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#1 2019-01-24 22:39:14

d_fajardo
Member
Registered: 2017-07-28
Posts: 1,689

[Solved] Cannot boot computer and cannot access the BIOS

I have an Archlinux running on an ASUS TUF-Z270 motherboard, Intel KabyLake 7700, an M.2 HD and Corsair Memory. Today I did a reboot and my computer just hangs on the ASUS logo. I can't access the BIOS via F2 or Del as I normally can do. I tried a recovery disc but that didn't do anything. Tried USB image but also doesn't do anything. So basically, the computer is currently bricked. I wonder how I should find out what could be the problem if anyone has had the same experience. My intuition tells me that I have to remove everything and start from just the motherboard, cpu and memory to get to the BIOS. Any help will be appreciated.

Last edited by d_fajardo (2019-01-28 17:02:47)

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#2 2019-01-24 23:56:14

jamespharvey20
Member
Registered: 2015-06-09
Posts: 129

Re: [Solved] Cannot boot computer and cannot access the BIOS

If you can't even get into BIOS, then that's before any type of OS is loaded off anything.  Definitely a hardware problem.  Unplugging everything non-essential like you said is a good first step.  Then, you'd be down to the power supply, motherboard, cpu, memory, and unless your motherboard has integrated graphics, a video card.  (EDIT: Also the keyboard/mouse, but that's rare to cause a problem like this.)  You'll sometimes get personal antidotes saying from their experience it's a specific part.  But, unfortunately, it means swapping out those remaining parts until you figure out what works, because it could truly be any of them.  :-(  If you have 4 memory modules, you can try just running 2, just make sure they're in matching colored slots.  Then, you can try the other 2.  You can always try a BIOS reset, but I wouldn't expect anything out of that.

Last edited by jamespharvey20 (2019-01-25 00:13:43)

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#3 2019-01-28 17:02:23

d_fajardo
Member
Registered: 2017-07-28
Posts: 1,689

Re: [Solved] Cannot boot computer and cannot access the BIOS

Yes mobo gone. The good thing is it's still on warranty and Amazon sent me a refund right away.

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