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#1 2018-03-05 20:40:43

Sauron
Member
Registered: 2016-03-17
Posts: 8

[SOLVED] Wiki email confirmation times out or returns database error

Hello,

I recently decided to contribute to the Arch Wiki if I could and I created an account with my e-mail address. I never received a confirmation e-mail (I checked my spam folder and every other location it could have been mistakenly put in) and when I went to the preferences page to ask for a new one, the page (https://wiki.archlinux.org/index.php/Sp … nfirmEmail) kept either timing out without sending the e-mail or showing this error:
A database query error has occurred. This may indicate a bug in the software.[873d22278b083d6e3e6ef98b] 2018-03-05 20:32:09: Fatal exception of type "Wikimedia\Rdbms\DBQueryError"

Could this be a problem on my end? I'm using chromium on my home wifi network and I haven't noticed any other odd behavior. I figured the server might have been temporarily unavailable but two days later I still get the same issue.

Last edited by Sauron (2018-03-05 21:21:10)


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#2 2018-03-05 20:57:59

lahwaacz
Wiki Admin
From: Czech Republic
Registered: 2012-05-29
Posts: 609

Re: [SOLVED] Wiki email confirmation times out or returns database error

It's probably a result of moving the wiki to a different server couple of days ago: https://lists.archlinux.org/pipermail/a … 00122.html

I've sent Giancarlo an email, so let's wait for the fix.

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#3 2018-03-05 21:18:30

Sauron
Member
Registered: 2016-03-17
Posts: 8

Re: [SOLVED] Wiki email confirmation times out or returns database error

lahwaacz wrote:

It's probably a result of moving the wiki to a different server couple of days ago: https://lists.archlinux.org/pipermail/a … 00122.html

I've sent Giancarlo an email, so let's wait for the fix.

Ohh I see. I guess it's just unfortunate timing on my part. Thanks!


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#4 2018-03-05 21:21:50

bluewind
Administrator
From: Austria
Registered: 2008-07-13
Posts: 172
Website

Re: [SOLVED] Wiki email confirmation times out or returns database error

There was an incorrect email configuration that is now fixed. Please try again.

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#5 2018-03-05 22:56:57

Sauron
Member
Registered: 2016-03-17
Posts: 8

Re: [SOLVED] Wiki email confirmation times out or returns database error

bluewind wrote:

There was an incorrect email configuration that is now fixed. Please try again.

Now it works correctly smile


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