Arch Linux

luidones

Member

Registered: 2020-07-15

Posts: 15

AMD Ryzen 5 3600 freezes

Hello everyone,

    First of all, let me say that I've been searching and trying everything to solve this.
    I bought an AMD Ryzen 5 3600 6-Core Processor CPU and a MSI X570-A-PRO about october/19.
    Well, as you may seen before, system panics, sometimes at boot, sometimes after while on x-server.
    I've already tried:
    - Turn of c6 trought scripts.
    - Change MOBOs settings. Power Idle, Global Cstate management etc.
    - Some kernel params:
      - idle=nomwait
      - processor.max_cstate
      - idle=poll
      - cpuidle.off=1
    - Use other kernel versions, linux-zen, linux-lts
   
   I've done a spreadsheet with possible combinations of all this params to check every single one, and nothing works.
   I have the latest MOBO's firmware installed. All my system packages are also updated.

   The only way I found to not throw this machine window away was to set maxcpus=2.
   One thing I've notice is that if I boot with all 12 cpus and run some stress application, system does not freezes. So I'm inclined to think that the "cpu waking up from idle" is the problem.

   Does anyone has/had this problem too?
   Does anyone had to manage it?

It's like almost an year since I bought a 6-core?/12cpu machine and able to use 1-core/2cpus. its very very very very frustrating.
No other distro works as well. (and windows is not an option lol)

Thanks in advance.

Zod

Member

From: Hoosiertucky

Registered: 2019-03-10

Posts: 629

Re: AMD Ryzen 5 3600 freezes

https://wiki.archlinux.org/index.php/Microcode

You didn't list this as "things you tried".

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

https://wiki.archlinux.org/index.php/Microcode

You didn't list this as "things you tried".

Hi Zod,

Yeah, i've already installed and than grub added itself during mkconfig

in my grub.cfg, there is:

initrd    /amd-ucode.img /initramfs-linux.img

thorstenhirsch

Member

Registered: 2005-08-03

Posts: 102

Re: AMD Ryzen 5 3600 freezes

Try clocking down your RAM just a tiny bit below the specs, e.g. 3133 MHz instead 3200 MHz. And use the following kernel parameters:

rcu_nocbs=0-11 processor.max_cstate=5

Arup

Member

From: Earth

Registered: 2014-02-20

Posts: 95

Re: AMD Ryzen 5 3600 freezes

In BIOS turn off PBO and set idle current from auto to typical, fixed the same issues on my ryzen7 1700.

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

Try clocking down your RAM just a tiny bit below the specs, e.g. 3133 MHz instead 3200 MHz. And use the following kernel parameters:

rcu_nocbs=0-11 processor.max_cstate=5

Just tried, it boots, freezes after 30 seconds =/

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

In BIOS turn off PBO and set idle current from auto to typical, fixed the same issues on my ryzen7 1700.

It is set to Typical =/

victor03303

Member

Registered: 2020-07-24

Posts: 6

Re: AMD Ryzen 5 3600 freezes

@luidones
The same happens to me. Random crashes no matter what Linux distro I try. No matter what packages are installed or not.
I see that you know much more than me about motherboard settings and derivatives than me. I really didn't try anything with those.
I also (I'm sure you did that too) checked all my hardware for faults like RAM, S.M.A.R.T. etc but nothing to find. Changed GPU drivers, reinstalled my OS 20, 30 times over and over again, ran both the latset bios and a beta nothing helped.

motherboard: MSI x570-a pro
cpu:                Ryzen 5 3600X @4,250GHz
mem:              G.Skill DDR4 Ripjaws 2x8GB 3600MHz @3600MHz

Since we both have the same motherboard do you think we should both try to contact MSI?

Last edited by victor03303 (2020-07-24 17:45:40)

mrazster

Member

From: 127.0.0.1

Registered: 2019-05-24

Posts: 30

Website

Re: AMD Ryzen 5 3600 freezes

Hello everyone,

    First of all, let me say that I've been searching and trying everything to solve this.
    I bought an AMD Ryzen 5 3600 6-Core Processor CPU and a MSI X570-A-PRO about........

The same happens to me. Random crashes no matter what Linux distro I try. No matter what packages are installed or not..............

I have similar hardware as you guys and haven´t any problems what so ever.
Spec as follow:

Ryzen 7 3700X
Asus ROG Crosshair VIII Formula X570
32GB Corsair Dominator Platinum 3600mhz

So a couple off questions.

1. Have tried to play around with voltage and power draw e.t.c limits in UEFI ?
Although it should never be a problem, it is not uncommon that the manufactures screws up the default settings. Usually by overvolting but I have (during my 30 ears in building computers) encountered problems with to restrictive voltage and power draw limitations.
I have set my UEFI to very liberal settings and letting the system and cpu draw as much power and amps as it needs. Also rise the cpu vdroop settings a couple of notches so it gets the voltage it needs during load.

2. How is your ram set up in the UEFI ?
DOCP or manual timings and voltage ?

3. Have you tried to use the "systemd journal/logging" utility to see if it generates any errors that could point you in any direction ?

Last edited by mrazster (2020-07-24 18:20:12)

---

Arch...the way it was meant to be !!

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

@luidones
The same happens to me. Random crashes no matter what Linux distro I try. No matter what packages are installed or not.
I see that you know much more than me about motherboard settings and derivatives than me. I really didn't try anything with those.
I also (I'm sure you did that too) checked all my hardware for faults like RAM, S.M.A.R.T. etc but nothing to find. Changed GPU drivers, reinstalled my OS 20, 30 times over and over again, ran both the latset bios and a beta nothing helped.

motherboard: MSI x570-a pro
cpu:                Ryzen 5 3600X @4,250GHz
mem:              G.Skill DDR4 Ripjaws 2x8GB 3600MHz @3600MHz

Since we both have the same motherboard do you think we should both try to contact MSI?

hi victor, I also ran all kind of hardware tests and changed GPU drivers as well.
I did not install the new Bios (7C37vH86) cause im a little afraid of the beta status (lol).
I dont know if we could do something about it. Im not even sure if the problem resides on MOBO, I was hoping that this issue was related to the kernel cause I've found over the internet some user reports of the same problem on other MOBO branches.

I'll keep this topic updated as I discover (try) new stuff.
=]

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

Hello everyone,

    First of all, let me say that I've been searching and trying everything to solve this.
    I bought an AMD Ryzen 5 3600 6-Core Processor CPU and a MSI X570-A-PRO about........

The same happens to me. Random crashes no matter what Linux distro I try. No matter what packages are installed or not..............

I have similar hardware as you guys and haven´t any problems what so ever.
Spec as follow:

Ryzen 7 3700X
Asus ROG Crosshair VIII Formula X570
32GB Corsair Dominator Platinum 3600mhz

So a couple off questions.

1. Have tried to play around with voltage and power draw e.t.c limits in UEFI ?
Although it should never be a problem, it is not uncommon that the manufactures screws up the default settings. Usually by overvolting but I have (during my 30 ears in building computers) encountered problems with to restrictive voltage and power draw limitations.
I have set my UEFI to very liberal settings and letting the system and cpu draw as much power and amps as it needs. Also rise the cpu vdroop settings a couple of notches so it gets the voltage it needs during load.

2. How is your ram set up in the UEFI ?
DOCP or manual timings and voltage ?

3. Have you tried to use the "systemd journal/logging" utility to see if it generates any errors that could point you in any direction ?

I did not tried to change this kind of settings.
I'll reboot my machine with all cores up to get the journal and will take pictures of the MOBO settings to post here.

=]

victor03303

Member

Registered: 2020-07-24

Posts: 6

Re: AMD Ryzen 5 3600 freezes

I have the beta bios installed and I'm running it almost two weeks now. I thought with myself things can't get worse anyway. Of course I have the same result.

I've tried Arch distro's and debian based distro's (Windows is not allowed anymore on my system. I want a professionally grade of software running my pc. Not from wanna-be's). With all of them I've got the same behaviour. (I litterally lost count on how many times I reinstalled my system fearing my internet bill will increase because of that)

I'm only a daily Linux/GNU user since november 2019. So I still have much to learn about it. Only to read here that I have to learn to understand all the different voltages being used in the motherboard. I won't be bored the upcomming days

victor03303

Member

Registered: 2020-07-24

Posts: 6

Re: AMD Ryzen 5 3600 freezes

Hello everyone,

    First of all, let me say that I've been searching and trying everything to solve this.
    I bought an AMD Ryzen 5 3600 6-Core Processor CPU and a MSI X570-A-PRO about........

The same happens to me. Random crashes no matter what Linux distro I try. No matter what packages are installed or not..............

I have similar hardware as you guys and haven´t any problems what so ever.
Spec as follow:

Ryzen 7 3700X
Asus ROG Crosshair VIII Formula X570
32GB Corsair Dominator Platinum 3600mhz

So a couple off questions.

1. Have tried to play around with voltage and power draw e.t.c limits in UEFI ?
Although it should never be a problem, it is not uncommon that the manufactures screws up the default settings. Usually by overvolting but I have (during my 30 ears in building computers) encountered problems with to restrictive voltage and power draw limitations.
I have set my UEFI to very liberal settings and letting the system and cpu draw as much power and amps as it needs. Also rise the cpu vdroop settings a couple of notches so it gets the voltage it needs during load.

2. How is your ram set up in the UEFI ?
DOCP or manual timings and voltage ?

3. Have you tried to use the "systemd journal/logging" utility to see if it generates any errors that could point you in any direction ?

My machine crashes when I overclock the cpu or the ram, or both of them or at stock settings. When I overclock I only use the overclock button provided by the mother board and or the xmp button. At this moment none of them are enabled. The voltages are:
cpu core voltage: 1,470V
cpu nb/soc voltage: 1.044V
vddg ccd voltage: 1.105V
vddg iod voltage: 1.105V
dram voltage: 1,2V
chipset soc voltage: 1.019V
chipset cldo voltage: 1.224V

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

Guys, after several weeks I've found nothing special...
I've updated my BIOS to the recent version (7C37vH8), same shitty results.
I also opened an Ticket with MSI and I'm waiting for the response (I'll post as soon as I get an answer).

I could not get nothing exceptional from the journal, only this errors from a fresh boot to a instant freeze (started X, opened an Youtube video, crash)

Boot ...

Aug 15 03:01:24 desk-ones kernel: do_IRQ: 1.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #2
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 2.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #3
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 3.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #4
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 4.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #5
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 5.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #6
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 6.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #7
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 7.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #8
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 8.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:   #9
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 9.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:  #10
Aug 15 03:01:24 desk-ones kernel: do_IRQ: 10.55 No irq handler for vector
Aug 15 03:01:24 desk-ones kernel:  #11

.
.
.

Aug 15 03:01:24 desk-ones kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.GPP8._DSM], AE_ALREADY_EXIS>
Aug 15 03:01:24 desk-ones kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200326/psobject-220)
.
.
.
Aug 15 03:02:34 desk-ones systemd-coredump[1596]: Process 1334 (Web Content) of user 1000 dumped core.

                                                  Stack trace of thread 1334:
                                                  #0  0x00007f2c5b9b1e44 n/a (libxul.so + 0x6951e44)
                                                  #1  0x00007f2c5c15ff85 n/a (libxul.so + 0x70fff85)
                                                  #2  0x00007f2c5bab0409 n/a (libxul.so + 0x6a50409)
                                                  #3  0x00007f2c5b88ef29 n/a (libxul.so + 0x682ef29)
                                                  #4  0x00007f2c5beca73f n/a (libxul.so + 0x6e6a73f)
                                                  #5  0x00003f5c01124c04 n/a (n/a + 0x0)
                                                  #6  0x00003f5c01c37af7 n/a (n/a + 0x0)

Crash

victor03303

Member

Registered: 2020-07-24

Posts: 6

Re: AMD Ryzen 5 3600 freezes

Please keep me up-to-date about the ticket with msi.

No irq handler for vector -> I also have these messages while booting. Although I have to say I did not pay much attention for these messages the last days.
I also changed GPU and PSU. Using an other GPU no difference. Using the new PSU crashed about three times after that nothing whatsoever for about 2 days. I'll keep you up to date. I also bought an other cpu in case the psu makes no difference. If the new cpu is placed and the system still crashes as much as it does now, than I'm returning my motherboard to the seller

victor03303

Member

Registered: 2020-07-24

Posts: 6

Re: AMD Ryzen 5 3600 freezes

turning off acpi appears to make a difference. Although it's still early days. Maybe you could try it as well and see if it makes any difference? I disabled it in grub

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

turning off acpi appears to make a difference. Although it's still early days. Maybe you could try it as well and see if it makes any difference? I disabled it in grub

I'll try that ASAP.

By the way ...
I tried to install windows 10 (i know lol) just to see what would happen. And it crashes during the Instalation form wizard. sooooo ... I tend to afirm that is not software at all.
I would mark this thread as Closed, but I think it worth to wait MSI response... in case other people has the same problem.

=]

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

turning off acpi appears to make a difference. Although it's still early days. Maybe you could try it as well and see if it makes any difference? I disabled it in grub

I'll try that ASAP.

By the way ...
I tried to install windows 10 (i know lol) just to see what would happen. And it crashes during the Instalation form wizard. sooooo ... I tend to afirm that is not software at all.
I would mark this thread as Closed, but I think it worth to wait MSI response... in case other people has the same problem.

=]

It works, but loads only 1 core =/

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

Please keep me up-to-date about the ticket with msi.

No irq handler for vector -> I also have these messages while booting. Although I have to say I did not pay much attention for these messages the last days.
I also changed GPU and PSU. Using an other GPU no difference. Using the new PSU crashed about three times after that nothing whatsoever for about 2 days. I'll keep you up to date. I also bought an other cpu in case the psu makes no difference. If the new cpu is placed and the system still crashes as much as it does now, than I'm returning my motherboard to the seller

MSI responded

Dear Luiggi Anguiano,

Thanks for contacting MSI technical support.

Regarding your concern, please unplug 24 pin power cable, take out MB battery for more than five minutes and reinstall it. Then please reinstall the CPU and cooler, enter BIOS, press F6 to load optimized defaults, press F10 to save and reset to test again,
If the issue remains, please just install one piece of RAM, set a fixed value for your CPU under BIOS to test if it helps. Thanks!

Thanks for your cooperation in advance!

Best Regards,

MSI Technical Support Team

Did not work =/

Last edited by luidones (2020-08-18 00:25:47)

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

I'm attaching some kernel panic messages.
I'm pretty sure that is an Idle-management-related problem.
If I run an stress application (like prime95) on 1 cpu, i can stay live with the other 11.

mrazster

Member

From: 127.0.0.1

Registered: 2019-05-24

Posts: 30

Website

Re: AMD Ryzen 5 3600 freezes

My machine crashes when I overclock the cpu or the ram, or both of them or at stock settings. When I overclock I only use the overclock button provided by the mother board and or the xmp button. At this moment none of them are enabled. The voltages are:
cpu core voltage: 1,470V
cpu nb/soc voltage: 1.044V
vddg ccd voltage: 1.105V
vddg iod voltage: 1.105V
dram voltage: 1,2V
chipset soc voltage: 1.019V
chipset cldo voltage: 1.224V

Thoose voltages are unnecessarily, but that is to be expected when using "auto overclocking" on the motherboard. The only thing that sticks out a bit would be the ram voltage (dram) wich seemse a bit low. What kind of ramkitt are you using (manufacture and serial/partnumber) ?

Last edited by mrazster (2020-08-18 07:32:34)

---

Arch...the way it was meant to be !!

mrazster

Member

From: 127.0.0.1

Registered: 2019-05-24

Posts: 30

Website

Re: AMD Ryzen 5 3600 freezes

Have anyone of you guys tried to use a custom kernel ?

I compile my own kernels.
But I use the "Xanmod" kernel from aur as a base and from there I apply my own config with some further tweaks. There are a couple of other custom kernels that is really good to and that you could try i.e Zen or Ck kernels.

You shouldn´t have to do this, but at this point you haven´t got anything to loose. Most likely you have a lot gain (provided you don´t use your computer for very specific stuff that have very specific requirements).

---

Arch...the way it was meant to be !!

metabubble

Member

Registered: 2020-08-07

Posts: 16

Re: AMD Ryzen 5 3600 freezes

I had a friend whose Windows installer would also crash. Turned out he used ram on the QVL, but he used 4 sticks instead of the max 2 that the QVL listed.

* Check your Ram with the Mainboard QVL
* Try running it with only one ram stick
* Try memtest86

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

Have anyone of you guys tried to use a custom kernel ?

I compile my own kernels.
But I use the "Xanmod" kernel from aur as a base and from there I apply my own config with some further tweaks. There are a couple of other custom kernels that is really good to and that you could try i.e Zen or Ck kernels.

You shouldn´t have to do this, but at this point you haven´t got anything to loose. Most likely you have a lot gain (provided you don´t use your computer for very specific stuff that have very specific requirements).

Yes, I tried the Zen and the LTS version.
No, I did not tried to build my own kernel. I dont think im even capable of (lol).
And yes, I agree we should not have to do this, I'm not even OCing, I'm on default settings and have these wierd freezes.

luidones

Member

Registered: 2020-07-15

Posts: 15

Re: AMD Ryzen 5 3600 freezes

I had a friend whose Windows installer would also crash. Turned out he used ram on the QVL, but he used 4 sticks instead of the max 2 that the QVL listed.

* Check your Ram with the Mainboard QVL
* Try running it with only one ram stick
* Try memtest86

Hi there,

I tried with 1 stick (both of them one at time btw) in all 4 slots.
Tried them together in other slots (even non optimized combinations).

No combination allow me to install Windows.
I already run memtests (more than 1) in both sticks, and them alone/together. No problems found.