Arch Linux

shox

Member

Registered: 2012-06-20

Posts: 51

[Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Hi everyone ! I'm coming to you because I really can't find a solution to my bug :
I'm using the latest version of CUPS in Archlinux  and I would like to be able to print from a CUPS server 1.5.3 (latest version from debian wheezy stable and there aren't any backports avaible).
When I'm trying to print a PDF from evince (I'm using cinnamon), I got that log from the CUPS Server (so, the error is client-error-bad-request)

D [29/Jul/2014:19:55:26 +0200] cupsdAcceptClient: 15 from localhost (Domain)
D [29/Jul/2014:19:55:26 +0200] cupsdReadClient: 15 POST / HTTP/1.1
D [29/Jul/2014:19:55:26 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [29/Jul/2014:19:55:26 +0200] cupsdAuthorize: No authentication data provided.
D [29/Jul/2014:19:55:26 +0200] cupsdReadClient: 15 1.1 CUPS-Get-Printers 1
D [29/Jul/2014:19:55:26 +0200] CUPS-Get-Printers
D [29/Jul/2014:19:55:26 +0200] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost
D [29/Jul/2014:19:55:26 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [29/Jul/2014:19:55:26 +0200] cupsdReadClient: 15 POST / HTTP/1.1
D [29/Jul/2014:19:55:26 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [29/Jul/2014:19:55:26 +0200] cupsdAuthorize: No authentication data provided.
D [29/Jul/2014:19:55:26 +0200] cupsdReadClient: 15 1.1 CUPS-Get-Classes 1
D [29/Jul/2014:19:55:26 +0200] CUPS-Get-Classes
D [29/Jul/2014:19:55:26 +0200] Returning IPP successful-ok for CUPS-Get-Classes (no URI) from localhost
D [29/Jul/2014:19:55:26 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [29/Jul/2014:19:55:26 +0200] cupsdReadClient: 15 WAITING Closing on EOF
D [29/Jul/2014:19:55:26 +0200] cupsdCloseClient: 15
D [29/Jul/2014:19:55:26 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
D [29/Jul/2014:19:55:43 +0200] cupsdNetIFUpdate: "lo" = localhost:631
D [29/Jul/2014:19:55:43 +0200] cupsdNetIFUpdate: "eth1" = 192.168.1.2:631
D [29/Jul/2014:19:55:43 +0200] cupsdNetIFUpdate: "lo" = localhost:631
D [29/Jul/2014:19:55:43 +0200] cupsdNetIFUpdate: "eth1" = [v1.2a01:e35:8ada:6960:be5f:f4ff:fef3:1cd1]:631
D [29/Jul/2014:19:55:43 +0200] cupsdNetIFUpdate: "eth1" = [v1.fe80::be5f:f4ff:fef3:1cd1+eth1]:631
D [29/Jul/2014:19:55:43 +0200] Report: clients=0
D [29/Jul/2014:19:55:43 +0200] Report: jobs=16
D [29/Jul/2014:19:55:43 +0200] Report: jobs-active=0
D [29/Jul/2014:19:55:43 +0200] Report: printers=1
D [29/Jul/2014:19:55:43 +0200] Report: printers-implicit=0
D [29/Jul/2014:19:55:43 +0200] Report: stringpool-string-count=11421
D [29/Jul/2014:19:55:43 +0200] Report: stringpool-alloc-bytes=12128
D [29/Jul/2014:19:55:43 +0200] Report: stringpool-total-bytes=224136
D [29/Jul/2014:19:55:55 +0200] cupsdAcceptClient: 15 from 192.168.1.5:631 (IPv4)
D [29/Jul/2014:19:55:55 +0200] cupsdReadClient: 15 WAITING Closing on EOF
D [29/Jul/2014:19:55:55 +0200] cupsdCloseClient: 15
D [29/Jul/2014:19:55:55 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
D [29/Jul/2014:19:55:55 +0200] cupsdAcceptClient: 15 from 192.168.1.5:631 (IPv4)
D [29/Jul/2014:19:55:55 +0200] cupsdReadClient: 15 GET /printers/EPSON_Stylus_SX400.ppd HTTP/1.1
D [29/Jul/2014:19:55:55 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [29/Jul/2014:19:55:55 +0200] cupsdAuthorize: No authentication data provided.
D [29/Jul/2014:19:55:55 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [29/Jul/2014:19:55:55 +0200] cupsdReadClient: 15 WAITING Closing on EOF
D [29/Jul/2014:19:55:55 +0200] cupsdCloseClient: 15
D [29/Jul/2014:19:55:55 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
D [29/Jul/2014:19:55:57 +0200] cupsdAcceptClient: 15 from 192.168.1.5:631 (IPv4)
D [29/Jul/2014:19:55:57 +0200] cupsdReadClient: 15 POST /printers/EPSON_Stylus_SX400 HTTP/1.1
D [29/Jul/2014:19:55:57 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [29/Jul/2014:19:55:57 +0200] cupsdAuthorize: No authentication data provided.
D [29/Jul/2014:19:55:57 +0200] cupsdReadClient: 15 1.1 Print-Job 1
D [29/Jul/2014:19:55:57 +0200] Print-Job ipp://192.168.1.2:631/printers/EPSON_Stylus_SX400
D [29/Jul/2014:19:55:57 +0200] [Job ???] Auto-typing file...
I [29/Jul/2014:19:55:57 +0200] [Job ???] Request file type is application/pdf.[b]
D [29/Jul/2014:19:55:57 +0200] Print-Job client-error-bad-request: Bad job-sheets value "".
E [29/Jul/2014:19:55:57 +0200] Returning IPP client-error-bad-request for Print-Job (ipp://192.168.1.2:631/printers/EPSON_Stylus_SX400) from 192.168.1.5[/b]
D [29/Jul/2014:19:55:57 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [29/Jul/2014:19:55:57 +0200] cupsdReadClient: 15 WAITING Closing on EOF
D [29/Jul/2014:19:55:57 +0200] cupsdCloseClient: 15
D [29/Jul/2014:19:55:57 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy

When I try to print from LibreOffice, the printer isn't found.

When I try to print from Firefox, the printed page is really ugly, really pixelated, if I change the quality of the printing it doesn't do anything !

When I try to print from gimp it works, here is the log.

I tried to download the oldest version of libcups and cups from ARM (Arch Rollback Machine) which is the 1.6.3-1 (wasn't able to find lib32-libcups in the ARM, I don't know if it is important) but this doesn't fix the problem.

When I'm printing from another computer (linuxmint) that use CUPS 1.7.2. It works very well !

Should I open a bug ticket ? Thanks for your help !

Last edited by shox (2014-09-21 16:34:20)

karol

Archivist

Registered: 2009-05-06

Posts: 25,440

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Not sure which ARM server you searched in, but it's in the multilib section: http://seblu.net/a/arm/2013/08/31/multi … pkg.tar.xz

shox

Member

Registered: 2012-06-20

Posts: 51

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Thanks, I didn't looked in multilib ! However, it didn't change anything

emeres

Member

Registered: 2013-10-08

Posts: 1,570

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Could this be related?

shox

Member

Registered: 2012-06-20

Posts: 51

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Impossible to be related, I already put the good line in my client.conf and only LibreOffice doesn't detect the printer. But thanks for your reply

shox

Member

Registered: 2012-06-20

Posts: 51

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Nobody know what could be the problem ?

emeres

Member

Registered: 2013-10-08

Posts: 1,570

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Do you have a 'JobSheets none none' or simply 'JobSheets' line in the printer definition in /etc/cups/printers.conf?

shox

Member

Registered: 2012-06-20

Posts: 51

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

I already seen that it could be the problem but when I checked it was the good value
"JobSheets none none" !
Thanks for your help !
Any other suggestions ?

shox

Member

Registered: 2012-06-20

Posts: 51

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Up

emeres

Member

Registered: 2013-10-08

Posts: 1,570

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

Instead of simply bumping for which you can be scolded, provide some useful information. Edit that previous post, provide links to relevant information sources, what have you searched for, what have you tried, what failed, post you configuration, double check and rule out hardware aspects and others.

Usul

Member

Registered: 2007-05-17

Posts: 31

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

I'm not sure if I run into the same problem, or just a similar one. Printing from CUPS 1.7.5 (Archlinux) to CUPS 1.5.3 (Debian Wheezy) failed with this error message:

Print-Job client-error-bad-request: Bad job-sheets value "".

Of course, like every good error message, it doesn't shop up on the client nor on the server web frontend. Just in the logfiles.

Normally, my CUPS client (1.7.5) shows all network printers from CUPS 1.5.3, I have to do nothing. The remote printers show up on print dialogs, I can simply use them (despite the fact, that it doesn't work )  But for my workaround, I just installed a new printer on CUPS 1.7.5 via the cups web interface. CUPS automatically shows the network printer from my "print server" as a possible connection for the new printer, I just have to configure the usual stuff, names, driver, default values etc. And then, the magic happens: If I print with this local "installation" of my remote printer, which does nothing more then send the print job to the remote cups server, it just works.

shox

Member

Registered: 2012-06-20

Posts: 51

Re: [Solved] Unable to print with CUPS 1.7 (client) and CUPS 1.5 (server)

It finally solved itself ! Perhaps from an update ! I don't really know !
Anyway, thanks for your help ! I did the same to print documents from Libreoffice because it didn't detected Network Printer but it detect local printer so, I added it to my local CUPS 1.7.5 !
Thanks again