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#1 2016-10-10 04:28:19

robby
Member
Registered: 2016-08-07
Posts: 69

VPN Connected, yet can not go online.

I have successfully configured my Cyberghst VPN with this guide https://support.cyberghostvpn.com/index … -for-linux
Everything appears to work fine. Network manager works nicely as well. Unfortunatly, after I get the confirmation that my VPN has connected, Mozilla Firefox will not connect to the internet. I am seeking some information as to what log files I should post. I do not know what logs I should be checking to resolve this issue. If anyone could point me in the right direction that would be helpful. Thank you.

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#2 2016-10-10 05:01:24

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: VPN Connected, yet can not go online.

Is it only Firefox that is giving trouble?

Post the output of

ip route

before and after connecting to the VPN.

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#3 2016-10-11 01:42:17

robby
Member
Registered: 2016-08-07
Posts: 69

Re: VPN Connected, yet can not go online.

Thank you for the reply, and no the problem is not just with Firefox. No software is able to connect to the internet when the VPN is enabled.
ip route without VPN

default via 192.168.1.1 dev wlp2s0  proto static  metric 600 
192.168.1.0/24 dev wlp2s0  proto kernel  scope link  src 192.168.1.15  metric 600 

ip route with VPN

default dev tap0  proto static  scope link  metric 50 
default via 192.168.1.1 dev wlp2s0  proto static  metric 600 
10.129.10.54 dev tap0  proto kernel  scope link  src 10.129.10.54  metric 50 
162.219.176.43 via 192.168.1.1 dev wlp2s0  proto static  metric 600 
192.168.1.0/24 dev wlp2s0  proto kernel  scope link  src 192.168.1.15  metric 600 
192.168.1.1 dev wlp2s0  proto static  scope link  metric 600 

Last edited by robby (2016-10-11 01:43:18)

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#4 2016-10-12 18:57:48

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: VPN Connected, yet can not go online.

Have you got a firewall in operation that is stopping packets getting through the newly created VPN interface?

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#5 2016-10-17 15:34:04

robby
Member
Registered: 2016-08-07
Posts: 69

Re: VPN Connected, yet can not go online.

paulkerry wrote:

Have you got a firewall in operation that is stopping packets getting through the newly created VPN interface?

Good question. Not sure. I don't have a firewall on my computer right now, but is it possible that my university is stopping the connection? How could I check if my Univeristies firewall is stoppng my VPN from connecting?

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#6 2016-10-31 15:06:35

robby
Member
Registered: 2016-08-07
Posts: 69

Re: VPN Connected, yet can not go online.

I still have not had any luck trying to get this VPN to work properly. Also, I am still unclear as to what logs I should be checking for further information.

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#7 2016-11-02 18:10:40

robby
Member
Registered: 2016-08-07
Posts: 69

Re: VPN Connected, yet can not go online.

So, every morning I attempt to connect  to my VPN, and this morning it seemed to work! However, the connection shortly disconnected. Once again, no clue what is preventing me from accessing my VPN. Everything is correctly configured. I am just wondering if anyone knew what logs I could post so I could better understand my issue. Thank you to anyone willing to help me out.

Last edited by robby (2016-11-07 15:23:16)

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#8 2016-11-02 18:15:52

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: VPN Connected, yet can not go online.

Instead of using NetworkManager, try connecting manually through the command line. It should give you all the connection related logs that you need.

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#9 2016-11-02 20:08:30

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: VPN Connected, yet can not go online.

Confirm if you have to use fragment and/or mssfix in openvpn's configuration file and if so which value you should use.


R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K

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