You are not logged in.

#1 2018-03-31 04:44:02

Sleepful
Member
Registered: 2017-08-14
Posts: 30

Dell XPS 15 - audio combo jack - external microphone not working

I got an audio jack where you can connect a headset, but the microphone is not detected, resulting in the laptop's internal microphone being the only one that gets used (really bad quality). My soundcard is:

Realtek ALC3661

My laptop is a Dell xps 15 9530

I found a similar post that deals with a similar issue but it is from 2011 and does not help me:

https://bbs.archlinux.org/viewtopic.php?id=220998

EDIT:

I found this bug report from 2015 which seems to be exactly the issue I'm experiencing, but I'm not sure it has been solved? https://bugs.launchpad.net/ubuntu/+sour … ug/1435421

Last edited by Sleepful (2018-04-04 22:10:56)

Offline

#2 2018-03-31 15:44:36

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,739

Re: Dell XPS 15 - audio combo jack - external microphone not working

Many laptop only have audio jacks with three connections (Out Left, Out Right and Gnd).  Smartphones saw the dawn of the fourth connection for microphone.  Before you go too far down this rabbit hole, check your hardware specifications.

You might need one of these https://www.amazon.com/dp/B01MQZ2023/


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

Offline

#3 2018-03-31 17:11:58

Sleepful
Member
Registered: 2017-08-14
Posts: 30

Re: Dell XPS 15 - audio combo jack - external microphone not working

ewaller wrote:

Many laptop only have audio jacks with three connections (Out Left, Out Right and Gnd).  Smartphones saw the dawn of the fourth connection for microphone.  Before you go too far down this rabbit hole, check your hardware specifications.

You might need one of these https://www.amazon.com/dp/B01MQZ2023/

Thanks but I'm pretty sure this is a four-pin/combo jack thing, the picture next to the jack on the laptop shows a headset and it works as a headset on windows. Also the specifications say "One headset (microphone and headphone combo) port" https://www.elgigantenforetag.se/pdf/0B … 249845.pdf

I found another thread with a similar subject: https://bbs.archlinux.org/viewtopic.php?id=182465

but again, it's not enough to help me solve this. However I think solving it has to do something with using Hdajackretask, but i do not understand how it works yet.

Last edited by Sleepful (2018-03-31 19:17:53)

Offline

#4 2018-03-31 19:01:35

Sleepful
Member
Registered: 2017-08-14
Posts: 30

Re: Dell XPS 15 - audio combo jack - external microphone not working

I tried hdajackretask and set each unconnected pin to "mic" while restarting my pc, after trying each one I wasn't able to make my computer detect the mic from my headset when I plugged it in. Anything else I can do?

Offline

#5 2018-03-31 19:14:54

Sleepful
Member
Registered: 2017-08-14
Posts: 30

Re: Dell XPS 15 - audio combo jack - external microphone not working

Btw this is the output from

$ arecord -l

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3661 Analog [ALC3661 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

It shows only the internal mic as input device even when the headset is plugged in.
And here are the available pins I believe, most of them are disconnected under hdajackretask:

$ cat /proc/asound/card*/codec\#* | grep Pin\ Complex

Node 0x12 [Pin Complex] wcaps 0x400401: Stereo
Node 0x14 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Node 0x15 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Node 0x18 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Node 0x19 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Node 0x1a [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Node 0x1b [Pin Complex] wcaps 0x40048b: Stereo Amp-In
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
Node 0x1e [Pin Complex] wcaps 0x400781: Stereo Digital
Node 0x1f [Pin Complex] wcaps 0x400681: Stereo Digital
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP

Last edited by Sleepful (2018-03-31 19:41:00)

Offline

#6 2018-04-01 06:15:05

sadboi389
Member
Registered: 2018-03-31
Posts: 33

Re: Dell XPS 15 - audio combo jack - external microphone not working

Sleepful wrote:

Btw this is the output from

$ arecord -l

Someone correct me if I'm wrong, but shouldn't the input be shown even if nothing is plugged in? At least that's how it is in my case. arecord -l shows you the available input sources from your soundcard.

Can you run "alsamixer", then select your soundcard with "F6" and then "F5" to show all devices and then send a screenshot of the result? If you see something with "Mic" there saying "MM" in the bar above, try unmuting it. (hit the "M" key while the desired input is selected in alsamixer)

Last edited by sadboi389 (2018-04-01 06:16:24)

Offline

#7 2018-04-01 14:48:53

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,739

Re: Dell XPS 15 - audio combo jack - external microphone not working

Can you post the file generated when you run alsa-info.sh   ? (Part of alsa-utils)

It is big -- use BBCode code tags

Last edited by ewaller (2018-04-01 14:49:25)


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

Offline

#8 2018-04-04 22:08:35

Sleepful
Member
Registered: 2017-08-14
Posts: 30

Re: Dell XPS 15 - audio combo jack - external microphone not working

sadboi389 wrote:

Someone correct me if I'm wrong, but shouldn't the input be shown even if nothing is plugged in? At least that's how it is in my case. arecord -l shows you the available input sources from your soundcard.

Can you run "alsamixer", then select your soundcard with "F6" and then "F5" to show all devices and then send a screenshot of the result? If you see something with "Mic" there saying "MM" in the bar above, try unmuting it. (hit the "M" key while the desired input is selected in alsamixer)

it only shows the internal mic input, it does not detect the fourth pin for headset microphone from the audio jack, or at least so I believe. In alsa mixer headphone-mic and headset-mic are show as "off", not muted.

ewaller wrote:

Can you post the file generated when you run alsa-info.sh   ? (Part of alsa-utils)

It is big -- use BBCode code tags

it is long, so I'll just post the url here since alsa-info.sh   lets you upload it to their website:
http://www.alsa-project.org/db/?f=d4887 … f426314df6 there it is!

Last edited by Sleepful (2018-04-04 22:09:41)

Offline

#9 2018-04-17 17:42:55

Sleepful
Member
Registered: 2017-08-14
Posts: 30

Re: Dell XPS 15 - audio combo jack - external microphone not working

bamp

Offline

Board footer

Powered by FluxBB