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#1 2018-03-23 11:33:29

beijaflor
Member
Registered: 2017-07-12
Posts: 8

[Solved] CUPS problem with Printer Lexmark E360dn

Hi all,

a CUPS update in Jan/Feb rendered my Lexmark E360dn unusable. Now I really need it back working.

Upon pluging the USB in, the CUPS printer status says: Processing - "Waiting for printer to become available."

$dmesg

[76589.970105] usb 2-1: new high-speed USB device number 3 using ehci-pci
[76590.099128] usb 2-1: New USB device found, idVendor=043d, idProduct=0125
[76590.099132] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[76590.099135] usb 2-1: Product: Lexmark E360dn
[76590.099137] usb 2-1: Manufacturer: Lexmark International
[76590.099140] usb 2-1: SerialNumber: 72M5MLT
[76590.101271] usblp 2-1:1.0: usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x043D pid 0x0125
$uname -r
4.15.10-1-ARCH
$lsmod | grep usblp
usblp                  24576  0
usbcore               286720  4 ehci_hcd,uhci_hcd,usblp,ehci_pci
$lsusb | grep -i Lex
Bus 002 Device 003: ID 043d:0125 Lexmark International, Inc.
$lpstat -a
Lexmark_Lexmark_E360dn accepting requests since Fri 23 Mar 2018 12:15:13 PM CET

Any ideas what needs to be done?

Last edited by beijaflor (2018-03-30 17:45:26)

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#2 2018-03-23 19:07:37

loqs
Member
Registered: 2014-03-06
Posts: 17,196

Re: [Solved] CUPS problem with Printer Lexmark E360dn

After the update what steps did you perform to adjust the system's cups installation to the packaging changes?

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#3 2018-03-23 20:51:20

beijaflor
Member
Registered: 2017-07-12
Posts: 8

Re: [Solved] CUPS problem with Printer Lexmark E360dn

Not much, I un- and re-installed the printer via CUPS but ran into the same problem.

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#4 2018-03-23 20:57:41

Slithery
Administrator
From: Norfolk, UK
Registered: 2013-12-01
Posts: 5,776

Re: [Solved] CUPS problem with Printer Lexmark E360dn

So you didn't follow the instructions that pacman gave you during your problematic February cups upgrade...

pacman wrote:

Cups daemon is now running under "cups" user+group.
Please make sure to enable the new user+group change in
/etc/cups/cups-files.conf or merge changes from
/etc/cups/cups-files.conf.default. After a service restart
make sure /etc/cups and all files within are owned by
cups group - run "chgrp -R cups /etc/cups".


No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

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#5 2018-03-30 17:44:49

beijaflor
Member
Registered: 2017-07-12
Posts: 8

Re: [Solved] CUPS problem with Printer Lexmark E360dn

Yes, that did the trick. Thank you very much!

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