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#1 2017-09-13 12:39:20

Y33
Member
Registered: 2017-09-13
Posts: 2

[SOLVED] Steam - Company of Heroes 2 does not start

Hi,

I have installed Company of Heroes 2 using Steam. When I press the play button on my Steam library, the game does not start.

If I start Steam from a terminal to see what it has to say, I get the following output when running Company of Heroes 2:

GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to Starting with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to SynchronizingCloud with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 231430, ActionID 4] : LaunchApp waiting for user response to CreatingProcess ""
GameAction[AppID 231430, ActionID 4] : LaunchApp continues with user response "CreatingProcess"
Opted-in Controller Mask: 0
Game update: AppID 231430 "Company of Heroes 2", ProcID 1134, IP 0.0.0.0:0
>>> Adding process 1134 for game ID 231430
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to WaitingGameWindow with ""
ERROR: ld.so: object '/home/XXX/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/XXX/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 1136 != 1135, skipping destruction (fork without exec?)
pid 1137 != 1135, skipping destruction (fork without exec?)
pid 1139 != 1135, skipping destruction (fork without exec?)
pid 1140 != 1135, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/XXX/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/home/XXX/.local/share/Steam/steamapps/common/Company of Heroes 2/bin/CompanyOfHeroes2: error while loading shared libraries: libacml_mp.so: cannot open shared object file: No such file or directory
GameAction [AppID 231430, ActionID 4] : LaunchApp changed task to Completed with ""
>>> Adding process 1135 for game ID 231430
Game removed: AppID 231430 "Company of Heroes 2", ProcID 1134
No cached sticky mapping in ActivateActionSet.

I have checked the Steam directories and the file libacml_mp.so exists. Is it a problem of 32/64 bits? Does anyone have an idea to fix it? If you need more informations, ask me.

Thanks in advance smile !

Notes:

  • I am running a 64 bits computer.

  • I am using Bumblebee.

  • I have installed this game two day ago to test it and it worked. It was on Arch Linux too, and on the same computer. I have re-installed Arch but it does not work anymore.

  • I have other games installed on my computer which run perfectly: Counter Strike Source and Total War Shogun 2.

  • When the game worked, two days ago, Total War Shogun 2 was not installed.

Last edited by Y33 (2017-09-13 17:36:39)

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#2 2017-09-13 12:44:51

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,428

Re: [SOLVED] Steam - Company of Heroes 2 does not start

Same symptoms likely same cause and same resolution as https://bbs.archlinux.org/viewtopic.php?id=229830

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#3 2017-09-13 14:55:03

hme
Member
Registered: 2016-11-04
Posts: 3

Re: [SOLVED] Steam - Company of Heroes 2 does not start

Same issue, fixed by doing both:

LD_LIBRARY_PATH="path_to_steam/steamapps/common/Company of Heroes 2/lib/x86_64" %command%
In launch options for the game, AND

ln -s /usr/lib/libpcre.so path_to_steam/steamapps/common/Company\ of\ Heroes\ 2/lib/x86_64/libpcre.so.3
as stated in the steamgames arch wiki

I am however on AMD/Mesa...

Last edited by hme (2017-09-13 14:55:47)

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#4 2017-09-13 15:46:59

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,428

Re: [SOLVED] Steam - Company of Heroes 2 does not start

It doesn't matter which graphics card you use, this is a problem with the shipped libraries and the way the linker tries to find them, maybe an issue with the glibc 2.26 bump.

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#5 2017-09-13 17:35:23

Y33
Member
Registered: 2017-09-13
Posts: 2

Re: [SOLVED] Steam - Company of Heroes 2 does not start

V1del wrote:

Same symptoms likely same cause and same resolution as https://bbs.archlinux.org/viewtopic.php?id=229830

The solution unlocked the problem. It did not work directly after it. I had to install some libraries but now it's fine.

Thanks a lot!

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#6 2017-09-13 18:20:37

Foucault
Member
From: Athens, Greece
Registered: 2010-04-06
Posts: 214

Re: [SOLVED] Steam - Company of Heroes 2 does not start

Y33 wrote:
V1del wrote:

Same symptoms likely same cause and same resolution as https://bbs.archlinux.org/viewtopic.php?id=229830

The solution unlocked the problem. It did not work directly after it. I had to install some libraries but now it's fine.

Thanks a lot!

Could you please tell us which packages you installed? This would be useful for users that have similar problems in the future

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