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#1 2012-09-24 21:46:21

chriseggroll
Member
Registered: 2007-02-04
Posts: 59

usb mouse stops working

I've had an ongoing issue for a few weeks now with my usb mouse.  It will quit working, sometimes in the middle of using it.  I've tried reinstalling the xorg input drivers, using a different kernel version (linux-ck), but it's still happening.  Here's some dmesg output:

[66377.975245] usb 3-1: USB disconnect, device number 2
[66379.121035] hub 3-0:1.0: unable to enumerate USB device on port 1
[66379.529022] usb 3-1: new low-speed USB device number 4 using ohci_hcd
[66379.686691] input: Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.0/input/input5
[66379.686833] hid-generic 0003:045E:0040.0002: input,hidraw0: USB HID v1.10 Mouse [Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)] on usb-0000:00:12.0-1/input0
[68740.299865] r8169 0000:02:00.0: eth0: link down
[68752.444091] r8169 0000:02:00.0: eth0: link up
[109701.925566] usb 3-1: USB disconnect, device number 4
[109703.842063] usb 3-1: new low-speed USB device number 5 using ohci_hcd
[109704.000053] input: Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.0/input/input6
[109704.000288] hid-generic 0003:045E:0040.0003: input,hidraw0: USB HID v1.10 Mouse [Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)] on usb-0000:00:12.0-1/input0
[142185.044341] r8169 0000:02:00.0: eth0: link down
[142197.010199] r8169 0000:02:00.0: eth0: link up
[144348.701645] usb 3-1: USB disconnect, device number 5
[144349.875045] hub 3-0:1.0: unable to enumerate USB device on port 1
[144350.367034] usb 3-1: new low-speed USB device number 7 using ohci_hcd
[144350.524762] input: Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.0/input/input7
[144350.524915] hid-generic 0003:045E:0040.0004: input,hidraw0: USB HID v1.10 Mouse [Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)] on usb-0000:00:12.0-1/input0
[147779.519961] usb 3-1: USB disconnect, device number 7
[147780.646065] usb 3-1: new low-speed USB device number 8 using ohci_hcd
[147780.801704] input: Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.0/input/input8
[147780.801959] hid-generic 0003:045E:0040.0005: input,hidraw0: USB HID v1.10 Mouse [Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)] on usb-0000:00:12.0-1/input0

the disconnects are when I unplug/replug the mouse, which will usually get it working again for a while, but the more I do this the less time it seems to keep working.

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#2 2012-09-24 21:58:24

natestar13
Member
From: Tampa, FL
Registered: 2012-01-16
Posts: 54

Re: usb mouse stops working

[147780.646065] usb 3-1: new low-speed USB device number 8 using ohci_hcd

Do you have the ehci_hcd module loaded?  Unless you have USB1.0 devices (which your mouse is probably not) connected to your computer, you definitely need that module.

Last edited by natestar13 (2012-09-24 21:59:35)


Machine:  Gateway NV55C Dual core Intel Pentium CPU P6100

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#3 2012-09-24 23:11:01

chriseggroll
Member
Registered: 2007-02-04
Posts: 59

Re: usb mouse stops working

when i kill ohci-hcd and load ehci-hcd, the mouse doesn't work at all, but when i reload the ohci-hcd module it starts working again.  It is a really old mouse so it probably is 1.0, never had problems with it until recently.  I haven't had issues with the windows partition, but I usually don't stay in there more than a few hours at a time, I guess I can use windows for a day or two and see if it happens there, unless someone else has a suggestion.

Last edited by chriseggroll (2012-09-25 00:40:57)

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#4 2012-09-25 18:24:06

natestar13
Member
From: Tampa, FL
Registered: 2012-01-16
Posts: 54

Re: usb mouse stops working

Did you start having problems after updating your system perhaps?  If so, do you know what packages you recently updated?

Also, do have any settings in xorg.conf dealing with your mouse?


Machine:  Gateway NV55C Dual core Intel Pentium CPU P6100

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#5 2012-09-28 15:13:03

danns
Member
Registered: 2006-02-12
Posts: 13
Website

Re: usb mouse stops working

I started having this problem about 3 weeks ago myself. I thought it was related to thunar and XFCE4 but now I am not sure (posted about it here:  https://bbs.archlinux.org/viewtopic.php?id=149730).

I have the ehci_hcd module loaded and not the ohci_hcd. When I hot plug the device after it stops working dmesg reports:

[ 5880.092759] usb 1-1.2.2: USB disconnect, device number 8
[ 5881.057250] usb 1-1.2.2: new low-speed USB device number 9 using ehci_hcd
[ 5881.161960] input: Logitech Optical USB Mouse as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2.2/1-1.2.2:1.0/input/input21
[ 5881.162397] hid-generic 0003:046D:C016.0005: input,hidraw0: USB HID v1.10 Mouse [Logitech Optical USB Mouse] on usb-0000:00:1a.0-1.2.2/input0

/var/log/message shows:

Sep 28 11:10:43 yeenoghu kernel: [ 6329.556202] usb 1-1.2.2: USB disconnect, device number 9
Sep 28 11:10:44 yeenoghu kernel: [ 6330.778873] usb 1-1.2.2: new low-speed USB device number 10 using ehci_hcd
Sep 28 11:10:44 yeenoghu kernel: [ 6330.883460] input: Logitech Optical USB Mouse as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2.2/1-1.2.2:1.0/input/input22
Sep 28 11:10:44 yeenoghu kernel: [ 6330.883913] hid-generic 0003:046D:C016.0006: input,hidraw0: USB HID v1.10 Mouse [Logitech Optical USB Mouse] on usb-0000:00:1a.0-1.2.2/input0
Sep 28 11:10:44 yeenoghu mtp-probe: checking bus 1, device 10: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2.2"
Sep 28 11:10:44 yeenoghu mtp-probe: bus: 1, device: 10 was not an MTP device

But I see nothing when the device stops working.

The laptop is about 6 months old and the mouse came with it.

I do keep up to date, at the very least, once a week.

Last edited by danns (2012-09-28 15:15:24)

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#6 2012-09-28 15:27:35

natestar13
Member
From: Tampa, FL
Registered: 2012-01-16
Posts: 54

Re: usb mouse stops working

@danns First off, yeenoghu is an awesome name for a computer!  I've named a computer devil before but never considered one of the demon princes of D&D lore.

I'm putting a response in your original forum post that you linked to, so we can keep these issues separate.

Last edited by natestar13 (2012-09-28 15:33:30)


Machine:  Gateway NV55C Dual core Intel Pentium CPU P6100

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#7 2012-10-05 11:14:37

rulex
Member
From: Finland
Registered: 2009-05-20
Posts: 55

Re: usb mouse stops working

oh its not just me... This has also started happening to me. Don't know from what packages tho.

I have ehci_hcd loaded.

Oct  4 23:56:54 localhost kernel: [68562.622395] usb 2-1.8: >new full-speed USB device number 27 using ehci_hcd
Oct  4 23:56:54 localhost kernel: [68562.710786] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input37
Oct  4 23:56:54 localhost kernel: [68562.710880] hid-generic 0003:046D:C245.002F: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  4 23:56:54 localhost kernel: [68562.712341] hid-generic 0003:046D:C245.0030: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:09:41 localhost kernel: [116129.777762] usb 2-1.8: >USB disconnect, device number 27
Oct  5 13:09:42 localhost kernel: [116129.981166] usb 2-1.8: >new full-speed USB device number 28 using ehci_hcd
Oct  5 13:09:42 localhost kernel: [116130.069744] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input38
Oct  5 13:09:42 localhost kernel: [116130.069830] hid-generic 0003:046D:C245.0031: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:09:42 localhost kernel: [116130.071189] hid-generic 0003:046D:C245.0032: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:20:17 localhost kernel: [116765.681764] usb 2-1.8: >USB disconnect, device number 28
Oct  5 13:20:17 localhost kernel: [116765.884196] usb 2-1.8: >new full-speed USB device number 29 using ehci_hcd
Oct  5 13:20:18 localhost kernel: [116765.972479] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input39
Oct  5 13:20:18 localhost kernel: [116765.972546] hid-generic 0003:046D:C245.0033: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:20:18 localhost kernel: [116765.973945] hid-generic 0003:046D:C245.0034: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:21:24 localhost kernel: [116832.753762] usb 2-1.8: >USB disconnect, device number 29
Oct  5 13:21:25 localhost kernel: [116832.954155] usb 2-1.8: >new full-speed USB device number 30 using ehci_hcd
Oct  5 13:21:25 localhost kernel: [116833.041795] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input40
Oct  5 13:21:25 localhost kernel: [116833.041872] hid-generic 0003:046D:C245.0035: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:21:25 localhost kernel: [116833.043335] hid-generic 0003:046D:C245.0036: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:40:09 localhost kernel: [117957.361780] usb 2-1.8: >USB disconnect, device number 30
Oct  5 13:40:09 localhost kernel: [117957.593536] usb 2-1.8: >new full-speed USB device number 31 using ehci_hcd
Oct  5 13:40:09 localhost kernel: [117957.681814] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input41
Oct  5 13:40:09 localhost kernel: [117957.681883] hid-generic 0003:046D:C245.0037: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:40:09 localhost kernel: [117957.683314] hid-generic 0003:046D:C245.0038: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:49:06 localhost kernel: [118494.449897] usb 2-1.8: >USB disconnect, device number 31
Oct  5 13:49:06 localhost kernel: [118494.660073] usb 2-1.8: >new full-speed USB device number 32 using ehci_hcd
Oct  5 13:49:06 localhost kernel: [118494.748083] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input42
Oct  5 13:49:06 localhost kernel: [118494.748151] hid-generic 0003:046D:C245.0039: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:49:06 localhost kernel: [118494.749705] hid-generic 0003:046D:C245.003A: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1

Starting to get annoying when playing quake live.

What to do?  sad

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#8 2013-07-18 23:37:35

conus
Member
Registered: 2013-07-18
Posts: 1

Re: usb mouse stops working

Sorry for resurrecting the thread on my first post smile
It does come up first for me using google and no solution yet, so it felt valid to post a possible solution.

I have had the same problems until I read "Power issues for USB 2.0" at:
http://askubuntu.com/questions/206614/u … me-to-time

In my setup I only have my mouse and a USB headset, but seeing lsusb -v output below they could possibly require too much if plugged in to the same bus.
I simply looked for the port combo that assigned the USB devices to different buses and I have had that setup for well over a week now without any problem.
Hopefully I haven't spoken too soon.

The headset is a Logitech G35 and mouse is Mionix Naos 5000.

Kept getting random mouse freezes (both devices on Bus 004):

conus@moogle ~ $ lsusb
Bus 004 Device 002: ID 04b4:1224 Cypress Semiconductor Corp. 
Bus 004 Device 003: ID 046d:0a15 Logitech, Inc.

Current setup (so far so good):

conus@moogle ~ $ lsusb
Bus 003 Device 003: ID 046d:0a15 Logitech, Inc. 
Bus 004 Device 002: ID 04b4:1224 Cypress Semiconductor Corp.

Some info cut out.

conus@moogle ~ $ lsusb -v

Bus 003 Device 002: ID 046d:0a15 Logitech, Inc. 
    MaxPower              100mA

Bus 004 Device 002: ID 04b4:1224 Cypress Semiconductor Corp
    MaxPower              300mA
conus@moogle ~ $ uname -a
Linux moogle 3.9.9-1-ARCH #1 SMP PREEMPT Wed Jul 3 22:45:16 CEST 2013 x86_64 GNU/Linux

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#9 2014-09-15 21:40:28

Kilzool
Member
From: Ireland
Registered: 2010-08-04
Posts: 228

Re: usb mouse stops working

rulex wrote:

oh its not just me... This has also started happening to me. Don't know from what packages tho.

I have ehci_hcd loaded.

Oct  4 23:56:54 localhost kernel: [68562.622395] usb 2-1.8: >new full-speed USB device number 27 using ehci_hcd
Oct  4 23:56:54 localhost kernel: [68562.710786] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input37
Oct  4 23:56:54 localhost kernel: [68562.710880] hid-generic 0003:046D:C245.002F: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  4 23:56:54 localhost kernel: [68562.712341] hid-generic 0003:046D:C245.0030: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:09:41 localhost kernel: [116129.777762] usb 2-1.8: >USB disconnect, device number 27
Oct  5 13:09:42 localhost kernel: [116129.981166] usb 2-1.8: >new full-speed USB device number 28 using ehci_hcd
Oct  5 13:09:42 localhost kernel: [116130.069744] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input38
Oct  5 13:09:42 localhost kernel: [116130.069830] hid-generic 0003:046D:C245.0031: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:09:42 localhost kernel: [116130.071189] hid-generic 0003:046D:C245.0032: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:20:17 localhost kernel: [116765.681764] usb 2-1.8: >USB disconnect, device number 28
Oct  5 13:20:17 localhost kernel: [116765.884196] usb 2-1.8: >new full-speed USB device number 29 using ehci_hcd
Oct  5 13:20:18 localhost kernel: [116765.972479] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input39
Oct  5 13:20:18 localhost kernel: [116765.972546] hid-generic 0003:046D:C245.0033: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:20:18 localhost kernel: [116765.973945] hid-generic 0003:046D:C245.0034: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:21:24 localhost kernel: [116832.753762] usb 2-1.8: >USB disconnect, device number 29
Oct  5 13:21:25 localhost kernel: [116832.954155] usb 2-1.8: >new full-speed USB device number 30 using ehci_hcd
Oct  5 13:21:25 localhost kernel: [116833.041795] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input40
Oct  5 13:21:25 localhost kernel: [116833.041872] hid-generic 0003:046D:C245.0035: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:21:25 localhost kernel: [116833.043335] hid-generic 0003:046D:C245.0036: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:40:09 localhost kernel: [117957.361780] usb 2-1.8: >USB disconnect, device number 30
Oct  5 13:40:09 localhost kernel: [117957.593536] usb 2-1.8: >new full-speed USB device number 31 using ehci_hcd
Oct  5 13:40:09 localhost kernel: [117957.681814] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input41
Oct  5 13:40:09 localhost kernel: [117957.681883] hid-generic 0003:046D:C245.0037: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:40:09 localhost kernel: [117957.683314] hid-generic 0003:046D:C245.0038: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1
Oct  5 13:49:06 localhost kernel: [118494.449897] usb 2-1.8: >USB disconnect, device number 31
Oct  5 13:49:06 localhost kernel: [118494.660073] usb 2-1.8: >new full-speed USB device number 32 using ehci_hcd
Oct  5 13:49:06 localhost kernel: [118494.748083] input: Logitech Gaming Mouse G400 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8:1.0/input/input42
Oct  5 13:49:06 localhost kernel: [118494.748151] hid-generic 0003:046D:C245.0039: >input,hidraw0: USB HID v1.10 Mouse [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input0
Oct  5 13:49:06 localhost kernel: [118494.749705] hid-generic 0003:046D:C245.003A: >hiddev0,hidraw1: USB HID v1.10 Device [Logitech Gaming Mouse G400] on usb-0000:00:1d.0-1.8/input1

Starting to get annoying when playing quake live.

What to do?  sad



This is also happening to me, but only when I boot non-gui (slim, etc), 'systemd.unit=multi-user.target' (console mode).
After a while, of no inactivity, the mouse works fine, but in the [bold]dmesg | tail [/bold] log --- you will see the exact same hogging lines as above.

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#10 2016-03-01 20:40:43

mkdrive2
Member
Registered: 2016-03-01
Posts: 1

Re: usb mouse stops working

Kilzool wrote:

This is also happening to me, but only when I boot non-gui (slim, etc), 'systemd.unit=multi-user.target' (console mode).
After a while, of no inactivity, the mouse works fine, but in the [bold]dmesg | tail [/bold] log --- you will see the exact same hogging lines as above.

Man, I have been trying to find the reason why all my mouses keep disconnecting on my other computer. Now I have tried actually starting the desktop, and like you said, the mouse does not disconnect anymore. I really wonder why that keeps happening in console mode. Maybe it is because the mouse is not needed in that mode?

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