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#1 2012-04-11 11:03:26

pausch
Member
Registered: 2012-01-08
Posts: 17

Gnome Shell crashes with dual monitor

Hi there,

since a couple of weeks my gnome shell crashes every time I try to configure my displays. I have got a laptop and a 21.5" monitor (acer). When i click on "Mirror diplays" everything works fine (on 1024x786 px) and when I uncheck the box to configure my external monitor to be right of my laptop monitor it runs fine to, but the resolution is still wrong. Every further configuration fails: changing the resolution, set my external monitor left of my laptop etc. When I try, the entire system crashes: the mouse is displayed between both monitors (exactly in the middle) and cannot be moved. When I try to get in tty (Ctrl + Alt + F1, F2 ...) nothing happens. Do you know where I can log files to find out what exactly the problem is?

I have got the second problem that I use an i5 second generation with an internel graphics card and a second ATI graphics card. I dont even know which card is used. Maybe I can use the other card and my problem is solved but I dont know how to do.

Thanks for reading and I hope you can help me...

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#2 2012-04-11 13:44:55

quasifilmie
Member
Registered: 2011-10-27
Posts: 296

Re: Gnome Shell crashes with dual monitor

I am having a similar problem. The logs needed are /home/your_username/.xsession-errors and /home/your_username/.xsession-errors.old, /var/log/Xorg.0.log.old and /var/log/Xorg.0.log. Please attach the logs in a comment here: https://bugs.archlinux.org/task/29285. If you don't have an account they are easy to make and these logs could be crucial to fixing our problem. Please also vote for the task.

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#3 2012-04-11 14:25:48

pausch
Member
Registered: 2012-01-08
Posts: 17

Re: Gnome Shell crashes with dual monitor

Thank you for the log files. But I dont know if the bug you sent me the right one is. It did neither happen when I unplug a cable nor I am using a hdmi cable... I simply use VGA. Do you really think thats the right one?

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#4 2012-04-11 14:27:25

quasifilmie
Member
Registered: 2011-10-27
Posts: 296

Re: Gnome Shell crashes with dual monitor

Yeah because you are getting the same problem unplugging vga as I am hdmi. I am pretty sure it is related.

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#5 2012-04-11 16:42:38

pausch
Member
Registered: 2012-01-08
Posts: 17

Re: Gnome Shell crashes with dual monitor

No, I am getting the problem when in plug in the cable...

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#6 2012-04-11 18:01:45

quasifilmie
Member
Registered: 2011-10-27
Posts: 296

Re: Gnome Shell crashes with dual monitor

When I plug in the cable at the login screen on my 1080p tvs I sometimes get the problem you described above. Even if they are not related it would not hurt to tell attach the logs and maybe a developer here can say whether  they are related or not otherwise.

Last edited by quasifilmie (2012-04-11 18:03:02)

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