Sierra Wireless not responding

markon · 2016-07-21 12:23:53

Hello,
I have difficulties with the following modem:

Bus 002 Device 003: ID 1199:a001 Sierra Wireless, Inc.

I have had connection with this modem only few times in Linux, and currently it does not get working at the all. In Windows, modem works well without any troubles.
The following command is already tested and it didn't help:

sudo rfkill unblock all

Could somebody help me with this Sierra wireless?

Last edited by markon (2016-07-21 12:24:41)

jasonwryan · 2016-07-21 17:49:41

What does "not working at all" mean? https://bbs.archlinux.org/viewtopic.php?id=57855

What driver did you install? Where in the connection process does it fail?

Moving to NC...

Starfish · 2016-07-21 19:18:35

Post the output of the following:

ip link
lsmod | grep wl
lspci | grep -i net
journalctl -xe

Have you already tried a network manager? (netctl, dhcpcd, ...)

markon · 2016-07-21 21:17:27

Hi,
I have tried connection via wvdial tool. I was able to connect to internet only few times (~10% success rate of many identical tries) some months ago, but currently I am not able to get access.
Here are, what I got after three subsequent connection attempts:

[marko@arch ~]$ sudo wvdial
--> WvDial: Internet dialer version 1.61
--> Initializing modem.
--> Sending: AT+CGDCONT=1,"IP","internet"
AT+CGDCONT=1,"IP","internet"
OK
--> Modem initialized.
--> Sending: ATDT*99#
--> Waiting for carrier.
wvdial: utils/wvtask.cc:304: static int WvTaskMan::yield(int): Assertion `*current_task->stack_magic == WVTASK_MAGIC' failed.
Aborted
[marko@arch ~]$ sudo wvdial
--> WvDial: Internet dialer version 1.61
--> Initializing modem.
--> Sending: AT+CGDCONT=1,"IP","internet"
AT+CGDCONT=1,"IP","internet"
--> Sending: ATQ0
--> Re-Sending: AT+CGDCONT=1,"IP","internet"
--> Modem not responding.
[marko@arch ~]$ sudo wvdial
--> WvDial: Internet dialer version 1.61
--> Initializing modem.
--> Sending: AT+CGDCONT=1,"IP","internet"
--> Sending: ATQ0
--> Re-Sending: AT+CGDCONT=1,"IP","internet"
--> Modem not responding.

And here are outputs to your commands:

[marko@arch ~]$ ip link
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: wlp3s0: <BROADCAST,MULTICAST> mtu 1500 qdisc mq state DOWN mode DORMANT group default qlen 1000
    link/ether 4c:34:88:a0:24:9a brd ff:ff:ff:ff:ff:ff
3: enp0s25: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000
    link/ether 50:7b:9d:31:b1:cb brd ff:ff:ff:ff:ff:ff
4: wwp0s20u4: <BROADCAST,MULTICAST,NOARP> mtu 1428 qdisc noop state DOWN mode DEFAULT group default qlen 1000
    link/ether 22:c7:32:b6:87:8a brd ff:ff:ff:ff:ff:ff

[marko@arch ~]$ lsmod | grep wl
iwlmvm                262144  0
mac80211              655360  1 iwlmvm
iwlwifi               184320  1 iwlmvm
cfg80211              495616  3 iwlwifi,mac80211,iwlmvm
led_class              16384  3 iwlmvm,thinkpad_acpi,input_leds

[marko@arch ~]$ lspci | grep -i net
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (3) I218-LM (rev 03)
03:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)

[marko@arch ~]$ journalctl -xe
heinä 21 23:34:30 arch org.gtk.vfs.Daemon[443]: ** (process:885): WARNING **: send_done_cb: No such interface 'org.gtk.vfs.Enumerato
heinä 21 23:34:30 arch systemd[1]: Starting Hostname Service...
-- Subject: Unit systemd-hostnamed.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit systemd-hostnamed.service has begun starting up.
heinä 21 23:34:30 arch dbus[273]: [system] Successfully activated service 'org.freedesktop.hostname1'
heinä 21 23:34:30 arch systemd[1]: Started Hostname Service.
-- Subject: Unit systemd-hostnamed.service has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit systemd-hostnamed.service has finished starting up.
-- 
-- The start-up result is done.
heinä 21 23:34:36 arch zeitgeist-datahub.desktop[732]: ** (zeitgeist-datahub:732): WARNING **: zeitgeist-datahub.vala:209: Error dur
heinä 21 23:34:58 arch sudo[911]:    marko : TTY=pts/0 ; PWD=/home/marko ; USER=root ; COMMAND=/usr/bin/wvdial
heinä 21 23:34:58 arch sudo[911]: pam_unix(sudo:session): session opened for user root by (uid=0)
heinä 21 23:35:10 arch sudo[911]: pam_unix(sudo:session): session closed for user root
heinä 21 23:35:32 arch sudo[917]:    marko : TTY=pts/0 ; PWD=/home/marko ; USER=root ; COMMAND=/usr/bin/wvdial
heinä 21 23:35:32 arch sudo[917]: pam_unix(sudo:session): session opened for user root by (uid=0)
heinä 21 23:35:42 arch sudo[917]: pam_unix(sudo:session): session closed for user root

Thank you for your help!

Starfish · 2016-07-22 09:39:52

I am a little confused right now.
So you have your sierra wireless router that is successfully connecting to the internet, since it works with windows.
There are now two possibilities to connect the computer with this router, through ethernet (hence a cable) or wirelessly. Both network controllers are available in your machine as you can see in the lspci output.
ip link tells you that you have two wireless and one ethernet interface which are all down (DOWN mode), so obviously you are disconnected from the internet.
Your lsmod looks like the appropriate wireless driver is loaded, so now it's all just about a little configuration.
I think you need to work yourself through this https://wiki.archlinux.org/index.php/Ne … figuration or this https://wiki.archlinux.org/index.php/Wi … figuration

Last edited by Starfish (2016-07-22 09:41:14)

alex.theoto · 2016-07-22 09:55:57

It's gsm modem.

Arch Linux

#1 2016-07-21 12:23:53

Sierra Wireless not responding

#2 2016-07-21 17:49:41

Re: Sierra Wireless not responding

#3 2016-07-21 19:18:35

Re: Sierra Wireless not responding

#4 2016-07-21 21:17:27

Re: Sierra Wireless not responding

#5 2016-07-22 09:39:52

Re: Sierra Wireless not responding

#6 2016-07-22 09:55:57

Re: Sierra Wireless not responding

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