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#1 2018-03-14 11:22:57
- CheesecakeCharlie
- Member
- Registered: 2015-08-01
- Posts: 13
Dell XPS 13 9360 i7 8th Gen
Hi Folks
Not been an arch user for quite some time, but since blowing up the cpu on my last laptop and purchasing a Dell XPS 13 9360 thought i'd venture back and so far what a combo.
However i'm trying to update the firmware by using fwupd and im getting errors.
fwupdmgr get-devices gives this output
Intel AMT [unprovisioned]
DeviceId: 088df415cdee883ec89563e41e6d495924250174
Guid: 2800f812-b7b4-2d4b-aca8-46e0ff65814c
Summary: Hardware and firmware technology for remote out-of-band management
Plugin: amt
Flags: internal|registered
Vendor: Intel Corporation
Version: 11.8.50
VersionBootloader: 11.8.50
Icon: computer
Created: 2018-03-14
XPS 13 9360 TPM 2.0
DeviceId: 3368246a16d77193e42a2fea8d95439b38f01670
Guid: 2e513587-0d9b-50e6-8e15-1845d44e88eb
Summary: Platform TPM device
Plugin: dell
Flags: internal|require-ac|registered
Vendor: Dell Inc.
Version: 1.3.2.8
Icon: computer
Created: 2018-03-14
XPS 13 9360 System Firmware
DeviceId: 3f0ecc7823ee99c718693e8ecca38f54e8738dc5
Guid: 5ffdbc0d-f340-441c-a803-8439c8c0ae10
Plugin: uefi
Flags: internal|updatable|require-ac|supported|registered|needs-reboot
Version: 0.2.4.2
VersionLowest: 0.2.4.2
Icon: computer
Created: 2018-03-14
Modified: 2018-03-14
UpdateState: failed
UpdateError: UEFI firmware update failed: {error #0} libfwup.c:1501 get_fd_and_media_path(): failed to make /boot/efi/EFI/arch/fw: No such file or directory
UHD Graphics 620
DeviceId: 8de6c7959053fd5798006dcc63590d33fa5e51cb
Guid: 8eb8bd2e-0fca-5aba-9aa8-f341e0aa4482
Plugin: udev
Flags: internal|registered
Vendor: Intel Corporation
VendorId: PCI:0x8086
Icon: audio-card
Created: 2018-03-14
XPS13 9360 Thunderbolt Controller
DeviceId: f54db270160a468802a5f20c2894520890b51917
Guid: 7488415f-8db5-5993-a48e-5a43914afb69
Summary: Unmatched performance for high-speed I/O
Plugin: thunderbolt
Flags: internal|updatable|registered
Vendor: Dell
VendorId: TBT:0x00D4
Version: 21.00
Icon: computer
Created: 2018-03-14When I run sudo fwupdmgr update, I get the following error.
Downloading 0.2.5.1 for XPS 13 9360 System Firmware...
Updating 0.2.5.1 on XPS 13 9360 System Firmware...
Decompressing… [- ]Decompressing… [ - ]Decompressing… [ - ]Decompressing… [***************************************]
Authenticating… [ - ]Authenticating… [ - ]Authenticating… [***************************************]
Scheduling… [ - ]Scheduling… [***************************************]
UEFI firmware update failed: {error #0} libfwup.c:1501 get_fd_and_media_path(): failed to make /boot/efi/EFI/arch/fw: No such file or directoryWhen I installed Arch, I mount /boot for esp
Any thoughts ?
Cheers
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#2 2018-03-15 03:42:05
- aqtrans
- Member
- Registered: 2008-07-25
- Posts: 30
Re: Dell XPS 13 9360 i7 8th Gen
I had the same issue getting my XPS 9370 up and running.
Try editing /etc/fwupd/uefi.conf as such:
[uefi]
# For fwupdate 10+ allow overriding
# the compiled EFI system partition path
OverrideESPMountPoint=/bootOffline
#3 2018-06-28 15:00:25
- HaNes
- Member
- From: Umeå Sweden
- Registered: 2016-04-20
- Posts: 1
Re: Dell XPS 13 9360 i7 8th Gen
Hi, i also have some firmware related issues.
First this is what fwupdmgr get-devices outputs ie no info on AMT and Thunderbolt.
XPS 13 9360 TPM 2.0
DeviceId: 3368246a16d77193e42a2fea8d95439b38f01670
Guid: 2e513587-0d9b-50e6-8e15-1845d44e88eb
Summary: Platform TPM device
Plugin: dell
Flags: internal|updatable|require-ac|registered|needs-reboot
Vendor: Dell Inc.
Version: 1.3.2.8
Icon: computer
Created: 2018-06-28
XPS 13 9360 System Firmware
DeviceId: 3f0ecc7823ee99c718693e8ecca38f54e8738dc5
Guid: 5ffdbc0d-f340-441c-a803-8439c8c0ae10
Guid: 230c8b18-8d9b-53ec-838b-6cfc0383493a
Plugin: uefi
Flags: internal|updatable|require-ac|supported|registered|needs-reboot
Version: 0.2.6.2
VersionLowest: 0.2.6.2
Icon: computer
Created: 2018-06-28and secondly im having trouble updating the firmware from 2.6.2 to 2.7.1. I had it working on Debian but now nothing happens during reboot (no installation phase). the relevant bios/uefi settings are still the same so that side should be correct.
sudo fwupdmgr update:
Downloading 0.2.7.1 for XPS 13 9360 System Firmware...
Updating 0.2.7.1 on XPS 13 9360 System Firmware...
Decompressing… [***************************************]
Authenticating… [***************************************]
Scheduling… [***************************************]
An update requires a reboot to complete. Restart now? [Y|n]: i have tried changing the /etc/fwupd/uefi.conf to this:
[uefi]
# For fwupdate 10+ allow overriding
# the compiled EFI system partition path
OverrideESPMountPoint=/boot/efi/This is my fstab:
UUID=E180-9858 /boot/efi vfat defaults,noatime 0 2zgrep CONFIG_EFI /proc/config.gz givs this output:
CONFIG_EFI_PARTITION=y
CONFIG_EFI=y
CONFIG_EFI_STUB=y
CONFIG_EFI_MIXED=y
# CONFIG_EFI_VARS is not set
CONFIG_EFI_ESRT=y
CONFIG_EFI_RUNTIME_MAP=y
# CONFIG_EFI_FAKE_MEMMAP is not set
CONFIG_EFI_RUNTIME_WRAPPERS=y
CONFIG_EFI_CAPSULE_LOADER=m
# CONFIG_EFI_TEST is not set
CONFIG_EFI_DEV_PATH_PARSER=y
CONFIG_EFIVAR_FS=y
# CONFIG_EFI_PGT_DUMP is not setthanks in advance 
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#4 2018-06-28 18:20:17
- CarbonChauvinist
- Member
- Registered: 2012-06-16
- Posts: 413
- Website
Re: Dell XPS 13 9360 i7 8th Gen
Just in case some don't know - you can update the bios on these by simply downloading the .exe from Dell to a fat32 usb drive, rebooting, and choosing the bios update option from your boot options. It will then have a basic GUI that allows you to select the bios update and proceed.
TMK you can't update the Thunderbolt controller firmware except via booting into a Windows install (at least that's the case with the Precision 5510).
Last edited by CarbonChauvinist (2018-06-28 18:21:31)
"the wind-blown way, wanna win? don't play"
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