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jack83307

Member

Registered: 2016-08-24

Posts: 7

NetworkManager doesn't work connecting to Fios Quantum Gateway

We just recently upgraded our router to the Fios Quantum Gateway and I'm having issues connecting my desktop to it using NetworkManager.  Initially, I was able to connect perfectly fine to the router, but then at some point it dropped the connection and doesn't let me reconnect.  The router also provides 2 bands, one 2.4Ghz and one 5Ghz. I tried using nmcli and when connecting to the 2.4Ghz band, it gave:

Error: Connection activation failed: (53) The Wi-Fi network could not be found.

when I tried connecting to the 5Ghz band, it gave:

Error: Connection activation failed: (5) IP configuration could not be reserved (no available address, timeout, etc.).

  I've tried deleting the profiles and trying to reconnect, that doesn't work.  I then tried debugging the issue using wpa_supplicant and it connected perfectly fine.  I created the passphrase files using

wpa_passphrase SSID password

I did a killall on wpa_supplicant and then ran

sudo wpa_supplicant -i wlp6s0 -c passphrasefile.txt
sudo dhcpcd wlp6s0

and I was connected.  I'm glad I can at least connect with wpa_supplicant now, but I'd prefer to just use NetworkManager and I'm out of ideas for how to fix it.  Also, a side note, the problem seems specific to the router, I can connect fine to my mobile hotspot using NetworkManager.

jack83307

Member

Registered: 2016-08-24

Posts: 7

Re: NetworkManager doesn't work connecting to Fios Quantum Gateway

Update, actually, wpa_supplicant doesn't seem to work for the 2.4Ghz band, apparently, I mistyped and just connected to the 5Ghz one again, it gave this output when I fixed it:

Successfully initialized wpa_supplicant
wlp6s0: SME: Trying to authenticate with [mac address] (SSID='Router name' freq=2412 MHz)
wlp6s0: SME: Trying to authenticate with [mac address] (SSID='Router name' freq=2412 MHz)
wlp6s0: SME: Trying to authenticate with [mac address] (SSID='Router name' freq=2412 MHz)
wlp6s0: SME: Trying to authenticate with [mac address] (SSID='Router name' freq=2412 MHz)
wlp6s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="Router name" auth_failures=1 duration=10 reason=CONN_FAILED
wlp6s0: CTRL-EVENT-SSID-REENABLED id=0 ssid="Router name"
wlp6s0: SME: Trying to authenticate with [mac address] (SSID='Router name' freq=2412 MHz)
wlp6s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="Router name" auth_failures=2 duration=23 reason=CONN_FAILED

If I can connect to the 5Ghz band though, I don't really care if I figure out what went wrong with the other one.

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,347

Re: NetworkManager doesn't work connecting to Fios Quantum Gateway

Do the bands use the same SSID?

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jack83307

Member

Registered: 2016-08-24

Posts: 7

Re: NetworkManager doesn't work connecting to Fios Quantum Gateway

No, the 5Ghz one has -5G appended to the SSID