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#1 2018-03-14 11:22:57

CheesecakeCharlie
Member
Registered: 2015-08-01
Posts: 13

Dell XPS 13 9360 i7 8th Gen

Hi Folks

Not been an arch user for quite some time, but since blowing up the cpu on my last laptop and purchasing a Dell XPS 13 9360 thought i'd venture back and so far what a combo. 

However i'm trying to update the firmware by using fwupd and im getting errors.

fwupdmgr get-devices gives this output

Intel AMT [unprovisioned]
  DeviceId:             088df415cdee883ec89563e41e6d495924250174
  Guid:                 2800f812-b7b4-2d4b-aca8-46e0ff65814c
  Summary:              Hardware and firmware technology for remote out-of-band management
  Plugin:               amt
  Flags:                internal|registered
  Vendor:               Intel Corporation
  Version:              11.8.50
  VersionBootloader:    11.8.50
  Icon:                 computer
  Created:              2018-03-14

XPS 13 9360 TPM 2.0
  DeviceId:             3368246a16d77193e42a2fea8d95439b38f01670
  Guid:                 2e513587-0d9b-50e6-8e15-1845d44e88eb
  Summary:              Platform TPM device
  Plugin:               dell
  Flags:                internal|require-ac|registered
  Vendor:               Dell Inc.
  Version:              1.3.2.8
  Icon:                 computer
  Created:              2018-03-14

XPS 13 9360 System Firmware
  DeviceId:             3f0ecc7823ee99c718693e8ecca38f54e8738dc5
  Guid:                 5ffdbc0d-f340-441c-a803-8439c8c0ae10
  Plugin:               uefi
  Flags:                internal|updatable|require-ac|supported|registered|needs-reboot
  Version:              0.2.4.2
  VersionLowest:        0.2.4.2
  Icon:                 computer
  Created:              2018-03-14
  Modified:             2018-03-14
  UpdateState:          failed
  UpdateError:          UEFI firmware update failed: {error #0} libfwup.c:1501 get_fd_and_media_path(): failed to make /boot/efi/EFI/arch/fw: No such file or directory

UHD Graphics 620
  DeviceId:             8de6c7959053fd5798006dcc63590d33fa5e51cb
  Guid:                 8eb8bd2e-0fca-5aba-9aa8-f341e0aa4482
  Plugin:               udev
  Flags:                internal|registered
  Vendor:               Intel Corporation
  VendorId:             PCI:0x8086
  Icon:                 audio-card
  Created:              2018-03-14

XPS13 9360 Thunderbolt Controller
  DeviceId:             f54db270160a468802a5f20c2894520890b51917
  Guid:                 7488415f-8db5-5993-a48e-5a43914afb69
  Summary:              Unmatched performance for high-speed I/O
  Plugin:               thunderbolt
  Flags:                internal|updatable|registered
  Vendor:               Dell
  VendorId:             TBT:0x00D4
  Version:              21.00
  Icon:                 computer
  Created:              2018-03-14

When I run sudo fwupdmgr update, I get the following error. 

Downloading 0.2.5.1 for XPS 13 9360 System Firmware...
Updating 0.2.5.1 on XPS 13 9360 System Firmware...
Decompressing…         [-                                      ]Decompressing…         [ -                                     ]Decompressing…         [  -                                    ]Decompressing…         [***************************************]
Authenticating…        [   -                                   ]Authenticating…        [   -                                   ]Authenticating…        [***************************************]
Scheduling…            [   -                                   ]Scheduling…            [***************************************]
UEFI firmware update failed: {error #0} libfwup.c:1501 get_fd_and_media_path(): failed to make /boot/efi/EFI/arch/fw: No such file or directory

When I installed Arch, I mount /boot for esp

Any thoughts ?

Cheers

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#2 2018-03-15 03:42:05

aqtrans
Member
Registered: 2008-07-25
Posts: 30

Re: Dell XPS 13 9360 i7 8th Gen

I had the same issue getting my XPS 9370 up and running.
Try editing /etc/fwupd/uefi.conf as such:

[uefi]

# For fwupdate 10+ allow overriding
# the compiled EFI system partition path
OverrideESPMountPoint=/boot

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