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After install firefox from repository, everything seem fine but the only thing is I can't access to any *.mozilla.org website but google chrome can. Anyone know a solution?
Last edited by vietphi (2017-02-04 09:59:54)
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Have you tried refreshing your Firefox profile and starting with a clean slate? I can't reproduce your problem either.
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I just make a new install. Eventually, I delete and created a new profile but still not work. Currently, I can't install any addon or access any *.mozilla.org site with firefox, Google chrome work.
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What is displayed when you attempt to access the mozilla subdomains?
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What is displayed when you attempt to access the mozilla subdomains?
I got this
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Did you modify "/etc/hosts"? And is it set up correctly to begin with?
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Did you modify "/etc/hosts"? And is it set up correctly to begin with?
only firefox has this problem, google chrome is fine on the same computer
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ping www.mozilla.org
dig www.mozilla.org
dig @8.8.8.8 www.mozilla.org
cat /etc/resolv.conf
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headkase wrote:Did you modify "/etc/hosts"? And is it set up correctly to begin with?
only firefox has this problem, google chrome is fine on the same computer
That did not answer the question. A misconfigured hosts file can have all sorts of strange effects.
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I just noticed that this is only happen at my work network and only my computer with arch linux installed have this problem. So what I can do? My hosts file?
ping www.mozilla.org -> Name or service not known.
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cat /etc/resolv.conf
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cat /etc/resolv.conf
nameserver 192.168.0.1
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Your router?
Try replacing it with googles DNS server:
nameserver 8.8.8.8
This change is NOT permanent.
If things work, the DNS server behind 192.168.0.1 is bonkers. It'll likely not be some bind server but forward another server (in case it's your router) - you'll have to look up the config on the device behind 192.168.0.1
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Hi,
The problem comes from a new config entry that can be disabled through about:config:
(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.
(2) In the search box above the list, type or paste spd and pause while the list is filtered
(3) Double-click the network.http.spdy.enabled.http2 preference to switch the value from true to false
source: https://support.mozilla.org/en-US/questions/1136120
Personally, i have trouble with strawpoll.me that works on firefox-50.0.2-1 but does not on firefox-51.0.1-1 even with a brand new profile.
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since ping doesn't work for him either, there's probably more to it.
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Did changing the nameserver solve the problem?
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Your router?
Try replacing it with googles DNS server:nameserver 8.8.8.8
This change is NOT permanent.
If things work, the DNS server behind 192.168.0.1 is bonkers. It'll likely not be some bind server but forward another server (in case it's your router) - you'll have to look up the config on the device behind 192.168.0.1
The problem comes from a new config entry that can be disabled through about:config:
(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.
(2) In the search box above the list, type or paste spd and pause while the list is filtered
(3) Double-click the network.http.spdy.enabled.http2 preference to switch the value from true to falsesource: https://support.mozilla.org/en-US/questions/1136120
Personally, i have trouble with strawpoll.me that works on firefox-50.0.2-1 but does not on firefox-51.0.1-1 even with a brand new profile.
Neither of this works. So what to look for in the config if the problem is behind the roter 192.168.0.1?
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this is so strange with only my laptop with archlinux install has this problem in the network, other window computers didn't have any related issues.
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Did you edit /etc/resolv.conf to *only* contain
nameserver 8.8.8.8
If that doesn't allow you to ping the server, I frankly don't know, but you didn't provide results of
dig www.mozilla.org
dig @8.8.8.8 www.mozilla.org
dig @192.168.0.1 www.mozilla.org
Usually I'd say you live in a location with restricted internet, but you say it works from other systems.
Oh and: "only happen at my work network " - did you contact your IT service on the matter?
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vietphi, you still haven't answered part of seth's question from above: - aah, ninja'd
dig www.mozilla.org dig @8.8.8.8 www.mozilla.org
Apart from that, what happens if you try to ping, dig/drill, access mozilla.org (without the www)?
Last edited by ayekat (2017-01-30 08:22:17)
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dig @192.168.0.1 www.mozilla.org
; <<>> DiG 9.11.0-P2 <<>> @192.168.0.1 www.mozilla.org
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40292
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 5, ADDITIONAL: 11
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;www.mozilla.org. IN A
;; ANSWER SECTION:
www.mozilla.org. 38 IN CNAME www.mozilla.org.cdn.cloudflare.net.
www.mozilla.org.cdn.cloudflare.net. 59 IN A 104.16.41.2
www.mozilla.org.cdn.cloudflare.net. 59 IN A 104.16.40.2
;; AUTHORITY SECTION:
cloudflare.net. 30951 IN NS ns1.cloudflare.net.
cloudflare.net. 30951 IN NS ns4.cloudflare.net.
cloudflare.net. 30951 IN NS ns3.cloudflare.net.
cloudflare.net. 30951 IN NS ns2.cloudflare.net.
cloudflare.net. 30951 IN NS ns5.cloudflare.net.
;; ADDITIONAL SECTION:
ns1.cloudflare.net. 622 IN A 173.245.59.31
ns2.cloudflare.net. 150926 IN A 198.41.222.131
ns3.cloudflare.net. 160874 IN A 198.41.222.31
ns4.cloudflare.net. 720 IN A 198.41.223.131
ns5.cloudflare.net. 76 IN A 198.41.223.31
ns1.cloudflare.net. 99538 IN AAAA 2400:cb00:2049:1::adf5:3b1f
ns2.cloudflare.net. 75549 IN AAAA 2400:cb00:2049:1::c629:de83
ns3.cloudflare.net. 118314 IN AAAA 2400:cb00:2049:1::c629:de1f
ns4.cloudflare.net. 720 IN AAAA 2400:cb00:2049:1::c629:df83
ns5.cloudflare.net. 76 IN AAAA 2400:cb00:2049:1::c629:df1f
;; Query time: 99 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Tue Jan 31 14:20:11 ICT 2017
;; MSG SIZE rcvd: 434
dig @8.8.8.8 www.mozilla.org
; <<>> DiG 9.11.0-P2 <<>> @8.8.8.8 www.mozilla.org
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48254
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;www.mozilla.org. IN A
;; ANSWER SECTION:
www.mozilla.org. 34 IN CNAME www.mozilla.org.cdn.cloudflare.net.
www.mozilla.org.cdn.cloudflare.net. 259 IN A 104.16.41.2
www.mozilla.org.cdn.cloudflare.net. 259 IN A 104.16.40.2
;; Query time: 58 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Jan 31 14:15:35 ICT 2017
;; MSG SIZE rcvd: 124
this is the result
Last edited by vietphi (2017-01-31 07:21:18)
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vietphi, you still haven't answered part of seth's question from above:- aah, ninja'dseth wrote:dig www.mozilla.org dig @8.8.8.8 www.mozilla.org
Apart from that, what happens if you try to ping, dig/drill, access mozilla.org (without the www)?
dig @192.168.0.1 mozilla.org
; <<>> DiG 9.11.0-P2 <<>> @192.168.0.1 mozilla.org
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12216
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 5
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;mozilla.org. IN A
;; ANSWER SECTION:
mozilla.org. 33 IN A 63.245.215.20
;; AUTHORITY SECTION:
mozilla.org. 32317 IN NS ns7-66.akam.net.
mozilla.org. 32317 IN NS ns1-240.akam.net.
mozilla.org. 32317 IN NS ns5-65.akam.net.
mozilla.org. 32317 IN NS ns4-64.akam.net.
;; ADDITIONAL SECTION:
ns4-64.akam.net. 56811 IN A 84.53.139.64
ns5-65.akam.net. 171414 IN A 184.85.248.65
ns1-240.akam.net. 89039 IN A 193.108.91.240
ns1-240.akam.net. 118776 IN AAAA 2600:1401:2::f0
;; Query time: 96 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Tue Jan 31 14:18:30 ICT 2017
;; MSG SIZE rcvd: 225
ping mozilla.org
PING mozilla.org (63.245.215.20) 56(84) bytes of data.
64 bytes from bedrock-prod-zlb.vips.scl3.mozilla.com (63.245.215.20): icmp_seq=1 ttl=47 time=186 ms
64 bytes from bedrock-prod-zlb.vips.scl3.mozilla.com (63.245.215.20): icmp_seq=2 ttl=47 time=187 ms
64 bytes from bedrock-prod-zlb.vips.scl3.mozilla.com (63.245.215.20): icmp_seq=3 ttl=47 time=186 ms
64 bytes from bedrock-prod-zlb.vips.scl3.mozilla.com (63.245.215.20): icmp_seq=4 ttl=47 time=185 ms
64 bytes from bedrock-prod-zlb.vips.scl3.mozilla.com (63.245.215.20): icmp_seq=5 ttl=47 time=185 ms
64 bytes from bedrock-prod-zlb.vips.scl3.mozilla.com (63.245.215.20): icmp_seq=6 ttl=47 time=186 ms
^C
--- mozilla.org ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5001ms
rtt min/avg/max/mdev = 185.240/186.192/187.216/0.765 ms
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So you can ping mozilla.org, dig resolves www.mozilla.org fine (on your and googles DNS server) but you can still not "ping www.mozilla.org"??
Can you "ping -4 www.mozilla.org" resp. "ping -6 www.mozilla.org"?
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So you can ping mozilla.org, dig resolves www.mozilla.org fine (on your and googles DNS server) but you can still not "ping www.mozilla.org"??
Can you "ping -4 www.mozilla.org" resp. "ping -6 www.mozilla.org"?
the result is still the same "Name or service not known"
I found that I also can't access some others random websie, just in firefox(Google Chrome is perfectly fine) such as: i3wm.org
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