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#1 2019-01-12 06:19:38

alex.forencich
Member
Registered: 2011-05-29
Posts: 88

Dell XPS 15 9530 shuts off in suspend under linux kernel 4.20

Not much else to say.  Computer suspended normally, but was completely off when I went to wake it up a couple of hours later.  Battery was full.  No messages journalctl after "PM: suspend entry (deep)".  Checking with linux-lts to see if the issue is present there.  Anyone else seeing similar behavior?

Last edited by alex.forencich (2019-01-12 06:20:00)

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#2 2019-01-12 13:58:01

CarbonChauvinist
Member
Registered: 2012-06-16
Posts: 90

Re: Dell XPS 15 9530 shuts off in suspend under linux kernel 4.20

alex.forencich wrote:

Not much else to say.

Beg to differ; post a full journal from the affected boot. Post whatever you're passing to your kernel command line as well. Are you using any power management software {TLP,LMT,powertop,etc.}? Do you have latest BIOS installed?

Help us help you.

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#3 Yesterday 16:07:55

iwismer
Member
Registered: Yesterday
Posts: 1

Re: Dell XPS 15 9530 shuts off in suspend under linux kernel 4.20

I have the same issue, it seemed to have started within the last few days.
I'm on the latest BIOS (1.9.0), kernel 4.20.3, and use TLP.
In plasma power management it is set to suspend on lid close. If I change it to do nothing, it does exactly that, but changing it back to suspend seems to shut the computer down.
I've tried https://askubuntu.com/questions/815117/ … -hibernate to no avail.

The one weird thing is that when I close the lid and it shuts down, when I open up the lid again, it start right up (no need to push the power button). If I shut down the computer normally, when I open the lid I do have to press the power button.

Relevant journal:

Jan 18 10:49:19 isaac-XPS13 systemd-logind[560]: Lid closed.
Jan 18 10:49:19 isaac-XPS13 org_kde_powerdevil[1098]: powerdevil: Suspend session triggered with QMap(("Explicit", QVariant(bool, true))("Type", QVariant(uint, 1)))
Jan 18 10:49:19 isaac-XPS13 org_kde_powerdevil[1098]: powerdevil: Suspend session triggered with QMap(("Explicit", QVariant(bool, true))("SkipFade", QVariant(bool, true))("Type", QVariant(uint, 1)))
Jan 18 10:49:19 isaac-XPS13 org_kde_powerdevil[1098]: powerdevil: Starting Login1 suspend job
Jan 18 10:49:19 isaac-XPS13 org_kde_powerdevil[1098]: powerdevil: Pausing all media players before suspending
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: lock called
Jan 18 10:49:19 isaac-XPS13 NetworkManager[559]: <info>  [1547826559.1943] manager: sleep: sleep requested (sleeping: no  enabled: yes)
Jan 18 10:49:19 isaac-XPS13 NetworkManager[559]: <info>  [1547826559.1944] manager: NetworkManager state is now ASLEEP
Jan 18 10:49:19 isaac-XPS13 kdeinit5[1000]: bluedevil: About to suspend
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: Lock window Id:  16777229
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 16777229
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96468996
Jan 18 10:49:19 isaac-XPS13 kscreenlocker_greet[2739]: Qt: Session management error: networkIdsList argument is NULL
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469000
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469008
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469013
Jan 18 10:49:19 isaac-XPS13 kscreenlocker_greet[2739]: file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:59: TypeError: Property 'setAction' of object ScreenLocker::WallpaperIntegration(0x558acfe0d400) is not a function
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469015
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469017
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: MapNotify: 96469015
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469019
Jan 18 10:49:19 isaac-XPS13 kscreenlocker_greet[2739]: UdevQt: unable to create udev monitor connection
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469028
Jan 18 10:49:19 isaac-XPS13 kscreenlocker_greet[2739]: Connecting to deprecated signal QDBusConnectionInterface::serviceOwnerChanged(QString,QString,QString)
Jan 18 10:49:19 isaac-XPS13 kscreenlocker_greet[2739]: file:///usr/share/plasma/look-and-feel/org.kde.breeze.desktop/contents/components/VirtualKeyboard.qml:20:1: module "QtQuick.VirtualKeyboard" is not installed
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: MapNotify: 16777229
Jan 18 10:49:19 isaac-XPS13 ksmserver[1031]: CreateNotify: 96469035
Jan 18 10:49:20 isaac-XPS13 systemd[1]: Starting TLP suspend/resume...
Jan 18 10:49:20 isaac-XPS13 kscreenlocker_greet[2739]: kf5.kpackage: No metadata file in the package, expected it at: "/media/Nextcloud/Pictures/Wallpapers/Landscape/"
Jan 18 10:49:20 isaac-XPS13 kscreenlocker_greet[2739]: kf5.kpackage: No metadata file in the package, expected it at: "/media/Nextcloud/Pictures/Wallpapers/Landscape/"
Jan 18 10:49:20 isaac-XPS13 kscreenlocker_greet[2739]: kf5.kpackage: No metadata file in the package, expected it at: "/media/Nextcloud/Pictures/Wallpapers/Landscape/"
Jan 18 10:49:20 isaac-XPS13 systemd[1]: Started TLP suspend/resume.
Jan 18 10:49:20 isaac-XPS13 audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=tlp-sleep comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 18 10:49:20 isaac-XPS13 systemd[1]: Reached target Sleep.
Jan 18 10:49:20 isaac-XPS13 kernel: audit: type=1130 audit(1547826560.703:61): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=tlp-sleep comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 18 10:49:20 isaac-XPS13 systemd[1]: Starting Suspend...
Jan 18 10:49:20 isaac-XPS13 systemd[1]: Stopping Atop advanced performance monitor...
Jan 18 10:49:21 isaac-XPS13 systemd[1]: atop.service: Succeeded.
Jan 18 10:49:21 isaac-XPS13 systemd[1]: Stopped Atop advanced performance monitor.
Jan 18 10:49:21 isaac-XPS13 audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=atop comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 18 10:49:21 isaac-XPS13 kernel: audit: type=1131 audit(1547826561.166:62): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=atop comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 18 10:49:21 isaac-XPS13 systemd-sleep[2876]: Suspending system...

Last edited by iwismer (Yesterday 16:16:39)

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#4 Yesterday 16:23:44

CarbonChauvinist
Member
Registered: 2012-06-16
Posts: 90

Re: Dell XPS 15 9530 shuts off in suspend under linux kernel 4.20

iwismer wrote:

The one weird thing is that when I close the lid and it shuts down, when I open up the lid again, it start right up (no need to push the power button). If I shut down the computer normally, when I open the lid I do have to press the power button.

Yes, basically when you close the lid, the system is trying to suspend. When you open the lid the system is trying to resume, but due to the failed suspend the system instead powers back on immediately (reboot effectively).

I'd first try to take TLP out of the equation (completely remove and/or disable) and see if you get the same behavior.

Also, post a full journal and whatever you're passing to your kernel when booting so others here with more know-how can parse and assist.

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