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#1 2021-04-05 10:18:29

endesse
Member
From: Portugal
Registered: 2021-04-05
Posts: 6

Davinci Resolve quits after welcome screen

Hi there,

I'm sure this is just a noob error happening, however, I can't pass the welcome screen on resolve, it just quits.

I'm almost a complete noob on linux, but I think it might be related to the nvidia drivers as it would run on my last instalation (I've added a Nvida Geforce 730 and switched to an SSD hence reinstalling the complete system).

Here is my system:

System:    Host: ncdev Kernel: 5.11.11-arch1-1 x86_64 bits: 64 Desktop: N/A Distro: Arch Linu
CPU:       Info: Quad Core model: Intel Core i7-2600 bits: 64 type: MT MCP cache: L2: 8 MiB 
           Speed: 1650 MHz min/max: 1600/3800 MHz Core speeds (MHz): 1: 1650 2: 1596 3: 1597 4: 1596 5: 1595 6: 1607 7: 2061 
           8: 1597 
Graphics:  Device-1: NVIDIA GK208B [GeForce GT 730] driver: nvidia v: 460.67 
           Device-2: Creative Webcam NX Pro 2 type: USB driver: gspca_zc3xx 
           Display: x11 server: X.Org 1.20.10 driver: loaded: nvidia resolution: 1: 1280x1024~60Hz 2: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GT 730/PCIe/SSE2 v: 4.6.0 NVIDIA 460.67 
Drives:    Local Storage: total: 698.65 GiB used: 92.73 GiB (13.3%) 
           ID-1: /dev/sda vendor: Crucial model: CT500MX500SSD1 size: 465.76 GiB 
           ID-2: /dev/sdb vendor: Hitachi model: HDS721025CLA682 size: 232.89 GiB 
Partition: ID-1: / size: 461.22 GiB used: 73.65 GiB (16.0%) fs: btrfs dev: /dev/sda3 

cat ~/.local/share/DaVinciResolve/logs/LogArchive/ResolveDebug_C1.txt | grep ERROR

0x7f0f07344600 | GPUDetect            | ERROR | 2021-04-05 10:36:10,525 | NVML Error Not Supported (3): Querying device current PCI generation
0x7f0f07344600 | GPUDetect            | ERROR | 2021-04-05 10:36:10,526 | NVML Error Not Supported (3): Querying device max PCI generation
0x7f0f07344600 | GPUDetect            | ERROR | 2021-04-05 10:36:10,526 | NVML Error Not Supported (3): Querying device current PCI link width
0x7f0f07344600 | GPUDetect            | ERROR | 2021-04-05 10:36:10,526 | NVML Error Not Supported (3): Querying device max PCI link width
0x7f0eca8cd640 | SyManager            | ERROR | 2021-04-05 10:36:11,058 | Failed to connect to panel socket
0x7f0eca8cd640 | SyManager            | ERROR | 2021-04-05 10:36:11,058 | DRIVER: open /var/tmp/davinci_socket failed
0x7f0eb90aa640 | GPU.MultiBoardMgr    | ERROR | 2021-04-05 10:36:11,064 | Fatal error: "Review GPU Configuration?", "DaVinci Resolve could not find CUDA capable GPUs.<br>Please review the GPU drivers and GPU configuration under preferences.<ul></ul>"
0x7f0eb90aa640 | IP                   | ERROR | 2021-04-05 10:36:11,065 | Failed to initialize multi board manager
0x7f0f07344600 | UI                   | ERROR | 2021-04-05 10:36:12,510 | Failed to find text 'Apple ProRes' in combo-box
0x7f0eca8cd640 | SyManager            | ERROR | 2021-04-05 10:36:12,660 | Failed to connect to panel socket
0x7f0df0334640 | UI                   | ERROR | 2021-04-05 10:36:24,528 | UiAutoUpdateController: Failed to get response from server (responseCode:2) (httpStatus:-1) (response:)

lspci  | grep -i nvidia

01:00.0 VGA compatible controller: NVIDIA Corporation GK208B [GeForce GT 730] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GK208 HDMI/DP Audio Controller (rev a1)

glxinfo | grep OpenGL #Needs mesa-demos

OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce GT 730/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 460.67
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 4.6.0 NVIDIA 460.67
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 460.67
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20
OpenGL ES profile extensions:

pacman -Qs nvidia

local/egl-wayland 1.1.6-1
    EGLStream-based Wayland external platform
local/lib32-nvidia-utils 460.67-1
    NVIDIA drivers utilities (32-bit)
local/libvdpau 1.4-1
    Nvidia VDPAU library
local/libxnvctrl 460.67-1
    NVIDIA NV-CONTROL X extension
local/nvidia 460.67-5
    NVIDIA drivers for linux
local/nvidia-settings 460.67-1
    Tool for configuring the NVIDIA graphics driver
local/nvidia-utils 460.67-1
    NVIDIA drivers utilities
local/opencl-nvidia 460.67-1
    OpenCL implemention for NVIDIA

pacman -Qs libgl

local/glew 2.2.0-2
    The OpenGL Extension Wrangler Library
local/glib2 2.68.0-5
    Low level core library
local/lib32-glib2 2.68.0-5
    Low level core library (32-bit)
local/lib32-libglvnd 1.3.2-1
    The GL Vendor-Neutral Dispatch library
local/lib32-mesa 21.0.1-1
    An open-source implementation of the OpenGL specification (32-bit)
local/lib32-nvidia-utils 460.67-1
    NVIDIA drivers utilities (32-bit)
local/libglade 2.6.4-7
    Allows you to load glade interface files in a program at runtime
local/libglvnd 1.3.2-1
    The GL Vendor-Neutral Dispatch library
local/mesa 21.0.1-1
    An open-source implementation of the OpenGL specification
local/nvidia-utils 460.67-1
    NVIDIA drivers utilities

I'm kind of lost on how to solve this issue, any help would trully be appreciated.

If more log's are needed I'm glad to provide them, just point me on the right direction!

Thanks in advance

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#2 2021-04-05 11:42:06

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 9,496

Re: Davinci Resolve quits after welcome screen

What is the output of the DR resolve checker script[1] ?

Does your system have an integrated intel gpu ?
If unsure, post lspci -k .


[1] https://wiki.archlinux.org/index.php/Da … ve_Checker


Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.
Did you use the guided installer ? If yes, I can't help you.

(A works at time B)  && (time C > time B ) ≠  (A works at time C)

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#3 2021-04-05 12:02:03

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 13,996

Re: Davinci Resolve quits after welcome screen

Is cuda installed? However seeing as this is a low end GPU it's likely CUDA support for it got dropped in more recent versions and you might be out of luck here and at least a cursory googler seems to confirm that: https://www.nvidia.com/en-us/geforce/fo … ter-38871/ .

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#4 2021-04-05 12:16:02

endesse
Member
From: Portugal
Registered: 2021-04-05
Posts: 6

Re: Davinci Resolve quits after welcome screen

Lone_Wolf wrote:

What is the output of the DR resolve checker script[1] ?

Presented GPUs:
	GK208B [GeForce GT 730] (kernel driver in use: nvidia)
OpenGL vendor string: NVIDIA Corporation

All seems good. You should be able to run DaVinci Resolve successfully.
Lone_Wolf wrote:

Does your system have an integrated intel gpu ?
If unsure, post lspci -k .

Yes I have an integrated intel HD 2000

all should work sad

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#5 2021-04-05 12:18:44

endesse
Member
From: Portugal
Registered: 2021-04-05
Posts: 6

Re: Davinci Resolve quits after welcome screen

V1del wrote:

Is cuda installed? However seeing as this is a low end GPU it's likely CUDA support for it got dropped in more recent versions and you might be out of luck here and at least a cursory googler seems to confirm that: https://www.nvidia.com/en-us/geforce/fo … ter-38871/ .

Hope that is not the case...

It doesn't detect a GPU CUDA compatible but later on in the welcome screen I can choose it and all seems fine...

As for cuda Support I could use it in blender cycles so it must be working!?

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#6 2021-04-05 13:05:08

endesse
Member
From: Portugal
Registered: 2021-04-05
Posts: 6

Re: Davinci Resolve quits after welcome screen

Being a noob and just to be sure... Running "lspci -k" I get the following kernel modules:

01:00.0 VGA compatible controller: NVIDIA Corporation GK208B [GeForce GT 730] (rev a1)
	Subsystem: ZOTAC International (MCO) Ltd. Device 730b
	Kernel driver in use: nvidia
	Kernel modules: nouveau, nvidia_drm, nvidia

As I understand I have the nouveau module in the kernel, however as it is blacklisted it is not loaded correct?

modprobe -c | grep nouveau

blacklist nouveau
alias pci:v000010DEd*sv*sd*bc03sc*i* nouveau
alias pci:v000012D2d*sv*sd*bc03sc*i* nouveau

Or may it be the reason for some confusion on the machine?

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#7 2021-04-05 17:49:36

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 13,996

Re: Davinci Resolve quits after welcome screen

That's right nouveau isn't loaded just listed as a possible module

That script reads quite basic and just checks whether certain packages are installed without doing anything to verify actual functionality.

Is there a CUDA version listed when you check with nvidia-smi ? What does clinfo report?

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#8 2021-04-05 21:10:02

endesse
Member
From: Portugal
Registered: 2021-04-05
Posts: 6

Re: Davinci Resolve quits after welcome screen

V1del wrote:

Is there a CUDA version listed when you check with nvidia-smi ? What does clinfo report?

Yes, CUDA Version: 11.2!

Can it be something related to the multimonitor setup?

As for the clinfo report:

Number of platforms                               1
  Platform Name                                   NVIDIA CUDA
  Platform Vendor                                 NVIDIA Corporation
  Platform Version                                OpenCL 1.2 CUDA 11.2.162
  Platform Profile                                FULL_PROFILE
  Platform Extensions                             cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_copy_opts cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_device_uuid
  Platform Extensions function suffix             NV

  Platform Name                                   NVIDIA CUDA
Number of devices                                 1
  Device Name                                     GeForce GT 730
  Device Vendor                                   NVIDIA Corporation
  Device Vendor ID                                0x10de
  Device Version                                  OpenCL 1.2 CUDA
  Device UUID                                     a37a0ec7-29e2-a5ab-b524-75e353d2e8f1
  Driver UUID                                     a37a0ec7-29e2-a5ab-b524-75e353d2e8f1
  Valid Device LUID                               No
  Device LUID                                     0100-000000000000
  Device Node Mask                                0
  Driver Version                                  460.67
  Device OpenCL C Version                         OpenCL C 1.2 
  Device Type                                     GPU
  Device Topology (NV)                            PCI-E, 0000:01:00.0
  Device Profile                                  FULL_PROFILE
  Device Available                                Yes
  Compiler Available                              Yes
  Linker Available                                Yes
  Max compute units                               2
  Max clock frequency                             901MHz
  Compute Capability (NV)                         3.5
  Device Partition                                (core)
    Max number of sub-devices                     1
    Supported partition types                     None
    Supported affinity domains                    (n/a)
  Max work item dimensions                        3
  Max work item sizes                             1024x1024x64
  Max work group size                             1024
  Preferred work group size multiple (kernel)     32
  Warp size (NV)                                  32
  Preferred / native vector sizes                 
    char                                                 1 / 1       
    short                                                1 / 1       
    int                                                  1 / 1       
    long                                                 1 / 1       
    half                                                 0 / 0        (n/a)
    float                                                1 / 1       
    double                                               1 / 1        (cl_khr_fp64)
  Half-precision Floating-point support           (n/a)
  Single-precision Floating-point support         (core)
    Denormals                                     Yes
    Infinity and NANs                             Yes
    Round to nearest                              Yes
    Round to zero                                 Yes
    Round to infinity                             Yes
    IEEE754-2008 fused multiply-add               Yes
    Support is emulated in software               No
    Correctly-rounded divide and sqrt operations  Yes
  Double-precision Floating-point support         (cl_khr_fp64)
    Denormals                                     Yes
    Infinity and NANs                             Yes
    Round to nearest                              Yes
    Round to zero                                 Yes
    Round to infinity                             Yes
    IEEE754-2008 fused multiply-add               Yes
    Support is emulated in software               No
  Address bits                                    64, Little-Endian
  Global memory size                              2097217536 (1.953GiB)
  Error Correction support                        No
  Max memory allocation                           524304384 (500MiB)
  Unified memory for Host and Device              No
  Integrated memory (NV)                          No
  Minimum alignment for any data type             128 bytes
  Alignment of base address                       4096 bits (512 bytes)
  Global Memory cache type                        Read/Write
  Global Memory cache size                        32768 (32KiB)
  Global Memory cache line size                   128 bytes
  Image support                                   Yes
    Max number of samplers per kernel             32
    Max size for 1D images from buffer            134217728 pixels
    Max 1D or 2D image array size                 2048 images
    Max 2D image size                             16384x16384 pixels
    Max 3D image size                             4096x4096x4096 pixels
    Max number of read image args                 256
    Max number of write image args                16
  Local memory type                               Local
  Local memory size                               49152 (48KiB)
  Registers per block (NV)                        65536
  Max number of constant args                     9
  Max constant buffer size                        65536 (64KiB)
  Max size of kernel argument                     4352 (4.25KiB)
  Queue properties                                
    Out-of-order execution                        Yes
    Profiling                                     Yes
  Prefer user sync for interop                    No
  Profiling timer resolution                      1000ns
  Execution capabilities                          
    Run OpenCL kernels                            Yes
    Run native kernels                            No
    Kernel execution timeout (NV)                 Yes
  Concurrent copy and kernel execution (NV)       Yes
    Number of async copy engines                  1
  printf() buffer size                            1048576 (1024KiB)
  Built-in kernels                                (n/a)
  Device Extensions                               cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_copy_opts cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_device_uuid

NULL platform behavior
  clGetPlatformInfo(NULL, CL_PLATFORM_NAME, ...)  NVIDIA CUDA
  clGetDeviceIDs(NULL, CL_DEVICE_TYPE_ALL, ...)   Success [NV]
  clCreateContext(NULL, ...) [default]            Success [NV]
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_DEFAULT)  No platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_CPU)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_GPU)  No platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_ACCELERATOR)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_CUSTOM)  Invalid device type for platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_ALL)  No platform

ICD loader properties
  ICD loader Name                                 OpenCL ICD Loader
  ICD loader Vendor                               OCL Icd free software
  ICD loader Version                              2.2.14
  ICD loader Profile                              OpenCL 3.0

Last edited by endesse (2021-04-05 21:16:01)

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#9 2021-04-16 21:25:09

endesse
Member
From: Portugal
Registered: 2021-04-05
Posts: 6

Re: Davinci Resolve quits after welcome screen

It seems that after the latest update to resolve and to the kernel/nvidia drivers everything started to work yikes

Strangely enough even with everything working I get a warning saying: "Possibly missing firmware for module: nvidia"

mkinitcpio -p linux

==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'default'
  -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
==> Starting build: 5.11.14-arch1-1
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: xhci_pci
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> WARNING: Possibly missing firmware for module: nvidia
==> Generating module dependencies
==> Creating zstd-compressed initcpio image: /boot/initramfs-linux.img
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'fallback'
  -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img -S autodetect
==> Starting build: 5.11.14-arch1-1
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: xhci_pci
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> WARNING: Possibly missing firmware for module: nvidia
==> Generating module dependencies
==> Creating zstd-compressed initcpio image: /boot/initramfs-linux-fallback.img
==> Image generation successful

Should I be worried about this warning? it seems that the GPU is fully working now , so it's kind of strange..

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#10 2021-04-16 23:46:08

joojmachine
Member
From: Bahia, Brasil
Registered: 2021-02-13
Posts: 8

Re: Davinci Resolve quits after welcome screen

endesse wrote:

Should I be worried about this warning? it seems that the GPU is fully working now , so it's kind of strange..

It seems like it´s a bug with some recent feature on NVIDIA drivers, There´s a thread about it but I´m unsure if you should follow the patch they suggested since I didn´t quite understand how it works, but here´s the link:
https://bbs.archlinux.org/viewtopic.php?id=265538
https://bugs.archlinux.org/task/70474


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