Keyboard and mouse stalling after update

actualeyes · 2019-07-18 04:28:17

After a recent system update my keyboard and mouse freeze. The cpu and memory remain low so it can't be related to over-utilization. I can move the touchpad continuously until I let go, and then when I let go and try to move it again, the cursor will no longer be responsive for and then it will start working again after a few seconds. Typing is similar, I can type into the terminal and nothing will show on the screen for a while. Then I'll type a few more more keys and everything I typed into the terminal will show up.

Are there any ideas as to what this could be?

Thanks,

V1del · 2019-07-18 13:16:38

Welcome to the boards, actualeyes

This needs more information, which environment, which graphics setup, which graphics drivers, logs, etc. https://bbs.archlinux.org/viewtopic.php?id=57855

Post a xorg and journal log from an affected session.

Mod note: Moving to NC

actualeyes · 2019-07-19 10:31:46

Hi V1del,

Thanks for your help. At this point it's a newly installed partition (I blew away my old installation and it's still broken) and I do not even have Xorg installed. Cd boot with chroot works fine. ssh into the machine works fine. As soon as I boot into the machine itself at the terminal typing output displays intermittently.

Here's my hardware info
Make: Lenovo ThinkPad
Model: X1 Carbon
lspci output:

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I218-V (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 6 (rev e4)
00:1c.1 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
03:00.0 Network controller: Intel Corporation Wireless 7260 (rev 83)

actualeyes · 2019-07-19 10:52:25

dmesg | grep input
[    0.739763] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
[    0.741438] input: Sleep Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
[    0.748167] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
[    1.021894] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input3
[    2.174160] input: PC Speaker as /devices/platform/pcspkr/input/input5
[    2.344197] input: ThinkPad Extra Buttons as /devices/platform/thinkpad_acpi/input/input7
[    2.676074] input: Integrated Camera: Integrated C as /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/input/input8
[    2.680313] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input9
[    2.803443] snd_hda_codec_conexant hdaudioC0D0:    inputs:
[    2.849115] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[    2.849990] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[    2.850056] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[    2.850111] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13
[    2.850163] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14
[    2.850216] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15
[    2.850256] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input16
[    3.006612] psmouse serio1: synaptics: Your touchpad (PNP: LEN0058 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting

full dmesg output:

https://gist.github.com/98e350d04a81d2b … d03bd31161

actualeyes · 2019-07-23 06:02:01

Is there anything else I need to provide?

Thanks,

jasonwryan · 2019-07-23 06:08:17

V1del wrote:

Post a xorg and journal log from an affected session.

If you aren't running X, post the relevant journal.

actualeyes · 2019-07-23 08:45:32

I compared my journal of the affected system to my other machine and one difference is that all the IRQS are disabled.

journalctl -n 1000 | grep IRQ
Jul 23 17:32:04 monster kernel: ACPI: IRQ0 used by override.
Jul 23 17:32:04 monster kernel: ACPI: IRQ9 used by override.
Jul 23 17:32:04 monster kernel: NR_IRQS: 20736, nr_irqs: 1024, preallocated irqs: 16
Jul 23 17:32:04 monster kernel: DMAR-IR: Enabled IRQ remapping in xapic mode
Jul 23 17:32:04 monster kernel: x2apic: IRQ remapping doesn't support X2APIC mode
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 7 9 10 11) *0, disabled.
Jul 23 17:32:04 monster kernel: PCI: Using ACPI for IRQ routing
Jul 23 17:32:04 monster kernel: hpet0: at MMIO 0xfed00000, IRQs 2, 8, 0, 0, 0, 0, 0, 0
Jul 23 17:32:04 monster kernel: Serial: 8250/16550 driver, 4 ports, IRQ sharing enabled

Here's a gist of the last 1000 lines of journalctl:

https://gist.github.com/98e352cead7153e … e033e4ea97

Thanks

seth · 2019-07-23 08:49:22

https://bbs.archlinux.org/viewtopic.php … 3#p1854103 ?

actualeyes · 2019-07-23 09:37:32

Hi Seth,

Adding that boot parameter works. It looks like I'll have no GPU until a patch is made, but my machine's up and running.

Thanks Everyone.

seth · 2019-07-23 12:11:30

That does not disable your GPU at all: https://wiki.archlinux.org/index.php/In … flickering

Edit: Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

Last edited by seth (2019-07-23 12:11:47)

Arch Linux

#1 2019-07-18 04:28:17

Keyboard and mouse stalling after update

#2 2019-07-18 13:16:38

Re: Keyboard and mouse stalling after update

#3 2019-07-19 10:31:46

Re: Keyboard and mouse stalling after update

#4 2019-07-19 10:52:25

Re: Keyboard and mouse stalling after update

#5 2019-07-23 06:02:01

Re: Keyboard and mouse stalling after update

#6 2019-07-23 06:08:17

Re: Keyboard and mouse stalling after update

#7 2019-07-23 08:45:32

Re: Keyboard and mouse stalling after update

#8 2019-07-23 08:49:22

Re: Keyboard and mouse stalling after update

#9 2019-07-23 09:37:32

Re: Keyboard and mouse stalling after update

#10 2019-07-23 12:11:30

Re: Keyboard and mouse stalling after update

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