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#1 2010-06-02 11:06:34

AugustePop
Member
Registered: 2010-04-27
Posts: 95

[SOLVED] cannot create account in Empathy

I am not sure whether this is the first time I ran Empathy, but I am sure that no account has been created yet.

I opened Empathy, it did not remind me of creating an account. I used the menu Edit->Account trying to create a new account, but no visible change happened. That means, no visible windows is shown, and no additional windows in my alt-tab list. Virtually, clicking Edit->Account or press F4 does nothing.

So, I can not add an account and thus unable to use Empathy now. Anyone knows how to force Empathy to show me the account window? Or maybe deleting some mal-configured configuration file of Empathy so that I can start over and run Empathy as if I have never run it before?

Last edited by AugustePop (2010-06-03 03:49:23)

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#2 2010-06-02 12:23:31

wonder
Developer
From: Bucharest, Romania
Registered: 2006-07-05
Posts: 5,937
Website

Re: [SOLVED] cannot create account in Empathy

did you actually installed additional telepathy package for the protocol you want to use?

Repository     : extra
Name           : empathy
Version        : 2.30.1-1
URL            : http://live.gnome.org/Empathy
Licenses       : GPL2  
Groups         : gnome-extra  
Provides       : None
Depends On     : iso-codes  telepathy-mission-control>=5.4.0  
                 telepathy-farsight>=0.0.12  libcanberra  libnotify  
                 libunique>=1.1.6  libwebkit>=1.2.0  
                 evolution-data-server>=2.30.1  
Optional Deps  : telepathy-gabble: XMPP/Jabber support
                 telepathy-butterfly: MSN support
                 telepathy-idle: IRC support
                 telepathy-salut: Link-local XMPP support
                 telepathy-sofiasip: SIP support
                 telepathy-haze: libpurple support

Note the Optional Deps

Last edited by wonder (2010-06-02 12:24:22)


Give what you have. To someone, it may be better than you dare to think.

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#3 2010-06-03 03:48:09

AugustePop
Member
Registered: 2010-04-27
Posts: 95

Re: [SOLVED] cannot create account in Empathy

thank you. i installed all the optional dependencies and it's working fine now.

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#4 2010-06-10 08:58:01

sica07
Member
Registered: 2008-06-06
Posts: 29

Re: [SOLVED] cannot create account in Empathy

I have the same problem. I installed all the optional deps but still no "new account" window...

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#5 2010-06-10 09:10:10

wonder
Developer
From: Bucharest, Romania
Registered: 2006-07-05
Posts: 5,937
Website

Re: [SOLVED] cannot create account in Empathy

sica07 wrote:

I have the same problem. I installed all the optional deps but still no "new account" window...

this i answered multiple times. relogin or killall -HUP dbus-daemon. (in the future i'm adding this one for all telepathy)


Give what you have. To someone, it may be better than you dare to think.

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#6 2010-06-10 12:02:39

sica07
Member
Registered: 2008-06-06
Posts: 29

Re: [SOLVED] cannot create account in Empathy

Relogin solved it. Thanks

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#7 2011-08-17 21:23:46

StrongDrink
Member
Registered: 2010-12-14
Posts: 28

Re: [SOLVED] cannot create account in Empathy

I tried both of these (installing the optional deps and killing dbus)...
but i've got no dice.. :S

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#8 2011-08-17 21:27:28

fsckd
Forum Fellow
Registered: 2009-06-15
Posts: 4,173

Re: [SOLVED] cannot create account in Empathy

StrongDrink, open a new thread please and describe your issue in detail.
https://wiki.archlinux.org/index.php/Fo … Bumping.27
Closing.


aur S & M :: forum rules :: Community Ethos
Resources for Women, POC, LGBT*, and allies

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#9 2013-06-09 06:45:56

sindhus
Member
Registered: 2013-06-09
Posts: 6

Re: [SOLVED] cannot create account in Empathy

This is still an issue. Just wondering why packagers won't include telepathy-gabble (at the very least) as the dependency with Empathy. Shouldn't stuff just work out of the box?

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#10 2013-06-09 08:28:00

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 29,068
Website

Re: [SOLVED] cannot create account in Empathy

sindhus: please read the post above - and don't necrobump.


Really closing.


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