Arch Linux

jprzew

Member

Registered: 2021-03-15

Posts: 5

[SOLVED] Disappearing GNOME Windows

Description of a problem.

After some time of working on my system (GNOME login shell) all windows become black and, sometimes, icons disapear.

The problem did exist before my last update, but the working time until it happens was sufficiently long, that I did not care about it much. However, after my last update "the crash" happens within 5 minutes span, which makes my work barely possible.

Details

My ArchLinux is installed on VirtualBox v. 6.1.18 with host system Windows 10

The logfile is

  
(base) [jprzew@albi ~]$ cat /var/log/Xorg.0.log 

[  1156.822] (WW) Failed to open protocol names file lib/xorg/protocol.txt

[  1156.822] 

X.Org X Server 1.20.5

X Protocol Version 11, Revision 0

[  1156.822] Build Operating System: Linux Arch Linux

[  1156.822] Current Operating System: Linux albi 5.2.8-arch1-1-ARCH #1 SMP PREEMPT Fri Aug 9 21:36:07 UTC 2019 x86_64

[  1156.822] Kernel command line: BOOT_IMAGE=../vmlinuz-linux root=/dev/sda1 rw initrd=../initramfs-linux.img

[  1156.823] Build Date: 30 June 2019  09:52:01AM

[  1156.823]  

[  1156.823] Current version of pixman: 0.38.4

[  1156.823] 	Before reporting problems, check http://wiki.x.org

	to make sure that you have the latest version.

[  1156.823] Markers: (--) probed, (**) from config file, (==) default setting,

	(++) from command line, (!!) notice, (II) informational,

	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.

[  1156.824] (==) Log file: "/var/log/Xorg.0.log", Time: Tue Aug 20 21:16:56 2019

[  1156.824] (II) Module ABI versions:

[  1156.824] 	X.Org ANSI C Emulation: 0.4

[  1156.824] 	X.Org Video Driver: 24.0

[  1156.824] 	X.Org XInput driver : 24.1

[  1156.824] 	X.Org Server Extension : 10.0

[  1156.825] (--) using VT number 2



[  1156.825] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration

[  1156.825] (II) xfree86: Adding drm device (/dev/dri/card0)

[  1156.827] (--) PCI:*(0@0:2:0) 15ad:0405:15ad:0405 rev 0, Mem @ 0xf0000000/16777216, 0xf1000000/2097152, I/O @ 0x0000d010/16, BIOS @ 0x????????/131072

[  1156.828] List of video drivers:

[  1156.828] 	modesetting

[  1156.828] (II) LoadModule: "modesetting"

[  1156.828] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so

[  1156.828] (II) Module modesetting: vendor="X.Org Foundation"

[  1156.828] 	compiled for 1.20.5, module version = 1.20.5

[  1156.828] 	Module class: X.Org Video Driver

[  1156.828] 	ABI class: X.Org Video Driver, version 24.0

[  1156.828] (II) modesetting: Driver for Modesetting Kernel Drivers: kms

[  1156.940] (++) Using config file: "/root/xorg.conf.new"

[  1156.940] (==) Using system config directory "/usr/share/X11/xorg.conf.d"

[  1156.940] (==) ServerLayout "X.org Configured"

[  1156.940] (**) |-->Screen "Screen0" (0)

[  1156.940] (**) |   |-->Monitor "Monitor0"

[  1156.941] (**) |   |-->Device "Card0"

[  1156.941] (**) |-->Input Device "Mouse0"

[  1156.941] (**) |-->Input Device "Keyboard0"

[  1156.941] (==) Automatically adding devices

[  1156.941] (==) Automatically enabling devices

[  1156.941] (==) Automatically adding GPU devices

[  1156.941] (==) Automatically binding GPU devices

[  1156.941] (==) Max clients allowed: 256, resource mask: 0x1fffff

[  1156.941] (WW) The directory "/usr/share/fonts/misc" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/TTF" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/OTF" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/Type1" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/100dpi" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/75dpi" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/misc" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/TTF" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/OTF" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/Type1" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/100dpi" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (WW) The directory "/usr/share/fonts/75dpi" does not exist.

[  1156.941] 	Entry deleted from font path.

[  1156.941] (**) FontPath set to:

	

[  1156.941] (**) ModulePath set to "/usr/lib/xorg/modules"

[  1156.941] (WW) Hotplugging is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.

[  1156.941] (WW) Disabling Mouse0

[  1156.941] (WW) Disabling Keyboard0

[  1156.941] (**) modeset(0): claimed PCI slot 0@0:2:0

[  1156.941] (II) modeset(0): using default device

[  1156.941] 

[  1156.942] 

Xorg detected your mouse at device /dev/input/mice.

Please check your config if the mouse is still not

operational, as by default Xorg tries to autodetect

the protocol.

[  1156.943] 

Your xorg.conf file is /root/xorg.conf.new



[  1156.944] To test the server, run 'X -config /root/xorg.conf.new'



[  1156.944] (EE) Server terminated with error (2). Closing log file.

What I tried to do

1. I tried to google posts with a similar problem - no results

2. I tried to switch back from Wayland to X11 by uncommenting the appropriate line in /etc/gdm/custom.con
This made things worse, because GUI did not work from the very beginning after that.

3. I read https://wiki.archlinux.org/index.php/GN … leshooting

Unfortunatelly I do not know how to do "rebuilt packages" as suggested in section "Shell segfaults" (I am not sure, if it even makes sense)

However, I tried to do fixes from section "When an extension breaks the shell" (i.e. deleting directories ~/.local/share/gnome‑shell/extensions, /usr/share/gnome‑shell/extensions or /usr/local/share/gnome‑shell/extensions). It did not change anything at all.

My question

What should I do to troubleshoot this problem (e.g. what log-files I should look into, or other things I should check?)

Thanks in advance for your help.

Last edited by jprzew (2021-03-20 18:22:46)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,343

Re: [SOLVED] Disappearing GNOME Windows

That's an outdated xorg log, check your journal for the logs GDM creates,

sudo journalctl -b

for the current boot

jprzew

Member

Registered: 2021-03-15

Posts: 5

Re: [SOLVED] Disappearing GNOME Windows

After sudo journalctl -b

-- Journal begins at Thu 2019-08-29 22:12:19 CEST, ends at Mon 2021-03-15 13:05:34 CET. --

Mar 15 12:04:10 albi kernel: Linux version 5.11.5-arch1-1 (linux@archlinux) (gcc (GCC) 10.2.0, GNU ld (GNU Binutils) 2.36.1) #1 SMP PREEMPT Tue, 09 Mar 2021 18:56:28 +0000

Mar 15 12:04:10 albi kernel: Command line: BOOT_IMAGE=../vmlinuz-linux root=/dev/sda1 rw initrd=../initramfs-linux.img

Mar 15 12:04:10 albi kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'

Mar 15 12:04:10 albi kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'

Mar 15 12:04:10 albi kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'

Mar 15 12:04:10 albi kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256

Mar 15 12:04:10 albi kernel: x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standard' format.

Mar 15 12:04:10 albi kernel: BIOS-provided physical RAM map:

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009fbff] usable

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x000000000009fc00-0x000000000009ffff] reserved

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x00000000000f0000-0x00000000000fffff] reserved

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000dffeffff] usable

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x00000000dfff0000-0x00000000dfffffff] ACPI data

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x00000000fffc0000-0x00000000ffffffff] reserved

Mar 15 12:04:10 albi kernel: BIOS-e820: [mem 0x0000000100000000-0x000000030fffffff] usable

Mar 15 12:04:10 albi kernel: NX (Execute Disable) protection: active

Mar 15 12:04:10 albi kernel: SMBIOS 2.5 present.

Mar 15 12:04:10 albi kernel: DMI: innotek GmbH VirtualBox/VirtualBox, BIOS VirtualBox 12/01/2006

Mar 15 12:04:10 albi kernel: Hypervisor detected: KVM

Mar 15 12:04:10 albi kernel: kvm-clock: Using msrs 4b564d01 and 4b564d00

Mar 15 12:04:10 albi kernel: kvm-clock: cpu 0, msr 93e01001, primary cpu clock

Mar 15 12:04:10 albi kernel: kvm-clock: using sched offset of 8091236822 cycles

Mar 15 12:04:10 albi kernel: clocksource: kvm-clock: mask: 0xffffffffffffffff max_cycles: 0x1cd42e4dffb, max_idle_ns: 881590591483 ns

Mar 15 12:04:10 albi kernel: tsc: Detected 2208.002 MHz processor

Mar 15 12:04:10 albi kernel: e820: update [mem 0x00000000-0x00000fff] usable ==> reserved

Mar 15 12:04:10 albi kernel: e820: remove [mem 0x000a0000-0x000fffff] usable

Mar 15 12:04:10 albi kernel: last_pfn = 0x310000 max_arch_pfn = 0x400000000

Mar 15 12:04:10 albi kernel: MTRR default type: uncachable

Mar 15 12:04:10 albi kernel: MTRR variable ranges disabled:

Mar 15 12:04:10 albi kernel: Disabled

Mar 15 12:04:10 albi kernel: x86/PAT: MTRRs disabled, skipping PAT initialization too.

Mar 15 12:04:10 albi kernel: CPU MTRRs all blank - virtualized system.

Mar 15 12:04:10 albi kernel: x86/PAT: Configuration [0-7]: WB  WT  UC- UC  WB  WT  UC- UC  

Mar 15 12:04:10 albi kernel: last_pfn = 0xdfff0 max_arch_pfn = 0x400000000

Mar 15 12:04:10 albi kernel: found SMP MP-table at [mem 0x0009fff0-0x0009ffff]

Mar 15 12:04:10 albi kernel: check: Scanning 1 areas for low memory corruption

Mar 15 12:04:10 albi kernel: RAMDISK: [mem 0x7f870000-0x7fffffff]

Mar 15 12:04:10 albi kernel: ACPI: Early table checksum verification disabled

Mar 15 12:04:10 albi kernel: ACPI: RSDP 0x00000000000E0000 000024 (v02 VBOX  )

Mar 15 12:04:10 albi kernel: ACPI: XSDT 0x00000000DFFF0030 00003C (v01 VBOX   VBOXXSDT 00000001 ASL  00000061)

Mar 15 12:04:10 albi kernel: ACPI: FACP 0x00000000DFFF00F0 0000F4 (v04 VBOX   VBOXFACP 00000001 ASL  00000061)

Mar 15 12:04:10 albi kernel: ACPI: DSDT 0x00000000DFFF0490 002325 (v02 VBOX   VBOXBIOS 00000002 INTL 20100528)

I am not sure how to interpret it, but it looks like there are no messages created by the GDM

Last edited by jprzew (2021-03-15 12:09:07)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,343

Re: [SOLVED] Disappearing GNOME Windows

You're only looking at a single less page with apparently quite big line feeds, redirect the output into a file and upload the file somewhere and maybe check the end of it or page to the end with END

jprzew

Member

Registered: 2021-03-15

Posts: 5

Re: [SOLVED] Disappearing GNOME Windows

OOPS... you are right.

I posted the log here, hope it works:

Click this link

It is very long. Any tips what to look for in it? Or how to make it shorter and easier to comprehend?

Last edited by jprzew (2021-03-15 21:51:41)

jprzew

Member

Registered: 2021-03-15

Posts: 5

Re: [SOLVED] Disappearing GNOME Windows

It looks like that just before the crash the logs look like that:

Mar 16 08:41:49 albi gnome-software[65938]: Failed to load /usr/lib/gs-plugins-13/libgs_plugin_fwupd.so: failed to open plugin /usr/lib/gs-plugins-13/libgs_plugin_fwupd.so: libf>

Mar 16 08:41:49 albi gnome-software[65938]: enabled plugins: desktop-categories, os-release, provenance, appstream, provenance-license, desktop-menu-path, flatpak, generic-updat>

Mar 16 08:41:49 albi gnome-software[65938]: disabled plugins: dpkg, dummy, fedora-langpacks, fedora-pkgdb-collections, repos

Mar 16 08:41:49 albi gnome-software[65938]: /etc/PackageKit/Vendor.conf file not found

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Builder.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Calculator.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.clocks.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Dictionary.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Documents.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Evince/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.gedit.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Maps.desktop/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: adding wildcard app */*/*/*/org.gnome.Weather/* to plugin cache

Mar 16 08:41:49 albi gnome-software[65938]: hiding category games featured applications: found only 0 to show, need at least 9

Mar 16 08:41:49 albi gnome-software[65938]: hiding category graphics featured applications: found only 0 to show, need at least 9

Mar 16 08:41:49 albi gnome-software[65938]: Only 2 apps for popular list, hiding

Mar 16 08:41:50 albi gnome-software[65938]: FIXME: Unknown progress handling is not yet implemented for GsProgressButton

Mar 16 08:41:50 albi gnome-software[65938]: FIXME: Unknown progress handling is not yet implemented for GsProgressButton

Mar 16 08:41:50 albi gnome-software[65938]: FIXME: Unknown progress handling is not yet implemented for GsProgressButton

Mar 16 08:41:50 albi gnome-software[65938]: FIXME: Unknown progress handling is not yet implemented for GsProgressButton

Mar 16 08:41:50 albi gnome-software[65938]: not GsPlugin error g-io-error-quark:15: failed to process components/component/id[text()='archlinux.www.Arch Linux-(null)']/../pkgnam>

Mar 16 08:41:50 albi gnome-software[65938]: not GsPlugin error g-io-error-quark:15: failed to process components/component/id[text()='archlinux.www.Arch Linux-(null)']/../pkgnam>

Mar 16 08:41:50 albi gnome-software[65938]: not GsPlugin error g-io-error-quark:15: failed to process components/component/id[text()='archlinux.www.Arch Linux-(null)']/../pkgnam>

Mar 16 08:41:50 albi gnome-software[65938]: not handling error failed for action refine: failed to process components/component/id[text()='archlinux.www.Arch Linux-(null)']/../p>

Mar 16 08:41:50 albi gnome-software[65938]: Could not load a pixbuf from icon theme.

                                            This may indicate that pixbuf loaders or the mime database could not be found.

Mar 16 08:41:50 albi gsd-media-keys[65940]: Failed to grab accelerator for keybinding settings:playback-random

Mar 16 08:41:50 albi gsd-media-keys[65940]: Failed to grab accelerator for keybinding settings:screensaver

Mar 16 08:41:50 albi gsd-media-keys[65940]: Failed to grab accelerator for keybinding settings:hibernate

Mar 16 08:41:50 albi gsd-media-keys[65940]: Failed to grab accelerator for keybinding settings:rfkill

Mar 16 08:41:50 albi gsd-media-keys[65940]: Failed to grab accelerator for keybinding settings:playback-repeat

Mar 16 08:41:50 albi gsd-color[65928]: failed to get edid: unable to get EDID for output

Mar 16 08:41:50 albi gnome-shell[65790]: Failed to launch ibus-daemon: Wykonanie procesu potomnego „ibus-daemon” (Nie ma takiego pliku ani katalogu) się nie powiodło

Mar 16 08:41:50 albi systemd[768]: Reached target GNOME session X11 services.

Mar 16 08:41:50 albi systemd[768]: Starting GNOME XSettings service...

Mar 16 08:41:50 albi gsd-color[65928]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output

Mar 16 08:41:50 albi gsd-color[65605]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output

Mar 16 08:41:50 albi gnome-shell[65551]: Failed to set CRTC gamma: drmModeCrtcSetGamma on CRTC 38 failed: Brak dostępu

Mar 16 08:41:50 albi dbus-daemon[65725]: [session uid=1000 pid=65725] Successfully activated service 'org.gnome.Shell.Screencast'

Mar 16 08:41:50 albi kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel.

Mar 16 08:41:50 albi kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel.

jprzew

Member

Registered: 2021-03-15

Posts: 5

Re: [SOLVED] Disappearing GNOME Windows

I solved the problem by turning off 3d acceleration in the VirtualBox VM.