Dell XPS 13 9350 Late 2015

frank604 · 2016-09-28 16:12:50

@odin,im on my phone so I'll be brief.
Here's a good place to start reading https://www.google.ca/url?sa=t&source=w … 3yu6EkslRg

Then just google around for more specific details. Simply put, you don't need the package xf86 video Intel to utilize the Intel driver. It is already in the kernel.

I am on the 8g ram and I don't suspend to disk. However, I do notice that my cached/used ram was spiking. My swap file onlygets used about 12M to 100M.

Either way, these two changes brought stability or at least no more hangs and freezes for some unknown change. Also these might not help you the same as I don't have a xps 15 and an nvidia card to deal with. *shrug

bkuri · 2016-09-28 17:55:06

So I woke my xps13 9350 from suspend today and my touchpad stopped working. It was working fine before I closed the lid. Here's the stuff I've tried so far:

1. Updated my kernel to the latest stable version (4.7.5-1-ARCH) and rebooted but still nothing.
2. Went to the BIOS screen and the pointer works fine there. I re-enabled the touchscreen and that works fine too.
3. I ran `libinput-debug-events --verbose` and it seems that the touchpad isn't even being listed: https://yadi.sk/i/DXBDaJV6vra9P
4. My journalctl output does show something about synaptics not being initialized, but I don't think that's related since I don't even have the synaptics driver installed: https://yadi.sk/i/Y1XTyzrgvrbLB

I would really appreciate some help with this, since I'm currently stuck at work with no access to an external mouse and the touchscreen isn't helping out a whole lot.

Thanks in advance!

EDIT: Here's a link to the thread in the Newbie Corner: https://bbs.archlinux.org/viewtopic.php … 4#p1657374

Last edited by bkuri (2016-09-28 20:43:52)

frank604 · 2016-09-28 19:56:07

@bkuri this seems to be a one off issue. Please open a thread in newbie corner and edit your post here with the link to it. This will increase exposure of your issue.

bkuri · 2016-09-28 20:34:14

@frank604 done; thanks!

OdinEidolon · 2016-10-01 07:07:02

frank604 wrote:

@odin,im on my phone so I'll be brief.
Here's a good place to start reading https://www.google.ca/url?sa=t&source=w … 3yu6EkslRg
Then just google around for more specific details. Simply put, you don't need the package xf86 video Intel to utilize the Intel driver. It is already in the kernel.
I am on the 8g ram and I don't suspend to disk. However, I do notice that my cached/used ram was spiking. My swap file onlygets used about 12M to 100M.
Either way, these two changes brought stability or at least no more hangs and freezes for some unknown change. Also these might not help you the same as I don't have a xps 15 and an nvidia card to deal with. *shrug

Thank you!
I will try and report back.

amatika · 2016-10-01 13:36:50

Hi guys, my wifi (Network controller: Broadcom Corporation BCM4350 802.11ac Wireless Network Adapter (rev 08))
not work anymore. Seems it won't load the firmware. It used to work but have been gone broken out of the blue.
Have no glue how to solve this. Any input would be appreciated.

Errors on log:

Oct 01 16:25:52 archer kernel: acpi PNP0C0B:00: Failed to set initial power state
Oct 01 16:25:52 archer kernel: acpi PNP0C0B:01: Failed to set initial power state
Oct 01 16:25:52 archer kernel: acpi PNP0C0B:02: Failed to set initial power state
Oct 01 16:25:52 archer kernel: acpi PNP0C0B:03: Failed to set initial power state
Oct 01 16:25:52 archer kernel: acpi PNP0C0B:04: Failed to set initial power state
Oct 01 16:25:53 archer NetworkManager[332]: <error> [1475328353.5634] dispatcher: could not get dispatcher proxy! Error calling StartSer
Oct 01 16:25:55 archer kernel: brcmfmac: brcmf_c_preinit_dcmds: Firmware version = wl0: Oct 22 2015 06:16:26 version 7.35.180.119 (r5945
Oct 01 16:25:55 archer kernel: brcmfmac: brcmf_cfg80211_reg_notifier: not a ISO3166 code (0x30 0x30)/
Oct 01 16:25:55 archer kernel: brcmfmac: brcmf_p2p_create_p2pdev: set p2p_disc error

Last edited by amatika (2016-10-01 13:40:43)

davidgf · 2016-10-02 17:08:56

Hey amatika, is the card showing up when you do an lscpi?
In my case I get "3a:00.0 Network controller: Broadcom Limited BCM4350 802.11ac Wireless Network Adapter (rev 08)"

It happened to me a while ago that my card wouldn't even show up at lspci and the only way I managed to get that fixed was firware upgrade. It happened out of the blue as well

If it shows up in lspci make sure the fw is ok, I don't know which binary is it, so just in case:

[david@linux ~]$ sha1sum /usr/lib/firmware/brcm/brcmfmac4350-pcie.bin
bdf3e60b95433d977e051ddd77756847e197631d  /usr/lib/firmware/brcm/brcmfmac4350-pcie.bin
[david@linux ~]$ sha1sum /usr/lib/firmware/brcm/brcmfmac4350c2-pcie.bin 
d5716f198225036973acc8d02bf381db484694e3  /usr/lib/firmware/brcm/brcmfmac4350c2-pcie.bin

Hope it helps!

davidgf · 2016-10-02 19:02:51

Hey guys, I cannot see the bluetooth device in my freshly installed intel 8260, I guess I'm missing some firmware file, which one are you guys using?

[   10.819142] Bluetooth: Core ver 2.21
[   10.819152] Bluetooth: HCI device and connection manager initialized
[   10.819155] Bluetooth: HCI socket layer initialized
[   10.819157] Bluetooth: L2CAP socket layer initialized
[   10.819161] Bluetooth: SCO socket layer initialized
[   10.834204] Bluetooth: HCI UART driver ver 2.3
[   10.834205] Bluetooth: HCI UART protocol H4 registered
[   10.834206] Bluetooth: HCI UART protocol BCSP registered
[   10.834206] Bluetooth: HCI UART protocol LL registered
[   10.834207] Bluetooth: HCI UART protocol ATH3K registered
[   10.834207] Bluetooth: HCI UART protocol Three-wire (H5) registered
[   10.834236] Bluetooth: HCI UART protocol Intel registered
[   10.834245] Bluetooth: HCI UART protocol BCM registered
[   10.834245] Bluetooth: HCI UART protocol QCA registered
[   10.834246] Bluetooth: HCI UART protocol AG6XX registered
[   11.102371] iwlwifi 0000:3a:00.0: Direct firmware load for iwlwifi-8000C-24.ucode failed with error -2
[   11.102423] iwlwifi 0000:3a:00.0: Direct firmware load for iwlwifi-8000C-23.ucode failed with error -2
[   11.117772] iwlwifi 0000:3a:00.0: loaded firmware version 22.361476.0 op_mode iwlmvm
[   11.988016] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
[   11.990022] Bluetooth: hci0: Device revision is 4
[   11.990025] Bluetooth: hci0: Secure boot is enabled
[   11.990028] Bluetooth: hci0: OTP lock is disabled
[   11.990031] Bluetooth: hci0: API lock is disabled
[   11.990033] Bluetooth: hci0: Debug lock is disabled
[   11.990038] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[   11.990304] bluetooth hci0: Direct firmware load for intel/ibt-11-4.sfi failed with error -2
[   11.990315] Bluetooth: hci0: Failed to load Intel firmware file (-2)
[   12.370039] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   12.370040] Bluetooth: BNEP filters: protocol multicast
[   12.370043] Bluetooth: BNEP socket layer initialized

jewetux · 2016-10-02 21:17:28

It should be ibt-11-5.sfi (and the corresponding ddc file).
Maybe this helps: Bluetooth Issues on a Supported Chip

amatika · 2016-10-03 14:23:12

@davidgf Thanks for reply.

I cloned the last files from here git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
Copied brcmfmac4350c2-pcie.bin and brcmfmac4350-pcie.bin into /usr/lib/firmware/brcm

Unfortunately the problem still persist.

Interestingly the error log still reports the same firmware version even after the update.

Oct 03 17:10:14 archer kernel: brcmfmac: brcmf_c_preinit_dcmds: Firmware version = wl0: Oct 22 2015 06:16:26 version 7.35.180.119 >

jewetux · 2016-10-03 19:09:43

It sounds you got in touche with the new "random mac address scan feature" introduced in NetworkManager 1.4.
Have a look at XPS 15 thread.
You can disable the option in nm conf file or disable your AP mac filter.

If it is not helpful please open a new thread and post full logs and all relevant conf files.

Last edited by jewetux (2016-10-03 21:18:50)

frank604 · 2016-10-04 22:50:04

This is official! I'll be moving over to the 9360. Wife needs a computer and shit rolls down hill so she'll get the 9350. Here's a product description.

Item Number Item Description Quantity
210-AJJH XPS13 MLK 1 $xxxxxx
340-AAMU US PowerCord 2.5A 1M C5 E5 1
340-AGIK SERI Guide (ENG/FR/DUT) 1
370-ACTJ 16GB On-Board Memory 1
400-ANKY 512G PCIe SSD 1
490-BDFO Intel(R) HD Graphics 1
555-BCRM Killer 1535 2x2 AC + BT 4.1 1
555-BDEV N1535 Killer Wireless Driver 1
580-AFNU Backlit Keyboard, English 1
619-AHCY W10H-HE 64 ENG WW 1
801-1596 HW WRTY,XPSNB1MIM2 1
801-1601 ACC DAM,XPSNB1MIM2,1YR 1
803-1629 PRS NBD OS,XPSNB1MIM2,1YR 1
803-1647 PRS TECH SPT,XPSNB1MIM2,1YR 1
320-BCDJ Silver 1
332-0550 Non-retail Order 1
332-1530 Non-retail Order 1
338-BJVG Intel Core i7-7500U, 16GB,1705 1
340-ACQQ Not Included 1
340-BIWO Plmat(Eng,Fren,BPor,Spn,Dut)Win10Ubuntu 1
340-BJLM Direct Shipping Material 1
389-BLST Intel Core i7 Label 1
391-BCUP 13.3 in QHD+ touch disp, Silver 1
450-ABEN 45W 1
451-BBXF Battery 1
525-0036 McAfee XPS Live 12 Month Subscription 1
631-ABDI Systems Managment SW 1
658-BCCO McAfee(R) 30day Trial 1
658-BCSB MS Office Trial, MUI 1
658-BCUJ Addl SW,XPS,SMOD,Win10,US/CAN 1
817-BBBP None Included 1
998-CCYY Fixed Hardware Configuration 1

ewaller · 2016-10-04 22:56:20

frank604 wrote:

This is official! I'll be moving over to the 9360. Wife needs a computer and shit rolls down hill so she'll get the 9350.

I'm confused, *you* get the new computer? Wow.

frank604 · 2016-10-04 23:27:36

ewaller wrote:

frank604 wrote:
This is official! I'll be moving over to the 9360. Wife needs a computer and shit rolls down hill so she'll get the 9350.
I'm confused, *you* get the new computer? Wow.

Haha. In my family, my hand-me-downs go to wife. Wife's hand-me-down goes to my mum. It just works™
Wife is happy as long as she has an iphone and any computer that can do photoshop/video editing (she is into social media). Mum is happy as long as her photos and music can be accessed. Everyone profits!

Last edited by frank604 (2016-10-04 23:30:05)

davidgf · 2016-10-05 20:02:32

Hey jewetux,

I do have all the services and kernel modules it's a FW issue. I do have /lib/firmware/intel/ibt-11-5.sfi and /lib/firmware/intel/ibt-11-5.ddc
Strangely dmesg keeps saying:

[ 14.037638] bluetooth hci0: Direct firmware load for intel/ibt-11-4.sfi failed with error -2

He's looking for a wrong version of it! Any idea on how to fix it or where it is picking the version from?
Thanks man!

Edit: anyone with a 8260 can please grep dmesg for "Device revision is" ? I got a 4 there but it seems you guys have revision 5? Thanks again!

Last edited by davidgf (2016-10-05 20:12:43)

davidgf · 2016-10-05 20:40:53

I think I have a very weird module. Try to google this:

3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 41)

There is nothing out there! Everybody seems to have a rev 3a!

halka · 2016-10-06 08:55:07

davidgf wrote:

Edit: anyone with a 8260 can please grep dmesg for "Device revision is" ? I got a 4 there but it seems you guys have revision 5? Thanks again!

3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)
...
Bluetooth: hci0: Device revision is 5

(broadcom replacement, don't have dev edition XPS)

Last edited by halka (2016-10-06 08:57:32)

vtrac · 2016-10-06 13:59:30

davidgf wrote:

I think I have a very weird module. Try to google this:
3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 41)
There is nothing out there! Everybody seems to have a rev 3a!

Mine:

3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)

rgzfxf6bhu · 2016-10-06 15:14:49

I have the developers edition.

Did you check dmesg or lspci? Because for me the output is different!?

lspci | grep 8260
3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)

dmesg | grep 8260
[    1.713026] iwlwifi 0000:3a:00.0: Detected Intel(R) Dual Band Wireless AC 8260, REV=0x208

Edit:
And yes I also get the Bluetooth: hci0: Device revision is 5.

Last edited by rgzfxf6bhu (2016-10-06 15:16:38)

rgzfxf6bhu · 2016-10-06 15:24:17

Can someone post their iwlwifi parameters?

grep [[:alnum:]] /sys/module/iwlwifi/parameters/*

davidgf · 2016-10-06 16:37:37

Ok cool, I contacted someone at Intel, and it seems I've got a very weird wireless board. The guy seem puzzled for me to have that.
I'm pretty sure I have a testing module of some sort. I'll try to ping people there just out of curiosity, since I used to work there.
And no, the firmware for revision 5 doenst work on rev4 although wireless works just great!

rgzfxf6bhu · 2016-10-07 13:55:27

Well still out of curiosity, can someone with a Intel card 8260 post their:

lspci | grep 8260
------------------------------
3a:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)

and

dmesg | grep 8260
------------------------------
[    1.713026] iwlwifi 0000:3a:00.0: Detected Intel(R) Dual Band Wireless AC 8260, REV=0x208

and

grep [[:alnum:]] /sys/module/iwlwifi/parameters/*
------------------------------
/sys/module/iwlwifi/parameters/11n_disable:0
/sys/module/iwlwifi/parameters/amsdu_size:0
/sys/module/iwlwifi/parameters/antenna_coupling:0
/sys/module/iwlwifi/parameters/bt_coex_active:Y
/sys/module/iwlwifi/parameters/d0i3_disable:Y
/sys/module/iwlwifi/parameters/d0i3_timeout:1000
/sys/module/iwlwifi/parameters/disable_11ac:N
/sys/module/iwlwifi/parameters/fw_monitor:N
/sys/module/iwlwifi/parameters/fw_restart:Y
/sys/module/iwlwifi/parameters/lar_disable:N
/sys/module/iwlwifi/parameters/led_mode:0
/sys/module/iwlwifi/parameters/nvm_file:(null)
/sys/module/iwlwifi/parameters/power_level:0
/sys/module/iwlwifi/parameters/power_save:N
/sys/module/iwlwifi/parameters/swcrypto:0
/sys/module/iwlwifi/parameters/uapsd_disable:3

Last edited by rgzfxf6bhu (2016-10-07 13:55:57)

davidgf · 2016-10-07 19:53:41

Ahhhhh!!!! LOOK! I have a debug option!

[root@linux-1 ]avid]# grep [[:alnum:]] /sys/module/iwlwifi/parameters/*
/sys/module/iwlwifi/parameters/11n_disable:0
/sys/module/iwlwifi/parameters/amsdu_size:0
/sys/module/iwlwifi/parameters/antenna_coupling:0
/sys/module/iwlwifi/parameters/bt_coex_active:Y
/sys/module/iwlwifi/parameters/d0i3_disable:Y
/sys/module/iwlwifi/parameters/d0i3_timeout:1000
/sys/module/iwlwifi/parameters/debug:0
/sys/module/iwlwifi/parameters/disable_11ac:N
/sys/module/iwlwifi/parameters/fw_monitor:N
/sys/module/iwlwifi/parameters/fw_restart:Y
/sys/module/iwlwifi/parameters/lar_disable:N
/sys/module/iwlwifi/parameters/led_mode:0
/sys/module/iwlwifi/parameters/nvm_file:(null)
/sys/module/iwlwifi/parameters/power_level:0
/sys/module/iwlwifi/parameters/power_save:N
/sys/module/iwlwifi/parameters/swcrypto:0
/sys/module/iwlwifi/parameters/uapsd_disable:3

Enabling debug, (echo 1 > debug) makes dmesg spit lots of info, specially when connecting/disconnecting

Last edited by davidgf (2016-10-07 21:29:34)

davidgf · 2016-10-08 00:35:16

Can someone run "hcitool cmd 3f 05" and paste his/her log?
And/or run btmon as root and reset your BT card like this:
echo 0 > /sys/bus/usb/devices/usb1/1-3/authorized
echo 1 > /sys/bus/usb/devices/usb1/1-3/authorized

Make sure to use the right BT USB port (mine is 1-3)

SupaHotFireee · 2016-10-11 03:30:39

Hey guys! I'm having a problem with a USB type c hub that I purchased. I purchased the one someone mention earlier in this thread https://www.amazon.com/Kensington-Unive … +usb+c+hub. It will power my laptop, add multiple usb ports, and work as headphone output just fine, but I cant seem to get it to work with my external display. This is my output of xrandr:

eDP-1 connected primary 3200x1800+0+0 (normal left inverted right x axis y axis) 294mm x 165mm
3200x1800 59.98*+ 47.99
2048x1536 60.00
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
1600x1200 60.00
1400x1050 59.98
1280x1024 60.02
1280x960 60.00
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
800x600 60.00 60.32 56.25
700x525 59.98
640x512 60.02
640x480 60.00 59.94
512x384 60.00
400x300 60.32 56.34
320x240 60.05
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)

I've tried to use

xrandr --output eDP-1 --auto --output HDMI-1 --auto --right-of HDMI-1

and

xrandr --output eDP-1 --auto --output HDMI-2 --auto --right-of HDMI-2

, but neither are working.
This is my output of

get-edid

This is read-edid version 3.0.2. Prepare for some fun.
Attempting to use i2c interface
Looks like no busses have an EDID. Sorry!
Attempting to use the classical VBE interface
Illegal instruction

Any ideas?

Arch Linux

#1001 2016-09-28 16:12:50

Re: Dell XPS 13 9350 Late 2015

#1002 2016-09-28 17:55:06

Re: Dell XPS 13 9350 Late 2015

#1003 2016-09-28 19:56:07

Re: Dell XPS 13 9350 Late 2015

#1004 2016-09-28 20:34:14

Re: Dell XPS 13 9350 Late 2015

#1005 2016-10-01 07:07:02

Re: Dell XPS 13 9350 Late 2015

#1006 2016-10-01 13:36:50

Re: Dell XPS 13 9350 Late 2015

#1007 2016-10-02 17:08:56

Re: Dell XPS 13 9350 Late 2015

#1008 2016-10-02 19:02:51

Re: Dell XPS 13 9350 Late 2015

#1009 2016-10-02 21:17:28

Re: Dell XPS 13 9350 Late 2015

#1010 2016-10-03 14:23:12

Re: Dell XPS 13 9350 Late 2015

#1011 2016-10-03 19:09:43

Re: Dell XPS 13 9350 Late 2015

#1012 2016-10-04 22:50:04

Re: Dell XPS 13 9350 Late 2015

#1013 2016-10-04 22:56:20

Re: Dell XPS 13 9350 Late 2015

#1014 2016-10-04 23:27:36

Re: Dell XPS 13 9350 Late 2015

#1015 2016-10-05 20:02:32

Re: Dell XPS 13 9350 Late 2015

#1016 2016-10-05 20:40:53

Re: Dell XPS 13 9350 Late 2015

#1017 2016-10-06 08:55:07

Re: Dell XPS 13 9350 Late 2015

#1018 2016-10-06 13:59:30

Re: Dell XPS 13 9350 Late 2015

#1019 2016-10-06 15:14:49

Re: Dell XPS 13 9350 Late 2015

#1020 2016-10-06 15:24:17

Re: Dell XPS 13 9350 Late 2015

#1021 2016-10-06 16:37:37

Re: Dell XPS 13 9350 Late 2015

#1022 2016-10-07 13:55:27

Re: Dell XPS 13 9350 Late 2015

#1023 2016-10-07 19:53:41

Re: Dell XPS 13 9350 Late 2015

#1024 2016-10-08 00:35:16

Re: Dell XPS 13 9350 Late 2015

#1025 2016-10-11 03:30:39

Re: Dell XPS 13 9350 Late 2015

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