Can't connect office VPN

giacombum · 2014-09-04 10:38:51

After last networkmanager update I cannot conect to my office vpn: what can i control to ensure that everything is configured right? I use kde network manager plasmoid to configure and to connect to my vpn

jasonwryan · 2014-09-04 18:12:53

"I cannot connect" is not a meaningful error message: https://bbs.archlinux.org/viewtopic.php?id=57855

Moving to NC...

giacombum · 2014-09-04 19:01:15

jasonwryan wrote:

"I cannot connect" is not a meaningful error message: https://bbs.archlinux.org/viewtopic.php?id=57855

Yes, you're right, but I don't know how I can give you more informations, because I always use only graphical app to connect to the vpn and I don't know bash vpn commands.

Head_on_a_Stick · 2014-09-04 20:00:24

giacombum wrote:

I always use only graphical app to connect to the vpn and I don't know bash vpn commands.

How did you connect when you were installing Arch?
Or are you using a derivative?
EDIT: Sorry didn't check the membership date.

Last edited by Head_on_a_Stick (2014-09-04 20:09:49)

giacombum · 2014-09-07 10:59:36

So no suggestions? This connection is very important for my work...

jasonwryan · 2014-09-07 17:16:50

Then presumably you have spent the elapsed time discovering where NM logs to?

giacombum · 2014-09-29 07:10:33

Where I can found NM logs?

giacombum · 2014-10-17 06:41:13

I still have problem with VPN: I can't connect, but I've found NM logs:

ott 17 08:37:21 ironman NetworkManager[361]: <info> Starting VPN service 'pptp'...
ott 17 08:37:21 ironman NetworkManager[361]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 14637
ott 17 08:37:21 ironman NetworkManager[361]: <info> VPN service 'pptp' appeared; activating connections
ott 17 08:37:21 ironman NetworkManager[361]: <info> VPN plugin state changed: starting (3)
ott 17 08:37:21 ironman NetworkManager[361]: ** Message: pppd started with pid 14638
ott 17 08:37:21 ironman NetworkManager[361]: <info> VPN connection 'Enea' (Connect) reply received.
ott 17 08:37:21 ironman pppd[14638]: Plugin /usr/lib/pppd/2.4.7/nm-pptp-pppd-plugin.so loaded.
ott 17 08:37:21 ironman NetworkManager[361]: Plugin /usr/lib/pppd/2.4.7/nm-pptp-pppd-plugin.so loaded.
ott 17 08:37:21 ironman NetworkManager[361]: ** Message: nm-pptp-ppp-plugin: (plugin_init): initializing
ott 17 08:37:21 ironman pppd[14638]: pppd 2.4.7 started by root, uid 0
ott 17 08:37:21 ironman NetworkManager[361]: ** Message: nm-pptp-ppp-plugin: (nm_phasechange): status 3 / phase 'serial connection'
ott 17 08:37:21 ironman pppd[14638]: Using interface ppp0
ott 17 08:37:21 ironman pppd[14638]: Connect: ppp0 <--> /dev/pts/3
ott 17 08:37:21 ironman NetworkManager[361]: Using interface ppp0
ott 17 08:37:21 ironman NetworkManager[361]: Connect: ppp0 <--> /dev/pts/3
ott 17 08:37:21 ironman NetworkManager[361]: ** Message: nm-pptp-ppp-plugin: (nm_phasechange): status 5 / phase 'establish'
ott 17 08:37:21 ironman pptp[14640]: nm-pptp-service-14637 log[main:pptp.c:333]: The synchronous pptp option is NOT activated
ott 17 08:37:21 ironman NetworkManager[361]: <info> (ppp0): new Generic device (driver: 'unknown' ifindex: 5)
ott 17 08:37:21 ironman NetworkManager[361]: <info> (ppp0): exported as /org/freedesktop/NetworkManager/Devices/4
ott 17 08:37:21 ironman pptp[14656]: nm-pptp-service-14637 log[ctrlp_rep:pptp_ctrl.c:258]: Sent control packet type is 1 'Start-Control-Connection-Request'
ott 17 08:37:21 ironman pptp[14656]: nm-pptp-service-14637 log[ctrlp_disp:pptp_ctrl.c:758]: Received Start Control Connection Reply
ott 17 08:37:21 ironman pptp[14656]: nm-pptp-service-14637 log[ctrlp_disp:pptp_ctrl.c:792]: Client connection established.
ott 17 08:37:22 ironman pptp[14656]: nm-pptp-service-14637 log[ctrlp_rep:pptp_ctrl.c:258]: Sent control packet type is 7 'Outgoing-Call-Request'
ott 17 08:37:22 ironman pptp[14656]: nm-pptp-service-14637 log[ctrlp_disp:pptp_ctrl.c:877]: Received Outgoing Call Reply.
ott 17 08:37:22 ironman pptp[14656]: nm-pptp-service-14637 log[ctrlp_disp:pptp_ctrl.c:916]: Outgoing call established (call ID 0, peer's call ID 23397).
ott 17 08:37:52 ironman pppd[14638]: LCP: timeout sending Config-Requests
ott 17 08:37:52 ironman pppd[14638]: Connection terminated.
ott 17 08:37:52 ironman NetworkManager[361]: LCP: timeout sending Config-Requests
ott 17 08:37:52 ironman NetworkManager[361]: ** Message: nm-pptp-ppp-plugin: (nm_phasechange): status 11 / phase 'disconnect'
ott 17 08:37:52 ironman NetworkManager[361]: Connection terminated.
ott 17 08:37:52 ironman NetworkManager[361]: <warn> VPN plugin failed: connect-failed (1)
ott 17 08:37:52 ironman NetworkManager[361]: ** Message: nm-pptp-ppp-plugin: (nm_phasechange): status 1 / phase 'dead'
ott 17 08:37:52 ironman pppd[14638]: Modem hangup
ott 17 08:37:52 ironman pppd[14638]: Exit.
ott 17 08:37:52 ironman NetworkManager[361]: Modem hangup
ott 17 08:37:52 ironman NetworkManager[361]: ** Message: nm-pptp-ppp-plugin: (nm_exit_notify): cleaning up
ott 17 08:37:52 ironman NetworkManager[361]: <warn> VPN plugin failed: connect-failed (1)
ott 17 08:37:52 ironman NetworkManager[361]: <warn> VPN plugin failed: connect-failed (1)
ott 17 08:37:52 ironman NetworkManager[361]: <info> VPN plugin state changed: stopped (6)
ott 17 08:37:52 ironman NetworkManager[361]: <info> VPN plugin state change reason: unknown (0)
ott 17 08:37:52 ironman NetworkManager[361]: <warn> error disconnecting VPN: Could not process the request because no VPN connection was active.
ott 17 08:37:52 ironman NetworkManager[361]: ** (nm-pptp-service:14637): WARNING **: pppd exited with error code 16
ott 17 08:38:12 ironman NetworkManager[361]: <info> VPN service 'pptp' disappeared

giacombum · 2014-11-11 23:12:53

Up!

jasonwryan · 2014-11-12 01:17:47

Please don't bump your thread: https://wiki.archlinux.org/index.php/Fo … te#Bumping

See for your error: http://pptpclient.sourceforge.net/howto … cp_timeout

giacombum · 2014-11-13 09:07:36

Sorry for my bumping...

I try to follow pptp archlinux wiki but when I try to create my connection via pptpsetup I obtain the following error:

pptpsetup --create pippo --server *** --username *** --password *** --encrypt
modprobe: ERROR: could not insert 'ppp_mppe': Operation not permitted
/usr/bin/pptpsetup: couldn't find MPPE support in kernel.

The pptp version:

m-(~)-(53 files, totale 144Mb)--> pppd --version
pppd version 2.4.7

and

m-(~)-(53 files, totale 144Mb)--> modinfo ppp_mppe
filename:       /lib/modules/3.17.2-1-ARCH/kernel/drivers/net/ppp/ppp_mppe.ko.gz
version:        1.0.2
alias:          ppp-compress-18
license:        Dual BSD/GPL
description:    Point-to-Point Protocol Microsoft Point-to-Point Encryption support
author:         Frank Cusack <fcusack@fcusack.com>
srcversion:     6A5CE8D947D7C37F9EBE4B7
depends:        ppp_generic
intree:         Y
vermagic:       3.17.2-1-ARCH SMP preempt mod_unload modversions

So the modules mismatch? Is there a way to solve? In another thread I've seen that I've to check if binutils is installed and it is, so the problem isn't the absence of binutils...

oliver · 2014-11-13 13:27:45

giacombum wrote:

After last networkmanager update

have you tried downgrading?

Arch Linux

#1 2014-09-04 10:38:51

Can't connect office VPN

#2 2014-09-04 18:12:53

Re: Can't connect office VPN

#3 2014-09-04 19:01:15

Re: Can't connect office VPN

#4 2014-09-04 20:00:24

Re: Can't connect office VPN

#5 2014-09-07 10:59:36

Re: Can't connect office VPN

#6 2014-09-07 17:16:50

Re: Can't connect office VPN

#7 2014-09-29 07:10:33

Re: Can't connect office VPN

#8 2014-10-17 06:41:13

Re: Can't connect office VPN

#9 2014-11-11 23:12:53

Re: Can't connect office VPN

#10 2014-11-12 01:17:47

Re: Can't connect office VPN

#11 2014-11-13 09:07:36

Re: Can't connect office VPN

#12 2014-11-13 13:27:45

Re: Can't connect office VPN

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