Arch Linux

nvm35

Member

Registered: 2018-03-05

Posts: 24

[SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Hello people, can you help me?
I have a new laptop on AMD ryzen(2018 made)
When i first time setup arch, everything were ok.
Then i tried to go back on windows, because i want to understand the power of this laptop in some games. AMDgpu pro on arch is dead. And Acer has some software on their website, like an upgrades for bios. I installed  from https://www.acer.com/ac/en/US/content/s … t/7540?b=1 BIOS 1.11ver. On widows all is ok.
And now i'm back, installed arch and have interesting problem.
Before installing any xorg/kde, just using only naked linux, when i want to turn off or reboot, my laptop successfully did this(and still doing this). After all letters is gone, I SEE ONLY DARK SCREEN, It's seemed ok, but I see that my laptop is still on and didn't turn off completely.
You know, sometimes we need to wait, maybe 3 seconds, to see that laptop is off. But here, I should hold power button, to turn it off.
Journalctl cheked, tell me please,what to do next?

Dec 18 01:50:17 AcerAspire kernel: [Firmware Bug]: AMD-Vi: IOAPIC[4] not in IVRS table
Dec 18 01:50:17 AcerAspire kernel: [Firmware Bug]: AMD-Vi: IOAPIC[5] not in IVRS table
Dec 18 01:50:17 AcerAspire kernel: [Firmware Bug]: AMD-Vi: No southbridge IOAPIC found
Dec 18 01:50:17 AcerAspire kernel: AMD-Vi: Disabling interrupt remapping
Dec 18 01:50:17 AcerAspire kernel: ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.LPC0.EC0._Q46], AE_ALREADY_EXISTS (20180810/dswload2-316)
Dec 18 01:50:17 AcerAspire kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20180810/psobject-221)
Dec 18 01:50:17 AcerAspire kernel: ACPI Error: Skip parsing opcode Method (20180810/psloop-543)
Dec 18 01:50:17 AcerAspire kernel: ACPI BIOS Error (bug): Could not resolve [\_SB.PCI0.GPP2.BCM5], AE_NOT_FOUND (20180810/dswload2-160)
Dec 18 01:50:17 AcerAspire kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20180810/psobject-221)
Dec 18 01:50:17 AcerAspire kernel: ACPI Error: Ignore error and continue table load (20180810/psobject-604)
Dec 18 01:50:17 AcerAspire kernel: ACPI Error: Skip parsing opcode Scope (20180810/psloop-543)
Dec 18 01:50:17 AcerAspire kernel: AMD-Vi: Unable to write to IOMMU perf counter.
Dec 18 01:50:17 AcerAspire kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0x8f7a5000-0x8f7a8fff]
Dec 18 01:50:18 AcerAspire kernel: dell_smbios: Unable to run on non-Dell system
Dec 18 01:50:18 AcerAspire kernel: [drm:construct [amdgpu]] *ERROR* construct: Invalid Connector ObjectID from Adapter Service for connector index:2! type 0 expected 3
Dec 18 01:50:18 AcerAspire systemd-backlight[373]: Failed to get backlight or LED device 'backlight:acpi_video0': No such device
Dec 18 01:50:18 AcerAspire systemd[1]: Failed to start Load/Save Screen Backlight Brightness of backlight:acpi_video0.
Dec 18 01:50:19 AcerAspire kernel: pcieport 0000:00:01.7: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Receiver ID)

Last edited by nvm35 (2018-12-27 12:23:40)

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Any ideas???

2ManyDogs

Forum Fellow

Registered: 2012-01-15

Posts: 4,646

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Please don't do that.

frank604

Member

From: BC, Canada

Registered: 2011-04-20

Posts: 1,212

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

I understand there might be a language barrier here but please try to get to the point.  Do you mean:
- Migrated Acer laptop from Windows to Arch
- After base install w/o X, you want to power cycle/reboot
- Screen goes blank but laptop is still on

Tips:
- Give full logs, not just the lines you think is important... actually read this

Question:
- How did you install Arch?  I ask because I'm not sure why dell_smbios is trying to be run when you have an Acer?

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Question:
- How did you install Arch?  I ask because I'm not sure why dell_smbios is trying to be run when you have an Acer?

As I did first time, nothing new, simple guide for installing. About dell_smbios, I don't know too.
1) journalctl -b
2) journalctl -p err..alert

seth

Member

Registered: 2012-09-03

Posts: 60,764

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Tried to stop baloo before the shutdown?
https://wiki.archlinux.org/index.php/Ba … figuration

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How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

frank604

Member

From: BC, Canada

Registered: 2011-04-20

Posts: 1,212

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Question:
- How did you install Arch?  I ask because I'm not sure why dell_smbios is trying to be run when you have an Acer?

As I did first time, nothing new, simple guide for installing.

Can you link to the guide you followed to setup arch?

Edit: Also, to narrow the area of issue, can you exit X(kde plasma) and drop into vconsole and execute poweroff/reboot? Same?

Last edited by frank604 (2018-12-23 21:22:55)

Maniaxx

Member

Registered: 2014-05-14

Posts: 757

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Try this kernel parameter to see if it changes something:

reboot=w,p

From the docs:

reboot=		[KNL]
			Format (x86 or x86_64):
				[w[arm] | c[old] | h[ard] | s[oft] | g[pio]] \
				[[,]s[mp]#### \
				[[,]b[ios] | a[cpi] | k[bd] | t[riple] | e[fi] | p[ci]] \
				[[,]f[orce]
			Where reboot_mode is one of warm (soft) or cold (hard) or gpio,
			      reboot_type is one of bios, acpi, kbd, triple, efi, or pci,
			      reboot_force is either force or not specified,
			      reboot_cpu is s[mp]#### with #### being the processor
					to be used for rebooting.

---

sys2064

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Tried to stop baloo before the shutdown?
https://wiki.archlinux.org/index.php/Ba … figuration

Tried, didn't help

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Can you link to the guide you followed to setup arch?

1)https://hackware.ru/?p=6398 But without BlackArch. I stopped on Cinnamon, installed kde
But I have Btrfs and UEFI

Edit: Also, to narrow the area of issue, can you exit X(kde plasma) and drop into vconsole and execute poweroff/reboot? Same?

2) Same. I disabled sddm.service and tried 3 times to reboot. ALSO, when i try to put my laptop in sleep mode, I have the same problem. When I close laptop or when I push sleep button, same dark screen, but I see that power is on...

Last edited by nvm35 (2018-12-24 06:47:06)

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Try this kernel parameter to see if it changes something:

reboot=w,p

I add it to

GRUB_CMDLINE_LINUX_DEFAULT="quiet acpi_backlight=vendor"

Am I made mistake, if it's so, please tell me the right way to add
Then I made grub-mkconfig, 2 times reboot and nothing changes

Maniaxx

Member

Registered: 2014-05-14

Posts: 757

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Its correct. But doesn't seem to help.
Even though there are more combinations that could be tested i would rather downgrade the firmware back to a working stage or try testing 4.20 kernel.

---

sys2064

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Its correct. But doesn't seem to help.
Even though there are more combinations that could be tested i would rather downgrade the firmware back to a working stage or try testing 4.20 kernel.

when 4.20 will be official?

loqs

Member

Registered: 2014-03-06

Posts: 18,209

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

linux 4.20.arch1-1 is in staging now it will be moved to testing and then to core when the maintainer decides it is ready.

nvm35

Member

Registered: 2018-03-05

Posts: 24

Re: [SOLVED]PowerOff/Reboot problem (ACPI ?) +DOWNGRADE+

Problem solved. The reason is the kernel. Downgrade helps.
4.19 --> 4.18.9
But I have weird problem, without charging laptop thinks very slow. I know, it should be slow, but before, it were not so terribly slow. Anyway, solved