file "/var/cache/cups/job.cache"...

Mod edit: Added code tags [ewaller]

Last edited by ewaller (2011-06-26 23:53:15)

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#5 2010-01-10 21:11:54

somekool
Member
Registered: 2008-08-27
Posts: 20

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

I had to change "Group sys" to "Group lp" in /etc/cupsd.conf

that fixed it.

but the testpage does not work.

it greats a banner file in /var/spool/cups/ that is owned by root:nobody, lp can't read it.
this file should be root:lp instead of root:nobody but I dont know how to change that.

except from the test page print, it all works very well now

thanks

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#6 2010-02-17 12:35:54

supercow
Member
Registered: 2010-02-05
Posts: 36

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

thanks a lot the "Resume Printer" worked for me !

Olivier

Last edited by supercow (2010-02-17 12:36:12)

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#7 2010-04-12 09:45:27

Xiong Chiamiov
Member
From: central coast, california
Registered: 2008-06-18
Posts: 141
Website

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

somekool wrote:

I had to change "Group sys" to "Group lp" in /etc/cupsd.conf

that fixed it.

but the testpage does not work.

it greats a banner file in /var/spool/cups/ that is owned by root:nobody, lp can't read it.
this file should be root:lp instead of root:nobody but I dont know how to change that.

except from the test page print, it all works very well now

Similar, except that I can't print anything, testpage or otherwise.

cups/error_log has a few interesting lines when I try to print:

D [12/Apr/2010:02:23:29 -0700] [Job 7] prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/Photosmart_C3100_series?serial=CN71DC40W304KV
D [12/Apr/2010:02:23:29 -0700] Discarding unused printer-state-changed event...
D [12/Apr/2010:02:23:29 -0700] PID 30487 (/usr/lib/cups/backend/hp) stopped with status 1!
D [12/Apr/2010:02:23:29 -0700] [Job 7] GPL Ghostscript 8.71: Unrecoverable error, exit code 1
D [12/Apr/2010:02:23:29 -0700] [Job 7] Process 30493 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [12/Apr/2010:02:23:29 -0700] [Job 7] renderer return value: 1
D [12/Apr/2010:02:23:29 -0700] [Job 7] renderer received signal: 1
D [12/Apr/2010:02:23:29 -0700] [Job 7] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [12/Apr/2010:02:23:29 -0700] [Job 7] error: No such file or directory (2)
D [12/Apr/2010:02:23:29 -0700] [Job 7] Cleaning up ...
D [12/Apr/2010:02:23:29 -0700] [Job 7] KID3 exited with status 3
D [12/Apr/2010:02:23:29 -0700] [Job 7] Killing process 30492 (KID4) with signal 15
D [12/Apr/2010:02:23:29 -0700] [Job 7] Renderer exit stat: 3
D [12/Apr/2010:02:23:33 -0700] [Job 7] Killing process 30492 (KID4) with signal 9
D [12/Apr/2010:02:23:33 -0700] [Job 7]
D [12/Apr/2010:02:23:33 -0700] [Job 7] Closing foomatic-rip.
D [12/Apr/2010:02:23:33 -0700] [Job 7] Renderer process finished
D [12/Apr/2010:02:23:33 -0700] [Job 7] Process dying with "Error closing renderer", exit stat: 3
D [12/Apr/2010:02:23:33 -0700] [Job 7] error: Bad file descriptor (9)
D [12/Apr/2010:02:23:33 -0700] [Job 7] Cleaning up ...
D [12/Apr/2010:02:23:33 -0700] [Job 7] Killing process 30491 (KID3) with signal 15

D [12/Apr/2010:02:23:38 -0700] PID 30486 (/usr/lib/cups/filter/foomatic-rip-hplip) stopped with status 3!
I [12/Apr/2010:02:23:38 -0700] [Job 7] Backend returned status 1 (failed)
D [12/Apr/2010:02:23:38 -0700] Discarding unused job-state-changed event...
I [12/Apr/2010:02:23:38 -0700] [Job 7] Printer stopped due to backend errors; please consult the error_log file for details.

Files created in /var/spool/cups have permissions that don't allow them to be read by a normal user, and changing them after the fact doesn't seem to have any effect (when attempting to resume the printer).

-rw------- 1 root nobody    795 Apr 12 02:24 cups/c00007

Changing the permissions of /usr/lib/cups/backend/hal and /usr/lib/cups/backend/usb didn't seem to have any effect.

I effin' hate CUPS.

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#8 2010-10-17 11:16:53

jiak
Member
Registered: 2010-10-17
Posts: 8

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

This is still not solved for me, I can't print anything. Resuming the printer does not work. My printer is an HP network printer (no usb).

All jobs pause the printer with /usr/lib/cups/backend/hp failed. Dbus is installed and running.

hp-toolbox returns error: Unable to communicate with device (code=12): hp:/net/HP_LaserJet_M1120n_MFP?zc=NPI17FD5E error: Device not found

This is very very strange because on my other arch pc with the same packages and the same settings the printer works normally.

Can anyone help?

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#9 2010-10-17 19:52:33

jiak
Member
Registered: 2010-10-17
Posts: 8

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Ok, after hours of searching, i finally solved this. In case anyone else has the same problem, my problem was fixed after installing avahi daemon.

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#10 2010-11-02 20:30:28

8472
Member
From: Slovakia
Registered: 2010-05-15
Posts: 46

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

jiak wrote:

Ok, after hours of searching, i finally solved this. In case anyone else has the same problem, my problem was fixed after installing avahi daemon.

thanks mate, that avahi-daemon helped


Logic clearly dictates that the needs of the many outweigh the needs of the few.

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#11 2010-11-20 19:28:52

xheyther
Member
Registered: 2009-10-18
Posts: 40

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Thanks for the "Resume printer tip".

Does anyone know why this trick is needed ? I'd like to make my womputer work flawlessly even for printing tongue

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#12 2010-12-26 15:27:12

El_fuego21X
Member
Registered: 2010-12-26
Posts: 1

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Hello,

I found the following message in my error_lof file.

D [26/Dec/2010:16:56:22 +0100] [Job 22] Started backend /usr/lib/cups/backend/hp (PID 24129)
D [26/Dec/2010:16:56:22 +0100] [Job 22] PAGE: 1 1
D [26/Dec/2010:16:56:22 +0100] [Job 22] STATE: +connecting-to-device
D [26/Dec/2010:16:56:22 +0100] [Job 22] STATE: -connecting-to-device
D [26/Dec/2010:16:56:22 +0100] [Job 22] STATE: -media-empty-error,media-jam-error,cover-open-error,toner-empty-error,other
D [26/Dec/2010:16:56:22 +0100] [Job 22] prnt/backend/hp.c 618: ERROR: 5021 device communication error!
D [26/Dec/2010:16:56:22 +0100] [Job 22] Backend returned status 1 (failed)
D [26/Dec/2010:16:56:22 +0100] [Job 22] Printer stopped due to backend errors; please consult the error_log file for details.
D [26/Dec/2010:16:56:22 +0100] [Job 22] End of messages
D [26/Dec/2010:16:56:22 +0100] [Job 22] printer-state=5(stopped)
D [26/Dec/2010:16:56:22 +0100] [Job 22] printer-state-message="/usr/lib/cups/backend/hp failed"
D [26/Dec/2010:16:56:22 +0100] [Job 22] printer-state-reasons=paused
E [26/Dec/2010:16:58:43 +0100] Returning HTTP Interdit for Resume-Printer (ipp://localhost/printers/psc-1310-series) from localhost
E [26/Dec/2010:17:17:01 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported

Help please

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#13 2011-06-26 22:43:56

caseyjp1
Member
From: Denver
Registered: 2009-12-22
Posts: 34
Website

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Another thing to verify...and this DID solve my issue, is to ensure that the avahi-daemon comes BEFORE cups or other printer related stuff in the rc.conf.  (In my case the ptal-init as well.)  As soon as the avahi daemon is placed ahead of cups and ptal, suddenly ALL of my printing issues went away.

My example here:


DAEMONS=(syslog-ng crond dbus networkmanager ntpd  avahi-daemon ptal-init @cups clamav sensors dropboxd netfs)

Last edited by caseyjp1 (2011-06-26 22:46:14)

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#14 2011-10-21 13:27:09

raavas
Member
Registered: 2011-10-21
Posts: 64

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

post moved to another thread as this is solved

Last edited by raavas (2011-10-23 21:51:59)

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#15 2011-11-04 17:12:30

ajoker
Member
Registered: 2011-11-04
Posts: 1

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Hello,

I need a help. After I did Ubuntu upgrade, I was not able to print anything. I found the following message in my error_log file.

E [04/Nov/2011:17:25:50 +0100] [Job 145] Unable to get printer status.
E [04/Nov/2011:17:26:00 +0100] [Job 145] Unable to get printer status.
E [04/Nov/2011:17:26:10 +0100] [Job 145] Unable to get printer status.
E [04/Nov/2011:17:26:20 +0100] [Job 145] Unable to get printer status.
E [04/Nov/2011:17:26:30 +0100] [Job 145] Stopping unresponsive job!
E [04/Nov/2011:17:26:30 +0100] K2M_1: File "/usr/lib/cups/backend/https" not available: Too many levels of symbolic links
E [04/Nov/2011:17:26:30 +0100] [Job 146] Stopping job because the sheduler could not execute the backend.
E [04/Nov/2011:17:31:31 +0100] [Job 146] Stopping unresponsive job!

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#16 2012-05-04 20:53:04

yermandu
Member
Registered: 2012-05-04
Posts: 6

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Again.

Resume Printer doenst make anything

Stop all jobs, stop cups, and then start cups, returns:

"/usr/lib/cups/backend/hp failed"

Avahi-daemon restart and same message.

hpcups 3.12.4

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#17 2012-05-07 21:57:54

twelveeighty
Member
From: Alberta, Canada
Registered: 2011-09-04
Posts: 302

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

I don't know if this is of any help, but since the last HPLIP update, I noticed that the printer must NOT been in "sleep" mode, or otherwise 'hp-makeuri <your printer ip>' and 'hp-check -t' fail for the printer that I'm connecting to. I'm using an IP connection.

If I walk over to the printer and then press some buttons on the printer, HPLIP/Cups starts to work.

I know, it defies logic, but as far as I can tell, this is the only way I can print. Btw: my printing was working fine until the last update to HPLIP, if I'm not mistaken.

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#18 2012-05-31 09:28:06

Simon79
Member
Registered: 2012-05-31
Posts: 1

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

Hi there,

I had the same problem after the upgrade to kubuntu 12.04

Since I ended up in this thread after a long time of looking for answers, I thought I'd just have to put my solution here.


1. reinstalled, purged, installed, and whatnot, days went by,   I  w e n t  n u t s  !

2. put lp into my user group in system settings ... didn't do anything, or did it now?

3. read about /usr/lib/cups/backend not being chmodded right and that did the trick for me! chmodded the folder (and its contents) 755, so rwxr-xr-x I think, and everything was fine!

ajoker's output makes sense now, doesn't it?

E [04/Nov/2011:17:26:30 +0100] [Job 146] Stopping job because the sheduler could not execute the backend.


Now that I can print again, I have to catch up with work ... urgh!

Hope it helps,
cheers!

Last edited by Simon79 (2012-05-31 09:32:12)

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#19 2013-02-18 21:14:07

rsilvestre
Member
Registered: 2013-02-18
Posts: 1

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

egan wrote:

Anyone else who gets this problem and freaks out: All you have to do is go to the CUPS printer administration page and click "Resume Printer". roll

Or you can do the same in command line :

sudo cupsenable HP-LaserJet-1018

Where HP-LaserJet-1018 is the name of your printer like you can find in the cups printer adminsitration

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#20 2013-07-07 19:02:57

jonog
Member
Registered: 2012-01-19
Posts: 7

Re: Printer Paused - "/usr/lib/cups/backend/hp failed" [SOLVED]

rsilvestre wrote:
egan wrote:

Anyone else who gets this problem and freaks out: All you have to do is go to the CUPS printer administration page and click "Resume Printer". roll

Or you can do the same in command line :

sudo cupsenable HP-LaserJet-1018

Where HP-LaserJet-1018 is the name of your printer like you can find in the cups printer adminsitration

Thank you, this helped me

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