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#1 2012-08-25 10:00:54

muiz
Member
Registered: 2007-03-18
Posts: 13

Efax/HylaFAX - No Response From modem(ttyS1)

Dear all,

   I install arch on an old laptop: ASUS Z9100 laptop (it has two systems: windows xp and Arch Linux version 3.4.9-1-ARCH). This laptop has a 56K Fax/Modem. Its detail is(lspci):

00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 03) (prog-if 00 [Generic])
        Subsystem: ASUSTeK Computer Inc. M6800N
        Flags: bus master, medium devsel, latency 0, IRQ 17
        I/O ports at e200 [size=256]
        I/O ports at e300 [size=128]
        Capabilities: [50] Power Management version 2
        Kernel driver in use: snd_intel8x0m

    And it works in windows xp (can send and recieve fax).

    I install both efax and HylaFAX on arch, but it doesn't work. The efax response:

[root@s2 efax-0.9a-001114]# ./efax -d /dev/ttyS1
./efax: Sat Aug 25 17:41:52 2012 efax v 0.9a-001114 Copyright 1999 Ed Casas
./efax: Sat Aug 25 17:41:52 2012 efax v 0.9a-001114 Copyright 1999 Ed Casas
efax: 41:52 compiled Aug 25 2012 17:32:27
efax: 41:52 opened /dev/ttyS1
efax: 41:58 sync: dropping DTR
efax: 42:03 sync: sending escapes
efax: 42:08 Error: sync: modem not responding
efax: 42:08 done, returning 4 (no response from modem)

    More information:

[root@s2 efax-0.9a-001114]# ls /dev/
agpgart        core             fw0           mapper              ppp     sda1   sdb1      tty0   tty17  tty25  tty33  tty41  tty5   tty58  tty9     vcs2   vcsa4
autofs         cpu              hidraw0       mcelog              psaux   sda10  shm       tty1   tty18  tty26  tty34  tty42  tty50  tty59  ttyS0    vcs3   vcsa5
block          cpu_dma_latency  hidraw1       mem                 ptmx    sda2   snapshot  tty10  tty19  tty27  tty35  tty43  tty51  tty6   ttyS1    vcs4   vcsa6
bsg            disk             hpet          net                 pts     sda5   snd       tty11  tty2   tty28  tty36  tty44  tty52  tty60  ttyS2    vcs5   vga_arbiter
btrfs-control  dri              initctl       network_latency     random  sda6   sr0       tty12  tty20  tty29  tty37  tty45  tty53  tty61  ttyS3    vcs6   vhost-net
bus            fb0              input         network_throughput  rfkill  sda7   stderr    tty13  tty21  tty3   tty38  tty46  tty54  tty62  uinput   vcsa   watchdog
cdrom          fd               kmsg          null                rtc     sda8   stdin     tty14  tty22  tty30  tty39  tty47  tty55  tty63  urandom  vcsa1  zero
char           full             log           parport0            rtc0    sda9   stdout    tty15  tty23  tty31  tty4   tty48  tty56  tty7   vcs      vcsa2
console        fuse             loop-control  port                sda     sdb    tty       tty16  tty24  tty32  tty40  tty49  tty57  tty8   vcs1     vcsa3

   Any suggestions?


Thanks!

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#2 2012-08-27 13:43:11

muiz
Member
Registered: 2007-03-18
Posts: 13

Re: Efax/HylaFAX - No Response From modem(ttyS1)

what can I do now ??

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#3 2012-08-27 14:21:09

dschrute
Member
From: NJ, USA
Registered: 2007-04-09
Posts: 183

Re: Efax/HylaFAX - No Response From modem(ttyS1)

I haven't worked with HylaxFax in a few years, and never used Efax.  But from what I remember HylaFax was *very* particular about the modem.  Did you confirm yours is one of the supported ones ?  Back then there were really only a few that definitely worked, along with many that were only partially supported and even more that just wouldn't work.   

I bought an older, external MultiTech Multimodem specifically for HylaFax, since it was one of the "definitely works" variey.  Even then I had to reset it frequently.  Maybe things have improved since then, and I remember doing a lot of terminal commands directly to the serial port.
So I'd recommend confirming your modem is officially supported, then checking if there are any commands you can run to check, reset, or manually test it.

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#4 2012-08-28 13:53:15

muiz
Member
Registered: 2007-03-18
Posts: 13

Re: Efax/HylaFAX - No Response From modem(ttyS1)

Thanks dschrute!

  Maybe the efax and hylafax cannot support this drivice.

Probing for best speed to talk to modem: 38400 19200 9600 4800 2400 1200
Unable to deduce DTE-DCE speed; check that you are using the
correct device and/or that your modem is setup properly.  If
all else fails, try the -s option to lock the speed.

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