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#1 2022-05-16 10:15:37

stefano
Member
Registered: 2011-04-09
Posts: 225

Laptop freezing on sleep

After recent updates, my old Thinkpad W520 is no longer capable of waking up from sleep. To be more precise: the system does wake up because I can hear the hard drive spinning, but the screen remains black, I cannot switch to a different console, and trying to ssh into it fails (system is down is the reply).

I checked both journalctl and Xorg's log and I cannot see anything relevant: everything seems to be ok until the system suspends, then nothing gets written to the logs when resuming from sleep fails. This makes the issue very hard to solve...

My system has a Quadro 1000M Nvidia card, which runs the 390xx nvidia drivers. However, I have the feeling Xorg is not to blame---the total lack of response when waking up seems to suggest the problem lies deeper than the graphic system.

To make think more interesting, when I  force the laptop to shut down and then reboot it, often (75% of the times at least), the boot up fails as well on a udev step. But not always.
Finally, I seem to have an USB issue which may be responsible for all this mess. Latest boot shows the following errors:

May 16 11:42:28 hippias systemd-udevd[305]: hiddev0: /usr/lib/udev/rules.d/69-mixxx-usb-uaccess.rules:57 Only network interfaces can be renamed, ignoring NAME="usb/%k".
May 16 11:42:23 hippias systemd-udevd[290]: /usr/lib/udev/rules.d/69-mixxx-usb-uaccess.rules:57 Unknown group 'uaccess', ignoring
May 16 11:35:05 hippias kernel: usb 3-1: 2:1: cannot get freq at ep 0x2
May 16 11:35:05 hippias kernel: usb 3-1: 1:1: cannot get freq at ep 0x81
-- Boot 1f35e250352e484db860b044145ce634 --

lsusb tells me (if I read the kernel naming conventions correctly), that the error are related to the Rate Matching Hub (which I don't know what it is)

stefano@hippias ~ $ lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 046d:c077 Logitech, Inc. Mouse
Bus 003 Device 002: ID 19f7:0015 RODE Microphones RØDE NT-USB Mini
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 04f2:b217 Chicony Electronics Co., Ltd Lenovo Integrated Camera (0.3MP)
Bus 001 Device 004: ID 0a5c:217f Broadcom Corp. BCM2045B (BDC-2.1)
Bus 001 Device 003: ID 147e:2016 Upek Biometric Touchchip/Touchstrip Fingerprint Sensor
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Any help on how to diagnose the issue further greatly appreciated.

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#2 2022-05-16 14:30:13

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 18,869

Re: Laptop freezing on sleep

No signs of a kernel panic?  If there is noting in the logs, check if the keyboard lights are blinking when the system is frozen.


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#3 2022-05-17 13:49:39

stefano
Member
Registered: 2011-04-09
Posts: 225

Re: Laptop freezing on sleep

ewaller wrote:

No signs of a kernel panic?  If there is noting in the logs, check if the keyboard lights are blinking when the system is frozen.

no signs of a panic, no. Nothing in the logs, lights are not blinking. In fact everything seems normal---hard drive spins back to life, laptop hums, etc. Except it is completely unresponsive. Truly maddening

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