The touchpad does not work

anton-tsyganenko · 2014-12-20 12:26:46

I've bought a new laptop and the touchpad doesn't work. As I know, there is a Synapics touchpad.

output of lspci:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce 840M] (rev a2)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723AE PCIe Wireless Network Adapter
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)

output of lsusb:

Bus 002 Device 003: ID 04f2:b3a3 Chicony Electronics Co., Ltd 
Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 13d3:3394 IMC Networks Bluetooth
Bus 001 Device 002: ID 8087:8008 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Head_on_a_Stick · 2014-12-20 13:05:54

Have you installed xf86-input-synaptics?

If so, what is the output of:

xinput

Have you seen the ArchWiki page?
https://wiki.archlinux.org/index.php/Touchpad

anton-tsyganenko · 2014-12-20 13:32:59

xf86-input-synaptics is installed. Output of xinput:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ MOSART Semi. 2.4G Keyboard Mouse        	id=11	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Video Bus                               	id=8	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
    ↳ MOSART Semi. 2.4G Keyboard Mouse        	id=10	[slave  keyboard (3)]
    ↳ USB2.0 HD UVC WebCam                    	id=12	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

Last edited by anton-tsyganenko (2014-12-20 13:33:21)

Head_on_a_Stick · 2014-12-20 13:40:14

Did the touchpad work under Windows?

That looks pretty powerful -- if it's a new laptop, maybe the device isn't supported yet under GNU/Linux.

I can find a few links by searching startpage.com for the laptop name ("Ноутбук DNS") + touchpad, but they're all in cyrilic...

anton-tsyganenko · 2014-12-20 14:06:32

The touchpad works on windows. It worked on windows 8 (I think 8.1) in the shop and It works with windows 7 out-of-the-box.

Head_on_a_Stick · 2014-12-20 14:13:47

What does your startpage search give you?

I can't read cyrilic but there were plenty of links...

anton-tsyganenko · 2014-12-20 14:23:19

Nothing helpful there. I found a person with problems with a touchpad on another DNS laptop, but there is no solution.

Arch Linux

#1 2014-12-20 12:26:46

The touchpad does not work

#2 2014-12-20 13:05:54

Re: The touchpad does not work

#3 2014-12-20 13:32:59

Re: The touchpad does not work

#4 2014-12-20 13:40:14

Re: The touchpad does not work

#5 2014-12-20 14:06:32

Re: The touchpad does not work

#6 2014-12-20 14:13:47

Re: The touchpad does not work

#7 2014-12-20 14:23:19

Re: The touchpad does not work

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