Arch Linux

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

[Solved] Sudden loss of sound on my headphone

Hi,
Recently switched to Arch and installed it on my PC with KDE Plasma. I was listening to some musique on Youtube and creating some folder to create automount for some new drives (I just opened fstab but havn't mad any change yet) when I had to pause the video to answer a call  on my phone. I came back and I had no sound anymore. Tried to configure everything I found in the different setting, searched on the forum for some solutions, nothing worked, then on google, nothing either. After one and half an hour of tinkering, I'm resolving to open a new topic.
Note : If I select the integrated speaker of the monitor, it works just fine
I have a GSP 670 from sennheiser that worked fine until now. The dongle (USB) is detected as GSA 70, selected as default device in KMix. I tried to change the profile in the advanced tab but nothing. Disabled the Auto-mute in alsamixer + tried to change the different volume bars
Tried these commands :

amixer sset Headphone unmute
amixer sset master unmute
amixer sset Speaker unmute

for the last one it returned

amixer: Unable to find simple control 'Speaker',0

then this:

 arecord -l 

witch returned

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC1150 Analog [ALC1150 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 2: ALC1150 Alt Analog [ALC1150 Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: S70 [Sennheiser GSA 70], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

then this:

 fuser -v /dev/snd/* 

witch returned

/dev/snd/controlC0:  zerouk      845 F.... pulseaudio
/dev/snd/controlC1:  zerouk      845 F.... pulseaudio
/dev/snd/controlC2:  zerouk      845 F.... pulseaudio

So to my understanding the device is correctly detected

then I found these commands for some more details:

 pacmd list-cards
pacmd list-sinks
pacmd list-sink-inputs
 

witch returned in order

3 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_01_00.1>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xfb080000 irq 75"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:03.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "10f7"
                device.product.name = "TU102 High Definition Audio Controller"
                device.string = "1"
                device.description = "TU102 High Definition Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: unknown)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
                output:hdmi-stereo-extra6: Digital Stereo (HDMI 7) Output (priority 5700, available: no)
                output:hdmi-surround-extra6: Digital Surround 5.1 (HDMI 7) Output (priority 600, available: no)
                output:hdmi-surround71-extra6: Digital Surround 7.1 (HDMI 7) Output (priority 600, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <output:hdmi-stereo-extra1>
        sinks:
                alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1/#4: TU102 High Definition Audio Controller Digital Stereo (HDMI 2)
        sources:
                alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor/#5: Monitor of TU102 High Definition Audio Controller Digital Stereo (HDMI 2)
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "ROG PG279Q
  "
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-6: HDMI / DisplayPort 7 (priority 5300, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
    index: 1
        name: <alsa_card.usb-Sennheiser_Sennheiser_GSA_70-00>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "2"
                alsa.card_name = "Sennheiser GSA 70"
                alsa.long_card_name = "Sennheiser Sennheiser GSA 70 at usb-0000:00:14.0-2, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:00:14.0-usb-0:2:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb2/2-2/2-2:1.0/sound/card2"
                udev.id = "usb-Sennheiser_Sennheiser_GSA_70-00"
                device.bus = "usb"
                device.vendor.id = "1395"
                device.vendor.name = "Sennheiser Communications"
                device.product.id = "0089"
                device.product.name = "Sennheiser GSA 70"
                device.serial = "Sennheiser_Sennheiser_GSA_70"
                device.string = "2"
                device.description = "Sennheiser GSA 70"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        profiles:
                input:mono-fallback: Mono Input (priority 1, available: unknown)
                input:multichannel-input: Multichannel Input (priority 1, available: unknown)
                output:mono-fallback: Mono Output (priority 100, available: unknown)
                output:mono-fallback+input:mono-fallback: Mono Output + Mono Input (priority 101, available: unknown)
                output:mono-fallback+input:multichannel-input: Mono Output + Multichannel Input (priority 101, available: unknown)
                output:multichannel-output: Multichannel Output (priority 100, available: unknown)
                output:multichannel-output+input:mono-fallback: Multichannel Output + Mono Input (priority 101, available: unknown)
                output:multichannel-output+input:multichannel-input: Multichannel Duplex (priority 101, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <output:multichannel-output+input:mono-fallback>
        sinks:
                alsa_output.usb-Sennheiser_Sennheiser_GSA_70-00.multichannel-output/#1: Sennheiser GSA 70 Multichannel
        sources:
                alsa_output.usb-Sennheiser_Sennheiser_GSA_70-00.multichannel-output.monitor/#1: Monitor of Sennheiser GSA 70 Multichannel
                alsa_input.usb-Sennheiser_Sennheiser_GSA_70-00.mono-fallback/#2: Sennheiser GSA 70 Mono
        ports:
                analog-input: Analog Input (priority 10000, latency offset 0 usec, available: unknown)
                        properties:

                multichannel-input: Multichannel Input (priority 0, latency offset 0 usec, available: unknown)
                        properties:

                analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
                        properties:

                multichannel-output: Multichannel Output (priority 0, latency offset 0 usec, available: unknown)
                        properties:

    index: 2
        name: <alsa_card.pci-0000_00_1b.0>
        driver: <module-alsa-card.c>
        owner module: 8
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xfba30000 irq 74"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1b.0"
                sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "8d20"
                device.product.name = "C610/X99 series chipset HD Audio Controller"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Analog Stereo Input (priority 65, available: no)
                output:analog-stereo: Analog Stereo Output (priority 6500, available: no)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: no)
                output:analog-surround-21: Analog Surround 2.1 Output (priority 1300, available: no)
                output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (priority 1365, available: no)
                output:analog-surround-40: Analog Surround 4.0 Output (priority 1200, available: no)
                output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 1265, available: no)
                output:analog-surround-41: Analog Surround 4.1 Output (priority 1300, available: no)
                output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (priority 1365, available: no)
                output:analog-surround-50: Analog Surround 5.0 Output (priority 1200, available: no)
                output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (priority 1265, available: no)
                output:analog-surround-51: Analog Surround 5.1 Output (priority 1300, available: no)
                output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (priority 1365, available: no)
                output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5565, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <output:iec958-stereo>
        sinks:
                alsa_output.pci-0000_00_1b.0.iec958-stereo/#2: Built-in Audio Digital Stereo (IEC958)
        sources:
                alsa_output.pci-0000_00_1b.0.iec958-stereo.monitor/#3: Monitor of Built-in Audio Digital Stereo (IEC958)
        ports:
                analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
                        properties:

                analog-output-lineout: Line Out (priority 9000, latency offset 0 usec, available: no)
                        properties:

                analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-headphones"
                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

3 sink(s) available.
  * index: 1
        name: <alsa_output.usb-Sennheiser_Sennheiser_GSA_70-00.multichannel-output>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9040
        volume: mono: 33039 /  50% / -17.85 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 1
        sample spec: s16le 1ch 48000Hz
        channel map: mono
                     Mono
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        card: 1 <alsa_card.usb-Sennheiser_Sennheiser_GSA_70-00>
        module: 7
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "USB Audio"
                alsa.id = "USB Audio"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "2"
                alsa.card_name = "Sennheiser GSA 70"
                alsa.long_card_name = "Sennheiser Sennheiser GSA 70 at usb-0000:00:14.0-2, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:00:14.0-usb-0:2:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb2/2-2/2-2:1.0/sound/card2"
                udev.id = "usb-Sennheiser_Sennheiser_GSA_70-00"
                device.bus = "usb"
                device.vendor.id = "1395"
                device.vendor.name = "Sennheiser Communications"
                device.product.id = "0089"
                device.product.name = "Sennheiser GSA 70"
                device.serial = "Sennheiser_Sennheiser_GSA_70"
                device.string = "hw:2"
                device.buffering.buffer_size = "192000"
                device.buffering.fragment_size = "96000"
                device.access_mode = "mmap+timer"
                device.profile.name = "multichannel-output"
                device.profile.description = "Multichannel"
                device.description = "Sennheiser GSA 70 Multichannel"
                alsa.mixer_name = "USB Mixer"
                alsa.components = "USB1395:0089"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        ports:
                multichannel-output: Multichannel Output (priority 0, latency offset 0 usec, available: unknown)
                        properties:

        active port: <multichannel-output>
    index: 2
        name: <alsa_output.pci-0000_00_1b.0.iec958-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9038
        volume: front-left: 65307 / 100% / -0.09 dB,   front-right: 65307 / 100% / -0.09 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 3
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        card: 2 <alsa_card.pci-0000_00_1b.0>
        module: 8
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC1150 Digital"
                alsa.id = "ALC1150 Digital"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "1"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xfba30000 irq 74"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1b.0"
                sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "8d20"
                device.product.name = "C610/X99 series chipset HD Audio Controller"
                device.form_factor = "internal"
                device.string = "iec958:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "iec958-stereo"
                device.profile.description = "Digital Stereo (IEC958)"
                device.description = "Built-in Audio Digital Stereo (IEC958)"
                alsa.mixer_name = "Realtek ALC1150"
                alsa.components = "HDA:10ec0900,10438637,00100001"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

        active port: <iec958-stereo-output>
    index: 4
        name: <alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9030
        volume: front-left: 32750 /  50% / -18.08 dB,   front-right: 32750 /  50% / -18.08 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 5
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 1999.82 ms
        card: 0 <alsa_card.pci-0000_01_00.1>
        module: 6
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "HDMI 1"
                alsa.id = "HDMI 1"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "7"
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xfb080000 irq 75"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:03.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "10f7"
                device.product.name = "TU102 High Definition Audio Controller"
                device.string = "hdmi:1,1"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "hdmi-stereo-extra1"
                device.profile.description = "Digital Stereo (HDMI 2)"
                device.description = "TU102 High Definition Audio Controller Digital Stereo (HDMI 2)"
                alsa.mixer_name = "Nvidia GPU 91 HDMI/DP"
                alsa.components = "HDA:10de0091,10b01e07,00100100"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "ROG PG279Q
  "
        active port: <hdmi-output-1>

0 sink input(s) available.

This is where I'm stuck
Any help is welcome

P.S. I downloaded the alsa-info script but I'm not sure on how to run it (witch option to select)
EDIT:
changed "quote" tag to "code" tag

Last edited by LtZerouk (2020-05-07 10:27:10)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,612

Re: [Solved] Sudden loss of sound on my headphone

P.P.S. How do I make the long quotes shorter but scrollable? (Think it may be more digest to the eye)

quote tags are for quoting other people.
code tags use monospaced fonts, and provide scroll bars and are intended to surround program output and file contents.

---

Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

quote tags are for quoting other people.
code tags use monospaced fonts, and provide scroll bars and are intended to surround program output and file contents.

Makes sens. Changed it.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,104

Re: [Solved] Sudden loss of sound on my headphone

Repost

sudo fuser -v /dev/snd/*
pacmd list-sinks
pacmd list-sink-inputs

  while actively trying to listen to something. Also it doesn't become obvious to me, but where do you want output out of? The sennheisers or the PC's built in audio card (resp. jack headphone input?)

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

I want the output to my sennheiser headphones.

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

Sorry, didn't read with enough attention. Here is what you asked :
First command:

                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  zerouk      866 F.... pulseaudio
/dev/snd/controlC1:  zerouk      866 F.... pulseaudio
/dev/snd/controlC2:  zerouk      866 F.... pulseaudio
/dev/snd/pcmC2D0p:   zerouk      866 F...m pulseaudio

second command:

3 sink(s) available.
  * index: 1
        name: <alsa_output.usb-Sennheiser_Sennheiser_GSA_70-00.multichannel-output>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: RUNNING
        suspend cause: (none)
        priority: 9040
        volume: mono: 33039 /  50% / -17.85 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 29.92 ms
        max request: 2 KiB
        max rewind: 2 KiB
        monitor source: 1
        sample spec: s16le 1ch 48000Hz
        channel map: mono
                     Mono
        used by: 1
        linked by: 1
        configured latency: 23.22 ms; range is 0.50 .. 2000.00 ms
        card: 1 <alsa_card.usb-Sennheiser_Sennheiser_GSA_70-00>
        module: 7
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "USB Audio"
                alsa.id = "USB Audio"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "2"
                alsa.card_name = "Sennheiser GSA 70"
                alsa.long_card_name = "Sennheiser Sennheiser GSA 70 at usb-0000:00:14.0-2, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:00:14.0-usb-0:2:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb2/2-2/2-2:1.0/sound/card2"
                udev.id = "usb-Sennheiser_Sennheiser_GSA_70-00"
                device.bus = "usb"
                device.vendor.id = "1395"
                device.vendor.name = "Sennheiser Communications"
                device.product.id = "0089"
                device.product.name = "Sennheiser GSA 70"
                device.serial = "Sennheiser_Sennheiser_GSA_70"
                device.string = "hw:2"
                device.buffering.buffer_size = "192000"
                device.buffering.fragment_size = "96000"
                device.access_mode = "mmap+timer"
                device.profile.name = "multichannel-output"
                device.profile.description = "Multichannel"
                device.description = "Sennheiser GSA 70 Multichannel"
                alsa.mixer_name = "USB Mixer"
                alsa.components = "USB1395:0089"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        ports:
                multichannel-output: Multichannel Output (priority 0, latency offset 0 usec, available: unknown)
                        properties:

        active port: <multichannel-output>
    index: 2
        name: <alsa_output.pci-0000_00_1b.0.iec958-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9038
        volume: front-left: 65307 / 100% / -0.09 dB,   front-right: 65307 / 100% / -0.09 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 3
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        card: 2 <alsa_card.pci-0000_00_1b.0>
        module: 8
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC1150 Digital"
                alsa.id = "ALC1150 Digital"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "1"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xfba30000 irq 74"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1b.0"
                sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "8d20"
                device.product.name = "C610/X99 series chipset HD Audio Controller"
                device.form_factor = "internal"
                device.string = "iec958:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "iec958-stereo"
                device.profile.description = "Digital Stereo (IEC958)"
                device.description = "Built-in Audio Digital Stereo (IEC958)"
                alsa.mixer_name = "Realtek ALC1150"
                alsa.components = "HDA:10ec0900,10438637,00100001"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

        active port: <iec958-stereo-output>
    index: 4
        name: <alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9030
        volume: front-left: 39304 /  60% / -13.32 dB,   front-right: 39304 /  60% / -13.32 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 5
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 2.00 .. 1999.82 ms
        card: 0 <alsa_card.pci-0000_01_00.1>
        module: 6
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "HDMI 1"
                alsa.id = "HDMI 1"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "7"
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xfb080000 irq 75"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:03.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "10f7"
                device.product.name = "TU102 High Definition Audio Controller"
                device.string = "hdmi:1,1"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "hdmi-stereo-extra1"
                device.profile.description = "Digital Stereo (HDMI 2)"
                device.description = "TU102 High Definition Audio Controller Digital Stereo (HDMI 2)"
                alsa.mixer_name = "Nvidia GPU 91 HDMI/DP"
                alsa.components = "HDA:10de0091,10b01e07,00100100"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "ROG PG279Q
  "

third command:

1 sink input(s) available.
    index: 18
        driver: <protocol-native.c>
        flags: START_CORKED 
        state: RUNNING
        sink: 1 <alsa_output.usb-Sennheiser_Sennheiser_GSA_70-00.multichannel-output>
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        muted: no
        current latency: 47.10 ms
        requested latency: 23.22 ms
        sample spec: float32le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        resample method: speex-float-1
        module: 10
        client: 42 <Chromium>
        properties:
                application.icon_name = "google-chrome"
                media.name = "Playback"
                application.name = "Chromium"
                native-protocol.peer = "UNIX socket client"
                native-protocol.version = "33"
                application.process.id = "1849"
                application.process.user = "zerouk"
                application.process.host = "archzerouk"
                application.process.binary = "chrome"
                application.language = "C"
                window.x11.display = ":0"
                application.process.machine_id = "f7335654f3224cc2b6ee47270e930798"
                application.process.session_id = "2"
                module-stream-restore.id = "sink-input-by-application-name:Chromium"

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

Tried something else this morning : Connect my headphones with my usb cable (used to charge and update firmware, also able to listen music without the dongle) and it was correcttly detected as an outpu device but still had no sound coming out of my headphones.
Then I noted something : In the Volume audio Settings of Plasma under Audio > Advanced the type of profile proposed as changed.
When I first configured it it was something like stereo output + mono input (99.9% sure that there was something with stereo) but now it is labeled as Multichannel output + Mono output. Stereo output is to be seen nowhere in the profil selection of my headphone (via dongle or USB cable). Could this be the problem?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,104

Re: [Solved] Sudden loss of sound on my headphone

That's what I find weird as well, you have a registered multichannel output but it only advertises a mono stream.  Did you do a kernel update in between the working and not working situation? Assuming this is just some internal pulse conflict, one thing you can try is to reset pulseaudio's state information I'm wondering whether this headset announces multiple distinct card and only one get's properly registered, can you post

dmesg | grep snd

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

Tried the method of deleting the config files and restart pulse but it improved nothing
Here is the output of the command :

[   11.268713] snd_hda_intel 0000:01:00.1: Disabling MSI
[   11.268731] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[   11.381528] snd_hda_codec_realtek hdaudioC0D0: ALC1150: SKU not ready 0x00000000
[   11.382470] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC1150: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line
[   11.382473] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[   11.382475] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
[   11.382477] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[   11.382478] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x11/0x1e
[   11.382479] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[   11.382482] snd_hda_codec_realtek hdaudioC0D0:      Front Mic=0x19
[   11.382487] snd_hda_codec_realtek hdaudioC0D0:      Rear Mic=0x18
[   11.382489] snd_hda_codec_realtek hdaudioC0D0:      Line=0x1a
[   12.707475] usbcore: registered new interface driver snd-usb-audio

I did not make any kernel update

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

So I found a way to use my headphone witch is to connect them through bluetooth (and unplug my dongle), but then I'm unable to use the microphone (at least with Discord. Havn't tried something else) (no microphone found in Kmixer). Only way I found to be able to communicate vocaly in Discord is to connect my headset through my dongle and set the profile as mono input only and set the output to be through HDMI on my CG. That way I place my headset in front of me between me and the keyboard and have the sound comming through the monitor. It doesn't sound that great + the setup isn't really convenient. Don't know if that info helps.

LtZerouk

Member

From: Switzerland

Registered: 2020-05-02

Posts: 13

Re: [Solved] Sudden loss of sound on my headphone

Well after a Kernel update to 5.6.10-arch1-1 my dongle work again. Should I keep this thread open for a day or two in case it doesn't last or close it now and open a new one if the problem comes again?