[SOLVED] Steam - Company of Heroes 2 does not start

Y33 · 2017-09-13 12:39:20

Hi,

I have installed Company of Heroes 2 using Steam. When I press the play button on my Steam library, the game does not start.

If I start Steam from a terminal to see what it has to say, I get the following output when running Company of Heroes 2:

GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to Starting with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to SynchronizingCloud with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp waiting for user response to CreatingProcess ""
GameAction[AppID 231430, ActionID 4] : LaunchApp continues with user response "CreatingProcess"
Opted-in Controller Mask: 0
Game update: AppID 231430 "Company of Heroes 2", ProcID 1134, IP 0.0.0.0:0
>>> Adding process 1134 for game ID 231430
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to WaitingGameWindow with ""
ERROR: ld.so: object '/home/XXX/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/XXX/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 1136 != 1135, skipping destruction (fork without exec?)
pid 1137 != 1135, skipping destruction (fork without exec?)
pid 1139 != 1135, skipping destruction (fork without exec?)
pid 1140 != 1135, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/XXX/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/home/XXX/.local/share/Steam/steamapps/common/Company of Heroes 2/bin/CompanyOfHeroes2: error while loading shared libraries: libacml_mp.so: cannot open shared object file: No such file or directory
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to Completed with ""
>>> Adding process 1135 for game ID 231430
Game removed: AppID 231430 "Company of Heroes 2", ProcID 1134
No cached sticky mapping in ActivateActionSet.

I have checked the Steam directories and the file libacml_mp.so exists. Is it a problem of 32/64 bits? Does anyone have an idea to fix it? If you need more informations, ask me.

Thanks in advance !

Notes:

I am running a 64 bits computer.
I am using Bumblebee.
I have installed this game two day ago to test it and it worked. It was on Arch Linux too, and on the same computer. I have re-installed Arch but it does not work anymore.
I have other games installed on my computer which run perfectly: Counter Strike Source and Total War Shogun 2.
When the game worked, two days ago, Total War Shogun 2 was not installed.

Last edited by Y33 (2017-09-13 17:36:39)

V1del · 2017-09-13 12:44:51

Same symptoms likely same cause and same resolution as https://bbs.archlinux.org/viewtopic.php?id=229830

hme · 2017-09-13 14:55:03

Same issue, fixed by doing both:

LD_LIBRARY_PATH="path_to_steam/steamapps/common/Company of Heroes 2/lib/x86_64" %command%
In launch options for the game, AND

ln -s /usr/lib/libpcre.so path_to_steam/steamapps/common/Company\ of\ Heroes\ 2/lib/x86_64/libpcre.so.3
as stated in the steamgames arch wiki

I am however on AMD/Mesa...

Last edited by hme (2017-09-13 14:55:47)

V1del · 2017-09-13 15:46:59

It doesn't matter which graphics card you use, this is a problem with the shipped libraries and the way the linker tries to find them, maybe an issue with the glibc 2.26 bump.

Y33 · 2017-09-13 17:35:23

V1del wrote:

Same symptoms likely same cause and same resolution as https://bbs.archlinux.org/viewtopic.php?id=229830

The solution unlocked the problem. It did not work directly after it. I had to install some libraries but now it's fine.

Thanks a lot!

Foucault · 2017-09-13 18:20:37

Y33 wrote:

V1del wrote:
Same symptoms likely same cause and same resolution as https://bbs.archlinux.org/viewtopic.php?id=229830
The solution unlocked the problem. It did not work directly after it. I had to install some libraries but now it's fine.
Thanks a lot!

Could you please tell us which packages you installed? This would be useful for users that have similar problems in the future

Arch Linux

#1 2017-09-13 12:39:20

[SOLVED] Steam - Company of Heroes 2 does not start

#2 2017-09-13 12:44:51

Re: [SOLVED] Steam - Company of Heroes 2 does not start

#3 2017-09-13 14:55:03

Re: [SOLVED] Steam - Company of Heroes 2 does not start

#4 2017-09-13 15:46:59

Re: [SOLVED] Steam - Company of Heroes 2 does not start

#5 2017-09-13 17:35:23

Re: [SOLVED] Steam - Company of Heroes 2 does not start

#6 2017-09-13 18:20:37

Re: [SOLVED] Steam - Company of Heroes 2 does not start

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