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Orbital_sFear

Member

Registered: 2014-10-13

Posts: 50

Computer freezing, kernel NULL pointer NVIDIA drive [Workaround found]

My computer is about 4 years old. It's been perfect until about 2 months ago, it started freezing. When checking journalctl -b -1, I always see the same error message. I recently reformated the machine hoping to "fix" the problem. It went away for a little while but happened again.

Any ideas?

GTX 980TI
6700K i7
32GB Ram

Dec 17 20:07:15 STI kernel: BUG: kernel NULL pointer dereference, address: 0000000000000020
Dec 17 20:07:15 STI kernel: #PF: supervisor read access in kernel mode
Dec 17 20:07:15 STI kernel: #PF: error_code(0x0000) - not-present page
Dec 17 20:07:15 STI kernel: PGD 80000007ea5fc067 P4D 80000007ea5fc067 PUD 0 
Dec 17 20:07:15 STI kernel: Oops: 0000 [#1] PREEMPT SMP PTI
Dec 17 20:07:15 STI kernel: CPU: 0 PID: 501 Comm: irq/139-nvidia Tainted: P           OE     5.9.14-arch1-1 #1
Dec 17 20:07:15 STI kernel: Hardware name: System manufacturer System Product Name/Z170-A, BIOS 1302 11/09/2015
Dec 17 20:07:15 STI kernel: RIP: 0010:_nv027527rm+0x9/0x90 [nvidia]
Dec 17 20:07:15 STI kernel: Code: 90 ff e8 ea b0 00 00 31 c0 48 83 c4 08 c3 31 c0 eb bf 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 48 83 ec 08 48 85 ff 74 57 <48> 8b 17 31 c0 48 85 d2 75 0e eb 2b 0f 1f 00 48 8b 52 10 48 85 d2
Dec 17 20:07:15 STI kernel: RSP: 0018:ffff977ec0b5fbe0 EFLAGS: 00010202
Dec 17 20:07:15 STI kernel: RAX: 0000000000000020 RBX: 0000000000000020 RCX: 0000000000000010
Dec 17 20:07:15 STI kernel: RDX: ffff93ffcfe23008 RSI: ffffffffffffffff RDI: 0000000000000020
Dec 17 20:07:15 STI kernel: RBP: ffff9401f86bd940 R08: ffff9401f86bdbb0 R09: ffff9401f86bd920
Dec 17 20:07:15 STI kernel: R10: ffffffffc12f2820 R11: ffff94020a31e808 R12: 0000000000000020
Dec 17 20:07:15 STI kernel: R13: 0000000000000000 R14: ffff9401f86bdaa8 R15: ffff9401f86bdbb0
Dec 17 20:07:15 STI kernel: FS:  0000000000000000(0000) GS:ffff940216400000(0000) knlGS:0000000000000000
Dec 17 20:07:15 STI kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 17 20:07:15 STI kernel: CR2: 0000000000000020 CR3: 00000007f52ae004 CR4: 00000000003706f0
Dec 17 20:07:15 STI kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 17 20:07:15 STI kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Dec 17 20:07:15 STI kernel: Call Trace:
Dec 17 20:07:15 STI kernel:  ? _nv029950rm+0x1b/0x90 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv025474rm+0x18/0x60 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv011691rm+0x13d/0x1c0 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv000083rm+0x12f/0x1a0 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv011619rm+0xff/0x180 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv018449rm+0x1af/0x210 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv018389rm+0xd9a/0xe90 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv018390rm+0xde/0x260 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv018356rm+0x72/0xc0 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv018370rm+0x235/0x2d0 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv026076rm+0x10/0x10 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv018403rm+0xac/0xe0 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv027734rm+0x820/0xdc0 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv007566rm+0x155/0x270 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv027742rm+0x8d/0x180 [nvidia]
Dec 17 20:07:15 STI kernel:  ? _nv000712rm+0xa9/0x200 [nvidia]
Dec 17 20:07:15 STI kernel:  ? disable_irq_nosync+0x10/0x10
Dec 17 20:07:15 STI kernel:  ? rm_isr_bh+0x1c/0x60 [nvidia]
Dec 17 20:07:15 STI kernel:  ? nvidia_isr_kthread_bh+0x1b/0x40 [nvidia]
Dec 17 20:07:15 STI kernel:  ? irq_thread_fn+0x20/0x60
Dec 17 20:07:15 STI kernel:  ? irq_thread+0xf5/0x1a0
Dec 17 20:07:15 STI kernel:  ? irq_finalize_oneshot.part.0+0xe0/0xe0
Dec 17 20:07:15 STI kernel:  ? irq_thread_check_affinity+0xd0/0xd0
Dec 17 20:07:15 STI kernel:  ? kthread+0x142/0x160
Dec 17 20:07:15 STI kernel:  ? __kthread_bind_mask+0x60/0x60
Dec 17 20:07:15 STI kernel:  ? ret_from_fork+0x22/0x30
Dec 17 20:07:15 STI kernel: Modules linked in: tun mousedev input_leds joydev hid_microsoft ff_memless hid_generic usbhid hid nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) intel_rapl_msr intel_rapl_common x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_codec_realtek kvm_intel uvcvideo snd_hda_codec_generic videobuf2_vmalloc ledtrig_audio snd_hda_codec_hdmi videobuf2_memops videobuf2_v4l2 snd_hda_intel kvm videobuf2_common snd_intel_dspcfg iTCO_wdt snd_usb_audio intel_pmc_bxt videodev snd_usbmidi_lib snd_hda_codec mei_hdcp snd_rawmidi irqbypass eeepc_wmi snd_seq_device asus_wmi iTCO_vendor_support crct10dif_pclmul snd_hda_core battery ee1004 crc32_pclmul mc sparse_keymap ghash_clmulni_intel wmi_bmof rfkill snd_hwdep intel_wmi_thunderbolt mxm_wmi aesni_intel drm_kms_helper crypto_simd snd_pcm cryptd cec glue_helper rapl rc_core snd_timer intel_cstate syscopyarea mei_me snd i2c_i801 sysfillrect sysimgblt intel_uncore e1000e pcspkr fb_sys_fops i2c_smbus soundcore mei wmi evdev mac_hid drm sg
Dec 17 20:07:15 STI kernel:  crypto_user fuse agpgart ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 crc32c_intel xhci_pci xhci_pci_renesas xhci_hcd
Dec 17 20:07:15 STI kernel: CR2: 0000000000000020
Dec 17 20:07:15 STI kernel: ---[ end trace 412cef39352356e5 ]---
Dec 17 20:07:15 STI kernel: RIP: 0010:_nv027527rm+0x9/0x90 [nvidia]
Dec 17 20:07:15 STI kernel: Code: 90 ff e8 ea b0 00 00 31 c0 48 83 c4 08 c3 31 c0 eb bf 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 48 83 ec 08 48 85 ff 74 57 <48> 8b 17 31 c0 48 85 d2 75 0e eb 2b 0f 1f 00 48 8b 52 10 48 85 d2
Dec 17 20:07:15 STI kernel: RSP: 0018:ffff977ec0b5fbe0 EFLAGS: 00010202
Dec 17 20:07:15 STI kernel: RAX: 0000000000000020 RBX: 0000000000000020 RCX: 0000000000000010
Dec 17 20:07:15 STI kernel: RDX: ffff93ffcfe23008 RSI: ffffffffffffffff RDI: 0000000000000020
Dec 17 20:07:15 STI kernel: RBP: ffff9401f86bd940 R08: ffff9401f86bdbb0 R09: ffff9401f86bd920
Dec 17 20:07:15 STI kernel: R10: ffffffffc12f2820 R11: ffff94020a31e808 R12: 0000000000000020
Dec 17 20:07:15 STI kernel: R13: 0000000000000000 R14: ffff9401f86bdaa8 R15: ffff9401f86bdbb0
Dec 17 20:07:15 STI kernel: FS:  0000000000000000(0000) GS:ffff940216400000(0000) knlGS:0000000000000000
Dec 17 20:07:15 STI kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 17 20:07:15 STI kernel: CR2: 0000000000000020 CR3: 00000007f52ae004 CR4: 00000000003706f0
Dec 17 20:07:15 STI kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 17 20:07:15 STI kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Dec 17 20:07:15 STI kernel: BUG: kernel NULL pointer dereference, address: 0000000000000930
Dec 17 20:07:15 STI kernel: #PF: supervisor write access in kernel mode
Dec 17 20:07:15 STI kernel: #PF: error_code(0x0002) - not-present page
Dec 17 20:07:15 STI kernel: PGD 80000007ea5fc067 P4D 80000007ea5fc067 PUD 0 
Dec 17 20:07:15 STI kernel: Oops: 0002 [#2] PREEMPT SMP PTI
Dec 17 20:07:15 STI kernel: CPU: 0 PID: 501 Comm: irq/139-nvidia Tainted: P      D    OE     5.9.14-arch1-1 #1
Dec 17 20:07:15 STI kernel: Hardware name: System manufacturer System Product Name/Z170-A, BIOS 1302 11/09/2015
Dec 17 20:07:15 STI kernel: RIP: 0010:mutex_lock+0x10/0x20
Dec 17 20:07:15 STI kernel: Code: 03 31 c0 c3 eb d4 0f 1f 40 00 0f 1f 44 00 00 be 02 00 00 00 e9 61 fa ff ff 90 0f 1f 44 00 00 31 c0 65 48 8b 14 25 c0 7b 01 00 <f0> 48 0f b1 17 75 01 c3 eb d6 66 0f 1f 44 00 00 0f 1f 44 00 00 41
Dec 17 20:07:15 STI kernel: RSP: 0018:ffff977ec0b5fe30 EFLAGS: 00010246
Dec 17 20:07:15 STI kernel: RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
Dec 17 20:07:15 STI kernel: RDX: ffff9401f84e1f00 RSI: 0000000000000000 RDI: 0000000000000930
Dec 17 20:07:15 STI kernel: RBP: 0000000000000930 R08: 000000000000001f R09: 0000000000000000
Dec 17 20:07:15 STI kernel: R10: ffff9401f6426400 R11: ffff977ec0b5f801 R12: ffff9401f84e26cc
Dec 17 20:07:15 STI kernel: R13: 0000000000000000 R14: 0000000000000001 R15: ffff9401f84e1f00
Dec 17 20:07:15 STI kernel: FS:  0000000000000000(0000) GS:ffff940216400000(0000) knlGS:0000000000000000
Dec 17 20:07:15 STI kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 17 20:07:15 STI kernel: CR2: 0000000000000930 CR3: 00000007f52ae004 CR4: 00000000003706f0
Dec 17 20:07:15 STI kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 17 20:07:15 STI kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Dec 17 20:07:15 STI kernel: Call Trace:
Dec 17 20:07:15 STI kernel:  perf_event_exit_task+0x30/0x440
Dec 17 20:07:15 STI kernel:  ? put_cpu_partial+0x92/0x140
Dec 17 20:07:15 STI kernel:  ? kfree+0x40f/0x440
Dec 17 20:07:15 STI kernel:  do_exit+0x37f/0xaa0
Dec 17 20:07:15 STI kernel:  ? task_work_run+0x5c/0x90
Dec 17 20:07:15 STI kernel:  ? do_exit+0x36f/0xaa0
Dec 17 20:07:15 STI kernel:  ? kthread+0x142/0x160
Dec 17 20:07:15 STI kernel:  ? rewind_stack_do_exit+0x17/0x17
Dec 17 20:07:15 STI kernel: Modules linked in: tun mousedev input_leds joydev hid_microsoft ff_memless hid_generic usbhid hid nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) intel_rapl_msr intel_rapl_common x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_codec_realtek kvm_intel uvcvideo snd_hda_codec_generic videobuf2_vmalloc ledtrig_audio snd_hda_codec_hdmi videobuf2_memops videobuf2_v4l2 snd_hda_intel kvm videobuf2_common snd_intel_dspcfg iTCO_wdt snd_usb_audio intel_pmc_bxt videodev snd_usbmidi_lib snd_hda_codec mei_hdcp snd_rawmidi irqbypass eeepc_wmi snd_seq_device asus_wmi iTCO_vendor_support crct10dif_pclmul snd_hda_core battery ee1004 crc32_pclmul mc sparse_keymap ghash_clmulni_intel wmi_bmof rfkill snd_hwdep intel_wmi_thunderbolt mxm_wmi aesni_intel drm_kms_helper crypto_simd snd_pcm cryptd cec glue_helper rapl rc_core snd_timer intel_cstate syscopyarea mei_me snd i2c_i801 sysfillrect sysimgblt intel_uncore e1000e pcspkr fb_sys_fops i2c_smbus soundcore mei wmi evdev mac_hid drm sg
Dec 17 20:07:15 STI kernel:  crypto_user fuse agpgart ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 crc32c_intel xhci_pci xhci_pci_renesas xhci_hcd
Dec 17 20:07:15 STI kernel: CR2: 0000000000000930
Dec 17 20:07:15 STI kernel: ---[ end trace 412cef39352356e6 ]---
Dec 17 20:07:15 STI kernel: RIP: 0010:_nv027527rm+0x9/0x90 [nvidia]
Dec 17 20:07:15 STI kernel: Code: 90 ff e8 ea b0 00 00 31 c0 48 83 c4 08 c3 31 c0 eb bf 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 48 83 ec 08 48 85 ff 74 57 <48> 8b 17 31 c0 48 85 d2 75 0e eb 2b 0f 1f 00 48 8b 52 10 48 85 d2
Dec 17 20:07:15 STI kernel: RSP: 0018:ffff977ec0b5fbe0 EFLAGS: 00010202
Dec 17 20:07:15 STI kernel: RAX: 0000000000000020 RBX: 0000000000000020 RCX: 0000000000000010
Dec 17 20:07:15 STI kernel: RDX: ffff93ffcfe23008 RSI: ffffffffffffffff RDI: 0000000000000020
Dec 17 20:07:15 STI kernel: RBP: ffff9401f86bd940 R08: ffff9401f86bdbb0 R09: ffff9401f86bd920
Dec 17 20:07:15 STI kernel: R10: ffffffffc12f2820 R11: ffff94020a31e808 R12: 0000000000000020
Dec 17 20:07:15 STI kernel: R13: 0000000000000000 R14: ffff9401f86bdaa8 R15: ffff9401f86bdbb0
Dec 17 20:07:15 STI kernel: FS:  0000000000000000(0000) GS:ffff940216400000(0000) knlGS:0000000000000000
Dec 17 20:07:15 STI kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 17 20:07:15 STI kernel: CR2: 0000000000000930 CR3: 00000007f52ae004 CR4: 00000000003706f0
Dec 17 20:07:15 STI kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 17 20:07:15 STI kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Dec 17 20:07:15 STI kernel: Fixing recursive fault but reboot is needed!
Dec 17 20:07:26 STI kodi.desktop[1318]: Failed to idle DMA.

Last edited by Orbital_sFear (2020-12-18 20:06:44)

d_fajardo

Member

Registered: 2017-07-28

Posts: 1,687

Re: Computer freezing, kernel NULL pointer NVIDIA drive [Workaround found]

It looks like this points to the known NVIDIA bug of the new driver: https://bbs.archlinux.org/viewtopic.php?id=259807

Orbital_sFear

Member

Registered: 2014-10-13

Posts: 50

Re: Computer freezing, kernel NULL pointer NVIDIA drive [Workaround found]

I hadn't found that post. All of my crashes happen while using KODI. Following the links you posted, I went into KODI player and disabled hardware VDPAU. Hopefully that'll fix it, I've never see the crash outside of kodi.

Thanks for your help. Looks like my next card with be a big Navi

Last edited by Orbital_sFear (2020-12-18 20:22:51)