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#1 2012-09-19 01:56:01

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
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Lenovo T420s graphics problem

Recently its been happening a lot, I am getting this kind of behaviour from my display, sometimes happens when I return the laptop from a sleep, and other times when I hook up an external monitor:

http://ompldr.org/vZmcxMQ

Also, when I play games (say Frozen synapse or Torchlight) the laptop would just make a weird sound, the display gets totally screwed (like with green artifacts) and reboots by itself.

I recorded a video showing this: http://youtu.be/iS705x2F1zU

What can be the cause of this? Where can I check for errors?

thanks for the help

Last edited by 655321 (2012-09-19 02:46:50)


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#2 2012-09-20 12:41:23

nTia89
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From: varese, italy
Registered: 2008-12-22
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Re: Lenovo T420s graphics problem

first errors' log:

cat /var/log/errors.log

how long have you been having this problem?


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#3 2012-09-21 00:46:12

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
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Re: Lenovo T420s graphics problem

cat /var/log/errors.log

http://pastebin.com/J7vNSN80

nTia89 wrote:

how long have you been having this problem?

For about a month I think. Maybe a little more


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#4 2012-09-21 07:49:15

nTia89
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From: varese, italy
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Re: Lenovo T420s graphics problem

655321 wrote:
cat /var/log/errors.log

http://pastebin.com/J7vNSN80

nTia89 wrote:

how long have you been having this problem?

For about a month I think. Maybe a little more

i asked you because could be a problem related to a package update....so check your latest update

reading your errors.log i see many errors but no one related to video card.
post your Xorg.0.log
maybe it is not a video card related problem, i say it because in the log i can see many ATA2 errors


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#5 2012-09-21 15:19:27

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
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Re: Lenovo T420s graphics problem

Here you go: http://pastebin.com/n1hpHp2s

Thanks a lot for your help big_smile


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With microsoft you get windows and gates, with linux you get the whole house!
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#6 2012-09-21 15:31:09

nTia89
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From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Lenovo T420s graphics problem

655321 wrote:

Here you go: http://pastebin.com/n1hpHp2s

Thanks a lot for your help big_smile

all seems OK....
i have not idea....


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#7 2012-09-21 16:08:24

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
Website

Re: Lenovo T420s graphics problem

Maybe its just that the card is to crappy and literally poops out when it takes heavy load? Hence the system crashes and reboots completely, I doubt there is a log somewhere. Anyways at least the problem is very well documented now big_smile

thanks again for your help!


Linux user #498977
With microsoft you get windows and gates, with linux you get the whole house!
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#8 2012-09-21 16:12:29

nTia89
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From: varese, italy
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Re: Lenovo T420s graphics problem

oh, yes, then, with an Intel you have some tools (but i've never used their)

try to heavy load your:

system -> benchmark -> phoronix test suite


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#9 2012-09-21 18:09:55

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
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Re: Lenovo T420s graphics problem

which benchmarks do you suggest to run? I just installed the phoronix test suite


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My Blog about ArchLinux and other stuff

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#10 2012-09-21 18:13:54

nTia89
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From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Lenovo T420s graphics problem

since the problem is video related, i suggest you to run 3D test such as:

lightsmark, nexuiz, unigine

PS: in AUR we have 3 different benchmark based on unigine


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#11 2012-09-21 19:50:15

tobsen
Member
Registered: 2011-10-13
Posts: 37

Re: Lenovo T420s graphics problem

Same problem here, but I can only confirm the multi monitor problem since I'm not playing games. I think these bugs in the intel driver are known for quite a long time but still not solved.

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#12 2012-09-21 20:58:16

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
Website

Re: Lenovo T420s graphics problem

Running nexuiz benchmark via:

phoronix-test-suite benchmark pts/nexuiz

gives me: http://ompldr.org/vZmcxMQ (horizontal lines on right half of the screen, same as my first post)

At first it displays the game running and then poops out.

One fact you should know is that the laptop IS NOT frozen or anything, I can in fact change to another tty (via ctrl+alt+f2 for example), input my username and password, then enter sudo reboot, enter my password and the laptop reboots no problem (I have to do this all blind though).

Last edited by 655321 (2012-09-21 21:01:14)


Linux user #498977
With microsoft you get windows and gates, with linux you get the whole house!
My Blog about ArchLinux and other stuff

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#13 2012-09-21 21:27:14

nTia89
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From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Lenovo T420s graphics problem

do you get this problem randomly or after a defined time?


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#14 2012-09-21 21:36:14

655321
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From: Costa Rica
Registered: 2009-12-08
Posts: 412
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Re: Lenovo T420s graphics problem

The longest time I have been able to play is like....5 minutes. It doesn't after a predefined time, but it ALWAYS happens


Linux user #498977
With microsoft you get windows and gates, with linux you get the whole house!
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#15 2012-09-22 08:08:19

nTia89
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From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Lenovo T420s graphics problem

do you have a cpu+graphic chip, in the same package?


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#16 2012-09-24 21:12:35

655321
Member
From: Costa Rica
Registered: 2009-12-08
Posts: 412
Website

Re: Lenovo T420s graphics problem

I can't believe I haven't posted the card details....lol, here:

Processor: Intel® Core™ i5-2540M CPU @ 2.60GHz
Graphics: Intel® Sandybridge Mobile
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)


Linux user #498977
With microsoft you get windows and gates, with linux you get the whole house!
My Blog about ArchLinux and other stuff

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#17 2012-09-25 00:21:58

David Batson
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Registered: 2011-10-13
Posts: 640

Re: Lenovo T420s graphics problem

I have the same CPU.  I only have problems with artifacts with sna.  Haven't tried the above benchmark though...

EDIT: See this thread regarding sna: https://bbs.archlinux.org/viewtopic.php?id=144500

Last edited by David Batson (2012-09-25 02:37:38)

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#18 2012-09-25 08:22:09

nTia89
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From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Lenovo T420s graphics problem

i asked it because if it's a thermal problem further the 3D benchmarks, you can try a CPU benchmark which raise your CPU temperature and consequently your graphic card temperature. at this point you can have artifacts


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#19 2013-02-19 23:10:39

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,728

Re: Lenovo T420s graphics problem

Discussion continues here.

I closed this older thread in difference to that one.


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