[Solved] No optical medium found: {hard,firm}ware,... related?

kozaki · 2015-02-08 18:28:01

Hi,
Got an optical drive/burner that won't mount or read any medium, while being well recognized. Tested on Arch plus various pinguins.
Is there a way to test where the issue comes from before go shopping?

The drive is a Pioneer that is well recognized in (uefi) Bios.
And by burning apps like xfburn:

# dmesg | grep -i dvd

[    1.283324] ata6.00: ATAPI: PIONEER DVD-RW  DVR-219L, 1.01, max UDMA/100 
[    4.111686] scsi 5:0:0:0: CD-ROM            PIONEER  DVD-RW  DVR-219L 1.01 PQ: 0 ANSI: 5
[    4.154960] sr 5:0:0:0: [sr0] scsi3-mmc drive: 40x/40x writer dvd-ram cd/rw xa/form2 cdda tray

# lsblk

<SNIP>
  sr0                   11:0    1  1024M  0 rom

# ls -al /dev/ | grep sr

lrwxrwxrwx    1 root     root             3 Feb  8  2015 cdrom -> sr0
lrwxrwxrwx    1 root     root             3 Feb  8 15:44 dvd -> sr0
srwxrwxrwx    1 root     root             0 Feb  8  2015 gpmctl
srw-rw-rw-    1 root     root             0 Feb  8  2015 log
brw-rw----    1 root     cdrom      11,   0 Feb  8  2015 sr0

And so on on the drive side (udisks --dump, cd-info --list-drives, wodim --checkdrive... everything's looks fine to me).

Now for the medium.
Any try to read data {DVDs,CDs} and AUdio CDs failed
$ cd-info --no-device-info (and # LC_ALL=C <COMMAND>)

      <SNIP>
Disc mode is listed as: Error in getting information
++ WARN: error in ioctl CDROMREADTOCHDR: No medium found
cd-info: Can't get first track number. I give up.

$ /lib64/udev/cdrom_id -d /dev/sr0

    probing: '/dev/sr0'                                                            
    CDROM_DRIVE_STATUS != CDS_DISC_OK                                              
    INQUIRY: [PIONEER ][DVD-RW  DVR-219L][1.01]                                    
    no current profile, assuming no media                                          
    <SNIP>

# cdrecord -atip dev=/dev/sr0

  scsidev: '/dev/sr0'                                                              
  devname: '/dev/sr0'                                                              
  scsibus: -2 target: -2 lun: -2                                                   
  Warning: Open by 'devname' is unintentional and not supported.                   
  Linux sg driver version: 3.5.27                                                  
  Using libscg version 'schily-0.9'.                                               
  Device type    : Removable CD-ROM                                                
  Version        : 5                                                               
  Response Format: 2                                                               
  Capabilities   :                                                                 
  Vendor_info    : 'PIONEER '                                                      
  Identifikation : 'DVD-RW  DVR-219L'                                              
  Revision       : '1.01'                                                          
  Device seems to be: Generic mmc2 DVD-R/DVD-RW/DVD-RAM.                           
  Using generic SCSI-3/mmc   CD-R/CD-RW driver (mmc_cdr).                          
  Driver flags   : MMC-3 SWABAUDIO BURNFREE                                        
  Supported modes: TAO PACKET SAO SAO/R96P SAO/R96R RAW/R16 RAW/R96P RAW/R96R LAYER_JUMP
  cdrecord: Warning: Cannot read drive buffer.                                     
  cdrecord: Warning: The DMA speed test has been skipped.                          
  cdrecord: Input/output error. test unit ready: scsi sendcmd: no error         
  CDB:  00 00 00 00 00 00                                                       
  status: 0x2 (CHECK CONDITION)                                                 
  Sense Bytes: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00                  
  Sense Key: 0x2 Not Ready, Segment 0                                           
  Sense Code: 0x3A Qual 0x01 (medium not present - tray closed) Fru 0x0         
  Sense flags: Blk 0 (not valid)                                                
  cmd finished after 0.012s timeout 40s                                         
  cdrecord: No disk / Wrong disk

Note I changed the SATA cable, cleaned the lens (with a dedicated pancake), changed SATA mode in the BIOS between AHCI and IDE.

Is that enough to know for sure this drive has some dead part with no checkup function to test/report it?
Or can it be a firmware's issue? I see it has 1.01 revision and there is a 1.02 firmware
Not sure this drive is worth spending another couple of hours (have no Windows running on this machine...)

Last edited by kozaki (2015-02-09 12:11:07)

kozaki · 2015-02-09 12:10:28

Well! I'm happy to say the Pioneer drive reads pancakes... after i found out how to access to the lens and clean the whole lot (with air spray, screen cleaning liquid and leather cloth)

- It boots bootable medium
- reads any CD and DVD I throw in

$ cd-info --no-device-info

cd-info version 0.93 x86_64-unknown-linux-gnu
Copyright (c) 2003-2005, 2007-2008, 2011-2013 R. Bernstein
CD location   : /dev/cdrom
CD driver name: GNU/Linux
   access mode: IOCTL
__________________________________

Disc mode is listed as: CD-DA
CD-ROM Track List (1 - 6)
  #: MSF       LSN    Type   Green? Copy? Channels Premphasis?
  1: 00:02:00  000000 audio  true   yes   2        no
  2: 04:50:00  021600 audio  true   yes   2        no
  <SNIP>
__________________________________
CD Analysis Report
Audio CD, CDDB disc ID is 48085e06
cd-info: Found 1 matches in CDDB
Disc ID: 48085e06
CDDB category: jazz (2)
Music genre: 'jazz'
Year: 1997
Artist: 'Lester Young'
Title: 'The Jazz Masters - 100 Years Of Jazz'
Extended data: 'NULL'
Length: 2144 seconds
Revision: 5
Number of tracks: 6
  Track  1
    number: 1
    frame offset: 150
    length: 288 seconds
    artist: 'Lester Young'
    title: 'Stardust'
    extended data: 'NULL'
  Track  2
    number: 2
    frame offset: 21750
    <SNIP>

$ wodim -atip dev=/dev/sr0
Audio CD

    Using generic SCSI-3/mmc   CD-R/CD-RW driver (mmc_cdr).
    Driver flags   : MMC-3 SWABAUDIO BURNFREE
    Supported modes: TAO PACKET SAO SAO/R96P SAO/R96R RAW/R16 RAW/R96P RAW/R96R

Data DVD

Using generic SCSI-3/mmc DVD-R(W) driver (mmc_mdvd).
    Driver flags   : SWABAUDIO BURNFREE
    Supported modes: PACKET SAO

Now I can read these aging DVDs and back them up! Whether on 25Gb Blue-rays + dvdisaster's Error correction data, or on a couple of HDDs + online backup for some, but that's another subject.

Arch Linux

#1 2015-02-08 18:28:01

[Solved] No optical medium found: {hard,firm}ware,... related?

#2 2015-02-09 12:10:28

Re: [Solved] No optical medium found: {hard,firm}ware,... related?

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