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#1 2012-12-04 09:02:04

geekinthesticks
Member
From: England
Registered: 2011-09-21
Posts: 114
Website

[solved] Problems Printing with HP OfficeJet 4500

This printer used to work OK with Arch printing wirelessly, although it would usually require me to enable it, as it kept disabling itself. However, I now can't print to it at all after some recent updates. So here is what I have tried so far:

* Delete printer via cups or KDE printer applet.
* Re-install via hp-setup. Setup proceeds correctly, printer is detected and added OK. However once setup hp-toolbox shows:

error: Unable to communicate with device (code=12): hp:/net/Officejet_4500_G510n-z?zc=HP0EB579
error: Device not found

Repeat install via hp-toolbox, but running as root. Same result.

Phase 2:
Repeat steps above, but with printer connected via usb. Same result as above.

Phase 3:
* Connect via usb to Ubuntu box. Printer detected and works. Hooray!

Phase 4:
* Try to add printer on Ubuntu box to Arch computer via cups. Cups detects and adds the printer without errors.
* Go to print test page from Arch box:

processing since
Tue 04 Dec 2012 08:59:22 GMT 
"Unable to locate printer "myth3.local"."

Phase 5:
* Break nose after banging head on desk.

Last edited by geekinthesticks (2012-12-05 08:56:51)

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#2 2012-12-04 09:25:24

mzneverdies
Member
Registered: 2012-02-04
Posts: 147

Re: [solved] Problems Printing with HP OfficeJet 4500

Happened to me after switching to systemd, same printer, and if not same, very close error.

I fixed it by enabling avahi-daemon on systemd

# systemctl enable avahi-daemon.service

If you recelntly switched to systemd, you should also enable cups

# systemctl enable cupsd.service

Also, I needed a reboot, since my "session" was not set up correctly after a couples of weeks uptime.

Then, I added my printer via hp-setup, and now is working (not wirelessly, but over network), and also is the scanner. The fax remains untested.

Hope this helps.

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#3 2012-12-05 08:56:27

geekinthesticks
Member
From: England
Registered: 2011-09-21
Posts: 114
Website

Re: [solved] Problems Printing with HP OfficeJet 4500

I did have avahi and cups enabled on systemd. However, since I first set up avahi I notice that I needed to install nss-mdns and add mdns to the hosts line in /etc/nsswitch.conf. Once I had done this I was able to add the printer via cups and it prints. I'll mark this as solved.

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