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#1 2017-10-27 07:10:34

Scriptor
Member
Registered: 2011-01-16
Posts: 144

[SOLVED] Skype sound issues (not with UI)

Hello,

I am having a similar problem than this topic. But I have pulseaudio-alsa installed, I have tried this solution and still nothing. I have installed skype from this package (latest version).

I would also like to add that when setting my speakers sound in skype in the settings  they are muted. And no matter what, even if I unmute them, when I go back into my settings, right after, they are mutted again. Concerning the microphone I don't know if that works (the only thing I can say is that it is permanently enabled).

My /etc/pulse/default is empty. My /etc/asound.conf is empty and so is my .asoundrc.

Thank you very much in advance.

Last edited by Scriptor (2017-10-28 09:36:46)

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#2 2017-10-27 07:24:47

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: [SOLVED] Skype sound issues (not with UI)

Moving to AUR Issues...

Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#3 2017-10-27 07:38:16

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 23,196

Re: [SOLVED] Skype sound issues (not with UI)

if your /etc/asound.conf is empty you either haven't installed pulseaudio-alsa or removed the file manually after the fact for some reason (or had a .pacnew file generated that you didn't replace the empty file with). Reinstall pulseaudio-alsa. If that doesn't fix it already try to record/play back/whatever in skype and post 

sudo fuser -v /dev/snd/*
pacmd list-cards
pacmd list-sink-inputs
pacmd list-source-outputs

Last edited by V1del (2017-10-27 07:46:30)

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#4 2017-10-27 08:10:20

Scriptor
Member
Registered: 2011-01-16
Posts: 144

Re: [SOLVED] Skype sound issues (not with UI)

Thank you for your answer.

So here is fuser -v /dev/snd/* :

                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  gdm         670 F.... pulseaudio
                     bigfoot    3430 F.... pulseaudio
/dev/snd/controlC1:  gdm         670 F.... pulseaudio
                     bigfoot    3430 F.... pulseaudio
/dev/snd/pcmC1D0p:   bigfoot    3430 F...m pulseaudio
/dev/snd/pcmC1D1p:   bigfoot    3503 F...m skypeforlinux
/dev/snd/pcmC1D2c:   bigfoot    3503 F...m skypeforlinux

here is pacmd list-cards :

2 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_00_03.0>
	driver: <module-alsa-card.c>
	owner module: 6
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel HDMI"
		alsa.long_card_name = "HDA Intel HDMI at 0xdfe34000 irq 44"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:03.0"
		sysfs.path = "/devices/pci0000:00/0000:00:03.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "0c0c"
		device.product.name = "Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Audio interne"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: output Digital Stereo (HDMI) (priority 5400, available: unknown)
		output:hdmi-stereo-extra1: output Digital Stereo (HDMI 2) (priority 5200, available: no)
		output:hdmi-surround-extra1: output Digital Surround 5.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-surround71-extra1: output Digital Surround 7.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-stereo-extra2: output Digital Stereo (HDMI 3) (priority 5200, available: no)
		output:hdmi-surround-extra2: output Digital Surround 5.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-surround71-extra2: output Digital Surround 7.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-stereo-extra3: output Digital Stereo (HDMI 4) (priority 5200, available: no)
		output:hdmi-surround-extra3: output Digital Surround 5.1 (HDMI 4) (priority 100, available: no)
		output:hdmi-surround71-extra3: output Digital Surround 7.1 (HDMI 4) (priority 100, available: no)
		off: Éteint (priority 0, available: unknown)
	active profile: <output:hdmi-stereo>
	sinks:
		alsa_output.pci-0000_00_03.0.hdmi-stereo/#0: Audio interne Digital Stereo (HDMI)
	sources:
		alsa_output.pci-0000_00_03.0.hdmi-stereo.monitor/#0: Monitor of Audio interne Digital Stereo (HDMI)
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
				device.product.name = "DELL U2515H"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 1
	name: <alsa_card.pci-0000_00_1b.0>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xdfe30000 irq 42"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "8ca0"
		device.product.name = "9 Series Chipset Family HD Audio Controller"
		device.form_factor = "internal"
		device.string = "1"
		device.description = "Audio interne"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Line in Stereo analog (priority 60, available: unknown)
		output:analog-stereo: output stereo analog (priority 6000, available: unknown)
		output:analog-stereo+input:analog-stereo: Duplex stereo analog (priority 6060, available: unknown)
		output:analog-surround-21: output Surround analog 2.1 (priority 800, available: unknown)
		output:analog-surround-21+input:analog-stereo: output Surround analog 2.1 + Entrée stereo analog (priority 860, available: unknown)
		output:analog-surround-40: output Surround analog 4.0 (priority 700, available: unknown)
		output:analog-surround-40+input:analog-stereo: output Surround analog 4.0 + Entrée stereo analog (priority 760, available: unknown)
		output:analog-surround-41: output Surround analog 4.1 (priority 800, available: unknown)
		output:analog-surround-41+input:analog-stereo: output Surround analog 4.1 + Entrée stereo analog (priority 860, available: unknown)
		output:analog-surround-50: output Surround analog 5.0 (priority 700, available: unknown)
		output:analog-surround-50+input:analog-stereo: output Surround analog 5.0 + Entrée stereo analog (priority 760, available: unknown)
		output:analog-surround-51: output Surround analog 5.1 (priority 800, available: unknown)
		output:analog-surround-51+input:analog-stereo: output Surround analog 5.1 + Entrée stereo analog (priority 860, available: unknown)
		output:analog-surround-71: output Analog Surround 7.1 (priority 700, available: unknown)
		output:analog-surround-71+input:analog-stereo: output Analog Surround 7.1 + Entrée stereo analog (priority 760, available: unknown)
		output:iec958-stereo: output stereo numérique (IEC958) (priority 5500, available: unknown)
		output:iec958-stereo+input:analog-stereo: output stereo numérique (IEC958) + Entrée stereo analog (priority 5560, available: unknown)
		off: Éteint (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1b.0.analog-stereo/#1: Internal Stereo analog
	sources:
		alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#1: Monitor of Audio interne Stereo analog
		alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Audio interne Stereo analog
	ports:
		analog-input-front-mic: Microphone avant (priority 8500, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-rear-mic: Microphone back (priority 8200, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-linein: Line in (priority 8100, latency offset 0 usec, available: no)
			properties:
				
		analog-output-lineout: Line in (priority 9900, latency offset 0 usec, available: yes)
			properties:
				
		analog-output-headphones: Casque audio (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
		iec958-stereo-output: Line out (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties:

Here is pacmd list-sink-inputs:

0 sink input(s) available.

Here is pacmd list-source-outputs:

0 source output(s) available.

Thank you very much for your help.

P.S: for the command pacmd list-cards, I had to translate myself some the output because some of it was not translated (even though I set LANG=en_US.UTF-8), so I am not sure of the exact translation.

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#5 2017-10-27 08:16:44

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 23,196

Re: [SOLVED] Skype sound issues (not with UI)

Yes skype is accessing the wrong devices here. Make sure pulseaudio-alsa is installed and that your /etc/asound.conf contains mention that ALSA devices are redirected to pulse. Then set the "Default device" for both microphone and headset in skype. If you run the sink and source-commands respectively you should see a stream denoted as [ALSA plugin] skypeforlinux or similar.

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#6 2017-10-28 09:36:33

Scriptor
Member
Registered: 2011-01-16
Posts: 144

Re: [SOLVED] Skype sound issues (not with UI)

Thank you for your response, and sorry for my late answer.

So it solved my problem, thank you for your precious help smile

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