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#1 2013-11-16 12:59:45

kokoko3k
Member
Registered: 2008-11-14
Posts: 2,464

[SOLVED] Webpage not working with "Linux"

Since a month, my electric provider upgraded his website.
Since then, i'm unable to access some of its webpages
(can't link them since their seems to be in the private user area)

At first I tried everything like cleaning browser profile, trying different browsers (firefox,chromium,opera), booting puppy from usb instead of arch.
Then i fired up my second boot OS, XP, and it worked there.
So i changed the useragent... no luck.

So i used XP virtualized with arch, but still nothing.
The VM had the network configured with nat; so i switched it to bridge and guess what? it worked!

As the last try, i booted native XP again and made firefox using a linux proxy, as expected, the site didn't opened.

So it seems that something at really low level is causing some sort of incompatibility.

Has anybody a possible explaination?

-EDIT-
Android phones won't open it too.

Last edited by kokoko3k (2013-12-03 11:41:13)


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#2 2013-11-16 13:12:24

K ³
Member
Registered: 2013-11-12
Posts: 15

Re: [SOLVED] Webpage not working with "Linux"

Can you show us the page in question?

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#3 2013-11-16 13:25:47

kokoko3k
Member
Registered: 2008-11-14
Posts: 2,464

Re: [SOLVED] Webpage not working with "Linux"

(can't link them since their seems to be in the private user area)

It is the personal area, it requires username and password, If i find some other page on the unrestricted area i'll post.

I just made another try; i installed a socks5 server on windows and configured firefox under linux to use it.
That way, as expected, works too.


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#4 2013-11-16 14:49:53

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: [SOLVED] Webpage not working with "Linux"

Have you tried changing the user agent to pretend firefox is running on windows? Did you setup any firewall on linux?

I've seen cases of websites not working because the firefox version I was using was too new (latest stable as usual on Arch), I've also seen some video sites not working because (my guess) the installed flash version was not new enough (but it was the latest version for linux).

In any case you should complain, it's not like android is a niche operating system. Not that discriminating against linux is acceptable.


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#5 2013-11-16 22:04:35

kokoko3k
Member
Registered: 2008-11-14
Posts: 2,464

Re: [SOLVED] Webpage not working with "Linux"

No firewall at all and tried the useragent trick with no luck.
It can be nothing at "application level" causing the issue, since a real XP using a linux proxy won't work, while a linux system using a windows proxy does.

Maybe something related to the tcp/ip stack?

-EDIT
i already complained; not that i'm expecting something good will happen.
After all, the customer service said me that the "windows portal" does work (there is no such thing, that answer didn't just made any sense).

I'm just curious.

Last edited by kokoko3k (2013-11-16 22:08:03)


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#6 2013-11-17 01:56:00

R00KIE
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From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: [SOLVED] Webpage not working with "Linux"

If you are curious enough and have lots of free time then wireshark _might_ help shed some light on the problem.

Since you can't share a link to a problem page I'd say you are mostly on your own trying to figure this out.


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#7 2013-11-17 02:19:18

cfr
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From: Cymru
Registered: 2011-11-27
Posts: 7,178

Re: [SOLVED] Webpage not working with "Linux"

Have you tried looking at the code of the page? See if it is explicitly blocking you in some way?


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#8 2013-12-03 11:41:51

kokoko3k
Member
Registered: 2008-11-14
Posts: 2,464

Re: [SOLVED] Webpage not working with "Linux"

It is solved by lowering the mtu value to 1430:

sudo ifconfig eth0 mtu 1430

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