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#1 2020-08-16 23:14:06

ruy
Member
Registered: 2020-07-23
Posts: 7

Issue installing printer LaserJet CP1025nw color

Hello, first of all excuse my english. I'll try to be as clear as be possible.

I have a printer (HP, to model write in the title) that can't install. The steps I did was:

1. Install CUPS (follow the wiki), in this point I also:
    a. Install cups-pdf
    b. Start and enable the service.
2. Activate the socket
3. Install hplip and hplip-plugins

The printer is connected via usb, the lsusb output is:

[rodrigo@escritorio ~]$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 001 Device 002: ID 04e8:6860 Samsung Electronics Co., Ltd Galaxy series, misc. (MTP mode)
Bus 001 Device 006: ID 03f0:112a HP, Inc HP LaserJet CP 1025nw
Bus 001 Device 004: ID 04f3:0103 Elan Microelectronics Corp. ActiveJet K-2024 Multimedia Keyboard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


So, the printer is read by the system, but the issue start here, because when I try to install it with hp-setup, show me "no devices found".

And in the terminal the message is:


[rodrigo@escritorio ~]$ hp-setup

HP Linux Imaging and Printing System (ver. 3.20.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb


Thank you.

Offline

#2 2020-08-17 13:43:03

Lone_Wolf
Forum Moderator
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 11,964

Re: Issue installing printer LaserJet CP1025nw color

The HP LaserJet Pro cp1025nw requires additional software to work under linux..

You can use foo2zjs-nightly or a binary plugin from HP.
https://wiki.archlinux.org/index.php/CU … roblems#HP has some details.

Whichever option you choose, it will require building packages from AUR.
If you haven't done that before you'll need to read up a lot.
I suggest to start with https://wiki.archlinux.org/index.php/Ar … Repository and https://wiki.archlinux.org/index.php/Arch_Build_System

Welcome to archlinux forum.

Last edited by Lone_Wolf (2020-08-17 13:43:24)


Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.


(A works at time B)  && (time C > time B ) ≠  (A works at time C)

Offline

#3 2020-08-17 21:54:44

ruy
Member
Registered: 2020-07-23
Posts: 7

Re: Issue installing printer LaserJet CP1025nw color

Hello Lone_Wolf, thank you for the fast answer.

I try to install the package foo2zjs-nightly from AUR using yay, but it have some problem, it give me the message:

==> ERROR: Se produjo un fallo en prepare().
    Cancelando...

In english:

==> ERROR: A failure occurred in prepare().
    Aborting...


Reading a little I found this post in pastebin:

https://pastebin.com/nY02MmzF

The same issue, but without solution or comments.

In the comments of package (AUR), some users talk about the same problem, it suppose was caused for a patch in its solve.

Thank you.

Offline

#4 2020-09-13 02:26:48

ruy
Member
Registered: 2020-07-23
Posts: 7

Re: Issue installing printer LaserJet CP1025nw color

Hello, I'm install the foo2zjs-nightly package from git but still not working.

When I run:

sudo hp-check

I get the follow output:


/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
  if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/rodrigo/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                   
2. Run-time check mode (-r or --run): Use this mode to determine if a distro   
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode   
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                   
a. EXTERNALDEP - External Dependencies                                         
b. GENERALDEP - General Dependencies (required both at compile and run time)   
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                   
PYEXT SCANCONF QUEUES PERMISSION                                               

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: 0- version is not supported. Using 0-0 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

Kernel: 5.8.7-arch1-1 #1 SMP PREEMPT Sat, 05 Sep 2020 12:31:32 +0000 GNU/Linux
Host: escritorio
Proc: 5.8.7-arch1-1 #1 SMP PREEMPT Sat, 05 Sep 2020 12:31:32 +0000 GNU/Linux
Distribution: 0
Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro   version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.20.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.6
html=/usr/share/doc/hplip-3.20.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.6


Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.3.3           OK         'CUPS Scheduler is running'
gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.53.0          OK         -
error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
error: scanimage     scanimage - Shell scanning program                           OPTIONAL        1.0             -               MISSING    'scanimage needs to be installed'
dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.20         OK         -
policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.117           OK         -
network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
avahi-utils          avahi-utils                                                  OPTIONAL        -               0.8             OK         -

------------------------
| General Dependencies |
------------------------

libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.3.3           OK         -
cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.3.3           OK         -
libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.32'         OK         -
libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
error: sane          SANE - Scanning library                                      REQUIRED        -               -               MISSING    'sane needs to be installed'
error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.8             OK         -
libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.8.5           OK         -
python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.2.0           OK         -
error: python3-reportlab Reportlab - PDF library for Python                           OPTIONAL        2.0             -               MISSING    'python3-reportlab needs to be installed'

--------------
| COMPILEDEP |
--------------

libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               10.2.0          OK         -
make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.3             OK         -

---------------------
| Python Extentions |
---------------------

cupsext              CUPS-Extension                                               REQUIRED        -               3.20.6          OK         -
hpmudext             IO-Extension                                                 REQUIRED        -               3.20.6          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.conf' not found.
hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.6          OK         'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext       Scan-SANE-Extension                                          REQUIRED        -               3.20.6          MISSING    'scanext needs to be installed'

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


cp1025nw
--------
Type: Unknown
Device URI: usb://HP/LaserJet%20CP%201025nw?serial=0YM51TSKPR1a


--------------
| PERMISSION |
--------------

error: Unsupported model: HP_LaserJet_CP_1025nw

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None


Total Errors: 9
Total Warnings: 1



Perhaps this help for the problem.
As I have no scanner, I don't care the scanner mistakes (I suppose that is not important in this case, but may I wrong).
When update the system, there are not option for the missing packages.


Thank you.

Offline

#5 2020-09-13 09:52:56

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,790

Re: Issue installing printer LaserJet CP1025nw color

Please wrap command outputs in [ code ] [ /code ] tags without the spaces.

Offline

#6 2020-09-13 21:57:48

ruy
Member
Registered: 2020-07-23
Posts: 7

Re: Issue installing printer LaserJet CP1025nw color

Hello V1del, my apologize.

This is the same output show in that way:

sudo hp-check
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
  if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/rodrigo/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                    
a. EXTERNALDEP - External Dependencies                                          
b. GENERALDEP - General Dependencies (required both at compile and run time)    
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                    
PYEXT SCANCONF QUEUES PERMISSION                                                

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: 0- version is not supported. Using 0-0 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.8.7-arch1-1 #1 SMP PREEMPT Sat, 05 Sep 2020 12:31:32 +0000 GNU/Linux
 Host: escritorio
 Proc: 5.8.7-arch1-1 #1 SMP PREEMPT Sat, 05 Sep 2020 12:31:32 +0000 GNU/Linux
 Distribution: 0 
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro   version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.20.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.6
html=/usr/share/doc/hplip-3.20.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.6


Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.3.3           OK         'CUPS Scheduler is running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.53.0          OK         -
 error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
 error: scanimage     scanimage - Shell scanning program                           OPTIONAL        1.0             -               MISSING    'scanimage needs to be installed'
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.20         OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.117           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.8             OK         -

------------------------
| General Dependencies |
------------------------

 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.3.3           OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.3.3           OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.32'         OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 error: sane          SANE - Scanning library                                      REQUIRED        -               -               MISSING    'sane needs to be installed'
 error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.8             OK         -
 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
 error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
 python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.8.5           OK         -
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.2.0           OK         -
 error: python3-reportlab Reportlab - PDF library for Python                           OPTIONAL        2.0             -               MISSING    'python3-reportlab needs to be installed'

--------------
| COMPILEDEP |
--------------

 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               10.2.0          OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.3             OK         -

---------------------
| Python Extentions |
---------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.20.6          OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.20.6          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.conf' not found.
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.6          OK         'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
 error: scanext       Scan-SANE-Extension                                          REQUIRED        -               3.20.6          MISSING    'scanext needs to be installed'

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
cp1025nw
--------
Type: Unknown
Device URI: usb://HP/LaserJet%20CP%201025nw?serial=0YM51TSKPR1a


--------------
| PERMISSION |
--------------

error: Unsupported model: HP_LaserJet_CP_1025nw
 
-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None


Total Errors: 9
Total Warnings: 1

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